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The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript)

SaaStr

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. So a playbook on scaling high performance organizations in 30 bit minutes. So big, big scale.

Scale 177
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Instacart

Andreessen Horowitz

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. It truly has been a team effort. billion to $20.7

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Finding the Next Wave of Growth: S-Curves and Product Sequencing

Casey Accidental

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale.

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Veeva: The Biggest Vertical SaaS Success Story of All Time (Video + Transcript)

SaaStr

If you don’t have tickets, lock in Early Bird pricing today and bring your team! Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. I was a software developer, a product person. Get tickets here. TRANSCRIPT .

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The New User Journey: Follow Your Users to Understand how to Excel at Go-to-Market

OpenView Labs

Based on interviews with B2B SaaS experts who have built and scaled product-led businesses, we designed a new user journey. Scale: how to keep users happy and capture more value. The New User Journey is made up of five steps that follow how a user finds, decides to use, discovers value, pays for, and scales usage of your product. .

Scale 72
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Unlearning the Growth vs. Costs Myth

OPEXEngine

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. They’ll rely on gig workers to match talent demand, for example, and develop systems for effective remote working. Visibility.

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Customer retention is the new conversion

Intercom, Inc.

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. I’ve been working with my co-founders since 2007-2008. This was around 2010.

Retention 223