SaaStr

OCTOBER 9, 2023

Beyond that, it looks like for us at least, the best value was Platinum / Super Platinum, the highest “normal” level. Renew for SaaStr Annual early (by Oct 31 for us), and you pick first for no extra cost or effort. To make big events work, you gotta put in a big effort. I had my doubts after 9 years of SaaStr Annuals.

Data 257

Data Investment Branding Marketing 257

SaaStr

JANUARY 15, 2021

In this blog, we will be focusing on common demand generation mistakes and how different types of interactive content can help. Spending more effort on leads that have a higher chance of converting can give you a better ROI on your lead generation efforts. 86% of marketers consider demand generation a core part of marketing.

Software Review 183

Software Review Market Segmentation Engagement Sales 183

User Pilot

MAY 2, 2024

Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score. Try Userpilot and Take Your Customer Retention to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention? Let’s look at them in more detail.

Retention 111

Retention Metrics Strategy Scale 111

SaaStr

MAY 23, 2023

Ready to network, learn, and level up? So it includes things like your website, blogs, mobile apps, and your social media presence. Remember, if you don’t have these relationships, spend some effort building them. But simply sending out a few press releases isn’t enough –– you need a strategy to reach customers and prospects.

Scale 200

Scale Marketing Social Media Advertising 200

The Marketing & Growth Hacking Publication

FEBRUARY 22, 2019

Blogging timeout! TL;DR You’ll generate THREE TIMES more leads via blogs than through ads. Blogging is perfect for SEO. Blogging will make or break your 2018. Blogging is your brand’s voice and calling card. You can sleep while your blogs do your work for you. Your blogs are an opportunity for transparency.

Content Marketing 40

Content Marketing Strategy Marketing Growth Hacking 40

Totango

NOVEMBER 10, 2023

Is the customer journey mapping exercise a worthwhile effort? Broker strong C-suite partners (especially with the CFO) Here’s the reality: growth is hard; acquisition is expensive; retention is a cross-functional effort. Who owns the customer community for your organization? How’s that for a few spicy thought starters? We hope so!

Customer Success 98

Customer Success Construction Customer Lifetime Value Leadership 98

SaaStr

AUGUST 5, 2023

But marketing often views drip-marketing as an important but fairly mechanical effort. But what’s next level is a series of weekly content that is next level. However … Every week I get a truly amazing, truly helpful piece of email content from them. Truly valuable. Really helps remind me to buy in October. And yes, do this.

Outsourcing Services 194

Outsourcing Services Strategy Marketing Content Marketing 194

Buffer Resources

JANUARY 15, 2024

Instead of a typical "SEO-style" introduction that over-explains the topic, Lavender’s blog gets straight to the point of explaining tactical plays sales teams can use.  " Short thinks brands need to spend more time and resources understanding their audience.   Interview them. Learn their language.

B2B 117

B2B Technical Advisors SaaS Payments Underperforming Technical Team 117

User Pilot

MAY 20, 2024

Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer advocacy? Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? If so, this article is exactly what you need! Let’s get into it, shall we? Iterate on the insights.

Scale 66

Scale Strategy Social Media SaaS 66

SaaStr

JANUARY 24, 2023

But folks that had built small teams themselves, and were ready to go to the next level. But folks that had built small teams themselves, and were ready to go to the next level. Zero-effort ATS application. But I never have found these zero effort applicants to be a great fit. Not ICs, not top reps. See previous point.

Sales Hiring 255

Sales Hiring Sales Recruiting Interviewing Startup 255

Blulogix

MARCH 15, 2024

This post examines how automation not only streamlines operations but also unlocks new levels of customer satisfaction and strategic insight. Use feedback and performance data to refine and expand automation efforts. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

User Pilot

FEBRUARY 26, 2024

Marketing funnel analysis enables teams to assess the performance of their marketing efforts and choose the best marketing strategies for specific prospect segments. Firstly, it allows companies to assess the effectiveness of their marketing efforts. Let's get right into it! Want to learn more about funnel analytics in Userpilot?

Marketing 105

Marketing Sales Funnel Forecasting Customer Lifetime Value 105

Totango

APRIL 9, 2024

Is 2024 the year of customer success or sales? They unanimously agreed that 2024 is the year of the ICP (Ideal Customer Profile). Here’s a snapshot of their other “hot takes” from their discussion and some key takeaways.

Scale 109

Scale Sales Compensation Customer Success 109

User Pilot

APRIL 3, 2024

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a resource center? Create different types of content to cater to everyone’s learning style.

AI Search 105

AI Search Software Review SaaS AI 105

Neil Patel

DECEMBER 21, 2021

Inclusive content is any form of media (such as a blog post, a video, an image, etc.) When it comes to blog posts, that means the words do not hurt or divide, the images represent as many different people as possible, and the structure makes the content as accessible as possible (through clear fonts, image alt tags, etc).

Content Marketing 132

Content Marketing Advertising Branding compliance 132

User Pilot

MARCH 17, 2024

Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is an analytics dashboard? It also helps you optimize your content marketing efforts and SEO strategy. Google Analytics lets you create reports about your acquisition channels, conversion rates , and engagement levels.

Social Media 98

Social Media Data SaaS Scale 98

User Pilot

NOVEMBER 2, 2023

TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Book the demo to see how you can use it to improve your marketing efforts and drive revenue growth. Let’s dive right in! What is marketing-led growth? What are the benefits of marketing-led growth?

Strategy 105

Strategy Marketing Social Media AI Search 105

User Pilot

JUNE 14, 2023

Smiley face customer satisfaction survey to gather user feedback using smiley faces to represent satisfaction levels. Customer effort score survey to measure the level of effort customers experience when using your product. What is a product feedback survey?

