Neil Patel

OCTOBER 5, 2020

For better or worse, technology affects communication because it is a part of our everyday lives. From a business perspective, you could argue that technology communication is beneficial. From a business perspective, you could argue that technology communication is beneficial. How Has Technology Affected Communication?

Communication 145

Communication Technology Artificial Intelligence Social Media 145

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

Totango

JULY 22, 2022

By utilizing this module, as well as our Engage Key Stakeholders SuccessBLOC , you will have the tools you need to effectively communicate with your customers, delivering the right messages at the right time. Now more than ever, you need to make the necessary changes to keep up with delivery and communication of value to your customers.

Communication 100

Communication Marketplace as a Service Technical Review Engagement 100

Totango

JUNE 30, 2020

Communication during a crisis is about protecting your core asset, your customers. Retaining those customers will require efficient, high-value communication between you and your customers. Retaining those customers will require efficient, high-value communication between you and your customers. Retune Internal Communication.

Communication 126

Communication Strategy Customer Lifetime Value Systems Review 126

Totango

AUGUST 5, 2021

Strategies for communicating with upset customers can help you retain clients and transform escalations into opportunities. In this blog, we’ll look at some common causes of customer communication problems before presenting four effective strategies for managing difficult conversations. What Causes Difficult Customer Communication? .

Communication 118

Communication Technical Review Strategy Technology 118

Intercom, Inc.

OCTOBER 13, 2022

And if you ask us, the answer to these challenges is in-product communication. That’s just a quick peek – watch the full recording or read through the event transcript to experience New at Intercom and catch up on all the major announcements and innovations that were shared at our latest virtual event.

Banking 118

Banking Scale Machine Learning Artificial Intelligence 118

Sales Hacker

JUNE 26, 2020

The key to adapting successfully is preparing for the unexpected — and communicating effectively with your team. After all, broken communication during a crisis will cause havoc among your employees and even customers. Whether you believe Murphy or not, it’s up to you to prepare for a worst-case scenario and communicate accordingly.

Communication 71

Communication Strategy Technical Review Systems Review 71

Neil Patel

MARCH 11, 2021

With most events going online, you need to find strategies to find and attract online event sponsors. Hosting an event, even online, is expensive. This is where event sponsors come in. What is Event Sponsorship? Event sponsorship is an agreement between an external brand (event sponsor) and an event organizer.

Social Media 111

Social Media Advertising Branding Strategy 111

Trujay

JANUARY 18, 2022

Being able to communicate with the correct context and timing is essential as a sales representative. Trigger events may help you prospect for clients by putting you in front of the right buyers with the appropriate context […].

B2B 80

B2B Sales Communication 80

SaaStr

MARCH 11, 2024

In any event, it’s not the right time to bring the topic up if you guys are communicating well. If your co-founder isn’t willing to take the dilution that comes with raising capital and you are — that could be a sign you are misaligned here on how — and if — to Go Big. This is much harder to fix. Still, it’s better to know now.

Communication 185

Communication Data Leadership 185

Totango

SEPTEMBER 15, 2020

Your communication with your customer is the force multiplier that can unlock the full potential of your product. Use Data-Driven Communication. The more meaningful communication you have with your customers, the better your relationship will be. Use Data-Driven Communication. Define and Standardize Engagement Plans.

Communication 69

Communication Engagement Customer Success Churn 69

Nimble - Sales

NOVEMBER 12, 2019

When planning an event for your organization or business, it’s important to understand the audience and attendees you’re targeting. It tracks communications, interactions, and past […]. It tracks communications, interactions, and past […]. The best way to do this is by using a customer relationship manager (CRM).

Communication 84

Communication Management Business 84

Nimble - Sales

FEBRUARY 21, 2020

Personalization is more than a marketing buzzword— it’s widely accepted as best practice for business communication in today’s economy. The post Events and Audience Segmentation: Who Needs to Know What When? What does personalization mean and how do you do it? Here […].

