Sales Hacker

MARCH 30, 2021

Now, without further ado, let’s listen to this interview with Neil Ringers. We have relationships with the biggest CRM companies: Oracle CX, SAP CRM, Microsoft Dynamics and Salesforce (95% of our marketplace). I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SmartKarrot

AUGUST 22, 2022

VOC is often used in marketing, product development, sales, customer service, and management. Definition of VoC. Voice of the customer (VoC) is a process that helps companies understand what their customers want to improve their products or services. It is also known as the voice of the marketplace or the consumer.

Social Media 10

Social Media Scale Banking Marketplace as a Service 10

Sales Hacker

SEPTEMBER 20, 2022

That’s differentiated us in the marketplace. My next position was of service or a beverage director. he said, “Come in, have an interview.” I was in Avero for eight years, then I got an interview and got the head of sales role at Resy, the fourth person in the company. How far do you see this going?

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Below, we’ve shared the full transcript of Harry’s interview with Ryan Bonnici. How does Ryan think about the relationship between the two?

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Sales Hiring Sales Recruiting Scale Software Review 136

Neil Patel

OCTOBER 24, 2020

How to Find a Good Consultant – Getting the Interviewing Process Right. You can also select a freelancer profile from these marketplaces. You can learn a lot about their personality, work ethics, and value that you may not identify while interviewing them. The scope is big, and covering every part of the syllabus isn’t possible.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Intercom, Inc.

JUNE 17, 2021

” What we did was we looked at the marketplace and identified three things that we wanted to capture. How are they going to manage when they’re doing interviews? Obviously, it’s been delayed a little bit, but it’ll definitely be worth the wait. . “Are they using desks more than collaboration spaces?

Construction 207

Construction Technical Review Systems Review Data 207

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. That’s very difficult for startups because startups by definition are new brands, right?

Scale 178

Scale Sales Recruiting Scaling SaaS Payments 178

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Riding the hyper-growth wave. “Why do you have playbooks?

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Below, we’ve shared the transcript of Harry’s interview with Rachel. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. Agnes Bazin.

SMB 189

SMB Scale Startup Marketplace as a Service 189

SaaStr

DECEMBER 20, 2019

Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. This interview originally aired as Episode 229 on April 29, 2019. Below, we’ve shared the transcript of Harry’s interview with Manny.

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Scale Sales Hiring Construction Education 146

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. Our monthly self-service churn went from like 3% to like 9%, right? I mean, there’s definitely paths that are more well-worn. Jason : Yep.

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Sales Hiring Scale Underperforming Technical Team Sales Recruiting 213

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Now, without further ado, let’s listen to this interview with Ryan Walsh. So, when a sales professional interviews at accompany, all of that information flows one way from the candidate to the company. Show Introduction [00:10]. We’re showing about 43%.

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Marketplace as a Service CTO Hire Sales Recruiting Data 94

Sales Hacker

JUNE 23, 2020

Leah has been a pioneer for customer experience practices for the last two decades, focusing her work on putting customers at the heart of SaaS and service-based technology organizations. Now, without further ado, let’s listen to this interview with Leah Chaney. Who is Leah Chaney and what is BetterGrowth [1:30].

Scale 67

Scale Sales Hiring Technical Review Customer Success 67

Sales Hacker

APRIL 16, 2018

At GLG, Jess launched and built three new businesses, professional services, life science, and corporate markets that resulted in over $100 million in incremental revenue. It’s a marketplace for attorneys for large enterprise. It’s sometimes referred to as in the alternative legal services space. Jess Hunt: 2004.

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VP of Engineering Revenue Scale Sales Recruiting 67

SaaStr

MAY 15, 2020

Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Transcript of Harry’s interview with Bridget: Harry Stebbings: Hello, and welcome back to the official SaaStr podcast with me, Harry Stebbings. Harry Stebbings. Bridget Gleason. Michelle Zatlyn.

