Wed.Jun 05, 2024

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12 Best Customer Retention Software for SaaS Companies in 2024

User Pilot

Are you on the lookout for tools that can help you improve customer retention ? There are quite a few solutions around, so it might be difficult to find, especially as we’re not talking about one specific set of tools but rather a whole range of different solutions covering a range of use cases. This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering.

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When The #1 Sales Rep Stumbles

SaaStr

So several times now I’ve seen the #1 sales rep that was just crushing it for quarter after quarter … then a few years down the road … later become one of the lowest performers. From #1 to the bottom of the leaderboard. And the fall often happens pretty quickly, even if at the time, it’s hard to see clearly. Not usually. Usually, the top reps, the #1 and #2 reps, they hit sort of an elite level of understanding of the process, prospects, and industry.

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Improve Customer Experience with Better B2B Billing & Payments

BlueSnap

Every interaction customers have with your brand contributes to their customer experience. From searching your website to speaking with sales or support, each touchpoint impacts whether customers want to start and keep doing business with you. The better the experience, the more likely customers will rely on — and recommend — your company. The post Improve Customer Experience with Better B2B Billing & Payments appeared first on BlueSnap.

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That's a Wrap: The MozCon 2024 Day Two Recap

The Moz Blog

And… that’s a wrap! Catch up on the second and final day of MozCon 2024 in this day-two recap.

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Merchant Insider Report: Payment Insights for Software Leaders

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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Instagram Reels Length: How Long Can Reels Be?

Buffer Resources

If you’re not an experienced content creator, it might be difficult to determine the best length for Instagram Reels to get the best results. And knowing the ideal number isn’t everything – your metrics might tell you something entirely different. In this article, we explore everything you need to know about the ideal length of Instagram Reels and other Instagram content – according to the team themselves.