Valuize Consulting

DECEMBER 23, 2021

2021 was another year of radical and accelerated change for Customer Success (CS) and the business world as a whole. We’ve compiled our top 5 most-read CS & SaaS blog posts of the year that reflect the key priorities for the industry in 2021 and give us a glimpse into the trends that will be shaping CS in 2022. Read Article.

Customer Success 52

Customer Success Scale Leadership Retention 52

SaaStr

JUNE 26, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Be Careful Hiring “Dualies” — Folks That Are a VP of More Than One Thing. SaaStr 564: Top 10 Learnings Architecting a High Throughput Critical API with RevenueCat CTO Miguel Carranza. Big Companies Don’t Churn.

CTO Hire 213

CTO Hire CTO Sales Hiring Scale 213

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

B2B 95

B2B Subscription Payment Features Scale 95

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. Rethinking the Quarterly Business Review (QBR). As a critical cog in customer onboarding, implementation can cause a domino effect of delays and bad impressions if they don’t effectively communicate with Customer Success to transition customers. 11 th Fastest Growing of G2 Products.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

Payrix

MARCH 27, 2024

Business frequently overlaps online and off, in one channel or another, and if consumers can make a payment one way somewhere, they want to make it everywhere. Online or in-person, omnichannel payment solutions integrate multiple methods and systems into a singular experience for businesses. No problem.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Blulogix

MARCH 25, 2024

As businesses strive to adapt to the evolving landscape of subscription services, the intricacy of financial operations increases. This post covers the challenges of financial process complexity and outlines strategies for streamlining these critical operations, ensuring accuracy, compliance, and customer satisfaction.

Payment Services 94

Payment Services Payment Features Payments B2B 94

Blulogix

MARCH 22, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 96

B2B Subscription Payment Features Consulting 96

SaaStr

JULY 22, 2022

However, SaaS can actually help businesses meet these challenges. Franklin stated, “The good thing about SaaS businesses is that technology is the solution our customers are seeing as the way that they’re going to automate themselves, get more productivity, more efficiency, and just help businesses run better.”

B2C 215

B2C Scale Marketing Sales Hiring 215

Blulogix

APRIL 9, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Integration and Automation: Scaling Your Business Efficiently In subscription-based business models, particularly those operating within the digital space, managing digital inventory emerges as a critical yet complex task.

Scale 52

Scale Subscription Payment Features B2B 52

SaaStr

JUNE 29, 2023

Further, mission-critical solutions top the list as well. Oates explains, “Software that supports critical infrastructure will continue to be purchased and renewed, year-over-year.” Businesses spend big money on tools they believe are indispensable to their operations and success. Is it mission-critical? The bottom Line?

VP of Engineering 231

VP of Engineering Trends Cybersecurity Sales Hiring 231

SaaStr

JANUARY 25, 2024

There’s no question that video is going to continue to be a critical medium for both individuals and businesses. We’re stage specialists who focus our time and energy on the three critical pillars of early company success, the product, the distribution and the company.

Marketplace as a Service 221

Marketplace as a Service Venture Capital Entertainment Construction 221

Blulogix

MARCH 19, 2024

This blog post will review the complexity of managing digital inventory in subscription models and shares best practices for effective oversight. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

B2B 52

B2B Subscription Payment Features Management 52

Blulogix

APRIL 8, 2024

This blog post covers the significance of automating the synchronization of financial transactions, including revenue, payments, and adjustments, with ERP systems and explores how this alignment can transform financial management within subscription-based businesses.

Payment Solutions 52

Payment Solutions Payment Services Payments Subscription 52

Blulogix

APRIL 6, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: The Key to Service Activation and Provisioning In the competitive landscape of subscription-based services, the ability to quickly and efficiently activate and provision services for customers stands as a critical differentiator.

Subscription 52

Subscription Payment Features B2B Scale 52

Payrix

APRIL 24, 2024

By providing an Embedded Payments solution, software companies not only add value to their platform but also increase its criticality to their customers’ day-to-day operations. “We Andy emphasizes that payments serve as the lifeline for any business. And this isn’t true for all verticals, or all businesses.

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices.

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

Groove HQ

MARCH 6, 2024

Customer satisfaction is critical for the success of any business, particularly in high-competition environments. appeared first on Groove Blog. Goes without saying that customer satisfaction is directly correlated with customer support quality.

Customer Support 67

Customer Support Business 67

Totango

JANUARY 3, 2024

Now, as we step into a new year, we’re witnessing an evolution of customer success, and there’s a new and improved Totango to help enterprise business leaders deliver business results and drive customer outcomes. By consistently reinventing ourselves, we ensure we’re always ready to meet your business needs.

Software Review 111

Software Review Scale Customer Success Innovation 111

Blulogix

MARCH 20, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Understanding the Renewal Process in B2B Subscriptions In the competitive landscape of B2B subscriptions, the renewal process is a critical moment of truth. It’s an opportunity to reaffirm value, fortify relationships, and drive predictable revenue.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

The Marketing & Growth Hacking Publication

FEBRUARY 22, 2019

Blogging timeout! TL;DR You’ll generate THREE TIMES more leads via blogs than through ads. Blogging is perfect for SEO. Blogging will make or break your 2018. Blogging is your brand’s voice and calling card. You can sleep while your blogs do your work for you. Your blogs are an opportunity for transparency.