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Sales Hiring Scale Technical Review Outsourcing Services 208

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. ” Nicolas : VP of Marketing, definitely. We definitely under invested last year. Nicolas : Yeah, definitely.

Sales Hiring 263

Sales Hiring Sales Recruiting Scale Payment Methods 263

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. A set of subroutine definitions, protocols, and tools for building application software. The largest 3rd party ecommerce platform. Authorization. Cross-sell.

Payment Methods 62

Payment Methods Merchant Services Payment Services Outsourcing Services 62

Neil Patel

APRIL 5, 2023

Spying on your competitors can strengthen your position in the marketplace, but not without having three crucial factors in play: First, what are you looking for? Google Alerts Google Alerts is a free service offered by Google to keep you up-to-date on the latest news, conversations, and web content.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. What kind of company (or product/service) would work best alongside my business?” “What sort of organization can benefit from my company’s strengths?” that suits your needs, your next move is to create a definitive game plan. It can get a little lonely out there.

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. So let’s dig into it. ARR business (40% revenue CAGR since IPO) with a $21.5B

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

AUGUST 15, 2020

I mean, we can talk a lot about this, but that’s a little bit about where we’re headed on that, but it’s definitely a change in selling process, and then it’s definitely a change in the journey. We’ve got everything from self-service all the way up to the enterprise. It’s about adoption.

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Payment Methods Merchant Services Scale Payments 233

Sales Hacker

MARCH 2, 2020

You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. It’s also changed the way consumers operate in the marketplace. And, you never have to lie! Jeff Haden.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

MAY 3, 2019

Before that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic. CEOs everywhere are seeking to innovate, but 81% say their teams are not equipped to meet the challenges needed to compete in today’s marketplace.

VP of Engineering 153

VP of Engineering Sales Hiring Technical Review Development Team Review 153

SaaStr

JULY 30, 2019

Weiping leads the engineering team as the top software architect for Salesforce Service Einstein, the company’s customer service AI platform. And, so you have to figure out what is your strategy there, and Udemy is a e-Learning marketplace. Weiping Peng: Definitely. Want to see more content like this? Weiping Peng: Okay.

Engineering 138

Engineering Part-Time VPE Technical Review Fractional VPE 138

Unbounce

JUNE 23, 2023

and how the key to making your brand stand out in a crowded, AI-dominated marketplace just might be summed up in three simple words: be more human. So there’s a definite reality that this is going to become important for SEO content specialists to take into account. Your content will become source material.

AI Search 95

AI Search AI ChatGPT Marketing 95

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Asia Gladden.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

FEBRUARY 7, 2020

Below, we’ve shared the transcript of Harry’s interview with Karen. ” And you definitely did that in terms of your time with 50% of the team at Box being below the age of 21. Or how the customer service team is going to deal with companies that aren’t renewing as planned? Harry Stebbings. Karen Page. Alex Ferrara.

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Scale Underperforming Technical Team Investment Sales Hiring 182

Sales Hacker

JANUARY 24, 2018

Start by interviewing your current clients. For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? The Definitive Guide to Finding Guest Blogging Opportunities. For professional services, there’s a sweet spot.

Sales Recruiting 84

Sales Recruiting Sales Underperforming Technical Team Social Media 84

SaaStr

APRIL 3, 2019

The biggest companies on earth spend billions of dollars on this service no one’s ever heard of called freight forwarding and they all hate their vendors. So we never should have even been a, we’re in multi sided marketplace. And the reality is we’re in a service business. So we have this enormous market.

Scale 100

Scale Sales Hiring Systems Review Marketplace as a Service 100

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

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Marketplace as a Service Scale Payment Solutions Payment Services 189

Intercom, Inc.

FEBRUARY 21, 2019

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Ryan is constantly interviewing candidates , because if there’s someone out there who’s better than the current team he’s assembled, he wants them on that team. Ryan: Sure.

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Education Sales Hiring Software Review Sales Recruiting 123