The Angel VC

AUGUST 26, 2015

This development, which I think is nothing short of amazing, has (almost) suddenly increased the number of target users for B2B software companies by tens of millions in the industrialized countries alone. Today there are more than two billion smartphone users worldwide.

SaaS 173

SaaS Machine Learning Artificial Intelligence Construction 173

User Pilot

APRIL 11, 2023

The entire SaaS business model is built around retaining customers for the long term. As a result, SaaS businesses typically enjoy high retention rates. And finally, you need to develop customer retention strategies to raise your rates. The automotive and insurance industries are a close second, with 83% CRR.

Retention 98

Retention Automotive SaaS Customer Lifetime Value 98

Chaotic Flow

MARCH 25, 2014

My first reaction was something like: “Well our current booking rate is pretty strong and we’re a SaaS business, so even with no immediate improvement to bookings we’ll continue to pile up revenue quarter after quarter, right?” Customers are the fundamental unit of measure in the SaaS business model , not transactions.

Metrics 156

Metrics Business SaaS Scale 156

Baremetrics

AUGUST 19, 2021

While there are so many ways of getting feedback from your customers, your focus needs to be on getting constructive criticism so you can really deliver a product that serves your customer’s needs. They also feel attached and a part of the product development. Getting your customers involved helps you develop your platform for them.

Scale 98

Scale Churn User Experience Social Media 98

Chaotic Flow

MAY 13, 2014

The stages of development can be classified into a natural progression of increasing SaaS business understanding from financial stability to operational measurability to revenue predictability outlined at the very beginning of this series. SaaS Metrics Maturity Model Stage 1: SaaS Financial Metrics Mastery.

Metrics 135

Metrics SaaS Compensation Benchmarks 135

OPEXEngine

AUGUST 31, 2021

Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Practical Advice on SaaS marketing

OCTOBER 8, 2013

I assume "The Bulkhead Man" could probably handle a lot of other construction projects around the house: build a deck, hang new cabinets, replace siding, whatever. Or it can claim that its solution is developed for a particular kind of customer, as in "this product is built for companies with teams of 5-40 customer support reps."

Marketing 100

Marketing SaaS Underperforming Technical Team Acquisition 100

Chargify

AUGUST 9, 2017

In today’s post we’ll cover: Why the subscription business model is the perfect fit for B2B IoT companies, and how new and old companies are quickly adapting. Why IoT + Subscription Business Models = Success. Moving to a recurring revenue model helps B2B IoT companies create sustainable businesses.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

ProfitWell

JANUARY 22, 2020

They’ll still run the company under P&G , but with added room for growth and great resources to develop new, premium products. The beauty of subscription is that for the first time in our history we have a business model where relationships are built directly into the revenue model.

Airlines 45

Airlines Subscription Payment Features Construction 45

Sales Hacker

MAY 24, 2021

We can’t do this without a shared effort from Sales and Marketing running customer development and jobs-to-be-done interviews. Depending on the funnel stage, develop either marketing content or sales enablements to fill the gap. Developing expertise takes time and energy and unfortunately, there are few shortcuts.

Marketing 73

Marketing Sales Underperforming Technical Team Social Media 73

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How have you altered and developed as a CEO do you think?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

NOVEMBER 2, 2019

First, what is continuous customer development? Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Does one have to move to enterprise?

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. But Twitter is pretty much free and people are really honest with their opinions, especially their constructive criticism.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Andreessen Horowitz

DECEMBER 13, 2023

Brief History Of Game Engines Humans have always desired to construct and explore worlds of our own imagination. A game engine is the canvas by which these real-time 3D interactive worlds are constructed and rendered. Before the 2010s, most studios developed their own internal engines to build their games.

Engineering 145

Engineering Technical Review Payments AI 145

SmartKarrot

OCTOBER 7, 2020

Business models are rapidly expanding, and these changes are reflecting on bigger priorities. Their bigger breadth makes it easier to be a rational fit for myriad lines of work requirements and businesses. Textura : SaaS used in the construction management business. Guidewire : SaaS used in the Insurance business.

Outsourcing Services 10

Outsourcing Services SaaS Scale Software Review 10

SmartKarrot

SEPTEMBER 24, 2020

But now it has gone way beyond up to an extent of affecting the business sustainability. The major shift of business model in the software industry was brought upon by the subscription based economy. Any product development team needs a robust feedback mechanism from their users.

Customer Success 10

Customer Success Investment Scale Software Review 10

Buffer Resources

OCTOBER 2, 2023

She spent the next six months constructing course content, without the slightest clue about what she was doing, assuming that customers would sign up eagerly. If I need to deny myself investments, I see it as proof that my business model is off. How do you decide how much to pay yourself versus invest back in the business?

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. Isolation vs. Authentication & Authorization Isolation is a fundamental choice in a SaaS architecture because security and reliability are not a single construct. Let’s take a closer look.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Andreessen Horowitz

MARCH 5, 2024

But what I will say about it is, you know, the Air Force has done an amazing job of constructing an opportunity to really look at how can they use acquisition strategy, how they’re buying these things to curate the industrial base in a different way, right? We can talk about designing and developing and offering new products.

