Kellblog

MARCH 27, 2021

Clubhouse is definitely a new medium. But we’re new to the medium, trying to figure it out, and serendipity is definitely part of the equation. In terms of session focus, I’d say my current conclusion is that we want to make each session follow this sort of template: Dave & Thomas Interview {Guest} on {Topic}.

Interviewing 54

Interviewing Engineering Enterprise Trends 54

SaaStr

MARCH 12, 2024

Not only do you have to pass the hiring interviews as a Founder, but everyone on your team does, too. Brett has seen deals where the founder and a couple of employees are great, but most of the team failed the initial interviews. It’s a jarring experience, and many entrepreneurs are not big company people by definition.

Software Review 212

Software Review Technical Review Acquisition Scale 212

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. For example, we have a product interview where we ask them a hypothetical question.

Payments 94

Payments Forecasting Payment Services Payment Solutions 94

Valuize Consulting

DECEMBER 7, 2021

There isn’t a mathematical equation that definitely answers this today, but we’re in the process of trying to develop that formula. Listen to Stephen’s full interview on the Customer Valuecast podcast for an in-depth look at how you can staff and scale a world-class Customer Success Organization and deliver market-leading growth.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

SEPTEMBER 11, 2020

The engagement may last a few months and involve extensive interviews and online research (yes, lots of Googling!) . Next, the information may be useful for a limited amount of time, which can definitely be damaging for a company. But there are some obvious drawbacks. First of all, the process is highly manual and costly.

AI 263

AI Consulting Interviewing Innovation 263

Valuize Consulting

FEBRUARY 8, 2022

In this interview, Scott delves into how the vendor-customer relationship needs to evolve in order to facilitate shared value and accountability and how to leverage technology to drive optimal value realization. That’s a very different definition of collaboration.”.

Interviewing 52

Interviewing Healthcare Enterprise Technology 52

Valuize Consulting

MARCH 22, 2022

In this interview, Nani delves into the building blocks of an impactful digital-led approach and shares her expertise on how you can scale your customer value model to drive unparalleled revenue retention and expansion. Is there a united definition of what value is for a customer adopting PointClickCare solutions?

Customer Support 52

Customer Support Interviewing Customer Success Scale 52

SaaStr

APRIL 21, 2022

And definitely don’t hire a VP of Sales that you aren’t sure about, just because they are the best fit. Not the one that got all High Fives in the interview process. You’re not ready for that. If nothing else, don’t pick a VP of Sales candidate just because everyone likes Bill or Elaine. Not just sales.

Sales Hiring 311

Sales Hiring Scale Sales Interviewing 311

SaaStr

OCTOBER 7, 2020

But I’ve generally found that candidates who bash their prior boss in an interview tend to do it again at their next gig. Definitely give these folks a shot. Finally, if you just aren’t sure … have your most trusted outside advisor interview the VP candidate. It can be tough to hold your tongue. Not always.

Sales Hiring 313

Sales Hiring Scale Interviewing Startup 313

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Hopefully, these 5 tips will help you avoid many of the pitfalls I see candidates falling into, and drastically improve how you prepare for a sales interview. Sales interview must-dos .

Sales Hiring 68

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 68

SaaStr

JUNE 6, 2022

This interview with CNBC’s Ari Levy took place in February 2019, shortly after Plaid raised a Series C round at a $2.7B We definitely don’t. To celebrate 10 years of SaaStr, we’re revisiting some classic podcast episodes. Up today: Plaid co-founder and CEO, Zach Perret. billion valuation.

Banking 228

Banking Scale Acquisition Interviewing 228

FastSpring

MARCH 4, 2024

Keep reading for an abridged version of the interview with Jon: Louise Cherry Barber: Jon, congratulations on winning our Springie award. But the award definitely felt great to get. We are incredibly proud to have Jon as part of our team and congratulate him on this well-deserved recognition. This is much overdue.

Merchant Services 130

Merchant Services Interviewing Onboarding Engineering 130

Intercom, Inc.

