User Pilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. HCD is a popular methodology that finds expression in various fields, including product design, software development, and user experience (UX) design.

ChatGPT 104

ChatGPT SaaS User Experience Onboarding 104

User Pilot

OCTOBER 27, 2023

This is the main question that the article tackles. Personalized onboarding can help enterprise users learn how to best use the product in less time. To help them with that, invest in personalized onboarding experiences that focus on the key features relevant to their use cases. PLG for enterprise? Let’s get right to it!

Enterprise 105

Enterprise Business Customer Lifetime Value Scale 105

User Pilot

AUGUST 19, 2022

For any SaaS owner or product manager , organizing a successful software rollout can be a stressful, exhilarating experience. In this article, we’re going to unpack the mysteries of what it takes to put together a truly successful software rollout plan. What is rollout in software development?

Software 98

Software SaaS Sales Recruiting Communication 98

User Pilot

SEPTEMBER 8, 2022

In this article, we’ll be talking about the importance of help centers. Help center vs. knowledge base articles. These tutorials are an integral part of the SaaS onboarding process and can be in the form of app hints, video tutorials, or interactive product walkthroughs. Designing help centers can be a tricky task.

Churn 98

Churn Customer Support Software SaaS 98

User Pilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. Userpilot is a powerful user onboarding platform: leverage it to maximize the chances of product success.

Development 105

Development Software Review Sales Recruiting Technical Review 105

Totango

DECEMBER 1, 2021

The agile approach is borrowed from the software development industry, where it is used to optimize collaboration between development teams and clients. You can define KPIs for any stage of the customer journey , including onboarding, adoption, and expansion. Develop an Agile CS Execution Plan.

Innovation 103

Innovation Customer Success Government Scale 103

User Pilot

MARCH 19, 2024

Fear not, though, as this article provides lots of valuable insights into the process. Userpilot can help you announce new features , onboard users, collect feedback, and analyze their performance. A feature rollout is a software development technique involving a gradual release of new features and updates.

Software Development 105

Software Development Scale Development Benchmarks 105

Stax

FEBRUARY 15, 2024

The writing on the wall is clear—businesses need to start accepting digital payments and software providers need to start offering payment services one way or another. In this article, we’ll break down two popular terms used in the payment processing industry—ISV and PayFac —and see what they exactly mean.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

User Pilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. That’s perfectly normal.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

AUGUST 22, 2019

With so many articles, investors, and outside opinions, the true, simple tasks of launching can get lost in the noise. This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. How do I onboard them easily? How do I help users get started? Fairly easy.

Scale 138

Scale Engagement Scaling Development 138

Sales Hacker

JANUARY 3, 2022

The Agile movement emerged first in the world of software. In fact, its founding document is the revered Manifesto for Agile Software Development. In the “Agile Manifesto,” we’re given four values and 12 principles that help to define Agile development.

Sales Enablement 111

Sales Enablement Scale Sales Hiring Outsourcing Services 111

User Pilot

JULY 17, 2023

This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. What is a product team structure?

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

User Pilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Userpilot is a product onboarding tool with user feedback and analytics features. If you’re after answers to these questions, we’ve got you covered! Are you in?

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. In this article, you’ll learn the differences between these providers and gain valuable insights for positioning your offerings successfully.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. This lets you focus more on core activities rather than software development.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

MARCH 27, 2023

This is the main question we tackle in this article. Software developers can use product analytics to optimize their technical performance. Tracking their progress helps you tweak the onboarding process to make sure they don’t miss it. This could be improving speed and reliability or removing bugs.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

MAY 8, 2024

This article discusses how in-app messaging works and the tools to grow your product and business. Userpilot – the best in-app messaging solution for web apps Userpilot’s in-app messaging capability enables interaction within your web app to onboard new users or encourage feature adoption among existing users.

Engagement 105

Engagement AI Search Software Review AI 105

User Pilot

MAY 30, 2023

In this article, we take an in-depth look at the user persona creation process. Userpilot is a product growth and user onboarding tool designed to drive user adoption for SaaS companies. For example, the software developer persona may be critical for a product handling API integrations while accounting for only 2% of your user base.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

User Pilot

APRIL 6, 2023

In this article, we look at different ways for product managers to avoid falling into the overengineering trap. Set realistic goals in the software development process Make sure the goals for your development team are realistic. But worry not! Follow product vision. Otherwise, you may find them compromising on quality.

