SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 231

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 231

SaaStr

JULY 27, 2022

If a SaaS business hopes to win over the SMB market successfully, it will need a precise GTM approach. So how did PayFit achieve such explosive growth? Sales teams play a critical role in growing a business. But your sales needs when selling to small and medium-sized businesses differ from an enterprise-level market.

SMB 181

SMB Sales Hiring Scale B2C 181

SaaStr

AUGUST 13, 2022

The Cadence: How to Turn Your SaaS Startup into an Army with Craft Ventures General Partner David Sacks. #23. The SaaS Org Chart by Series with David Sacks, Co-founder and General Partner at Craft Ventures. #22. Growing & Scaling SaaS Businesses from $1M to $500M in ARR with Intercom CEO Karen Peacock. #20.

Scale 195

Scale AI Scaling Innovation 195

SaaStr

SEPTEMBER 16, 2022

After finding success in their home country, many SaaS founders begin to think globally, considering expansion into the international markets. However, global growth is challenging, and it takes the right strategy, preparation, and business model to achieve it. What is the upside to your international growth?

Scale 196

Scale Scaling Sales Hiring Marketing 196

SaaStr

SEPTEMBER 23, 2022

You’ve heard of a Unicorn SaaS company, but it’s time to introduce you to the Centaur. In this informative SaaStr Annual session, Bessemer Partners Sameer Dholakia, Mary D’Onofrio, and Elliott Robinson present the State of Cloud report, a look at the latest in SaaS trends, predictions, and cloud economics. Cloud Goes to Market.

Cloud 227

Cloud Trends Benchmarks Business Model 227

SaaStr

JANUARY 24, 2023

As SaaS founders are looking to scale and raise funding, it can be confusing and stressful to navigate in the uncertain market of the past few years. Shulgan has been in the business for years, including his current role at OMERS. In the SaaS space, revenue growth was the king of metrics for many years, but that has changed.

Scale 213

Scale Scaling Software Review Operational efficiency. 213

Payrix

APRIL 24, 2024

Andy suggests that there is an immediate and discernible value-add for software companies to embed payments as a means for retention of SaaS revenue. Andy emphasizes that payments serve as the lifeline for any business. For a business to operate efficiently and successfully today, they must be able to process digital payments.

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

SaaStr

APRIL 30, 2021

We all have figured out now that top-tier NRR is the key to the winners in SaaS. So we all know this matters, and that world-class here is a critical lever in SaaS. Simple maths: 125% NRR: A $10m business grows to $25m in 5 years and $75m in 10 years with no new customers. That’s not crazy growth.

SMB 244

SMB Benchmarks Enterprise B2B 244

SaaStr

OCTOBER 28, 2022

Conversations about the state of the SaaS market in 2022 are everywhere, and it can seem overwhelming for entrepreneurs and business leaders to make sense of everything. A New SaaS Playbook. This focus on margins and efficiency forces SaaS companies to adjust the tried-and-true playbook.

Sales Recruiting 195

Sales Recruiting Sales Hiring Leadership Interviewing 195

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). In a product-led growth strategy, the product serves as the focal point of your company’s marketing and strategies.

Scale 251

Scale Sales Hiring Sales Marketing 251

SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

Generative AI 225

Generative AI AI Technical Review Software Review 225

SaaStr

NOVEMBER 14, 2020

. “A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School, ex-CRO Hubspot.” 8: “Veeva: The Biggest Vertical SaaS Success Story of All Time” If you sell to the enterprise and haven’t seen this session — just watch it. #9: ” A SaaStr classic. #4:

Sales Hiring 243

Sales Hiring Scale Engineering Enterprise 243

SaaStr

MARCH 27, 2023

Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. The top SaaS companies are growing really fast, roughly at twice the rate of their peers. As a refresher, the rule of 40 is a measure of sustainable growth for SaaS companies.

