SaaStr

NOVEMBER 7, 2024

Additionally, if you look at the mobile shift, the iPhone was released in 2007 but we didn’t get our first mobile apps like Uber and Snapchat until 2009 and 2010. So you can do the math on how serious that is that we’ll be scaling up now to gigawatt data centers.

AI 264

AI Artificial Intelligence ChatGPT Mobile 264

Intercom, Inc.

JANUARY 21, 2020

The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. A quick Google search and a calculator tells me that’s an average 25 mobile apps for every person on Earth. of their first screen.

Mobile 291

Mobile PayPal Social Media Underperforming Technical Team 291

FastSpring

JANUARY 23, 2025

If you own a SaaS or other digital product business such as a Slack plugin, Chrome extension, online publishing business, mobile app, or even a blog and youre looking to exit, you may have a lot of questions about how best to go about it. When I was running it, it was a lot smaller than that, but scaled that up very, very quickly.

Scale 121

Scale Entrepreneurship Scaling Underperforming Technical Team 121

SaaStr

APRIL 14, 2025

100+ scale-ups and start-ups showing you how they do it! With 1:1 Meet-a-VC matchmaking and curated sessions, youll have unparalleled access to the capital you need to scale. From seasoned founders to rising stars, every session is handpicked to deliver actionable insights and real-world strategies to help you scale faster.

VP of Engineering 195

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 195

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

SaaStr

DECEMBER 11, 2020

#1: Todd McKinnon, CEO Okta: “Building a Higher Performance Organizaion” A really great, open session on what Okta got right to win: Todd is humble and candid about how they won (going enterprise, early) and where it ended up being OK they were a bit late, or took time to win (mobile, dev). When to force yourself to focus.

Scale 220

Scale Sales Recruiting Scaling SMB 220

SaaStr

MARCH 19, 2025

Since then, it has IPO’d and transitioned to a new mature phase, where it’s highly profitable and focused on efficient scaling. File Sharing Moving More and More to Mobile, So Offering a Lower Cost Edition There This is also leading to some pressure on ARPU. #8.

AI Search 170

AI Search Scale AI B2B 170

User Pilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. For example, Appcues has very limited survey features for collecting feedback from mobile users. How can businesses use Appcues Mobile? Well, thats the question.

Mobile 66

Mobile Pricing Technical Review Software Review 66

User Pilot

MARCH 30, 2025

Your mobile users need just as much support and probably have even less patience to figure things out on their own. With Userpilots mobile onboarding , you can create native-feeling in-app experiences that are quick to launch and dont need developer handoffs. Mobile – Userpilot Onboard and Educate Users on Native Mobile Apps.

Mobile 66

Mobile Onboarding User Experience Engagement 66

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Mobile 66

Mobile Acquisition Software Review Social Media 66

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 238

Scale Enterprise Scaling Sales Hiring 238

SaaStr

FEBRUARY 25, 2022

At a time when enterprise SaaS is gaining game-changing momentum, it presents a promising opportunity for companies to redefine the rules of work and scale exponentially—by hiring more freelancers. . UpWork has over 350 freelance developers enhancing its core mobile and web apps. Adapting to perpetual change.

Scaling 243

Scaling Artificial Intelligence Company Culture Innovation 243

SaaStr

OCTOBER 22, 2021

It was born in the age of mobile, and from the moment it launched, everyone I knew started to use it to track their own expenses. Sometimes, the self-serve / PLG engine stalls out at a certain scale. Fintech is the engine of growth at scale. Not sure we’ve ever seen that at scale before. Oftentimes, even.

Scale 328

Scale SaaS Payments SMB Payment Solutions 328

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) Mobile was a kind of advertising back then. Has the org scaled?

Scale 101

Scale Engineering Acquisition Scaling 101

SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. The key takeaways for SMBTech companies to scale in today’s economy are: Now is a great time to build for SMBs. Know Your Customer and be choosy as you scale.

Scale 245

Scale SMB Merchant Services Payment Methods 245

SaaStr

JANUARY 4, 2022

Braze was early to taking a next-generation approach to marketing automation software, focused on being mobile and messaging first. Dramatically accelerating its new customer count at scale. That’s a challenge to everyone that says customer growth has to slow at scale. So an interesting IPO you may have missed is Braze.

New CTO 69

New CTO CTO Software Review B2B 69

SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 232

Scale Scaling Sales Hiring Underperforming Technical Team 232

TechEmpower SaaS

JULY 24, 2023

” or “Are you developing for desktop, tablet, mobile, or all three?” How quickly will we need to scale the application? Are you targeting desktop, tablet, or mobile? Most new sites need to account for mobile delivery – but on the other hand, not every MVP needs both desktop and mobile versions.

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

DECEMBER 1, 2024

He created a culture of “structured chaos” – enough process to scale, enough freedom to innovate. The Culture Play Zinman’s secret weapon? Building in Tel Aviv but thinking global from day one. Result: 93% employee satisfaction even post-IPO. Becoming the default operating system for work, period.

Scale 254

Scale SaaS Company Culture Leadership 254

FastSpring

MAY 20, 2025

Supporting country-specific debit networks, mobile wallets, and bank transfer schemes gives buyers seamless and trusted payment options. In these markets, the rise of mobile-first economies has fundamentally changed how consumers pay for goods and services. Take India, for example. The appeal?