Technology 79

Technology Scale Innovation Government 79

SaaStr

JUNE 10, 2021

And that is what your business is about, you will be able to construct packaging that is much more fulfilling for the customer, much more convenient to consume, and much more powerful in delivering the value that you’re trying to deliver, delivering the results. If you are One Medical, what is the business model?

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

SaaStr

APRIL 24, 2020

So, we saw them and worked with them to develop that enterprise route to market. John Mellor: But then probably the biggest transition was watching Adobe transition into the subscription business model with its Creative Cloud product as it’s known today. Harry Stebbings: I love that constructive tension.

Scale 215

Scale Leadership Strategy Technology 215

Intercom, Inc.

MAY 28, 2020

The message is clear: While our confinement at home may be temporary, the current health crisis has acted as a time machine that has forced companies to complete their transition into organizations that can do business anywhere and any time. The more value we could bring, the more interesting and sticky our business model could become.

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

All that Saas

SEPTEMBER 5, 2021

Showell also states that they can help create smart tools for the user’s business requirements. This is important since HTML5 content needs custom development. When running a business, we all know how important branding is and how it is used to present the image of the business. Basic Branding. Add-ons and Integrations.

Software Review 52

Software Review Systems Review Pricing Sales Enablement 52

Unbounce

JULY 12, 2023

We know that businesses have historically gone to agencies for the type of digital design and analytics and some of the things that marketers would generally use. But these two products are, um, developing really fast, I think. Like, I just kind of wanna understand your business model, your ethos, your workflow around ai. [00:26:38]

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

SaaStr

MARCH 12, 2019

So certainly at New Relic we started to see enterprise customers come to us and usually it was individual developers or small teams within large corporations. I’d love to hear having kind of seen multiple different business lines that grow and develop. Both are incredibly important. Erica Schultz: Yes.

Scale 172

Scale Enterprise Scaling Sales Hiring 172

Totango

SEPTEMBER 1, 2020

The customer business model/objectives changed. A product champion leaves the customer’s business. Luckily, customers that receive satisfactory responses to escalations are highly likely to develop loyalty to their provider. Churn is a fact of business life, and you will never avoid it.

Churn 104

Churn Leadership Construction Customer Success 104

OpenView Labs

JULY 2, 2020

SaaS pricing is one of the most important (but difficult) decisions a new business makes. Critical questions throughout the article will guide the reader in developing an effective pricing strategy. SaaS Pricing Models–Pricing Strategy Examples and Best Practices. Pricing Hacks and Experiments. nlanma Tarihi of Forseti.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

ProfitWell

AUGUST 27, 2019

Let’s move on to Company B, another CRM software provider who develops a SaaS product. The problem with SaaS is that the subscription business model falls between the gaps of GAAP. There aren’t any specific revenue recognition standards for SaaS businesses. That difference becomes more apparent in our next example.

Payments 40

Payments Revenue SaaS Payments Payment Services 40

Neil Patel

MARCH 21, 2023

Take care of your mind and body in constructive, healing ways. You just need to have a solid business model to lead you to success. Anyone can be an entrepreneur: Not everyone wants to be an entrepreneur, nor do they have what it takes to start and run their own business. FAQs What do entrepreneurs do?

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

Incredo

NOVEMBER 1, 2019

In order for this model to work, both your product and your customer acquisition strategy need to be absolutely frictionless. The product itself should be developed with single user persona or small teams in mind, while every touch point between the potential customer and the actual purchase should be lean and optimized for self-service.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JUNE 16, 2020

Adnan Chaudhry: And at first, I just want to acknowledge that we’re going to talk about the business models of some of our broader customers, some of the things Salesforce is going through. It’s a business crisis. And so in this process really around customer success, developing the financial plan for our customers.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

User Pilot

JUNE 19, 2023

Measuring user engagement is extremely important for any SaaS that desires to grow because it improves customer retention, brings more data, makes product development easier, and feeds product growth. Makes product development easier. Since this business model requires customers to advance through their journey in order to grow.

Engagement 98

Engagement Strategy AI Search AI 98

User Pilot

NOVEMBER 23, 2023

Automation frees up PMs’ time so that they can focus on activities that make the biggest difference, like product strategy development. AI business models Currently, companies tend to integrate AI into their products in 2 main ways. When integrated well, AI can enhance the product experience for customers.

AI 105

AI Management Data Analysis Technical Review 105

Unbounce

SEPTEMBER 25, 2020

There’s nothing like an exclusive sneak peek at upcoming listings or early access to pre-construction floor plans to get potential clients excited. Since their business model is a bit different than your typical real estate business, this landing page is chock-full of info that explains exactly what they do. No problem.

Payment Methods 111

Payment Methods Payments Technical Review Construction 111

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. So we have a dual business model, on one side, the SaaS, and then on the other side of the financial income. And then also, it’s not only the seven pounds.

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

SaaStr

MAY 21, 2019

If you think back about the developer work, the pager duties and data dogs and snowflakes that are just building this awesome value under the covers and maybe, if you’re more SAS centric, you don’t think of them, top of the mind, in the same way, but just fantastic businesses being built.

Cloud 167

Cloud Scale Finance Retention 167