CloudGeometry

MARCH 3, 2022

When thinking about billing events, the challenge is to construct a set of value events that provides your customers a choice of price points. Not all SaaS platforms have the freedom to start fresh with cloud-native constructs like containers, serverless, and microservices.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

The Angel VC

AUGUST 26, 2015

People in industries like construction, landscaping, hospitality and many other areas of “non-desk work”, who previously weren’t using any software, are now getting mobile apps that help them become more efficient. 6) New technologies will catalyze adoption SaaS has always been more than just a better deployment option.

SaaS 173

SaaS Machine Learning Artificial Intelligence Construction 173

OPEXEngine

FEBRUARY 18, 2020

Background: Before the emergence of the SaaS business model, most software firms would make major product releases every few years. Under this construct, accountants decided the costs being incurred to develop the products would be better “matched” to the revenue once the product was released for sale.

Software Development 78

Software Development Development Software SaaS 78

Intercom, Inc.

MARCH 25, 2019

When you’re trying to validate an idea, work out product-market fit or find the right business model, you’re going to make a bunch of mistakes. If you make cancelling an easy and effortless experience for customers, you’ll find that they’ll often be happy to give you with clear and constructive feedback. Dealing with reality.

Churn 183

Churn Wireless Growth Hacking Construction 183

Chaotic Flow

MARCH 25, 2014

My first reaction was something like: “Well our current booking rate is pretty strong and we’re a SaaS business, so even with no immediate improvement to bookings we’ll continue to pile up revenue quarter after quarter, right?” Customers are the fundamental unit of measure in the SaaS business model , not transactions.

Metrics 156

Metrics Business SaaS Scale 156

CustomerSuccessBox

MARCH 15, 2022

Use this analogy to explain your SaaS business model. Constructing a hosted page. But they may require some persuasion to finish the purchase. So, read further on how to boost your free trial to paid conversion rate. For SaaS organizations, the purpose of a free trial is to obtain a customer.

Customer Success 52

Customer Success Payment Solutions Scale Payment Features 52

User Pilot

APRIL 11, 2023

The entire SaaS business model is built around retaining customers for the long term. As a result, SaaS businesses typically enjoy high retention rates. The automotive and insurance industries are a close second, with 83% CRR. What is a good retention rate for SaaS companies?

Retention 98

Retention Automotive SaaS Customer Lifetime Value 98

Chaotic Flow

MAY 13, 2014

SaaS Metrics Maturity Model Stage 1: SaaS Financial Metrics Mastery. The SaaS customer success metrics discovered in Stage 2 become standard KPIs that are used to construct predictive analytics. These predictive models help The Metrics-driven SaaS Business get out in front of churn and acquisition in a systematic way.

Metrics 135

Metrics SaaS Compensation Benchmarks 135

The Angel VC

JUNE 13, 2014

Related to that, Uber has constructed its business model in such a way that the drivers aren't allowed to take tips, so you don't have to think about how much tip to give. That leads to another almost magical experience – you arrive at your destination and off you go.

Payment Solutions 104

Payment Solutions Marketplace as a Service Payment Services Payment Methods 104

Chargify

AUGUST 9, 2017

In today’s post we’ll cover: Why the subscription business model is the perfect fit for B2B IoT companies, and how new and old companies are quickly adapting. Why IoT + Subscription Business Models = Success. Moving to a recurring revenue model helps B2B IoT companies create sustainable businesses.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Baremetrics

AUGUST 19, 2021

While there are so many ways of getting feedback from your customers, your focus needs to be on getting constructive criticism so you can really deliver a product that serves your customer’s needs. Providing an opportunity for customers to tell you their needs helps both solve day-to-day problems and improve the business model.

Scale 98

Scale Churn User Experience Subscription 98

ProfitWell

NOVEMBER 13, 2019

For instance, from measuring your ARPU, you may find that one of the industries your company serves (let’s say the construction industry) contributes far more per month than another (let’s say the legal sector). There is no clear standard for ARPU; it varies depending on your company’s product and pricing model. Measure for growth.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

Practical Advice on SaaS marketing

OCTOBER 8, 2013

I assume "The Bulkhead Man" could probably handle a lot of other construction projects around the house: build a deck, hang new cabinets, replace siding, whatever. Focus is essential to the SaaS business model The key to survival in the SaaS world is getting your money's worth from what you spend on customer acquisition.

Marketing 100

Marketing SaaS Underperforming Technical Team Acquisition 100

Valuize Consulting

MARCH 31, 2020

These leaders are armed with customer success strategies that empower them to blast through the walls in their businesses. Companies unintentionally constructed these sky-high, solid walls in the era of ‘acquire the customer at all costs’, ‘sell, implement, walk away’ and ‘feature-function bake-offs’. Sound familiar?

Customer Success 40

Customer Success Sales Hiring Business Model Construction 40

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. This is an example of tech debt in the context of a financial model.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. This is an example of tech debt in the context of a financial model.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

ProfitWell

JANUARY 22, 2020

The beauty of subscription is that for the first time in our history we have a business model where relationships are built directly into the revenue model. If you’re in tech, try to find something in the film industry, or something in the construction business. Because there needs to be room for expansion revenue.

Airlines 45

Airlines Subscription Payment Features Construction 45

ChurnZero

MARCH 29, 2019

Some tips for survey construction: Make surveys clear and concise. – Why revenue ownership is not something to be feared but a result of a well thought out business model that generates successful customers. If you create an effective survey, the information that you collect will be well worth the investment.