MAY 28, 2019

They explain where to start, what to look for in user interviews, why onboarding needs to evolve as your customers and product do and much, much more. Here are 5 best practices for customer onboarding that you can start implementing today: Interview relevant groups of users. They also share an inside look at Product Tours.

Onboarding 214

Onboarding Strategy Growth Hacking Interviewing 214

Sales Hacker

JUNE 29, 2021

If the word “cohesion” doesn’t come up in a definition of RevOps, you’re missing the whole point. In this episode, we interview Jim Lee, VP Revenue Strategy at Outreach, about how operations expresses the entire org’s strategy — and much more. What we talked about: The definition of RevOps is built on cohesion.

Data 99

Data Innovation Interviewing Revenue 99

Intercom, Inc.

JUNE 10, 2020

If you think you have excellent Product Judgment, this post will definitely help you. These experiences, whether it is observing someone use your product, or interviewing them about your product, need to be wide ranging. This is why when I run customer interviews, I always cover a lot of ground.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

Kellblog

OCTOBER 28, 2023

There is a standard playbook for communications crises and writing a post like this is definitely not included. And it’s definitely not helpful for other CEOs. Did they trick you into thinking the interview was over and slide in one more “what do you really think” question? ” Period. .”

Communication 97

Communication Interviewing Startup Banking 97

Kellblog

JUNE 13, 2023

In building the deck, I tried to do 3 things Start with the basics: definitions and such. For those interested in this topic, I did a podcast a while back on SaaSihimi which is the spiritual equivalent of this session, but in interview format and only slightly out of date. Our topic was SaaS Metrics 101.

Metrics 66

Metrics SaaS Interviewing Engagement 66

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Prepare For Your Next Sales Interview with These 5 Pro Tips. Understand that the sales interview process is grueling for a reason. Be an active participant in the interview process.

Sales Hiring 41

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 41

User Pilot

OCTOBER 2, 2023

You can improve user onboarding with generative research by conducting interviews, usability testing, and user journey mapping to uncover issues. You can use exit interviews and surveys for generative research to improve customer churn by uncovering issues. User interviews further elevate the depth of these insights.

Interviewing 105

Interviewing Benchmarks Innovation Onboarding 105

Sales Hacker

OCTOBER 15, 2021

When we get a once-in-a-lifetime chance to interview our CEO on the podcast, we like to start with simple questions like “What’s the future of sales?”. In this episode, we interview Manny Medina , CEO at Outreach , about why the future of sales is going to take a combination of engagement plus intelligence, of human plus machine.

Engagement 75

Engagement Sales Interviewing Innovation 75

FastSpring

MARCH 15, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. Podcast Full Interview : Audio Listen online or find it on more podcast services. So Todd, I’d like to kick off the interview by asking you first.

Payment Methods 179

Payment Methods Marketplace as a Service Payment Solutions Payments 179

Intercom, Inc.

JULY 29, 2021

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. And you definitely felt that. I’ve seen some of the plans and I’m definitely looking forward to inviting you. And that interview process needs to be a two-way street. From selling bikes to software.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

User Pilot

AUGUST 24, 2023

Follow up with an exit interview to gain more valuable insights. Follow up with an exit interview to gain more valuable insights Surveys are great, but interviews help you interact better with users. Additionally, exit interviews allow you to offer compelling alternatives to churn while speaking with users.

Churn 98

Churn Interviewing Subscription Payment Features 98

FastSpring

DECEMBER 7, 2023

Full Interview: Audio Only Full Interview: Video 3 Mergers and Acquisitions Insights From Carl Hargreaves 2 Main Reasons Brands Acquire Other Companies While there may be any combination of features about a business that make it attractive to buyers, it usually boils down to two main reasons a buyer is looking to buy in the first place.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

OpenView Labs

JANUARY 27, 2021

That’s why I interviewed more than 50 developers in DevOps, DevSecOps, and generalist back-end roles about how they prefer to discover, try, and purchase software. But for prospects who are too busy to hop on a call, it definitely doesn’t hurt to have self-service options for both sales and support. They’re busy folks, after all.

