Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) Over 2 million annual visitors and more than 18,000 community members contribute with the aim to help all sales pros succeed – from brand new SDRs to the head of RevOps. How to contribute: We love providing a platform for new, successful sales professionals.

Sales 80

Sales Technical Review Outbound Sales Team Interviewing 80

User Pilot

APRIL 21, 2024

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! A conversion path is a sequence of steps the user has to complete to reach a goal, such as signing up for a free trial, booking a demo , or making a purchase. Userpilot blog post.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

SaaStr

FEBRUARY 20, 2024

A Word You Don’t Often Hear When Building Territories is “Dynamic” We oftentimes treat our book of business as static — keeping the same reps on certain accounts for as long as possible, and giving them very set terrioties or accounts to work with. So, instead of dynamic territory books, they moved to just dynamic books.

Scale 201

Scale Sales Marketing Construction 201

SaaStr

MARCH 20, 2024

New customer count is up an impressive +19%, and new bookings are up +40%. Customer Count Still Growing Impressively, Up +19% At scale, it can be hard to increase new customer count at ~20%. So HashiCorp has a lot going for it, with strong new customer growth (+19%) and an impressive book of customer commits (+40%).

Scale 223

Scale Cloud Scaling Revenue 223

Tom Tunguz

FEBRUARY 2, 2022

Beforehand, I read his book Tape Sucks , watched some of his videos on YouTube, and read his blog posts. Frank’s new book Amp It Up evoked the same feeling as our conversation. The book is part personal history, part management philosophy, all intensity. I remember the first time I spoke with Frank Slootman.

Sales Hiring 231

Sales Hiring Scale Leadership Engineering 231

SaaStr

DECEMBER 13, 2023

Pulling together new bookings data on all the leading SaaS and Cloud companies, here’s what you see: New bookings started to decline rapidly in Q2’21, where they peaked — and hit a low in Q1’23. But since then, they’ve bounced back, if modestly: Now it’s now all that simple.

SaaS 236

SaaS Cloud Scale Metrics 236

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

AUGUST 19, 2023

So our good friend Lloyed Lobo as part of his new book and series on Building Community did a deep dive with Jason on how SaaStr built the world’s largest community for business software — somewhat on accident: Why do some companies have loyal, cult-like followings while others blend into oblivion?

Software 186

Software Business Social Media Government 186

SaaStr

FEBRUARY 14, 2024

While it saw some slowdown last year, it’s now accelerating again with 2 record quarters of new bookings in a row. 3,063 Employees — So About $400,000 in Revenue Per Employee This is the age of New Efficiency. This isn’t new, but a good reminder to go as global as your product allows. Total TCV Renewal.

Cloud 222

Cloud Scaling Investment Revenue 222

Tom Tunguz

NOVEMBER 12, 2020

The son of a German brewer, he published 58 books in 30 years and is heralded as one of the most important social theorists of the 20th century. Then, as new ideas emerge that reference each other, update these notes continually. His main innovation is to write small notes that cross-reference each other.

Innovation 263

Innovation Startup Pricing Strategy 263

SaaStr

OCTOBER 5, 2023

It’s now adding more new bookings than HubSpot Marketing Hub. It’s more than halfway there, it’s growing much faster, and importantly, its new bookings appear to be higher than HubSpot’s Marketing Hub.

Marketing 206

Marketing SMB Scale Revenue 206

Nimble - Sales

JANUARY 10, 2024

The new year offers businesses a valuable opportunity to reassess and update their marketing strategies, particularly within the ever-evolving social media sphere. In an era marked by rapid technological progress and […] The post The 10 Best Social Media Marketing Books to Read in 2024 appeared first on Nimble Blog.

Social Media 107

Social Media Marketing Technology Strategy 107

Andreessen Horowitz

FEBRUARY 2, 2024

Chris Dixon is the founder and managing partner of a16z crypto and author of the new book Read Write Own: Building the Next Era of the Internet. Robert Hackett is an editor at a16z crypto who worked closely with him on the book as an editing and thought partner.

Blockchain 86

Blockchain Education Investment Trends 86

SaaStr

JANUARY 2, 2024

But the best burn less each month than they bring in in new bookings and revenue (a Burn Multiple of 1x or less). It simplifies a lot of complexity into one metric. That if you’re venture-backed, yes, you do have money to spend (and burn).

