SaaStr

FEBRUARY 2, 2022

A great VP of Product can help a lot. The best CPOs and VPs of Product are often just as aware of decay as you are as founders. If you feel like your product is getting less competitive, it is. The post Blog: As CEO, Once You Have Something — Your Job Really is to Maintain Momentum appeared first on SaaStr.

Scale 217

Scale Sales Hiring B2C AI 217

Neil Patel

MARCH 29, 2021

We’ve discussed how you can build authority in your industry through blogging. Today, we are going to look at exactly how you can get guest blogging opportunities and make the most out of them. Determine Your Guest Blogging Goals. Before we begin, your first task is to decide what your goal for guest blogging is.

Social Media 145

Social Media Content Marketing Advertising Engagement 145

SaaStr

NOVEMBER 18, 2023

Dear SaaStr: What are some best practices for selling a new product/service to your existing SaaS clients? Second, be thoughtful about selling products to different stakeholders at your existing customers. First, make sure your NPS is high. And drive it even higher. If your NPS is say > 60 or so, a ton of your customers love you.

Customer Success 249

Customer Success Sales SaaS Marketing 249

Neil Patel

JANUARY 18, 2021

In other words, you’re struggling to come up with enough engaging blog post ideas. Now, if you’re a regular visitor to my blog, you’ll know I write a lot of content (also, thanks for reading!). But I still sometimes struggle to come up with new blog post ideas. Wouldn’t it make more sense just to look at other blogs?

Trends 145

Trends Engineering Engagement Marketing 145

Neil Patel

FEBRUARY 15, 2023

When you’re starting a blog, it can be tough to know where to begin. You might have ideas for what you want to write about, but you’re worried about how saturated those blog niches may be. Using Ubersuggest, I’ll show you the steps to find the best blog niches to make money. That’s how you’ll earn money from blogs.

Finance 85

Finance Social Media Travel Branding 85

Intercom, Inc.

FEBRUARY 5, 2018

A few years ago I came out of a meeting with my product manager where we talked about the next feature we should build. Needless to say, we didn’t have a clear product strategy. To take my mind off things I opened my RSS reader and a post called “ Product strategy means saying no ” caught my eye. Start a blog.

Strategy 217

Strategy Startup Marketing Management 217

Neil Patel

SEPTEMBER 19, 2020

Whether you want to become a blogger for a big-time news publication, share your independent thoughts online, make millions as a blogger, or something in between, it all starts with a blogging platform. But with so many options to choose from, picking the best blogging platform can feel overwhelming. Do you want to make money?

Software Review 145

Software Review Social Media Government Branding 145

Intercom, Inc.

OCTOBER 2, 2018

Over the past few years Intercom’s customer base has grown considerably beyond the startup and product-focused readership we initially focused on with Inside Intercom. We still love that audience, but we now offer products for sales , marketing and support teams and have been going deep on those topics as well. Time to kill the blog.

Sales Hiring 162

Sales Hiring Scale Social Media Content Marketing 162

SaaStr

APRIL 15, 2024

Dear SaaStr: A Big Tech Co Launched a Competitive Product. In SaaS at least, I’ll give you one metric that is fairly reliable: How many dedicated sales professional do they have, just 100% selling the competitive product? versions of new products. That’s more unusual at a BigCo, especially one with many products.

Sales Hiring 277

Sales Hiring Engineering Metrics Sales 277

SaaStr

FEBRUARY 1, 2024

Sales execs can screw up so many things and still close a lot if they just get 1 thing right If they just are a true subject matter expert in the product they sell Yet so many aren't — Jason ✨Be Kind✨ Lemkin  ?? My co-founder who was our product guru was supposed to join me. He was the product guy, after all.

Sales Hiring 238

Sales Hiring B2B Engineering Enterprise 238

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 91

Management Software Social Media Trends 91

SaaStr

MAY 5, 2021

If there’s one lesson I’ve learned from leading product at fast-growing startups, it’s that there’s no one way to lead product. You do, however, need to be intentional about how you lead product. Here’s some advice for other product leaders from our journey at Pendo: $0-5M ARR: All hands on deck. 5-25M: Hire a CPO early.