Payment Methods 89

Payment Methods Payments Merchant Services Payment Solutions 89

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Apply here 2.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Sales Enablement, SaaS and Growth

MAY 20, 2025

The objective is to simulate a full-scale brand creation process, leveraging generative AI for business planning, visual identity, marketing materials, web design, and more. These grocers benefit from scale and convenience but lack the intimate storytelling, product specialization, and brand identity that La Fromagerie will deliver.

Social Media 130

Social Media Scale Traceability AI 130

TechEmpower SaaS

DECEMBER 11, 2023

Do you anticipate scale issues presently or in the future? Do you have the basics already defined and merely need them fleshed out? Or is your project a clean slate? Are there complexities revolving around algorithms or databases? Are specific technologies or platforms involved in your project?

Software Development 443

Software Development Development Software Review Software 443

SaaStr

JUNE 30, 2023

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. Magnuson shares his insights on how to find opportunities during headwinds and how Braze scaled to $400M+ ARR. But the founders believed a mobile-first world was the future. And it was. Both came true.

Scale 245

Scale Mobile Venture Capital Scaling 245

SaaStr

APRIL 5, 2022

Between Facebook costs going way up, and being harder to target; Apple blocking more mobile access; and the continued escalation of AdWords prices in crowded category, it’s harder and harder to get ROI here. But perhaps the biggest reminder is this: At Scale, You Probably Have to Do Everything. PPC and Paid Social Getting Harder.

Scale 325

Scale Mobile Cloud Pricing 325

User Pilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

Mobile 52

Mobile Engagement Onboarding AI 52

SaaStr

MAY 15, 2024

There’s a lot to learn from our mobile-first comrades because it’s even harder over there than it is over here. Lesson #2: Conversion to Paid Is Fairly Low While Free Trial Offerings Are Way Up 70% of mobile subscription apps now offer free trials, at least in part. Back to the consumer market. That’s a lot of dollars up for grabs.

Payment Features 306

Payment Features Subscription B2B Mobile 306

Andreessen Horowitz

OCTOBER 17, 2023

We hear a lot of discussion around the best practices for launching a mobile game, and one particular topic that often comes up is: whether or not to do a soft launch. Mobile gamers are spoiled by choice and have a low propensity to return post-churn. And if you do soft launch, how can you tell if your game will be successful?

Mobile 115

Mobile Scale Retention Acquisition 115

FastSpring

OCTOBER 16, 2024

How FastSpring drastically simplifies the entire cross border payments process for SaaS, software, mobile game, and other digital product businesses. To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today.

Merchant Services 159

Merchant Services Payment Services Payment Methods Outsourcing Services 159

Intercom, Inc.

SEPTEMBER 8, 2021

Customers expect efficient, personalized support, which is why support leaders are turning to a conversational, messenger-based approach to help them strike that balance and offer personal support at scale. Powering support at scale. We attribute a large part of that to being able to be proactive with customers”.

Scale 237

Scale Headcount Mobile Communication 237

Stax

MAY 13, 2025

Payment processing solutions that support mobile wallets, Apple Pay, Google Pay, and Buy Now, Pay Later (BNPL) options help you meet those expectations. Whether youre adding an ecommerce site to your retail store, launching pop-ups, or expanding into mobile or international markets, your payment processor needs to support that growth.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

SaaStr

SEPTEMBER 17, 2023

Previously, she worked across a number of product marketing teams at Google, where she led projects including: *Rebranding the Android platform and debuting our new identity at Mobile World Congress *Producing large-scale consumer keynotes from Google I/O to “Google for” stages in India, Indonesia, and Brazil *Launching new privacy, security, (..)

Marketing 298

Marketing Scale Mobile Branding 298

SaaStr

JANUARY 26, 2023

Finix is trusted by startups and publicly traded companies alike to build and scale their payments infrastructure. Signeasy has over 10 million users, integrates seamlessly with Google Workspace, Office 365, Salesforce, Dropbox, and Box, and is an Apple Mobility Partner.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

SaaStr

OCTOBER 11, 2023

Plus has taken off, but interestingly, SMBs have scaled just as quickly, meaning its percent of Shopify’s overall revenue hasn’t really budged. 70% of Shopify Purchases are on Mobile. they’re gonna stay this efficient. #5. Shopify would be much smaller if it hadn’t gone upmarket and pushed Plus more and more.

Payments 298

Payments Merchant Services Revenue Payment Solutions 298

Intercom, Inc.

JANUARY 13, 2021

This meant that businesses were facing a difficult choice , particularly as they scaled. Or do you put customer experience at the center of everything at the risk of scaling up an outsize support operation? . Mobile transforms the conversation . That shift in definition only accelerated with the rise of the mobile phone.

Scale 243

Scale Scaling Communication Mobile 243

User Pilot

OCTOBER 19, 2024

Main features : Create and deploy in-context feedback surveys (called Nudges ) that appear as subtle pop-ups or widgets on either your web app, website, and their mobile versions. Collect feedback across multiple channels, including email, mobile, web, and even offline. A 14-day free trial is available. #8

Software Review 105

Software Review Technical Review Software B2C 105

Tom Tunguz

JANUARY 18, 2023

There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products. Most massive software companies structure themselves with an office of the CEO, which allocates capital to different business units.

Startup 314

Startup Strategy Scale Cloud 314