Intercom, Inc.

DECEMBER 2, 2021

If you are a regular listener, you’ll know that we interview makers and doers from the worlds of product management, design, startups, and marketing. One podcast you definitely did not know we made is one called Engineer Chats , and that’s because it’s an internal podcast at Intercom. I’m Liam Geraghty.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. Definitely working on it. Yousuf Khan: Well, it’s definitely evolved over time. It’s definitely increased over time. But I’m typically seeing that definitely a pre-IPO. Harry Stebbings. Yousuf Khan. What would you advise?

Technical Advisors 181

Technical Advisors Scale Technical Review Payment Solutions 181

SaaStr

MAY 15, 2020

Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Transcript of Harry’s interview with Bridget: Harry Stebbings: Hello, and welcome back to the official SaaStr podcast with me, Harry Stebbings. ” it’s definitely possible.

Sales Hiring 208

Sales Hiring Scale Technical Review Outsourcing Services 208

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. The third rule is definitely for sure the most important.

Engineering 158

Engineering Part-Time VPE Sales Hiring Scale 158

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. Because, you’re not getting as much of that by bumping into someone in the hallway outside the interview room, going, “Hey, can you ask about this thing? There’s a very definitive reason why it’s that. Harry Stebbings. Paul Rosania.

CTO Coach 182

CTO Coach Sales Hiring Software Review CTO Hire 182

Sales Hacker

SEPTEMBER 29, 2020

Now, without further ado, let’s listen to this interview with Vishal Sunak. If you can just hold back and show a little restraint, and just make sure that you know you’re building the right thing, especially on the software side, you can definitely get out of the gate faster. Check them out. Don’t worry about it.”

Scale 107

Scale CTO Hire Scaling CTO Coach 107

ChurnZero

SEPTEMBER 30, 2021

For example, I think of AWS. A: You definitely need to understand Excel and technology and how it enables CSMs. I interviewed someone yesterday for a role for a client and she’s using a Customer Success platform. A high-touch experience may require, for example, that they designate someone to get training or certification.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. Um, no wonder you’re acquainted.

Payment Solutions 126

Payment Solutions SaaS Payments Strategy Software 126

SaaStr

MAY 3, 2019

In this session, Sandy Carter, AWS Vice President will hone your superpower – not of customer focus, or customer driven, but customer obsessed. Below, we’ve shared the full transcript of Harry’s interview with Manny Medina. If you ask Carlos, he would argue that a seller needs to be a hunter by definition. Manny Medina.

VP of Engineering 153

VP of Engineering Sales Hiring Technical Review Development Team Review 153

SaaStr

APRIL 24, 2020

Below, we’ve shared the transcript of Harry’s interview with John. Harry Stebbings: Yeah, no, no, I definitely agree with you in terms of being an extension and kind of aligned with the CEO. And so, you’ve got this tendency to evaluate scenarios in your head, and some of those scenarios are pretty awful. Harry Stebbings.

Scale 220

Scale Leadership Strategy Technology 220

Sales Hacker

MARCH 10, 2020

Tackle can give you access to the AWS, Azure, and Google Cloud platforms and your end customer can purchase your solution through those marketplaces, which can streamline the entire process and help you skip a bunch of steps. Now, without further ado, let’s listen to this interview with Nicole Wojno Smith. Outreach has your back.

Sales Hiring 73

Sales Hiring Scale Marketing AWS 73

Sales Hacker

NOVEMBER 10, 2020

Sam Jacobs: We’ve got an interview with a friend and a great entrepreneur, AJ Bruno, the CEO and co-founder of a company called QuotaPath. ” Now, without further ado, let’s listen to this interview with AJ Bruno. AJ Bruno: Yeah, I definitely did not start that way, Sam. They’re awful.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

Sales Hacker

OCTOBER 7, 2021

These types of experiences will allow you to show up strongly when it comes time for the interview because you will have examples and experiences to demonstrate your skill set. It was my seventh interview for my first leadership role. ” Avoid coaches and mentors that use definitive statements about you or your capabilities.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

AUGUST 16, 2023

Next, they would follow up with session recordings, heatmap analysis , and user interviews to identify reasons. For example, without proper data governance, there could be inconsistent data definitions across the organization leading to inaccurate analysis and reporting.

Data 83

Data Technical Review Government Data Analysis 83

Intercom, Inc.

FEBRUARY 21, 2019

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Ryan is constantly interviewing candidates , because if there’s someone out there who’s better than the current team he’s assembled, he wants them on that team.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

JULY 29, 2020

And while it’s different, it’s definitely a different thing going on in the world today. So if you’re one of those entrepreneurs who are working on your ideas and thinking, “Man is now the time to start,” it’s definitely possible. And I remember like AWS was growing really quickly.

Sales Hiring 195

Sales Hiring Outsourcing Services Scale Sales Recruiting 195

SaaStr

AUGUST 20, 2019

Well, you guys have probably all read Sameer’s bio and his resume and heard about the SendGrid Twilio journey, but I think the reason why I wanted to do this interview with him is because there’s some things that people don’t know about Sameer, which I think are interesting to note. Anna Khan: Awesome.

Scale 138

Scale Acquisition Scaling Sales Hiring 138

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” I was like, “Yeah, I was definitely thinking about emailing someone and saying, “Let’s put in on the roadmap for next year.”” The yoga studio is definitely a risk, when you say that’s a great turn.

Part-Time CTO 277

Part-Time CTO CTO Hire CTO Coach CTO 277

SaaStr

OCTOBER 25, 2019

Below, we’ve shared the full transcript of Harry’s interview with Liat Bycel or you can jump to the transcript of Jason’s interview with Loren. This was definitely a challenge for us at Twitter when we were hiring 10, 15, sometimes 20 people at a time, and then it was so important for us to stick to the process.

Sales Hiring 119

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 119