Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. Beyond the metrics, co-founder and CEO Apoorva Mehta had great founder/product fit. Both offered consumers a ton of convenience through their service. Most turned quickly to Instacart.

Marketplace as a Service 142

Marketplace as a Service Scale Underperforming Technical Team Construction 142

SaaStr

NOVEMBER 25, 2022

The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. Marketplace partners. In 2012, the website was transformed into the Atlassian marketplace, giving plugin developers the opportunity to make money off of their plugins. Making a robust ecosystem.

Scale 214

Scale Scaling Marketplace as a Service Entrepreneurship 214

SaaStr

JULY 13, 2022

These processes might include listening to employees, getting external feedback, or reviewing your metrics regularly. . Only go-getters survive in the SaaS marketplace. From increasing competition to new products in the marketplace, there are too many variables for a salesperson to control. Mistake 2: Hiring with urgency.

Scale 212

Scale Sales Hiring Revenue Marketplace as a Service 212

SaaStr

DECEMBER 11, 2020

But, with up to 1 million ISVs crowding the $528 billion cloud services market by 2027 , vying for the most strategic route to meet your customers’ demand depends entirely on how well an ISV navigates the ins and outs of channel sales. To assist you with this all-important self-assessment, CloudBlue is introducing our Channel Maturity Scale.

Scale 276

Scale Scaling Marketplace as a Service Cloud 276

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? No one built a business solely on metrics like TAT, LTV, etc., Nobody wants to refer a service that may not be able to deliver. Conan Economics or How to Crush Your Enemies with Expensify’s CEO: David Barrett.

Scale 239

Scale Marketplace as a Service Business Model Advertising 239

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 90

Marketplace as a Service AI Search Social Media Customer Support 90

Software Platform Consulting

MAY 6, 2019

There are many great articles about SaaS metrics on the web (e.g., There are also great resources for metrics specific to marketplaces (see here ). Enterprise versions of Upwork or other labor marketplaces. SaaS Metrics Unique to Enterprise-Driven B2B Networks. see here , here and here.)

Payments 60

Payments Enterprise SaaS Payments Metrics 60

Blulogix

FEBRUARY 9, 2024

How Monetization Efficiency is the Heartbeat of Business Success in the Digital Age By BluLogix Team The Critical Role of Monetization Efficiency In a world where digitalization has redefined the marketplace, the spotlight shines ever so brightly on the concept of monetization efficiency.

Marketplace as a Service 52

Marketplace as a Service Business B2B Finance 52

OpenView Labs

APRIL 7, 2021

We’ve grown accustomed to the traditional set of SaaS metrics as just part of how to operate a SaaS business. It’s hard to conceive of what to do without metrics like CAC payback, LTV:CAC, average ACV, or the magic number. How do we account for the rise of product as a growth driver? Probably not!

Metrics 52

Metrics Scale SaaS Marketplace as a Service 52

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? Simply put, subscriber engagement is a way of defining the degree of interaction, interest, and outright participation that the subscribers of a business have with the product and/or service that the business is offering.

Engagement 94

Engagement Customer Lifetime Value Revenue Payment Features 94

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Payment Features 52

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. Transparency builds trust and helps manage customer expectations.

Payment Features 52

Payment Features Subscription Pricing Marketplace as a Service 52

Blulogix

FEBRUARY 18, 2024

Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs. Cultivate a Data Culture: Foster a culture where data-driven decision-making is valued.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Neil Patel

AUGUST 5, 2021

For fitness service providers, this means one thing: you need an effective marketing strategy to stand out in this fast-growing, high-stakes marketplace. Typically, you’re marketing fitness goods and services directly to individuals, rather than businesses. The health and fitness industry is worth over $96 billion dollars.

Advertising 141

Advertising Strategy Social Media Marketplace as a Service 141

Tom Tunguz

JANUARY 14, 2016

Imagine regional taxi services, 4 in the US, each with a different app, different labor pools, different terms. The aggregate value of those four services would be a tiny fraction of an Uber’s valuation. And would might happen if the company didn’t spend all this capital? Market fragmentation.

Startup 100

Startup Metrics Transportation Marketplace as a Service 100

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. It equips the sales, marketing, and customer service teams with the necessary tools. Freshdesk is suited for small businesses that want a basic CRM.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

Neil Patel

JUNE 22, 2021

It includes: Facebook Ads Business Pages Facebook Marketplace Facebook Groups. Join the Facebook Marketplace. If you sell products online, check out the Facebook Marketplace. It’s free to list on the Marketplace, too. For even more help, check out my personalized consulting services. What Is Facebook Marketing?

