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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. That’s definitely how we move fast.

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2020 SaaS C-Suite Evolving to Support Product and Customer Lifecycle Management

OPEXEngine

Underlying all the functional processes are myriad systems supporting and handing off each business activity to the next step, from quote to cash, from customer interview to product development to customer engagement analytics in the product. Chief Product Officer.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. You can also read the full transcript of the interview, which has been lightly edited for clarity, below. “If you’re not leveraging automation, typically, companies spend hundreds of hours a year on compliance” Adam: Yeah, definitely.

Scale 211
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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Below, we’ve shared the transcript of Harry’s interview with Sam. We were hired into the same role, same start date, competed head to head. Harry Stebbings. Sam Taylor.

Scale 180
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Founder Interview: Amanda Szabo, founder and CEO, ResortPass

Mucker Capital

Through Mucker, I met my CTO and co-founder, Taylor Bayouth. We definitely got comments like, ‘Oh I told my wife about it, she thought it was so cool.’ We’ve been hiring and really growing the team, and we’ll continue to do so. They saw the value and they were super interested. That’s what I needed. It’s a female-driven market.

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Meet Leela Srinivasan, CMO at SurveyMonkey

OpenView Labs

I have no idea, but I do know it’d definitely be a musical. I just haven’t ever got the time to do it. We did a song to launch our new mission, vision and values at SurveyMonkey, and I also rewrote “Shallow” for our CFO who left last year, then performed it with our President, CTO and General Counsel.

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How 13 SaaS Companies Use Community Marketing to Grow

Natalia Luneva

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . We don’t necessarily think it affects our sales, but it definitely impacts overall customer satisfaction. . How long has your community been running? .