Intercom, Inc.

JANUARY 5, 2021

” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. It inspires and guides your design team, it makes evaluation simple, and it creates direction for scoping and iteration.

Transportation 279

Transportation Travel Underperforming Technical Team Finance 279

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. A bad payment experience can lose customers and damage your brand. There are many different gateways available, each with its strengths and weaknesses.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

SaaStr

JULY 1, 2021

Dropbox just hit one billion dollars in annual revenue. The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? How have the other two of you thought about building out your team?

VP of Engineering 286

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 286

Neil Patel

OCTOBER 29, 2020

The bad news is that marketers waste 37 to 95 percent of their marketing budget. Is it worth the time to create a strategy document? CoSchedule’s State of Marketing Strategy Report found winning marketers: Document their digital marketing strategy. Document their marketing processes. Why go to all the trouble?

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

Neil Patel

SEPTEMBER 18, 2020

We help our clients develop a digital strategy that maximizes the results they achieve with their content marketing, advertising, and SEO campaigns. The focus with our digital strategy is revenue. Everything we do is focused on producing real results for businesses whether that’s more traffic, leads, or revenue.

Underperforming Technical Team 145

Underperforming Technical Team Strategy Content Marketing Scale 145

Sales Hacker

JANUARY 14, 2022

The reality for many organizations is—top performers thrive and the rest of the team is left behind. A recent survey from Mindtickle and Heinz Marketing of 280 sales and revenue leaders found that only 14.7% of sales teams hit their goals. But each member of your sales team has unique strengths, weaknesses, and learning styles.

Underperforming Technical Team 121

Underperforming Technical Team Sales Enablement Construction Forecasting 121

Stax

JANUARY 23, 2025

How Merchant Underwriting Works The merchant underwriting process typically follows a few steps carried out by the payment facilitators or acquiring bank to develop an underwriting risk profile. Both processors and merchants face significant challenges: Challenges for Payment Processors Underwriting teams can have their work cut out for them.

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

Sales Hacker

JUNE 20, 2025

Engage venture networks (the right way) VC talent teams can be a cheat code (and of course, we’re a little bias). For more, read How to Work with a VC Talent Team – a tactical guide to getting real value from these relationships. People stay in bad processes just because it feels good to be wanted.” Why should I talk to you?

Sales Hiring 96

Sales Hiring Sales Recruiting AI Search Scale 96

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue.

Sales Recruiting 331

Sales Recruiting Sales Hiring Scale Sales 331

Sales Hacker

MAY 8, 2019

A successful close is the end goal that every sales team guns for. But despite a focus on closing sales, it remains one of the biggest issues for teams. In fact, 36% of sales teams regard it as the most challenging part of the sales process, and 28% say it’s their top priority. Giving your sales team highly qualified leads.

Underperforming Technical Team 111

Underperforming Technical Team Sales SaaS Forecasting 111

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Intercom, Inc.

JUNE 7, 2018

Where Dropbox went from there is well documented. Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. Developing a growth culture at Dropbox. Your product’s North Star Metric.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Neil Patel

JANUARY 11, 2021

Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. This way, I don’t have to worry about anybody else taking my big idea, ending up in a bad partnership, or getting sued because of misinformation.

Underperforming Technical Team 141

Underperforming Technical Team Business Sales Hiring Scale 141

Sales Hacker

DECEMBER 4, 2020

A sales dashboard gives your team a fast and efficient way to see all the data that is most important to doing their job effectively. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. Your dashboard should consist of KPIs or metrics that define success for you and your team.

Underperforming Technical Team 135

Underperforming Technical Team Data Sales Metrics 135

Intercom, Inc.

NOVEMBER 21, 2019

Our Director of Content, John Collins , recently spoke with Tara and learned how the Jobs-to-be-Done methodology helped Sprout Social completely revise its customer journey, which ultimately increased the company’s net revenue retention. . But, ultimately both teams have a shared end goal: increasing revenue.

Retention 34

Retention Scale Marketing Underperforming Technical Team 34

FastSpring

APRIL 24, 2025

Transcript Jesse Paliotto (00:04) Hello everyone and welcome to Growth Stage podcast by FastSpring where we discuss how digital product companies grow revenue, build good products, increase the value of their companies. There’s no revenue threshold. Podcast Full Interview: Video Watch the video on our YouTube channel.

Business 107

Business Software Review Underperforming Technical Team AI Search 107

The Angel VC

MAY 4, 2018

In contrast to Zendesk (and I think, Yammer), which eventually moved upmarket and now generates an ever-increasing percentage of revenues from larger customers , Dropbox is still getting most of its revenues from individual users and small teams. Dropbox's one big weak spot, in my opinion, is that the product is almost UI-less.