Startup 267

Startup Metrics Revenue 267

Tom Tunguz

APRIL 2, 2013

There are two schools of thought on blogging frequency: high frequency vs high quality. Today social media (twitter, hacker news) generates most of the traffic for a blog by bubbling up the best content. And I figure if I’m writing a blog post, I may as well publish it. Flights are also good times for blogging.

Social Media 100

Social Media AWS Construction Metrics 100

Incredo

JANUARY 21, 2020

Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience. Let’s start with a conversational marketing definition and see what lies under it. “ Conversational marketing is the new way businesses connect with people on their website.

Marketing 313

Marketing SaaS Social Media Customer Support 313

SaaStr

NOVEMBER 17, 2023

It was the new economy, and all the Goldman Sachs and McKinsey people quit their jobs, becoming CEOs of disruptor businesses with iterative ideas like putting the news or company brochures online. Jeff Bezos Didn’t Set Out To Sell Books Jeff Bezos didn’t set out to be a book salesman, but that was the first product.

AI 245

AI Technical Review Startup Management 245

SaaStr

APRIL 8, 2024

Examples of Zero Cost Marketing: Implementing a brand new PLG strategy overnight. How does it magically get you new users and leads? To book great guests? But if you just show up and don’t sponsor, you’ll generally miss most of the prospects going them to actively meet new vendors.

Marketing 249

Marketing Social Media Advertising Content Marketing 249

Tom Tunguz

MAY 23, 2022

Many startups face a strategic question early on of whether to create a new category. At conferences, on podcasts, in blog posts, Barr has beat a consistent drum for years and at scale, all with the same refrain: data observability eliminates data downtime. It’s a heavy lift. Monte Carlo is creating the data observability space.

Startup 208

Startup Customer Success Scaling Data 208

SaaStr

DECEMBER 13, 2023

But new products from acquisition have fueled the overall customer count growth to 1,858. #2. 72% of New Bookings Come From Existing Customers This is an interesting chart we don’t usually see so precisely — what % of revenue is from new customers vs. the base. Today, it’s almost 20%. #7.

Scale 293

Scale Banking Acquisition Cloud 293

SaaStr

AUGUST 26, 2020

But you see growth start to decline in new bookings, that's a sign. The combination of the two alone can dramatically increase your new bookings, even with the exact same number of leads. Are your new bookings still growing ? The MRR/ARR keeps growing, because you are still adding bookings and customers.

Sales Hiring 276

Sales Hiring Sales Recruiting Scale Sales 276

SaaStr

DECEMBER 24, 2023

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. What’s the number one top new app you’ve added the past year? I always learn a lot from these — they are in essence a best practices list from each leader.

Startup 218

Startup Customer Success Sales Business 218

SaaStr

FEBRUARY 27, 2024

That means generally spending $3 in sales and marketing to generate $1 in net new ARR. Let’s look at the data Sapphire pulled from the likes of MuleSoft, New Relic, Procore, Snowflake, and others to get a sense of what’s really happening under the surface. Why has this decline happened? Let’s find out.

VP of Engineering 211

VP of Engineering Scale Marketing Benchmarks 211

SaaStr

MARCH 31, 2021

This is sort of what you’d expect with 145% NRR, that revenue would be growing faster than new customers. If you can grow new customers bookings and upsell bookings at about a 1:1 ratio, like UiPath, that’s the golden ratio for future growth. That means both halves of the revenue engine are humming.

Outsourcing Services 359

Outsourcing Services Outsourced Development Payment Features Cloud 359

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it.

Payment Features 104

Payment Features Merchant Services Payment Solutions Payment Services 104

SaaStr

SEPTEMBER 30, 2023

These new investors will be looking to 3x-10x their money. pic.twitter.com/tomLUIbKhy — Dave Kellogg (@Kellblog) September 26, 2023 (need it book image from here ) The post Dear SaaStr: We Don’t Need It. But … but … even if it’s “cheap”, it’s not free. appeared first on SaaStr.

