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Meet the Intercom team at Web Summit 2021!

Intercom, Inc.

We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation.

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Top 7 Salesforce Email Integrations You Need

User Pilot

Integrating email with Salesforce centralizes communication , boosts productivity, improves lead tracking, increases email personalization , and enhances email campaign management. This includes user in-app behavior data, like completed events, engagement with specific features or onboarding flows , as well as in-app survey responses.

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Managing high availability at Intercom

Intercom, Inc.

“We invest in building and maintaining shared systems and tools that underpin our ability to ship code safely, and to recover quickly in the event anything goes wrong”. We can also recover by simply opting to push the button to ‘roll back’ to a safe working version of the code – in less than five minutes.

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

User Pilot

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

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The decade software ate the world

Intercom, Inc.

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Viewed this way, it might seem like the 2010s were less eventful than the 2000s – after all, the tech giants of today are largely the same as a decade ago. The decade ahead.

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Why your Data Visualization Platform should talk to Excel

InsightOutData

Tool capability is an important consideration, but it is worthwhile to remember data visualization is about communicating ideas, not just data. Tests show that people remember events better and retain more information, but even desire to know and seek out more information if there is an accompanying picture or visual memory with that event.

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Create Pricing Models Like AWS and Twilio with Events-Based Billing

Chargify

Until recently, only industry titans like Microsoft, Amazon, and Google could successfully and effectively harness continuous, real-time data use statistics to fuel events-based billing models. The latter, of course, was pioneered by Amazon, which launched the billing model based on user events in 2006. How AWS Does It.

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