SaaS Payments 197

SaaS Payments Technical Review Software Review Venture Capital 197

SaaStr

MAY 9, 2020

Since Shelter-at-Home, we’ve seen a micro-explosion in growth on our YouTube Channel. That must mean it’s a good time to get caught up on the Best of SaaS. 1: Where SaaS Stands Today: Benchmarks and Lessons from 17,479 SaaS Companies. #2: So what are The Top 10 SaaStr Videos of the Week?

Benchmarks 200

Benchmarks Trends SaaS Revenue 200

SaaStr

JUNE 21, 2020

. #2: “The Cadence: How To Turn Your SaaS Startup into an Army” with David Sacks, Craft Ventures and ex-CEO Yammer and ex-COO of PayPal. 3: “12 Key Levers of SaaS Success with David Skok of Matrix Partners” A SaaStr Classic! #4: One of the top sessions from New New in Venture. #3:

Scale 243

Scale PayPal Cloud Startup 243

SaaStr

NOVEMBER 24, 2020

Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. Freshworks.

Scale 234

Scale Scaling Outsourced Development compliance 234

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. It’s not only rare(r) to see such explosive growth by a SaaS company, but to also watch Jonathan’s exciting career growth at the more senior levels within a hyper-growth company.

Payment Methods 186

Payment Methods Acquisition Scale Payments 186

SaaStr

MARCH 7, 2023

Many companies got sucked into the 2021 vortex of a low-interest rate environment and high multiples when they should have focused on growth and efficiency. General Partner of ICONIQ Growth, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds, joined us for Workshop Wednesday , held live every Wednesday at 10 a.m.

Outsourcing Services 164

Outsourcing Services Scaling Venture Capital Forecasting 164

SaaStr

NOVEMBER 1, 2020

2 “A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School” Another SaaStr classic from the ex-CRO of Hubspot. #3. 4 “The 12 Key Levers of SaaS Success with David Skok of Matrix Partners” Another SaaStr classic, this one with SaaStr favorite David Skok. #5

Sales Hiring 141

Sales Hiring Entertainment Engineering SaaS 141

SaaStr

NOVEMBER 22, 2021

At the heart of product-led growth is the user. And in this podcast, Olivia Nottebohm, CRO of Notion ($10B valuation), will delve into the more complex aspects of product-led growth, and why they’re essential for building a successful business that will thrive for years to come. So growth is a really important topic.

B2C 276

B2C Scale Consulting Software Review 276

User Pilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? TL;DR Product-led growth (PLG) uses product usage as the main driver of customer acquisition and account expansion. PLG is cost-efficient and promotes retention and long-term growth. What is product-led growth? Product-led growth. Let’s dive right in!

Scale 104

Scale Sales Software Review Retention 104

Chaotic Flow

OCTOBER 29, 2013

Driving sustainable growth is a challenge for every SaaS business from startups to public companies. In the beginning, the SaaS recurring revenue model seems like a dream compared to the revenue fits and starts of licensed enterprise software. Click the image or link to download the complete SaaS Growth Strategy eBook.

Strategy 165

Strategy Customer Lifetime Value SaaS Acquisition 165

ProfitWell

MAY 21, 2019

Customer acquisition is one of the most popular growth levers for SaaS businesses because it is the most literal way to grow your customer base. Acquisition for a SaaS company means signing up new, paying customers. A strong acquisition strategy means alignment across these four components of your business.

Acquisition 70

Acquisition Retention Churn Pricing 70

ChurnZero

JANUARY 6, 2022

Customer Success represents a large source of revenue-generation for SaaS businesses. Cost centers do not directly generate revenue for the business. Profit centers directly generate revenue for the business with the goal of increasing net income. When people think of top-line growth, they often think of Sales.

Forecasting 98

Forecasting Customer Success Metrics Sales Funnel 98

Chart Mogul

NOVEMBER 26, 2020

In this article, Travis shares his tested method towards predicting revenue growth. The spreadsheet used to make the charts included in this blog post can be found here. I’ve built a lot of revenue and growth models in my life. So what is the best way to model MRR growth for SaaS businesses? Simplicity.