Venture Capital 279

Venture Capital Investment Leadership 279

SaaStr

MARCH 12, 2024

Another aspect of being financially viable is keeping your books clean. Going through your finances and cleaning your books during a process is an easy way to slow down a process. Hopefully, you’ve been talking to product for a while, and it’s not a brand-new conversation. Keep your books clean. Be financially viable.

Software Review 211

Software Review Technical Review Acquisition Scale 211

SaaStr

JANUARY 31, 2024

So there’s a new member of the $10 Billion ARR Club. Seeing Strong Bookings As Well Going Into 2024. ServiceNow is the enterprise workflow leader than most folks have heard of, but don’t fully understand or know too much about. It’s because you don’t work in a big enterprise. ServiceNow simply dominates there.

Enterprise 262

Enterprise Scaling Churn Engineering 262

SaaStr

APRIL 9, 2021

73% of Salesforce’s new bookings come from its existing customers. UiPath is at $600m ARR now growing 65% a year … and 75% of its new revenue / bookings are from existing customers. Slack at $1B ARR was adding more new seats from existing customers than new ones — though both were growing very fast.

Scaling 275

Scaling Revenue Enterprise SaaS 275

SaaStr

JULY 21, 2021

I.e., 80% of their comp is a base salary, with a 20% boost for hitting NRR, NPS, new bookings from the existing base, etc. In these models, companies need to have a way to control the quality of new deals; one company measures sales team members based upon the “quality” (adoption/retention) of their new deals.

Customer Success 359

Customer Success Trends Retention Metrics 359

SaaStr

DECEMBER 12, 2023

Enterprise reps tend to close more ($1m+), and SMB reps less (maybe $500k), with $750k net new bookings per year the median. Keybanc and Sapphire have some great overall metrics here : Overall, the media AE closes $750,000 a year, and that’s actually up from 2022 — mainly due to hiring freezes and contractions.

SMB 270

SMB Sales Hiring Enterprise Metrics 270

SaaStr

JUNE 5, 2023

He found new bookings in Q1’23 were down about 33% on average from Q4’22: Yes, these are slightly different time frames, but the same basic trends. Growth rates down about 33% from the peak 2 years ago, and maybe 20% from a year ago: Jamin Bill of Altimeter did a different analysis looking at the top public SaaS and Cloud companies.

Cloud 276

Cloud Startup Trends SaaS 276

SaaStr

MARCH 11, 2021

There are 3 general options: Your VP of Sales is responsible for net new revenue only. The VPS is responsible for closing $Xm in net new revenue this year, period. Post-sales, other than upsell which adds to net new revenue for this year, is someone else’s job. After all, renewals are easier than closing a new customer.

Sales Hiring 264

Sales Hiring Metrics Sales Churn 264

Frontegg

DECEMBER 14, 2021

His Simple Programmer blog, a place that’s already frequented by thousands of developers, is a mandatory bookmark. #2 Author of a JavaScript book and blog about web development, Addy Osmani is a software development buff. You can also find his detailed articles and guide on his blog – AddyOsmani.com. #4

Development 130

Development Technical Advisors Web Development Web Developers 130

Intercom, Inc.

SEPTEMBER 29, 2022

However, I am convinced that a lot of skills are perfectly transferable between careers, and can actually bring valuable perspectives and approaches to a new field. Since then, the skills and lessons I’ve learned in software engineering have helped me write and publish my own book. Don’t dismiss your existing skills.

Software Review 104

Software Review Technical Review Software Engineering Engineering 104

User Pilot

JUNE 20, 2023

Looking to level up your user onboarding knowledge with onboarding books? Onboarding books can offer you the knowledge and insights necessary to craft a remarkable onboarding process. In this article, we've compiled the 10 must-read onboarding books that'll enable you to transform your user onboarding strategies.

Onboarding 98

Onboarding VP of Engineering SaaS Consulting 98

Subscription Flow

MAY 9, 2024

In this blog, we will address this issue, firstly going over the E-commerce Checkout process. When someone’s shopping at a new store, doubts often creep in. So, aim to provide as many payment methods as possible, and keep adding new ones as they become feasible for your business. Book a demo now and find out for yourself!

Payment Methods 92

Payment Methods Payment Services Payment Solutions Payments 92