Scale 98

Scale SaaS User Experience Market Research 98

Intercom, Inc.

MARCH 10, 2021

And when you work on multiple concurrent projects and across lots of teams, the risk of burnout isn’t just high, it can feel inevitable. Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource. Reveal realistic timelines.

Strategy 245

Strategy Management Communication Data 245

User Pilot

JULY 5, 2023

A good customer satisfaction level ensures great product engagement to retain customers longer. TL;DR Customer satisfaction is the level of happiness your customers have with your product or service. Assess the Customer Effort Score (CES) to evaluate how much effort your customers put in and identify where you can improve.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Methods 98

Neil Patel

DECEMBER 16, 2021

If you’re a small business owner trying to compete in the big leagues , this blog is for you. If you’re a small business owner trying to compete in the big leagues , this blog is for you. All you have to do is enter your URL to get a deep, page-level SEO analysis. If you’re reading this, I assume you’ve heard of the Internet.

Social Media 145

Social Media Strategy Marketing Business 145

User Pilot

APRIL 18, 2023

The 4 types of customer satisfaction surveys are Net Promoter Score (NPS) surveys, customer satisfaction score (CSAT) surveys, customer effort score (CES) surveys, and product-market fit (PMF) surveys. What are the right questions to ask your customers to understand user sentiment ? – Ask relevant questions at the right time.

Underperforming Technical Team 98

Underperforming Technical Team Scaling Onboarding Product Marketing 98

User Pilot

DECEMBER 10, 2023

SLG is better for communicating the product value at the enterprise level and building the business case. However, it requires a lot of effort that wouldn’t be justified for smaller clients. Only when they reach the right level of engagement , the sales reps step in to ultimately close the deals. Let’s dive right in!

Scale 105

Scale Sales Software Review Retention 105

User Pilot

APRIL 23, 2023

Customer acquisition cost estimates the cost of acquiring a new customer to optimize customer marketing efforts. CES, or customer effort score, quantifies the level of effort a customer needs to interact with your product. Conversion rate measures the percentage of users performing the desired action.

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

User Pilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is end-user behavior monitoring? It can even help maximize feature adoption. Book a demo now to get started.

User Experience 105

User Experience Engagement Trends Churn 105

User Pilot

JULY 13, 2023

The important metrics you should use to measure the growth of a company are: Customer acquisition cost (CAC) assesses the average cost to acquire new customers and evaluates the efficiency of sales and marketing efforts. Collect and act on customer feedback to retain existing customers by improving their satisfaction levels.

Metrics 98

Metrics Customer Lifetime Value Benchmarks Churn 98

Unbounce

SEPTEMBER 28, 2021

The Unbounce Conversion Intelligence Platform expands the company’s offerings beyond landing pages to meet the needs of SMBs aiming to level up their growth. The Unbounce Conversion Intelligence Platform expands the company’s offerings beyond landing pages to meet the needs of SMBs aiming to level up their growth.

AI 141

AI Machine Learning Artificial Intelligence Marketing 141

Intercom, Inc.

APRIL 13, 2018

Integrate the product into your efforts. One of the best ways to make an upsell happen is to integrate the product into your efforts. One of the best ways to make an upsell happen is to integrate the product into your efforts. So what is it about these SaaS sales reps that differentiates them from the rest? Only 23.9%

Scale 224

Scale SaaS Sales Sales Funnel 224

Neil Patel

AUGUST 11, 2021

Be a Blog Commenter. One way of doing so is by commenting on blogs. Here’s how this works: Identify the top 5 blogs in your niche. Read and comment on the blogs on a regular basis. Instead of focusing on costly marketing methods, such startups must focus on low-budget marketing hacks. Obviously, growth hacking isn’t free.

Marketing 143

Marketing Social Media Growth Hacking Consulting 143

User Pilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a knowledge base? Create different formats of resources.

Software Review 103

Software Review AI Search SaaS Technical Review 103

User Pilot

JUNE 26, 2023

The RICE framework weighs the Reach of the features, their Impact , and Confidence level against the Effort needed to build them. The Value vs Effort matrix considers the positive impact of the feature against the resources and time needed to deliver it. It focuses on Impact, Confidence, and Ease.

Forecasting 98

Forecasting User Experience Scaling Development 98

Blulogix

JANUARY 28, 2024

In this blog post, we’re going to walk you through a detailed guide on how to efficiently implement a powerful subscription billing software, such as BluIQ by BluLogix. Collaborative efforts ensure that the implementation aligns with your organization’s goals and requirements.

Payment Solutions 52

Payment Solutions Payment Features Payment Services Subscription 52

Blulogix

JANUARY 28, 2024

In this blog post, we’re going to walk you through a detailed guide on how to efficiently implement a powerful subscription billing software, such as BluIQ by BluLogix. Collaborative efforts ensure that the implementation aligns with your organization’s goals and requirements.

Payment Services 52

Payment Services Payment Solutions Payment Features Payments 52

User Pilot

FEBRUARY 25, 2024

Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Discover the critical stages of each funnel and tools that help you gather actionable insights.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

SmartKarrot

FEBRUARY 12, 2021

The plethora of solutions or blogs may not be useful when it comes to gaining insight and knowledge. Here are the best insightful SaaS blogs that can help you make better decisions, solve complex issues, or understand new techniques to gain an advantage in the competitive SaaS world. The 20 Best SaaS Blogs You Must Follow.

SaaS 23

SaaS Entrepreneurship Technical Review Social Media 23

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue. The sections are as follows: 1.

Engagement 84

Engagement Customer Lifetime Value Revenue Subscription 84

User Pilot

MARCH 6, 2024

Why it is important for your product management efforts. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product funnel? We also explain: How product funnel differs from marketing and sales funnels. Its different stages. Key metrics to track at each stage.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104