SaaStr

FEBRUARY 4, 2020

So a playbook on scaling high performance organizations in 30 bit minutes. So the time that I was at Google was 2007, so pre the 2008 recession. So big, big scale. The post The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript) appeared first on SaaStr. Lexi Reese | COO @ Gusto.

Scale 237

Scale Underperforming Technical Team Scaling Leadership 237

SaaStr

DECEMBER 29, 2019

it wasn’t until later on in 2007 that we had enough revenue to create a large enough group of customers to go on a 10 Year Journey with. As you scale, your competitors will try to do Rip-and-Replace deals. Be cautious if your customers don’t yet truly love you. Run the tables here. Rip-and-Replace Deals Are Worth It.

Scale 352

Scale Churn Construction SMB 352

SaaStr

JANUARY 26, 2022

While hardly the only vendor doing automated product insights, UserTesting has been doing it for quite a while (founded way back in 2007) and doing it well, with over 2,100 customers including many tech leaders. Stuck with per-seat pricing from 2007-2020, but added flex pricing in Q4′ 2020 — and quickly went to 20% of revenue.

Scale 189

Scale SMB Enterprise Pricing 189

Tom Tunguz

FEBRUARY 23, 2018

Founded in 2007, Dropbox epitomizes the freemium go-to-market. The benefits of freemium at scale appear in the free cash flow from operations metrics. Dropbox has grown from 0 to 500 million users over that time period. 2% of those users convert to paid and pay an average of $9.33 Dropbox’s revenue grew from $604M to $1.1B

Scale 214

Scale Acquisition Cloud Revenue 214

SaaStr

NOVEMBER 25, 2021

But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. 2007: Salesforce integration. But it means many of the core features at least are enough built out in the core competitor group that there aren’t as many obvious 10x features.

Scale 246

Scale Mobile Branding Engineering 246

Intercom, Inc.

DECEMBER 5, 2019

On this week’s episode of Scale, Matt Rogers, Head of SaaS Initiative at Google, is here to enlighten us. Over the course of his conversation with Amanda Connolly, Matt covers the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market. trillion and $15.4 trillion.

Scale 118

Scale Scaling Artificial Intelligence Business 118

SaaStr

OCTOBER 4, 2024

In today’s dynamic SaaS landscape of hyperfuncational SaaS, the journey of building a product that customers adore, while simultaneously scaling revenue to nearly $1B, is still quite a feat. When Klaviyo started during the post-2007-2008 recession hangover, it was a great time to build.

Revenue 300

Revenue Scale Underperforming Technical Team Sales Hiring 300

SaaStr

AUGUST 24, 2019

But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. 2007: Salesforce integration. But it means many of the core features at least are enough built out in the core competitor group that there aren’t as many obvious 10x features.

Scale 214

Scale Mobile Branding Engineering 214

SaaStr

MAY 22, 2019

from 2007-2011 which eventually became Twitch. ” She also joined SaaStr’s podcast where she discussed growing Intercom from 350 to 600 people and here was her advice on two common scaling mistakes: “The first mistake is taking your eyes off the customer. His session focused on scaling an open culture.

Scale 167

Scale Leadership Consulting Software Development 167

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Kayti’s answer for that tension? It comes down to balance.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

NOVEMBER 1, 2019

About the episode: Mark Suster is Managing Partner at Upfront Ventures which he joined in 2007, having previously worked with Upfront for nearly 8 years as a two-time entrepreneur. What changes as a SaaS business scales? How must the mindset of the founder switch from extreme frugality to hyper-growth scaling? Episode No.

Technical Review 201

Technical Review Development Team Review Software Review Scale 201

Tom Tunguz

OCTOBER 13, 2014

This could be because tech companies have achieved such a huge scale that the material acquisitions ten years ago, are no longer material today. 2014 will reach about $25B, placing third behind the amounts set in 2000, $92B, and 2007, $33B. The bar chart above shows the fraction of startup acquisitions with undisclosed prices.

