SaaStr

MARCH 26, 2024

My learning: with very small businesses, you may need 20, possibly even 50, paying customers to have enough data to draw true opinions on what the future holds. Because we didn’t spend any time in person or enough time on the phone, we didn’t learn as much about them. But with big enterprise customers, even 1 can show you the future.

SMB 203

SMB Enterprise Startup Data 203

SaaStr

JULY 6, 2023

Solicit All Views: For the most informed decision, ensure all opinions are heard. Authority Bias Authority bias happens when there is an excessive reliance on the opinions of authority figures. Conformity Bias Conformity bias is the tendency to conform to group norms or opinions. We all have an instinct to go with the herd.

Technical Review 198

Technical Review Leadership Consulting Pricing 198

SaaStr

DECEMBER 25, 2023

Everyone will have an opinion, but will any changes here move the needle? And that’s OK, up to a point. Just be fair. One last note: localizing pricing is one of those things that can consume a ton of team time for not much gain. The post Dear SaaStr: Should SaaS Pricing Be Adjusted for Different Geographical Markets?

Pricing 238

Pricing Marketing SaaS Development 238

User Pilot

APRIL 22, 2024

Monitor customer opinions on review sites. Ready to start tracking user opinions and feelings about your brand? Monitor customer opinions on review sites Use platforms like G2 and Capterra to stay abreast of customer feedback and candid opinions about your brand. You’d be able to see a breakdown of your user’s opinions.

Social Media 85

Social Media Software Review Underperforming Technical Team User Experience 85

ProfitWell

FEBRUARY 10, 2020

Whether you know it or not, you've encountered the economy pricing model. It's why you buy generic cola instead of Coke. Or facial tissues instead of Kleenex. It’s a pricing strategy employed by businesses to make generic and commodity goods appealing. In other words, it makes customers feel like they’re getting a deal.

Pricing 59

Pricing Airlines Advertising Acquisition 59

The Daily Egg

OCTOBER 18, 2021

Opening a business with two or more partners adds new opinions and ideas to an already tough process. The choice between LLCs. The post The Complete Guide to Understanding LLCs Vs. Partnerships appeared first on The Daily Egg.

Business 276

Business Startup 276

Buffer Resources

OCTOBER 10, 2023

Thought leadership content helps you showcase your expertise and experience in a subject or industry via various content formats like books, webinars, whitepapers, or opinion pieces. Owning your opinions means you will never run out of words. He advocates it in his LinkedIn posts , LinkedIn articles, books , and opinion pieces.

Leadership 126

Leadership Social Media Sales Hiring Trends 126

SaaStr

DECEMBER 17, 2023

Maybe the shift to the data warehouse as the source of truth (Snowflake for us) and AI change my opinion here though. #4. I’m sure Dynamics and Hubspot are great but it would be too painful for me to relearn. What’s your top “undiscovered gem” — an app you love but others may not have heard of?

Scale 236

Scale AI Leadership Innovation 236

SaaStr

DECEMBER 22, 2023

One last kick-in-the-arse post for the year: Don’t Be a Quitter Let me explain, as this is one of the most disappointing changes in my opinion in “tech” and startups over the last 12-18 months. It’s all over LinkedIn and TikTok.

Social Media 240

Social Media Startup Revenue 240

Clouded Judgement

MARCH 29, 2024

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Cloud 278

Cloud Forecasting Subscription Payment Features 278

SaaStr

FEBRUARY 20, 2020

Then, and only then, provide real opinions on where the product should go. Once you have data to back those opinions up. Ask the dev team to force rank their Top 10 pieces of technical debt. Publish your product roadmap. This will force folks to align. Visit and Listen. Not just “Here’s How We Did It At My Last Company.”.

Customer Success 238

Customer Success Data Sales 238

SaaStr

AUGUST 9, 2023

And third, it’s a SaaS and Cloud leader we all have opinions on. First, it’s an epic bootstrapping success story. Second, it showed early you can build a SaaS and enterprise leader from anywhere. We have a sense of.

Sales Hiring 181

Sales Hiring Scale Cloud Scaling 181

SaaStr

FEBRUARY 19, 2024

I pointed out to the founder that in my opinion, what they were doing was wrong. No matter what the outcome or returns. The other day, I had a somewhat similar issue in my portfolio. The details don’t matter, and the scale was much smaller. The response was interesting: “What do you care?

Startup 221

Startup Venture Capital Investment Scaling 221

Clouded Judgement

APRIL 26, 2024

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Azure 152

Azure Cloud Software AI 152

Scytale

JANUARY 9, 2024

The report will then include a detailed description and opinion of the design and effectiveness of your internal controls. Section two mainly concerns the external auditor’s opinion on how well your organization has implemented the controls and complied with the relevant TSCs. This section will also reveal your auditor’s opinion.

compliance 52

compliance Software Review Systems Review Technical Review 52

Kellblog

NOVEMBER 21, 2023

So I said, “I’m just looking for your opinions, there are no wrong answers.” The CMO jumped in explaining why, despite their initial feedback, our website was better and how everything had been tested and that opinions didn’t matter, only conversion rates did. ” Turns out there were. Always be curious.

Data 105

Data Marketing Underperforming Technical Team Communication 105

Clouded Judgement

MARCH 15, 2024

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Cloud 161

Cloud Software Review Subscription Payment Features 161

Clouded Judgement

APRIL 19, 2024

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Cloud 141

Cloud Scale Subscription Payment Features 141

Intercom, Inc.