Strategy 278

Strategy Scale Innovation Interviewing 278

Neil Patel

MARCH 12, 2021

Running a blog is a lot of work. On top of all that, there’s promoting and monetizing your blog, which is even more work. It’s hard for anyone to manage, and the larger your blog grows, the worse the situation becomes. That’s why it’s good to prepare in advance for blogging eventualities you might face.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring VP of Engineering 141

SaaStr

DECEMBER 29, 2023

Dear SaaStr: How Long Should a Free Trial Be for SaaS Products? Sometimes 14 days really isn’t enough to get enough usage out of the product, for sure. Many customers, for many products, won’t just automatically start on their own. It doesn’t really matter. Then you make need to make it longer. Say, 30 days. Which is also fine.

SaaS 201

SaaS User Experience Startup Investment 201

Neil Patel

NOVEMBER 7, 2022

Have you ever wondered how to make money blogging about the things you love? What if I told you it’s possible to write about your passions and make money with a blog? Let’s talk about how you can make money blogging. Blogging is not dead , and it’s not too late for you to start one. Why Do Some Blogs Fail to Make Money?

Branding 80

Branding Education Revenue Engineering 80

SaaStr

NOVEMBER 25, 2020

Both are two of the most impressive and inspiring public SaaS CEOs — but their products and companies couldn’t be more different. And a third key point was to learn about a subject I think about a lot, which is “When is the right time to add a new product?” It’s not just building the 1.0,

Underperforming Technical Team 353

Underperforming Technical Team Cloud Revenue Acquisition 353

SaaStr

FEBRUARY 27, 2024

Dear SaaStr: What Is The Best Indicators of Product Market Fit at an Early Stage SaaS B2B Startup? This is a rough metric, but I’d say from experience working closely with 25+ SaaS companies … if you aren’t growing > 10% a month after $10k in MRR or so … then you don’t yet have product-market fit. Not yet at least.

Product Marketing 273

Product Marketing B2B Startup Marketing 273

Buffer Resources

APRIL 9, 2024

  Enter: these AI productivity tools, all of which help me streamline, automate, and optimize as much as possible.   Of course, productivity tools are nothing new — but with the addition of artificial intelligence, they’ve become even more powerful. These are the ones I keep coming back to. 

AI Search 102

AI Search AI Social Media ChatGPT 102

User Pilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. That’s understandable!

Branding 74

Branding Social Media Acquisition Advertising 74

Nimble - Sales

OCTOBER 26, 2020

Starting a blog for your business, products, and services is a great way to bring in a lot of traffic to your site. The post 7 Ways To Convert Your Blog Traffic From Readers Into Leads appeared first on Nimble Blog. The post 7 Ways To Convert Your Blog Traffic From Readers Into Leads appeared first on Nimble Blog.

Business 118

Business Marketing 118

SaaStr

MAY 4, 2022

So a top theme across SaaStr CEO interviews since 2017 or so, and across our 5 Interesting Learnings series with public SaaS companies, is … when should you go multi-product? Roughly: By $100m ARR, you probably have to be multi-product to scale at top-tier rates. A new product is often the answer. #1.

Scale 256

Scale SaaS SMB Scaling 256

ChurnZero

DECEMBER 9, 2020

If you’re eager to learn more about the Customer Success space too, we’ve compiled a list of industry blogs you should follow and bookmark that can help provide you with all the insights, strategies and guidance you need. Must-Read Customer Success Blogs. The Success League Blog. Tri Tuns Blog. SuccessCOACHING Blog.

Customer Success 98

Customer Success Consulting Churn Trends 98

SaaStr

MAY 8, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Average SaaS Leader Grows 54% … At $1 Billion in ARR. 9 Things Your New Head of Product Should Do in Their First 30 Days. When to Go Multi-Product in SaaS. The Only 2 Things That Really Motivate a Salesteam.