Acquisition 127

Acquisition Trends Startup Marketing 127

Tom Tunguz

JUNE 30, 2016

By 2007 there were five IPOs and that number crested at nine in 2013 and 2014. But, given the number of SaaS companies already at scale, I expect to see quite a few more IPOs or the next few years, that hopefully will reverse the trend of declining number of IPOs and amount raised. The chart above plots the number of SaaS IPOs.

Marketing 113

Marketing SaaS Software Delivery Scale 113

Andreessen Horowitz

SEPTEMBER 19, 2023

There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. The more I got exposed to the details behind the Instacart business, the more it reminded me of OpenTable (where I had been CEO from 2007-2011). billion to $20.7 billion from 2019 to 2020.

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Intercom, Inc.

JUNE 28, 2018

When I moved to Silicon Valley in 2007, self-serve software was all the rage. For one, it scales beautifully. When software and service aren’t equal priorities, it’s impossible to build a successful company. The people you hire provide just as much value as your product. Everyone wanted to create products that sold themselves.

Scale 184

Scale Sales Hiring SaaS Sales 184

SaaStr

JUNE 7, 2021

Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. In 2007, I had this idea, “I’m going to make something very specific to an industry, very specific to an industry in the cloud.” Peter : Yeah.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

FastSpring

APRIL 3, 2025

In terms of the name, Brand ID was launched in 2007, late 2007, and it was really so hard to come up with a name for your company. In fact, our framework is called the Sole ID Framework because that is the way to differentiate yourself on the web and really grow and scale your business, I believe. Is it employee turnover?

Branding 99

Branding Social Media AI Search Outsourcing Services 99

The Angel VC

JANUARY 15, 2015

The point that I made was that most of the tactics which smart SaaS entrepreneurs developed around 2007-2009 – inbound marketing, conversion optimization, lifecycle marketing, etc. – mostly SaaS-related questions on Quora , drawing from his experience in founding EchoSign and scaling it to $100M in ARR.

Growth Hacking 113

Growth Hacking Scale SaaS Content Marketing 113

Tom Tunguz

MAY 18, 2015

As the chart above shows, both companies scaled revenue rapidly, reaching $100M in revenue 7 years after founding. SuccessFactors 39 1300 30 2007 6. Both companies eventually offered talent acquisition, performance management, and learning tools for human resources teams. But they started in different places. in February 2012.

Sales Recruiting 100

Sales Recruiting Scale Software Acquisition 100

SaaStr

NOVEMBER 19, 2019

Learn what it takes to create your own category, achieve scale in a niche SaaS vertical and how it requires more than just discovering an unmet need. When we actually did our market research, we found that 80% of physical therapists were still using and documenting on pen and paper back in 2007. Want to see more content like this?

Scale 182

Scale SMB VP of Engineering Leadership 182

SaaStr

SEPTEMBER 13, 2020

Even at spectacular scale, they’re still growing at 30%. Law number one, in the cloud economy, scale wins. But if you just take a step back for any kind of market that we’ve had success with, with cloud software companies, the majority of the market, say 50, 60, sometimes 70% goes to the scaled leader.

Sales Hiring 227

Sales Hiring Scale Payments Cloud 227

Frontegg

SEPTEMBER 30, 2021

was initially released in 2007 as an authorization method for the Twitter API. are solid in terms of usability: Both protocols are founded on JSON, which is supported by most mobile and web applications Both are simple to implement and don’t demand specific expertise Both are easy to scale and robust, even for mega-scale applications.

Mobile 144

Mobile PayPal Identity management Cloud 144

Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. I’ve been working with my co-founders since 2007-2008.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

OpenView Labs

JULY 21, 2021

The chances are high that SaaS companies that have reached Salesforce’s scale follow the same pattern (regardless of whether they’re following Benioff’s advice). If you want to learn how to scale your SaaS company, start here. A year later, in 2007, Steve Jobs made the phone your browser.

Business 105

Business Artificial Intelligence Blockchain Software Engineering 105

SaaStr

JANUARY 14, 2020

And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. The evidence that made it super clear in the end was that we were not closing big deals with technology buyers at scale. We were succeeding at large scale. So, let me walk you through that.

