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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. AI-powered tools can handle routine inquiries and draft standard documents, freeing up legal staff for complex tasks.

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12 Best Customer Engagement Platforms in 2024

User Pilot

Businesses aiming for long-term product growth should keep in mind the power of meaningful customer engagement. Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Let’s dive in!

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. Compliance: Don’t just take our word for it .

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What is Pendo Engage? Use Cases and Features (+ A Better Alternative)

User Pilot

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo.

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SOC 2 Type 1 Guide: Everything You Need To Know

Scytale

What is SOC 2 Compliance? SOC 2 (Service Organization Controls 2) is a set of compliance requirements geared toward technology-based companies that use cloud-based storage of customer data. Compliance with SOC 2 standards is also crucial for customer retention. SOC 2 is both an audit procedure and criteria.

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12 Best Salesforce Integrations for Businesses in 2024

User Pilot

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

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How Accounting SaaS Streamlines Tax Preparation for Businesses

How To Buy Saas

It is even worse when the business is engaged in multi-state or national transactions since there’s a lot to figure out in so little time. The technology ensures compliance with the country’s tax laws and that the business runs smoothly. It also helps a business stay in compliance with tax regulations.