Scale 235

Scale Engineering Payment Features Sales 235

Predictable Revenue

JANUARY 23, 2023

Using pirate metrics to know when you’ve reached product-market-fit. The post What Does Product-Market Fit Feel Like? These five key metrics can help you determine where you are on your journey and how to course correct if needed. appeared first on Predictable Revenue.

Product Marketing 239

Product Marketing Marketing Metrics Revenue 239

SaaStr

MAY 23, 2023

Whether you’re part of a startup ready to enter the market or working at an established business ready to launch a new product, it’s critical to understand how to approach your target audience. So it includes things like your website, blogs, mobile apps, and your social media presence. Ready to network, learn, and level up?

Scale 215

Scale Marketing Social Media Advertising 215

Intercom, Inc.

MAY 5, 2022

Over the last ten years, we’ve developed, refined, and iterated on our principles to ensure they each represent an important part of the way we work, collaborate, and build product. We’ve recently kicked off a blog series exploring these principles, written by the people that know them best – our R&D team.

Development 160

Development Data 160

SaaStr

AUGUST 12, 2023

Dear SaaStr: What Are The Characteristics of a Good SaaS Product? A good SaaS product is one that after 18–24 months at least, propagates enough of its own leads to create a self-sustaining business. If you aren’t, you probably don’t have true product-market fit. You may be close, but not there yet.

SaaS 213

SaaS Product Marketing Customer Success Marketing 213

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 90

ChatGPT Management Underperforming Technical Team Technical Review 90

SaaStr

SEPTEMBER 11, 2021

Lately I’ve been working with 5+ SaaS companies all hiring their first VP of Product. Both are great leaders, and both are great at scoping out the product and its future. That means often it’s not entirely clear who the first VP of Product should report to. Most around $6m-$10m ARR, although one just past $10m ARR.

Part-Time VPE 293

Part-Time VPE Outsourcing Services CTO Hire CTO 293

User Pilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

Underperforming Technical Team 85

Underperforming Technical Team Social Media Scale Interviewing 85

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

AI Search 90

AI Search Software Review SaaS AI 90

SaaStr

APRIL 9, 2024

At SaaStr’s AI Day, George Kreitler, Global IBM Embeddable AI Sales Leader, talks about the paradox of AI, three equations that relate to the world productivity and AI, a little math to help guide the next decade, top use cases, and the importance of responsible AI. That leaves one variable we can leverage — productivity growth.

AI 226

AI Outsourcing Services Outsourced Development Government 226

SaaStr

OCTOBER 8, 2021

As OpenView and many others have documented, Product Led Growth (“PLG”) is one of the dominant themes of the SaaS marketplace today. Unsurprisingly, Product Led Growth was one of the most popular discussion topics at SaaStr Annual 2021. Company with a Product-led Flywheel with Postman’s CEO”. Video: HERE. Video: HERE.

Scale 354

Scale Engineering Revenue Scaling 354

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

Underperforming Technical Team 96

Underperforming Technical Team SaaS Churn User Experience 96

Predictable Revenue

MAY 24, 2022

Joel Smith and Vanessa Roberts, coaches from SaaS Academy, joined the Predictable Revenue podcast to discuss how to excel at product-led growth. The post How to Excel at Product-Led Growth appeared first on Predictable Revenue.

Revenue 264

Revenue SaaS Development Sales 264

SaaStr

JULY 14, 2023

So a little while back we had a deep dive on just how much of a product expert your VP of Sales needs to be, and your sales team in general. The bottom line is while views weren’t consistent, I can tell you VPs of Sales that don’t know the product close to cold … fail. More on that here. Still, it’s a reality.

Customer Success 206

Customer Success Scale Sales Hiring Leadership 206

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty. Book the demo!

Social Media 84

Social Media Sales Funnel Acquisition Retention 84