Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue.

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Paid advertising, like PPC or display ads, is another common marketing strategy used by SaaS companies.

Strategy 105

Strategy Marketing Social Media AI Search 105

SaaStr

SEPTEMBER 3, 2023

Do public markets understand recurring revenue and SaaS models?” The magic of a SaaS model is: Very high logo retention. Net dollar retention is ideally over 120%. The public markets love this trifecta of 90% logo retention, 80% gross margins, and 120% net revenue retention. Lemkin asked him.

Sales Hiring 219

Sales Hiring Headcount Finance Technical Review 219

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

NOVEMBER 21, 2022

Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Brex then scaled its payments business quickly.

Payments 178

Payments Payment Methods Embedded Payments Scale 178

Totango

JANUARY 22, 2024

AI also emerged as a topic when we asked three of our executive leaders – Chief Marketing Officer Karen Budell , SVP of Customer Success Chris Dishman , and Chief Revenue Officer Dennis Reardon – to share their industry predictions for 2024. Retention is the new acquisition.

Customer Success 94

Customer Success Generative AI AI Scale 94

User Pilot

MARCH 6, 2024

We also explain: How product funnel differs from marketing and sales funnels. Product funnel is a wider concept, focusing on the whole customer journey, while marketing and sales funnels concentrate on its early stages. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty.

Social Media 103

Social Media Sales Funnel Acquisition Retention 103

User Pilot

FEBRUARY 26, 2024

What is marketing funnel analysis? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. The main stages in the marketing funnel are Awareness, Interest, Consideration, Intent, and Purchase. Book the demo!

Marketing 105

Marketing Sales Funnel Forecasting Customer Lifetime Value 105

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Complexity, after all, is indicative of a highly customizable and flexible service offering that caters to diverse customer needs.

Payment Features 52

Payment Features Subscription Payments B2B 52

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. Today, you’d be hard-pressed to find a high-velocity sales, marketing, or product team without a designated operations function. Did you know improving customer retention by just 5% can increase profits by 25% to 95%? Not to be that person, but you kind of had to be there.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

User Pilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. It also helps you optimize your content marketing efforts and SEO strategy.

Social Media 98

Social Media Data SaaS Scale 98

User Pilot

JULY 30, 2023

Customer retention vs acquisition cost: Which metric matters more? Thus, striking the right balance between acquisition and retention costs significantly improves profitability and sustainability. So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue.

Retention 98

Retention Strategy Marketing SaaS 98

SaaStr

JANUARY 12, 2024

The number one insight back then was to put a person on it. We still want to drive retention and growth and make money. No one would disagree that retention and expansion are important. Gross retention dropped because those who were early stage and “nice to have” got cut. The world has changed.

Sales Hiring 239

Sales Hiring Customer Success Scale AI 239

User Pilot

APRIL 3, 2024

A resource center reduces support workload , boosts customer satisfaction , drives retention , and empowers self-service. This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. TL;DR A resource center provides tailored content to aid users in problem-solving your product.

AI Search 105

AI Search Software Review SaaS AI 105

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Retention, on the other hand, focuses on maintaining these subscribers over time, turning them into loyal advocates for your brand.

Retention 52

Retention Engagement Strategy AI Search 52

Totango

NOVEMBER 15, 2023

Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth. out of 10 and more than 397 reviews on the site, Totango earned its spot as the best of the customer success software category thanks to testaments from our customers across industries and market segments. “

Customer Success 112

Customer Success Software Review Technical Review Enterprise 112

Subscription Flow

APRIL 23, 2024

Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market. Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. It can also personalize the user experiences via segmentation options.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. While people prefer a personalized experience, catering to their individual preferences isn’t always possible or effective. Marketing segmentation comes in handy here.

Market Segmentation 98

Market Segmentation Retention Marketing Software Review 98

Intercom, Inc.