Content Marketing 40

Content Marketing Strategy Marketing Growth Hacking 40

Payrix

APRIL 3, 2024

Well, you’ve come to the right place. This blog post will shed light on the risks associated with adding payments to your software, and ultimately, help you determine what payment model makes the most sense for your unique vertical and business strategy.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

Totango

JANUARY 3, 2024

These touchpoints are key for driving positive customer outcomes and unlocking new revenue potential—which makes connecting revenue intelligence platforms, like Gong and Chorus, directly into Totango critical to accelerate the path to success for customers, relieving what would be an otherwise time-consuming and difficult burden.

Revenue 102

Revenue Operational efficiency. Scale Customer Success 102

ChurnZero

DECEMBER 28, 2018

This has been quite a year for the ChurnZero blog. We even got a shout out from HubSpot as a top blog you should be reading in 2018. As the year comes to a close, we thought we’d offer up a useful roundup of our ten most popular blog posts from the year. The end of the year is a busy time for Customer Success teams.

Technical Review 49

Technical Review Artificial Intelligence Social Media Churn 49

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

SaaStr

DECEMBER 18, 2023

Facing Challenges Scaling AI 86% of CXOs say they will adopt AI and need it to move forward because it’s critical to their business. Organizations want to embrace AI, but they don’t have the right skill sets to get there, with 34% of businesses lacking the knowledge for it. How to scale AI across your business.

AI 229

AI Technology Scale Startup 229

Nimble - Sales

NOVEMBER 29, 2023

Setting the Stage: Unveiling the Dynamics of Sales Performance Sales performance is a critical aspect of any business, serving as the heartbeat that propels an organization toward success. In this blog […] The post Why is Sales Performance Important For My Business? appeared first on Nimble Blog.

Sales 62

Sales Business 62

Blulogix

APRIL 2, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: How to Manage Subscription Complexity: A Comprehensive Roadmap The evolution of B2B subscription models has introduced unprecedented flexibility and opportunities for businesses across various sectors.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

Totango

FEBRUARY 23, 2024

The first months in a leadership position are critical to setting the tone for your future with the organization. For example, a CMO doesn’t just solve marketing problems — but business problems, too. We’re invested in their growth, their development, and their impact on the business — but that’s Team Two.

Leadership 97

Leadership Investment Branding Customer Success 97

SaaStr

MAY 23, 2023

Whether you’re part of a startup ready to enter the market or working at an established business ready to launch a new product, it’s critical to understand how to approach your target audience. So it includes things like your website, blogs, mobile apps, and your social media presence.

Scale 202

Scale Marketing Social Media Advertising 202

Payrix

MARCH 13, 2024

This blog is a sneak peek of what we learned. Our merchant survey revealed several key insights — security matters, software business users want a variety of payment options , and there’s value in simplicity, just to name a few. See how SaaS payments done right can enhance your software business.

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

Blulogix

APRIL 7, 2024

From accurately calculating charges for varied subscription models to efficiently generating and delivering invoices, businesses face numerous hurdles that can impact both operational efficiency and customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 52

Payment Features Payment Services Subscription B2B 52

SaaStr

MAY 5, 2021

That starts with acknowledging the differences between a company at $25 million in ARR and $75 million, and then mapping big team and organizational changes to critical stages along that growth trajectory. But there is something to be said for hiring a product executive before the business feels ready. 5-25M: Hire a CPO early.

Strategy 273

Strategy Scale Innovation Interviewing 273

SaaStr

AUGUST 29, 2022

5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator : Anu Hariharan , Managing Director at Y Combinator, will share key learnings from top B2B startups and how these pivotal lessons help founders build in any sector. Gusto, has swerved with every economic curve since its founding 10 years ago.

Scale 235

Scale Sales Hiring Marketplace as a Service B2B 235

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. How Important is Subscriber Engagement for Subscription-Based Businesses? It is measured using various metrics.

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

User Pilot

APRIL 21, 2024

Start creating conversion paths by defining their goals from the customer and business perspective. From the business perspective, a good conversion path helps teams qualify leads, offer a better customer experience , and build stronger customer relationships. Userpilot blog post. An Ahrefs blog post. Buying your product?

SaaS Payments 93

SaaS Payments Payment Services Payment Methods Payment Solutions 93

SaaStr

AUGUST 6, 2022

When SaaS started getting going, folks would criticize SaaS start-ups as “just a feature” Oh Google/Salesforce/Microsoft will just build that. So the next somewhat related criticism is that You are Just a “Nice to Have” Especially these days, when things are still great in SaaS … but folks are nervous.

Scale 274

Scale SMB Mobile Acquisition 274

Totango

NOVEMBER 14, 2023

As businesses expand and customer success becomes increasingly important, companies must find ways to scale their customer relationships and strengthen connections. Higher Logic and Totango teamed up to empower businesses to do just that, combining one-to-one customer relationships with one-to-many community relationships.

Scale 94

Scale Customer Success Engagement Scaling 94