Technical Review 96

Technical Review Communication Technology Marketing 96

SaaStr

APRIL 3, 2024

Beyond zero trust is anticipating that and being prepared to respond to an event quickly to prevent it from becoming a material business impact. Today, public companies are required to file material events within four business days, but how do you define a material event? GenAI will make for better software, too.

Generative AI 232

Generative AI AI Technical Review Software Review 232

Tom Tunguz

OCTOBER 11, 2023

More than 900 people registered for the event. Confluence, the internal communication tool, targets managers & leaders. Last week, Office Hours hosted Oliver Jay, former CRO at Asana to talk about Avoiding the PLG Trap. The full recording is here or embedded below on the web.

compliance 249

compliance Benchmarks Engineering Pricing 249

SaaStr

NOVEMBER 24, 2020

It is the last SaaStr event of 2020 and it sure has been a wild ride. Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Check out the low down on our sponsors for SaaStr Scale who are helping to make this event happen.

Scale 242

Scale Scaling Outsourced Development compliance 242

SaaStr

APRIL 28, 2023

Roam is an all-in-one cloud headquarters that connects the entire distributing company under one roof: no more back-to-back-to-back Zoom calls and disjointed communication. Don’t Underestimate The Power Of Events Events are the highest ROI way to reach customers in B2B. How do you measure the success of an event?

Scale 199

Scale Sales Hiring Sales Business 199

Sales Hacker

MARCH 29, 2021

The post Sales Communication Workshop: Become an Extraordinary Closer appeared first on Sales Hacker.

Communication 71

Communication Sales 71

Sales Hacker

FEBRUARY 14, 2018

In this article, you’ll learn how to align your event sales strategy to your marketing team’s activities to maximize your event success. Never is that more true than when attending a professional sales conference , trade show or networking event. Sales & Marketing Alignment… BEFORE Events.

Social Media 78

Social Media Marketing Sales compliance 78

User Pilot

FEBRUARY 15, 2024

Integrating email with Salesforce centralizes communication , boosts productivity, improves lead tracking, increases email personalization , and enhances email campaign management. This includes user in-app behavior data, like completed events, engagement with specific features or onboarding flows , as well as in-app survey responses.

Cloud 105

Cloud Engagement AWS Data 105

SaaStr

MARCH 22, 2024

Jane Kim, former CRO of CircleCl, Laurabeth Harvey, President of Field Operations at Lattice, and Erica Anderson, Notion’s CRO, all share the key decisions or events that shaped their careers. Tracy Young , CEO and co-founder at TigerEye, sits down with three CROs to talk about how they navigated the journey to revenue leader.

Scale 237

Scale Underperforming Technical Team SMB Finance 237

Sales Hacker

APRIL 4, 2024

SKO Mistakes: Before Direction is far more critical and strategic than speed Before diving into the event planning, clarify your direction for your SKO. Lack of pre-event engagement One common mistake is treating the SKO as a standalone event. But simultaneously, it also sets the stage for the main event.

Sales 90

Sales Technical Review Systems Review Engagement 90

Intercom, Inc.

AUGUST 31, 2021

These transactional messages are an integral part of any customer communication strategy. And as messaging quickly becomes a preferred communication channel for customers, it’s clear that email isn’t always where your customers are – or what they want. Event trigger: 30 days before renewal date. Event trigger: Purchase.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Tom Tunguz

OCTOBER 22, 2013

They are the most succinct way of communicating how a business operates to management teams and boards, who weigh the trade-offs of different investments. Investments include recruiting, structuring sales quotas, developing software, buying ads, hosting events, or expense accounts to close customers.