APRIL 30, 2020

Our new programs are designed to help all of us partner even more closely, so that together we can help businesses build better and more personal relationships with customers. Improve retention. As a partner, you’ll be the first to hear about co-marketing opportunities, best practices, and areas for feedback.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Now that we have more granular usage data available in Totango, my team will be able to do so much more with the platform.

Data 91

Data Finance Enterprise Interviewing 91

Totango

APRIL 4, 2024

Revenue retention hinges on the collaborative efforts of CS and sales teams as they collectively shepherd customers throughout the lifecycle journey, from acquisition to retention and expansion. She also encouraged collaborative conversations over the phone or in person rather than hiding behind texts and emails.

Customer Success 89

Customer Success Retention Revenue Sales 89

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

User Pilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Personalized experiences are becoming standard in the SaaS world. Companies are going beyond product marketing and investing in content marketing to deliver value to users. But how do you collect data for personalization?

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

User Pilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. Without further ado, let’s dive into the world of behavior-based marketing automation! What is behavioral marketing?

Product Marketing 98

Product Marketing Marketing Churn Customer Lifetime Value 98

Totango

APRIL 6, 2023

To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp up their customer retention and expansion efforts. While CS is poised to be in the driver’s seat for retention and expansion, we believe that everyone across the enterprise plays a role in customer success.

Innovation 85

Innovation Scale Revenue Technical Review 85

User Pilot

NOVEMBER 12, 2023

With the data from your analysis, you can cherry-pick personalized offers or solutions to win back users. Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent. Recognizing churn intent early is vital for customer retention efforts.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

Subscription Flow

DECEMBER 27, 2023

Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. This is why more precise revenue forecasts translate into more precise sales and marketing budgets and reduced wasteful spending.

SaaS 64

SaaS Subscription Payment Features Forecasting 64

Blulogix

FEBRUARY 24, 2024

This blog post delves into how AI and ML are shaping the future of agile monetization, enhancing the way businesses approach billing, customer engagement, and revenue optimization. This personalization enhances customer satisfaction and loyalty, driving higher retention rates.

Artificial Intelligence 52

Artificial Intelligence Machine Learning AI Search AI 52

Neil Patel

DECEMBER 11, 2022

When sending out automated emails to your list, how personalized are they? I’m not talking about things like $firstname, or order by $date for free shipping – but actual personalization based on their behavioral triggers. Along with that, automated emails delivered 29% of all email marketing purchases with fewer than 2% of email sends.

Marketing 131

Marketing Sales Funnel Retention Branding 131

User Pilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

Data 98

Data Strategy Marketing Software Review 98

User Pilot

AUGUST 10, 2023

And the customer acquisition cost (CAC) shows you how effective you’re with your sales and marketing efforts to acquire new customers. TL;DR Customer acquisition cost (CAC) measures the total sales and marketing expenses for acquiring new customers. What is customer acquisition cost (CAC)? Calculate the total cost of acquisition.

Acquisition 94

Acquisition Benchmarks Customer Lifetime Value B2B 94

Subscription Flow

DECEMBER 26, 2023

While teams targeting customer retention have excellent opportunities to innovate and connect in new ways because of the impending recession, shifting customer priorities and preferences, and new technology, however, they must first comprehend the market and the industry.

Retention 52

Retention Data Analysis Customer Support Technology 52

Subscription Flow

NOVEMBER 7, 2023

Doing all of this enhances your marketing, sales, and service tactics, and can help you expand your company in the long run. Keeping that context in mind, in this blog we will go over the benefits of CRM and why it is crucial for magazine publishers in this blog post.

Payments 59

Payments Payment Services Payment Methods Payment Solutions 59

User Pilot

JULY 11, 2023

We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. The best videos on customer retention include: Shopify’s guide about customer retention. Personalizing the onboarding experience to each segment. Welcome new users with short, personal videos.

Technical Review 96

Technical Review Onboarding Mobile Retention 96