Underperforming Technical Team 143

Underperforming Technical Team Technical Review Systems Review Software Review 143

Chart Mogul

MAY 30, 2019

We work hard to span all areas of the pyramid, with smart feature prioritization, solid help center documentation, regular NPS surveys, and now, proactive customer success. Ingmar, our VP of Customer Success, and our support team cracked the code on first response time and measuring NPS. Is it onboarding, renewals, NPS, etc.

Underperforming Technical Team 78

Underperforming Technical Team Development Strategy Management 78

Intercom, Inc.

MAY 3, 2018

Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

SaaStr

JULY 29, 2022

And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. I think it is possible to get some revenue-based financing here, for sure, both from SVB and others, and also new emerging vendors from Pipe and on, you can get some. First of all, let’s flip the two points you asked.

Scale 268

Scale Scaling Sales Hiring Enterprise 268

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Sales teams rarely operate as a one-person army.

Underperforming Technical Team 106

Underperforming Technical Team Outsourced Development Development Social Media 106

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. If you’ve ever applied for a mortgage, there’s 50 to 70 pages of documentation per mortgage. From referrals from one developer to another.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

Neil Patel

SEPTEMBER 30, 2020

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals. You must already be on the lookout for investments that can maximize ROI – or get rid of bad investments altogether.

Consulting 145

Consulting Strategy Technical Review Underperforming Technical Team 145

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. The best way I can describe my job is trying to decide what advice is bad advice,” he told us.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 122

Sales Recruiting SMB Scale Sales Hiring 122

Neil Patel

SEPTEMBER 28, 2020

You’re going to need a list of: Goals, KPIs, and objectives: For example, you could focus your attention on generating a specific number of leads, customers, or revenue. Competitors and key players: You’ll want to identify your competitors and their strengths and weaknesses. Here are a few examples. For each segment?

Strategy 143

Strategy Underperforming Technical Team Advertising Scale 143

Neil Patel

DECEMBER 3, 2020

Even though email marketing can generate a ton of revenue, it’s still not easy. Even for fully-staffed marketing teams, it can be overwhelming. They can also distill your brand and offer into great campaigns that generate revenue. That’s less revenue. Align your in-house team. Well, let’s start from the basics.

Marketing 142

Marketing Outsourced Development Underperforming Technical Team Scale 142

Aaron Beashel

OCTOBER 31, 2016

During his time at Salesforce, Alex was fortunate enough to work directly with Salesforce co-founder and CEO Marc Benioff, and together they utilised a framework Benioff himself devised called the V2MOM to align and manage the Service Cloud team. It was game-changing for the company, and for each team that implemented it.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

Sales Hacker

FEBRUARY 24, 2021

Collaboration results in the development of products and services that make life easy for the people, driving the market, and indirectly leading to economic growth. They care most about information involving money, cost savings, revenue generation, and more. This is where their heart is. Conduct in-depth research.

Underperforming Technical Team 116

Underperforming Technical Team Scale Finance Market Research 116

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Sales Hacker

MAY 21, 2020

I’ve worked with many companies throughout my career, and there tends to be six common, tactical mistakes when it comes to inbound process: They don’t have sales and marketing alignment and accountability documented in a comprehensive SLA. There isn’t a continual feedback loop between teams. Build in Feedback Loops. It’s that simple.

Scale 138

Scale Underperforming Technical Team Headcount Technology 138

Sales Hacker

SEPTEMBER 13, 2021

” It remains distressing if teams continue with this knowledge and run the same marketing activities over and over again. The ICT products for marketing automation are much more mature and developed with the marketing process in mind. But marketing teaming up with finance and operations? The return on marketing is unknown.

Underperforming Technical Team 114

Underperforming Technical Team Marketing Sales Finance 114

Sales Hacker

JUNE 27, 2019

The term Revenue Operations (“RevOps” for short) is all the rage lately. Even more telling, a LinkedIn search for roles using the keywords “Revenue Operations” yielded over 22,000 open jobs today. If you’ve been wondering, What is revenue operations? RevOps was developed as the solution to this problem. What is RevOps?

Sales Hiring 107

Sales Hiring Underperforming Technical Team Sales Trends 107

Sales Hacker

MAY 20, 2021

You need to measure and repeat so you and your sales team only put effort into promising prospects abroad. Let’s explore the mathematical process the sales outsourcing team at Sales Force Europe takes both on behalf of our clients and in our own lead generation and international sales strategy. Develop a focused sales approach.

Scale 115

Scale Metrics Outsourcing Services Sales Recruiting 115