B2B 167

B2B B2C Scale New CTO 167

SaaStr

NOVEMBER 12, 2019

We started the business in 2007. But the hardest challenge was scaling that culture, going from Adam and myself, two co-founders, to 100+ employees. And so, we scaled the culture consistency challenge by having these amazing people that were already on our team assess candidates for culture fit. We sold the business in 2012.

Sales Recruiting 194

Sales Recruiting Scale Outsourcing Services Sales Hiring 194

Andreessen Horowitz

SEPTEMBER 21, 2023

The UK is the goldilocks of financial services: big enough to be meaningful on a global scale, but small enough to make decisions much faster than the U.S. In 2007, it became one of the first markets in the world to issue contactless (tap-to-pay) cards. (A or the rest of Europe. A full 8 years earlier than the U.S.)

Merchant Services 118

Merchant Services Payment Solutions Payment Services Payment Methods 118

SaaStr

SEPTEMBER 18, 2020

So number six, thinking you’re getting away with under investing in management, up scaling in HR. ” You can invest in managerial talent along the way, and it scales the company. Have you gotten zen about it at this scale? I haven’t gotten zen about it at this scale. ” Jason Lemkin: Yeah.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Neil Patel

NOVEMBER 27, 2020

If you’re looking to cut fees or branch out, then signing with some alternatives to Amazon may allow you to further scale your business while reducing costs. Established in 2007, Bonanza has built itself a loyal following, with a vast range of categories. Amazon Alternative Payment Choices. Final offer value fees are 3.5

Payment Methods 145

Payment Methods Payments Marketplace as a Service Payment Services 145

Intercom, Inc.

APRIL 7, 2022

. “As cloud and SaaS companies were starting to erupt and take off and get funding, we started to see this dilemma of customers churning” It was in 2007, which is not that long ago, but when we think about technology, that was eons ago. 2007 was when the iPhone was launched and when LinkedIn finally became profitable.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

Intercom, Inc.

APRIL 18, 2019

In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. This is episode six of Scale , a brand new podcast series on moving from startup to scale up. I like the idea of being long-term greedy, but short-term humble.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Sales Hacker

SEPTEMBER 24, 2018

At this stage, any person who still thinks so belongs to the club that described the original touchscreen-enabled iPhone (2007) as mere novelty on the path to irrelevance, citing the tight dominance of keypad-heavy market leaders during that period. When speed and scale come into play. ARR in 6 Months.

Scale 90

Scale Sales Recruiting Engagement Artificial Intelligence 90

Neil Patel

MARCH 1, 2021

Starting life in 2007 as two guys with a love of beer, BrewDog has developed into a $2-billion company, and equity crowdfunding has a lot to do with it. Initially raising $150k in just 7 days, Knightscope used this to scale, and then came back to the table 6 months later to raise $1.1

Technical Review 145

Technical Review Business Venture Capital Systems Review 145

Tom Tunguz

SEPTEMBER 29, 2014

Founded in 2007, MobileIron is a leader in the Mobile Device Management sector. As the business has scaled, MobileIron’s gross margin is increasing by 16% per year, a dramatic climb. MDM provides enterprises software to manage the mobile phones and tablets of their employees.

Benchmarks 100

Benchmarks Metrics SaaS Scale 100

SaaStr

FEBRUARY 26, 2019

Why press isn’t something he stressed when scaling and neither should you. Ryan Smith: And so we had to switch and we chose Qualtrics, and it was the best thing we’ve ever done because everything we ever wanted to do, pivot the company or get away from surveys, which in 2007 were like, “Whoa, this is way bigger.”

Acquisition 151

Acquisition Sales Recruiting Scale Sales Hiring 151

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Zendesk is another SaaS essential, thanks to its ability to scale up your customer support and service along with your products and services. Best For: Customer Support Services.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

OpenView Labs

JANUARY 19, 2022

Based on interviews with B2B SaaS experts who have built and scaled product-led businesses, we designed a new user journey. Scale: how to keep users happy and capture more value. The New User Journey is made up of five steps that follow how a user finds, decides to use, discovers value, pays for, and scales usage of your product. .

Scale 104

Scale Underperforming Technical Team Sales Hiring Marketing 104