B2B 73

B2B Customer Lifetime Value Construction Customer Success 73

OPEXEngine

MAY 19, 2020

The best drivers apply the brakes just ahead of the curve (they take out excess costs), turn hard toward the apex of the curve (identify the short list of projects that will form the next business model), and accelerate hard out of the curve (spend and hire before markets have rebounded).

Scale 59

Scale Strategy Technical Review Acquisition 59

SaaStr

JANUARY 10, 2020

And in the course of doing that, I think I really discovered and fell in love with SaaS as a business model and it really doubled down on my interest in data analytics. With the business model of SaaS itself, it’s really fundamentally different than the business model of a traditional software licensed maintenance model.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Sales Hacker

MAY 24, 2021

There are so many business models, in so many businesses, across so many industries in the world. They mustn’t be shy in providing constructive feedback and pointing out what’s unclear in an article. I wrote a piece about how to create the perfect salesperson’s LinkedIn profile.

Marketing 71

Marketing Sales Underperforming Technical Team Social Media 71

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. But Twitter is pretty much free and people are really honest with their opinions, especially their constructive criticism.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

Sales Hacker

SEPTEMBER 11, 2018

The difference between good and great SaaS businesses. Driving constructive tension between sales and marketing. We’re a firm that really focuses on team first, and the people, because we believe that people are the ones that build businesses, and people are the ones that shape markets, rather than the other way around.

Scale 42

Scale SaaS Investment Construction 42

SaaStr

AUGUST 5, 2019

The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to reap the benefits of the SaaS model, truly understanding how it works sustaining success over time is not as easy as some make it look.

Sales Recruiting 165

Sales Recruiting Construction Scale SaaS 165

SaaStr

MARCH 30, 2022

Or, it might originate as an intrinsic reason, such as when Atlassian decided to move their business model to become a SaaS platform. Bharadwaj recommends investing more on the “building” side of the business that focuses on creating the best possible product for the customer, with sales focusing most of their efforts on expansion.

Scale 235

Scale Sales Hiring Marketplace as a Service Construction 235

Andreessen Horowitz

DECEMBER 13, 2023

Brief History Of Game Engines Humans have always desired to construct and explore worlds of our own imagination. A game engine is the canvas by which these real-time 3D interactive worlds are constructed and rendered. Any world our imagination takes us to can be depicted on screens.

Engineering 145

Engineering Payments Technical Review AI 145

SmartKarrot

OCTOBER 7, 2020

Business models are rapidly expanding, and these changes are reflecting on bigger priorities. Their bigger breadth makes it easier to be a rational fit for myriad lines of work requirements and businesses. Textura : SaaS used in the construction management business. Guidewire : SaaS used in the Insurance business.

Outsourcing Services 10

Outsourcing Services SaaS Scale Software Review 10

Mucker Capital

OCTOBER 27, 2023

It’s not merely about finding a product opportunity; it’s about identifying a compelling need that customers are willing to pay for and enabling the construction of a sustainable, profitable business model.

Payments 59

Payments Pricing SaaS Payments Startup 59

SmartKarrot

SEPTEMBER 24, 2020

But now it has gone way beyond up to an extent of affecting the business sustainability. The major shift of business model in the software industry was brought upon by the subscription based economy. A) Customer is not usually so deeply invested in giving you constructive feedback.

Customer Success 10

Customer Success Investment Scale Software Review 10

SmartKarrot

JULY 28, 2020

In a subscription based business model, customers play an important role in achieving your business success. Your business is not siloed anymore and you need to integrate the opinions of all the stakeholders that participate in running your business. Improving customer experience.

Outsourcing Services 10

Outsourcing Services Social Media Interviewing Scale 10

SaaStr

APRIL 24, 2020

John Mellor: But then probably the biggest transition was watching Adobe transition into the subscription business model with its Creative Cloud product as it’s known today. ” Clearly, Wall Street and the Adobe team knew the benefit of a subscription business model and the transition into SaaS.

Scale 212

Scale Leadership Strategy Technology 212

Andreessen Horowitz

MARCH 5, 2024

But what I will say about it is, you know, the Air Force has done an amazing job of constructing an opportunity to really look at how can they use acquisition strategy, how they’re buying these things to curate the industrial base in a different way, right? They’re looking at how do we have multiple participants in this?

Technology 74

Technology Scale Innovation Government 74

Buffer Resources

OCTOBER 2, 2023

She spent the next six months constructing course content, without the slightest clue about what she was doing, assuming that customers would sign up eagerly. If I need to deny myself investments, I see it as proof that my business model is off. How do you decide how much to pay yourself versus invest back in the business?

Payment Methods 116

Payment Methods Sales Hiring Payments Business 116

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. Isolation vs. Authentication & Authorization Isolation is a fundamental choice in a SaaS architecture because security and reliability are not a single construct. Every storage technology may support its own isolation model.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Intercom, Inc.

MAY 28, 2020

“The more value we could bring, the more interesting and sticky our business model could become” Catherine: That’s really amazing. Jonathan, you mentioned Aircall’s original vision and mission back in 2014 when you got started was to reinvent the business phone.

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

SaaStr

JUNE 10, 2021

And that is what your business is about, you will be able to construct packaging that is much more fulfilling for the customer, much more convenient to consume, and much more powerful in delivering the value that you’re trying to deliver, delivering the results. If you are One Medical, what is the business model?

Outsourcing Services 139

Outsourcing Services Marketplace as a Service Outsourced Development Scale 139