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The Importance of Building & Maintaining Great Developer Documentation

Tom Tunguz

Developer documentation is one of the differentiators in developer community building efforts. If you’re an engineer, and you hear about an interesting project, the first place you’ll land is the documentation. How should B2D companies invest in their documentation? Industry 4.0

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5 Things That Are Actually Working and 5 Things That Aren’t in B2B SaaS AI with Ironclad’s CEO and a16z

SaaStr

MailChimp) Document search and analysis Form filling and data entry This is particularly impactful in vertical SaaS, where industry-specific manual processes can be automated to reduce staffing needs while maintaining quality. Success stories include: Transcription and note-taking (e.g., Zoom summaries) Email copy generation (e.g.,

AI Search 284
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How to Use Generative AI and LLMs to Improve Search

TechEmpower SaaS

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers.

AI Search 519
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The Enterprise Journey: 8 Keys to Going Upmarket Successfully with Workiva’s CEO Julie Iskow

SaaStr

You need to: Engage with procurement early – don’t treat them as a rubber stamp Build relationships with 20+ key accounts in year one Get executive sponsorship on both sides Never negotiate price with the business buyer Document clear ROI and business cases Remember: The actual buyer is often not the end user.

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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. AI-powered tools can handle routine inquiries and draft standard documents, freeing up legal staff for complex tasks.

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Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

Intercom, Inc.

Our new Articles API lets you keep all of your help documentation up-to-date and in sync across multiple platforms. Increase customer engagement on your mobile app. These carousels help you onboard and retain customers , keeping them supported and actively engaged throughout the entire customer lifecycle.

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How to Write Release Notes (Free Template + 7 Great Examples)

User Pilot

With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. Release notes are documents that accompany a new product or update release. Product release notes : These documents provide an overview of changes made to the broader product.