Forecasting 116

Forecasting Advertising Sales Hiring Churn 116

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? A SaaS conversion rate normally ranges between 1% and 10%. Should you go with a freemium business model? Most SaaS companies fall into the 2-5% range , and only a select few manage to get significantly higher rates.

SaaS 98

SaaS Onboarding Benchmarks B2B 98

User Pilot

FEBRUARY 15, 2023

Secondly, they’re one of your most effective levers to reduce time to value. Different SaaS organizations have different methods of building product tours and driving toward customer success. Without that, your revenue will eventually dry up – and you’ll be out of business. Leverage the power of video.

Onboarding 96

Onboarding Education Engagement Social Media 96

OPEXEngine

NOVEMBER 2, 2021

Software-as-a-service (SaaS) businesses are on track to generate some $105 billion in revenue this year, an accomplishment for a business model that, while it’s been around since the 1960s, didn’t evolve into its current form until a decade ago. Today, SaaS is in a very different place. That’s quite a powerful lever.”.

DevOps as a Service 52

DevOps as a Service SaaS Outsourced Development Subscription 52

Casey Accidental

NOVEMBER 13, 2019

Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. I’ve helped their business, but they’re asking for help driving more customers. Now, this story itself explains why many businesses fail to make the conversion to marketplace.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

OpenView Labs

FEBRUARY 5, 2021

For the longest time, B2B SaaS companies have failed to put much thought into their mobile experience because: People don’t work on mobile. But as both time spent on mobile and mobile traffic share continue to increase globally, business users are becoming more accustomed to discovering products on mobile. So, build a mobile version?

Mobile 52

Mobile B2B Scale SaaS 52

CustomerSuccessBox

JULY 8, 2020

We had Jay Nathan , Founding & Managing Partner, Customer Imperative and Andrew Marks , Founder, President and COO, SuccessHacker speak to Puneet Kataria , Founder & CEO, CustomerSuccessBox about the role of customer success in driving SaaS businesses during a lockdown. Are you retaining logos, MRR, users, champions or admins?

Retention 52

Retention SaaS Payments Payment Services Payments 52

ProfitWell

JANUARY 6, 2020

We are back and feeling better than ever , kicking off what we’re hearing is "the year of subscription growth and iteration." Plus, how to price for SaaS success in the new year. 2020: the year of subscription growth and iteration. And Gold’s article highlights four predictions for this booming business model.

Payments 40

Payments Merchant Services SaaS Payments Payment Methods 40

SaaStr

NOVEMBER 16, 2020

In Today’s Episode We Discuss: * How did Andy make his way into the world of SaaS? Why does Andy think the seat-based pricing model in SaaS will die? And that became a pretty important skill set as people were trying to scale SaaS businesses all over Silicon Valley. What are the downsides of it?

Sales Hiring 190

Sales Hiring Scale Leadership Sales Enablement 190

SmartKarrot

JANUARY 18, 2021

Many entrepreneurs have joined the bandwagon of SaaS industry, but they are yet to realize that SaaS growth model is quite different from traditional ones. A deep understanding of SaaS growth levers can take your business to the next level. SaaS is a growing industry. Two growth levers in SaaS.

Customer Lifetime Value 10

Customer Lifetime Value Scale SaaS Acquisition 10

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Why do developers love SaaS products?

SaaS Payments 228

SaaS Payments Metrics Payment Methods Scale 228

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

ProfitWell

MARCH 24, 2020

A subscription company is a business that sells their products on a scheduled time basis. The products that subscription businesses sell are usually consumables or licensed products that can only be used for a finite amount of time. So why the subscription business model? The 4 types of subscription businesses.

Subscription 72

Subscription Payment Features Payment Methods Payments 72