Sales Recruiting 100

Sales Recruiting Communication Sales Hiring Startup 100

SaaStr

SEPTEMBER 17, 2020

One of our top sessions from our recent Annual at Home event was from GitHub’s COO, Erica Brescia. Key Points: Communicate your vision and expectations. 4 Communicate Thoughtfully. Always be careful about what or when you communicate, and your implication of decisions. Communicate in partnership with managers. #5

Leadership 310

Leadership Scale Communication Scaling 310

User Pilot

FEBRUARY 25, 2024

To build a funnel for tracking conversions, here are the essential steps you can follow: Define funnel objectives and map the customer journey from initial interaction to conversion, identifying key events for effective tracking. Identify key events or touchpoints along this journey that are critical to achieving your goal.

Sales Funnel 105

Sales Funnel Metrics User Experience Branding 105

Intercom, Inc.

OCTOBER 25, 2021

We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation.

AWS 198

AWS Scale Innovation Startup 198

Sales Hacker

DECEMBER 15, 2017

If you send an event follow up email, but no one is around to read it, does it even make a sound? Event Follow Up Emails… Yeah, They’re Kind of a Big Deal. Here’s 9 key tips for success with your event follow up emails: Clearly define why you are following up. Events, even the best ones, can be overwhelming.

Scale 78

Scale Benchmarks Sales Strategy 78

Totango

NOVEMBER 16, 2023

That’s why Totango now offers powerful integrations with leading email and scheduling providers, including Gmail , Outlook , Google Calendar , and Outlook Calendar , to help make every touchpoint, every moment, and every communication with customers more streamlined and effective. billion active users worldwide.

Customer Success 107

Customer Success Operational efficiency. Communication Churn 107

Intercom, Inc.

OCTOBER 13, 2022

?. At Intercom, we believe that in-product messaging will become the primary customer communication channel. In this episode, we bring you the highlights from our fall launch event. Read more about the highlights of New at Intercom and watch the full recording of the event here.

Innovation 118

Innovation Communication Engagement Branding 118

User Pilot

DECEMBER 20, 2023

Machine learning optimizes customer engagement across various channels by analyzing interaction patterns and personalizing communication strategies. Machine learning enables businesses to respond to customer behaviors with automated events and notifications.

Artificial Intelligence 105

Artificial Intelligence Machine Learning Data Social Media 105

Sales Hacker

NOVEMBER 13, 2017

Before I get into the horrors I’ve experienced as an attendee, I thought I’d quickly share my top 10 steps to event follow up success – and then elaborate on each one further below. 10 Steps for Effectively Following Up with Leads After a Trade Show or Event. In any event, my impression is the same.

Entertainment 75

Entertainment Travel Sales Advertising 75

User Pilot

OCTOBER 24, 2023

To implement a usage-based pricing strategy, you must understand your value metrics, clearly communicate the pricing structure, set usage limits that trigger upgrade prompts, track usage across segments, and update your model as the product evolves. Get your free Userpilot demo today! What is usage-based pricing? of each subscription tier.

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

User Pilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. To see how Userpilot could replace Intercom, book the demo!

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

User Pilot

SEPTEMBER 11, 2023

Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages. Tag feature event data in Userpilot. For instance, you may use trend analysis to visualize event data. Enhance the effectiveness of in-app communications Customer analytics shows how customers respond to your in-app communications.

Underperforming Technical Team 105

Underperforming Technical Team Customer Lifetime Value Retention Engagement 105

User Pilot

FEBRUARY 19, 2024

Create contingency plans, efficiently allocate resources, and implement communication strategies, such as in-app banners , for user notifications on system maintenance. These actions are vital for minimizing negative impacts on user experience and ensuring operational continuity during unforeseen events.

Traceability 105

Traceability Operational efficiency. User Experience Trends 105

User Pilot

JANUARY 8, 2024

Create visually appealing and persuasive ad creatives that communicate your value proposition to potential customers. Watch our on-demand webinars and view Userpilot’s upcoming live events. You must communicate the value of accessing the gated content. This could include trade shows, conferences, or even virtual events.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105