article thumbnail

Dear SaaStr: What Are the Most Important SaaS Metrics in the Early Days?

SaaStr

Dear SaaStr: What Are the Most Important SaaS Metrics in the Early Days? In the early days, there are probably only 5 metrics that really matter : ARR ARR Growth Rate Burn Rate True Customer Happiness. NPS is A Great Core Metric. Don’t get lost in secondary metrics and miss the bigger early-stage goals.

Metrics 283
article thumbnail

12 Social Media Metrics You Should Be Tracking (And Why)

Buffer Resources

Think emails in your inbox, glitter on a Mother’s Day card, hot sauce… That applies to social media metrics, too.  Not all social media metrics are created equal, and which ones to focus on comes down to your specific social media goals. What are social media metrics?   You might be surprised to hear it.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dear SaaStr: What is RevOps Responsible For in a B2B Company?

SaaStr

Here are some best practices that I’d recommend: Centralize Data and Metrics RevOps thrives on data. Build a single source of truth for all revenue-related metrics—pipeline, churn, CAC, LTV, NRR, etc. Create shared goals and metrics, like pipeline contribution from marketing or NRR targets for customer success.

article thumbnail

5 Interesting Learnings from Okta at $2.75 Billion in ARR

SaaStr

5 Interesting Learnings: The Core 5: Revenue & Growth Metrics 1. The $100K ACV Customer Metric That Matters Most The Numbers : 4,870 customers >$100K ACV (+7% YoY) generating the majority of Okta’s $2.75B ARR. The Bonus 5: Operational Excellence Metrics 6. That math combines roughly to 12% growth.

Scale 234
article thumbnail

The 10 KPIs Every Product Leader Needs to Know

Overcoming it requires knowing exactly which metrics are the most important to track. In “The 10 KPIs Every Product Leader Needs to Know,” we break each of these metrics down, explain why they matter so much, and show you how to start tracking them. This situation has become colloquially known as “analysis paralysis.”

article thumbnail

How to Leverage Pricing and Packaging to Drive Growth, Revenue, and Profit with Miro, Loom, OpenAI, and Splunk 

SaaStr

They experimented with pricing and packaging until they figured out how to reduce the limits back down to one user without hurting any of their key metrics. The key theme of how these successful SaaS companies have scaled and adapted their pricing is the value exchange of pricing and what your success metric is.

Payments 284
article thumbnail

5 More Interesting Learnings From HubSpot at $2.4 Billion in ARR

SaaStr

So we’ve covered HubSpot more than any other SaaS leader on this 5 Interesting Learnings series, in part because so many of us use HubSpot ourselves, and in part because its metrics and use cases are so like many of the apps we build and sell ourselves. 5 More Interesting Learnings then: #1.

SMB 312
article thumbnail

Are You Tracking The Right Product KPIs?

Which metrics are the most valuable to keep an eye on? We’ve all got loads of data at our fingertips. In this eBook, we share the top 10 KPIs every product pro should know. Some of them might already be familiar to you, but others will be brand new.

article thumbnail

How Leveraging Data Creates Efficient Product Roadmaps

Speaker: Hannah Chaplin - Product Marketing Principal & Steve Cheshire - Product Manager

To accomplish this, product teams must regularly evaluate specific metrics that will yield the most insight. These metrics allow your team to understand the product's progression and how customer feedback will inform it. Product roadmaps must focus on the "now" and allow feedback to inform the "later."

article thumbnail

Product Market Fit: A Lesson from Sephora’s Head of Product

Speaker: Sneha Narahalli - VP, Head of Product at Sephora

If the needs of your target audience aren't clearly defined, PMF, which combines qualitative and quantitative metrics, has numerous chances of failing. What metrics you should track to measure product-market fit. The first and most important step in product development is finding PMF.

article thumbnail

Best Practices for a Marketing Database Cleanse

This buyers guide will cover: Review of important terminology, metrics, and pricing models related to database management projects. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

article thumbnail

The Mindset of An Investor Today with Tim Draper

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Tim Draper, Founder, Draper Associates

Can you provide business metrics you are prioritizing now more than you were a few months ago? What advice would you give entrepreneurs who were planning to raise capital right before COVID-19 hit? What sectors (e.g. ecommerce) are gaining traction in this new world? What are some examples of companies and leadership that has impressed you?

article thumbnail

The Mindset of An Investor Today with Minnie Ingersoll

Can you provide business metrics you are prioritizing now more than you were a few months ago? What advice would you give entrepreneurs who were planning to raise capital right before COVID-19 hit? What sectors (e.g. ecommerce) are gaining traction in this new world? What are some examples of companies and leadership that has impressed you?

article thumbnail

The Mindset of An Investor Today with Ben Narasin

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Ben Narasin, Venture Partner, NEA

Can you provide business metrics you are prioritizing now more than you were a few months ago? What advice would you give entrepreneurs who were planning to raise capital right before COVID-19 hit? What sectors (e.g. ecommerce) are gaining traction in this new world? What are some examples of companies and leadership that has impressed you?

article thumbnail

The Mindset of An Investor Today - Arlan Hamilton

Can you provide business metrics you are prioritizing now more than you were a few months ago? What advice would you give entrepreneurs who were planning to raise capital right before COVID-19 hit? What sectors (e.g. ecommerce) are gaining traction in this new world? What are some examples of companies and leadership that has impressed you?