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

CloudGeometry

MARCH 22, 2022

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Chart Mogul

OCTOBER 19, 2018

GymForLess is a desktop and mobile marketplace that gives fitness enthusiasts instant access to thousands of gyms across Spain. Services like this are a natural fit for subscriptions, but that’s not where GymForLess started. With a subscription service, there’s no registration fee, no permanence. So why the change?

Merchant Services 40

Merchant Services Payment Services Marketplace as a Service Churn 40

Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC. Overall NPS score.

Communication 100

Communication Marketplace as a Service Technical Review Engagement 100

Neil Patel

NOVEMBER 9, 2020

Micro Acquire is a marketplace that connects startups to buyers. The marketplace is designed to cut down on the time you need to sell your business and find startups to invest in. Each seller provides key metrics to give buyers an accurate idea about the sustainability of their business. Micro Acquire. Key Features.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Totango

MARCH 31, 2020

Connecting with your end customers and understanding how they feel about your service and value delivery is more important than ever. You can now install the Voice of the Customer SuccessBLOC from the SuccessBLOC marketplace. Track key metrics associated with your customer loyalty program starting with NPS.

Marketplace as a Service 77

Marketplace as a Service Engagement Communication Metrics 77

SaaS Metrics

OCTOBER 12, 2023

Decentralized Software as a Service (SaaS) is one of the key players driving this change, ensuring that the control of this new-age asset remains in. Read more The post Decentralized SaaS – Redefining Data Ownership first appeared on SaaS Metrics.

Data 40

Data SaaS Marketplace as a Service Metrics 40

Neil Patel

AUGUST 17, 2021

You want them to associate your company with a particular product or type of service. Whether you’re a startup just trying to build a name for yourself in a crowded marketplace, or you’re trying to rebrand an old company , you can benefit from a brand awareness campaign. Who actually uses campaigns for brand awareness?

Branding 145

Branding Social Media Marketplace as a Service Acquisition 145

SaaStr

NOVEMBER 6, 2019

Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. But make no mistake — successfully creating a category is extremely hard. . Not Everyone Will Get It Right Away.

Scale 108

Scale Sales Recruiting Marketplace as a Service Forecasting 108

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Product metrics. Support tickets and call center information. Social media messaging. Share Feedback Across Your Enterprise.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

FastSpring

JULY 14, 2020

Once affiliates join your program, it is important to learn what suspicious activity looks like and keep an eye out for metrics that are questionable. Want to learn more about growing your business with the support of a full-service ecommerce partner and an affiliate program? Monitor Activity.

Payment Methods 129

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 129

Intercom, Inc.

FEBRUARY 6, 2020

Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. Prospects were confused over how the marketplace worked and the sales team struggled to explain it.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Totango

APRIL 1, 2020

Connecting with your end customers and understanding how they feel about your service and value delivery is more important than ever. You can now install the Voice of the Customer SuccessBLOC from the SuccessBLOC marketplace. Track key metrics associated with your customer loyalty program starting with NPS.

Marketplace as a Service 62

Marketplace as a Service Trends Engagement Enterprise 62

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? Baremetrics integrates with Chargebee and Chargify to help growing SaaS & subscription driven-businesses with accurate metrics. It offers automatic recurring billing, quoting, collection, revenue recognition, and metrics. What suits your business?

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

User Pilot

MARCH 20, 2024

The open-source model creates revenue by charging for beyond-the-basics services. It can help you collect and analyze your customers and monitor important software usage metrics. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services.

Software 59

Software Revenue Strategy Advertising 59

Baremetrics

OCTOBER 9, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics brings you metrics, dunning, engagement tools, and customer insights. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Stax

JANUARY 8, 2024

Reputational risks Risks associated with things like data breaches, poor customer service, company controversies, etc. are some of the common metrics you need to track. They can only be drawn upon under applicable clauses in your payment services agreement. Fraud detection and prevention.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Blulogix

DECEMBER 21, 2023

Partnerships: Companies will work together, offering combined services and leveraging each other’s UBP models to create compelling value propositions for customers. Think of it as a B2B marketplace where usage drives the entire ecosystem.

AI Search 59

AI Search AI B2B Marketplace as a Service 59