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

Baremetrics

AUGUST 20, 2019

Spreadsheets are used in every industry, have near-unlimited use-cases, can be tailored to specific needs, and have virtually no onboarding thanks to decades of usage and education in academic environments. Clubhouse is the project management software just for software development teams.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

User Pilot

AUGUST 17, 2024

Essential tools for product coordinators include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaborative product management. A product coordinator is a professional responsible for supporting the product team by managing various aspects of the product development process.

Scale 52

Scale Leadership Interviewing Trends 52

User Pilot

APRIL 11, 2023

In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience). Do you need to focus on overall tech debt or new feature development ? Ready to get started? Let’s dive right in!

Strategy 98

Strategy Interviewing Development User Experience 98

User Pilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Software Review 52

Software Review Software Point of Sale Scale 52

User Pilot

JULY 28, 2023

In this article, we’re going to explain what minimum viable products are, break down the different options you can choose from, and help product managers make up their minds. With so many types of minimum viable products out there, it can be challenging to know which one to choose for your specific product idea.

Marketplace as a Service 96

Marketplace as a Service Social Media Machine Learning Artificial Intelligence 96

User Pilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? Or is there another in-app onboarding tool better than the two? This article will examine the must-have features of an interactive user guide tool and steer you toward the most appropriate choice for your business needs.

Software Review 52

Software Review Underperforming Technical Team Onboarding Technical Review 52

User Pilot

AUGUST 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a product coordinator? Book a demo to see it in action!

Scale 52

Scale Leadership Healthcare Trends 52

User Pilot

AUGUST 30, 2024

In this article, we will outline the typical journey for head of products, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

JUNE 19, 2024

Software product owner’s main responsibilities A product owner is someone who manages and optimizes the product backlog to ensure its maximum value. They manage software development teams by correctly interpreting the product manager’s vision into actionable tasks. It covers all the best areas of the industry.

Software Review 52

Software Review Software Point of Sale Scale 52

User Pilot

MARCH 24, 2023

Which is the best tool for creating interactive user guides – Whatfix, Userlane, or another in-app onboarding tool ? This article will explore the essential features of an interactive user guide tool and guide you toward the most suitable option for your business needs. However, not all tools are made equal. Search no more!

Software Review 52

Software Review Onboarding Technical Review Scale 52

ProfitWell

MARCH 12, 2020

This article will explain exactly why you need subscription business tools, how to use them to tackle common problems, and which tools we recommend. Subscription businesses do a lot of onboarding, especially if they’re a SaaS business. Smooth onboarding processes are beneficial for customers because they decrease friction.

SaaS Payments 59

SaaS Payments Payment Features Subscription Payment Services 59

User Pilot

AUGUST 25, 2024

Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration. A product coordinator is a professional responsible for supporting the product team by managing various aspects of the product development process. Looking into tools for product coordinators?

Scale 52

Scale Leadership Education Interviewing 52

User Pilot

AUGUST 19, 2024

Some essential tools include Userpilot for user onboarding and adoption, Jira for project management, Trello for task organization, and Confluence for team collaboration. Project management : Skill in managing tasks, timelines, and priorities, especially within agile development frameworks. Looking into tools for product assistants?

Market Research 52

Market Research Interviewing Onboarding Trends 52

User Pilot

AUGUST 19, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a head of product? Consider Userpilot for its no-code in-app guidance and analytics capabilities.

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Software Review 52

Software Review Technical Review Systems Review Onboarding 52

Valuize Consulting

AUGUST 19, 2024

In this article, we share some insights from our combined decades worth of experience in managing the Gainsight CS platform in companies of all sizes. Specifically, we break down the resourcing models needed for architecting, developing and administering the Gainsight CS platform based on the size of your Customer Success (CS) team.

Technical Review 52

Technical Review Systems Review Headcount Customer Success 52

User Pilot

MARCH 20, 2023

Or is there an in-app onboarding software superior to the two? With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. Apty lets you create positive employee onboarding experiences. Also, it can’t be used for customer onboarding.

Software Review 52

Software Review Onboarding Scale Startup 52