Development 105

Development DevOps as a Service Software AWS 105

Kellblog

SEPTEMBER 5, 2021

A few days ago, Steve Pockross released a new episode of his Yes, And Marketing podcast on which he interviews a series of “eclectic and enlivening” marketers where “your weird shower thoughts and disparate liberal arts references take a road trip.” Walking the benefits stack by repeatedly asking “so what?”

Marketing 90

Marketing Interviewing Startup Mobile 90

Intercom, Inc.

APRIL 24, 2019

Preparing for interview questions in software engineering is almost a full-time job. If you are a graduate software engineer and getting ready for your first job interviews, here are the different areas you should focus on. Interviewers are aware that nobody is perfect, but they do appreciate a growth mindset.

Software Engineering 26

Software Engineering Interviewing Software Review Engineering 26

Intercom, Inc.

SEPTEMBER 22, 2022

No face time with customers, no interviews throughout the product roadmap – just a couple of weeks of user testing before launch. She dove into the world of customer interviews, and just like that, she was hooked. Instead of focusing solely on customers who have churned, conduct interviews throughout the entire customer lifecycle.

Interviewing 138

Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

Teamgate

NOVEMBER 21, 2018

If you follow this simple rule, you’ll definitely have less stress. You should definitely have some regular face-to-face meetings, 1 per week if possible. My recommendation is definitely to get an education, but you’re free to choose the manner in which you get it. But, there should be some common rules to follow.

Scale 68

Scale Interviewing Technical Review B2B 68

SaaStr

MAY 31, 2021

Not always, but definitely sometimes. And flying somewhere crazy for an interview, or doing 30 interviews a week, is … harder. I’d fly anywhere, convince anyone. And it sort of worked. Now, I’m much more focused on making sure hires have a great career path and growth potential ahead of them.

Sales Recruiting 311

Sales Recruiting Sales Hiring Scale Branding 311

Tom Tunguz

JANUARY 30, 2019

Over the weekend, the NY Times interviewed a classmate of mine from Dartmouth and fellow oarsman on the freshman crew team, Cal Newport, about his book and his idea, Deep Work. They also push for checking email once per day, which might be possible in some work environments, but definitely not for me. A long way to go.

Technical Review 227

Technical Review Social Media Interviewing Technology 227

User Pilot

APRIL 25, 2024

The choice between these depends on factors like your budget, time constraints, and whether you need exploratory data or definitive answers. Interviews. This involves collecting new data directly from your target audience using various methods, such as surveys , focus groups, and interviews. Focus groups. Product trials.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

User Pilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Do the same sideways, across departments.

Technical Review 96

Technical Review Management Underperforming Technical Team Leadership 96

User Pilot

NOVEMBER 20, 2023

To become a TPR you don’t need a degree in software engineering, but it will definitely help. However, in contrast to a regular product manager, technical product managers may spend less time directly interviewing customers and more time working out the technical feasibility and implications of customer requirements.

Management 103

Management Software Development Engineering Market Research 103

Buffer Resources

MAY 24, 2023

I tried hosting IGTV interviews with female founders but quickly realized that many viewers struggle to watch a long conversation, so I pivoted to podcasts. Nine out of ten times when I ask a listener how they found the show, they say it was from a similar keyword search, and smart naming definitely helped me gain a lot of early traction.

Business 88

Business Entrepreneurship Interviewing Social Media 88

Intercom, Inc.

JANUARY 5, 2022

You can also read the full transcript of the interview, which has been lightly edited for clarity, below. It’s how I actually landed that job working on the Space Shuttle Program – I brought a portfolio into my job interviews to help me stand out and prove my skills beyond just GPA. Security on auto-pilot. Are you tense?

Scale 211

Scale compliance Software Review Technical Review 211

User Pilot

JANUARY 9, 2024

A few research methods you can use include usability testing, user interviews, in-app surveys, focus groups, card sorting, and tree testing — we’ll dive deeper into each one below! Qualitative research includes written survey responses, feedback from focus groups, and one-on-one customer interviews.

Interviewing 89

Interviewing Scale Acquisition Data 89