AUGUST 28, 2020

When a manager knows their values, they can start to form better opinions about how they want to operate their team and why. Lesson 3: Have an opinion, be willing to adapt it. Managers who hold strong opinions and are inflexible on changing their minds will ultimately lose the trust of their team and undermine engagement.

Engineering 222

Engineering Engagement Leadership Management 222

User Pilot

JANUARY 11, 2024

TL;DR Acquiescent bias (or acquiescence bias) refers to the tendency for survey respondents to agree with statements or questions, regardless of their true feelings or opinions. First, let’s go over what it is and how it happens, then go over some tactics to prevent this phenomenon from affecting the accuracy of your survey data.

Scale 104

Scale Technical Review Engagement User Experience 104

SaaStr

AUGUST 14, 2021

Q: What is your opinion on the factors causing SaaS businesses to fail? My top list of what causes SaaS startups to fail: Not committing to 24 months to get to first $1m+ in revenue — whatever it takes. It can easily take that long in SaaS. Running out of money. Sounds obvious, but startups do all the time, when they didn’t have to.

SaaS 271

SaaS Startup Software Revenue 271

Intercom, Inc.

JULY 23, 2019

The opposite of a principle should itself be a principle, so things like “Build good software,” “Don’t ship bugs,” “Great design matters,” and so on are, in my opinion, bad principles, because no company would ever adopt the opposite one. Opinionated by default, flexible under the hood. Note: no principle is a truism.

Engineering 221

Engineering Software Engineering Software Technology 221

Tom Tunguz

FEBRUARY 12, 2019

Here’s what I learned from the book: The minority, dissenting opinion in an argument is essential to ensure we make the best decisions. That “one piece of unique information could change the whole picture and the final decision” Importantly, dissenting opinions don’t have to be correct to improve the decision.

Data 210

Data 210

TurnKey Labs

FEBRUARY 5, 2024

In my opinion, this is a crucial juncture where innovative solutions are essential for continued growth and success. As an experienced business executive in tech, I’ve often encountered a pivotal point where traditional recruitment strategies no longer suffice.

Business 62

Business Innovation Strategy 62

FastSpring

MARCH 8, 2021

In my opinion, it doesn’t, and it shouldn’t! It’s exciting to bring a diverse opinion to the table, and you offer a perspective not currently met! Are the traits the same, but when gender is introduced, my opinion changes? Why does an industry altogether need to be gender-specific? “Support hiring women.

Technical Review 145

Technical Review Sales Recruiting Sales Hiring Leadership 145

SaaStr

JUNE 18, 2022

Every company should spend the time and figure out what they stand for, what they’re authentic to, what they’re opinionated around, then have that be a guide to how they hire.”. Many companies focus only on the skillset portion, but that is not enough to ensure you’ve made the best hire for your organization.

Interviewing 290

Interviewing Development Churn SaaS 290

Tom Tunguz

FEBRUARY 26, 2020

On delivering feedback: ask permission; state the trigger for the feedback; share your emotional reaction to the trigger; share your opinion, and then request what you would like to see. Amazon is well known for this technique. Last, ask if the person accepts the feedback. These frameworks are useful in many ways.

Leadership 323

Leadership Startup Management 323

Intercom, Inc.

FEBRUARY 4, 2019

Taking over such a team is always a challenge – the cogs are already spinning, everyone has probably formed opinions about you, you don’t have deep context about anything and usually there is no time to slow down. Have strong opinions, extremely weakly held. Be sure to respond and don’t go silent when receiving your team’s opinions.

Management 159

Management Engineering Technology Metrics 159

Clouded Judgement

MARCH 1, 2024

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Cloud 311

Cloud AI Investment Metrics 311

SaaStr

APRIL 21, 2022

The one that’s more edgy, that’s more opinionated, and/or the one that folks are less unanimous about … loses out. At least 9 times out of 10, if everyone on the team loves a VP of Sales, it’s the wrong hire. And this especially matters because I often see CEOs picking between 2 final VP of Sales candidates.

Sales Hiring 312

Sales Hiring Scale Sales Interviewing 312

Clouded Judgement

NOVEMBER 24, 2023

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Cloud 161

Cloud Subscription Payment Features Metrics 161

Clouded Judgement

DECEMBER 29, 2023

Sources used in this post include Bloomberg, Pitchbook and company filings The information presented in this newsletter is the opinion of the author and does not necessarily reflect the view of any other person or entity, including Altimeter Capital Management, LP ("Altimeter").

Cloud 189

Cloud Software Review Subscription Payment Features 189

Intercom, Inc.

JULY 29, 2020

For example, a definitional post on in-app messaging will take a different approach than a post that seeks to impart an opinion or a new insight on the way in-app messaging should be done. Thinking every piece of content needs to be a story does it a disservice and ignores the structure the topic needs to be successful.

Content Marketing 271

Content Marketing Branding Engagement Trends 271

How To Buy Saas

APRIL 22, 2024

Moreover, we evaluate the risks and examine expert opinions. Expert Opinions on Password Manager Safety The reliance on a password manager is growing, which caused cybersecurity experts to voice their opinions and concerns. Since it centralizes critical data, there are concerns about its safety and vulnerability.

Software Review 52

Software Review Management Technical Review Cybersecurity 52

Andreessen Horowitz

DECEMBER 17, 2021

We recently commissioned a public opinion survey* to gauge how significant the web3 constituency will be as we head into the U.S. midterm elections next year. The findings were mind-blowing for the a16z web3 team, and we wanted to share … The post Prediction for the New Year: A Web3 Midterm appeared first on Andreessen Horowitz.

Blockchain 141

Blockchain 141