User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged. That’s one question we discuss in the article.

Retention 111

Retention Metrics Strategy Scale 111

Buffer Resources

APRIL 11, 2024

” And they grow quickly. If you’re a nonprofit leader who wants to become more efficient, grow your audience, and deepen trust in your organization long term, you should steal a few marketing strategies from startups.  Here's how: Unfilled positions. Think again.   Manual errors. Crankiness.

Technical Review 114

Technical Review Startup Social Media Marketing 114

SaaStr

JANUARY 24, 2024

Dini Mehta, former CRO at Lattice, Kate Ahlering, CRO at Calendly , and Mark Wayland, CRO at Box , share their stories and offer advice to founders on: How do you define and refine an ICP? How do you diagnose and solve churn? How should you handle presenting challenges to your C-suite team when you’ve just joined the company?

Scale 235

Scale Sales Hiring Scaling Revenue 235

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Activation funnel. Review funnel.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

SaaStr

FEBRUARY 10, 2022

But how does the cloud take shape, and what can companies do to position themselves at the heart of its growing infrastructure? Emil Eifrem, founder and CEO of graph database management system Neo4j , has dedicated years to developing his insights into how cloud infrastructure has grown — and where it’s heading.

Cloud 206

Cloud Venture Capital Social Media Technology 206

SaaStr

APRIL 5, 2024

How do you sell against the competition or become a market leader in a very crowded space? How did Apollo become a market leader in a hypercompetitive space? How do you do that? They want to know how quickly they can book a meeting or generate pipeline, not waste 3 weeks onboarding to a new sales tool.

Sales Hiring 195

Sales Hiring Scale Pricing SMB 195

SaaStr

SEPTEMBER 29, 2022

Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. The growth teams at consumer tech companies such as LinkedIn, Pinterest, and Lyft use the product rather than people to drive users through an adoption funnel. Free user acquisition.

Technical Review 248

Technical Review Technical Advisors Scale Compensation 248

User Pilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. How to select the right metrics?

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

User Pilot

APRIL 26, 2023

Because it’s one of the best ways to improve customer retention and grow faster in SaaS. There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. Why is it important to analyze customer data? What are the 4 types of customer data?

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. We also covered other metrics to measure and get a holistic picture of customer engagement and common mistakes when tracking engagement, and how to avoid them. What are active users?

Metrics 96

Metrics Venture Capital Benchmarks Engagement 96

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. TL;DR Product adoption occurs when new users understand the value of your product and begin using it as intended. Measuring your adoption rates will give you insights to boost free-to-paid conversion, retain more users, and turn customers into advocates.

Metrics 98

Metrics Customer Lifetime Value Churn Onboarding 98

Neil Patel

DECEMBER 16, 2021

The user base is steadily growing. That’s why eMarketer estimated that digital ad spending will grow to $191.01 If you’re a small business owner trying to compete in the big leagues , this blog is for you. I’ll also explain how to minimize costs and stretch budgets for things you can (or have to) pay for.

Social Media 145

Social Media Strategy Marketing Business 145

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. This article shows you how. In-app strategies for converting free or trial users to paying customers. Book a demo now to begin.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. The growth metrics you should be tracking.

Acquisition 98

Acquisition Retention Churn Metrics 98

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. Plus, we go over the top three web activity tracking tools that make tracking easy.

Onboarding 98

Onboarding User Experience Engagement Software 98

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 98

Engagement Social Media Onboarding Retention 98

User Pilot

MAY 22, 2023

Every successful product manager understands the importance of learning how to build customer loyalty. In this article, we explore what customer loyalty is, why it’s important, and how you can build customer loyalty in your SaaS business. Segment users based on their in-app activity, JTBDs, and product usage data.

Onboarding 96

Onboarding Social Media Retention Branding 96

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation.

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Confused about trying to understand SaaS roles? That’s perfectly normal.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Subscription Flow

MARCH 25, 2024

Keeping all this in mind, in this blog, we will firstly be talking about how a Merchant of Record ecommerce can help an ecommerce business. After which we will be ending the blog by shedding light on the case studies of some of SubscriptionFlow’s existing clients to demonstrate.

Merchant Services 90

Merchant Services Payment Services Payment Methods Payment Facilitation 90

User Pilot

JULY 30, 2023

So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates. TL;DR Customer acquisition is the process of attracting and converting prospective users into paying customers. Track and analyze user behavior. How to calculate customer acquisition cost?

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

Buffer Resources

JANUARY 18, 2024

  While actively hunting for my new role in early 2023, I took advantage of the free trial of LinkedIn Premium, then extended it for another few months. In a nutshell, I want to generate engagement and grow my audience — could LinkedIn Premium help with that, too? It just might.

Technical Review 110

Technical Review Systems Review Sales Recruiting AI Search 110

User Pilot

JULY 31, 2023

Product marketing management requires many skills: to be proficient at research, highly organized, empathetic (able to put themselves in their user’s shoes), storytelling and communication, and a foundation of product management. But what exactly does this entail? They work at the intersection of development, marketing, and sales.

Product Marketing 98

Product Marketing Management Marketing Customer Lifetime Value 98

User Pilot

APRIL 23, 2023

Tracking these metrics helps you gain growth insights, track user engagement , and measure customer satisfaction. Conversion rate measures the percentage of users performing the desired action. Monthly recurring revenue tracks expected revenue from all active subscriptions to understand business health.

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

Subscription Flow

DECEMBER 27, 2023

Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. And poor renewal rates are the result of a variety of issues, ranging from poor pricing strategy to poor user experience. What Is Customer Renewal Rate?

SaaS 64

SaaS Subscription Payment Features Forecasting 64

User Pilot

DECEMBER 19, 2023

A few of these are: Try to better understand customers by mapping their user personas. Design a successful onboarding flow to help users unlock value quicker. Create added value for existing users by cross-selling and upselling. Reduce churn rate : Account management helps uncover the root cause behind why users leave products.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Blulogix

JANUARY 10, 2024

As your customer base grows and your offerings become more complex, managing billing processes can quickly become overwhelming. In this blog post, we’ll explore how BluIQ’s billing process automation capabilities can help you maximize efficiency and stay ahead of the curve.

Payment Services 52

Payment Services Payment Features Payments Payment Solutions 52

User Pilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? It should be able to make users understand your product’s value so that they continue using it by investing their money. So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them.

Onboarding 97

Onboarding Metrics Retention Scale 97

Neil Patel

APRIL 28, 2021

With millions of active buyers on the platform, there is plenty of opportunity for brands to grow their revenue. In addition to a massive audience, Shopify offers users a simple, streamlined experience that allows store set up in record time. In fact, Shopify dominates nearly 20 percent of the e-commerce market share.

Merchant Services 110

Merchant Services Payment Methods Payments Payment Services 110

Neil Patel

MAY 4, 2021

In this article, we’ll go over how I became one and how to become an influencer in your own field. For my content strategy, I have strict goals I set for myself to create a set amount of social posts on each network while maintaining blog quality and working on side projects. I worked hard. Create a Content Strategy.

Social Media 145

Social Media Strategy Construction Branding 145

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. Use Userpilot’s feature tagging to identify unused features.

Customer Lifetime Value 98

Customer Lifetime Value Software Review Retention Churn 98

Neil Patel

JUNE 15, 2021

As it becomes increasingly challenging to grow organic reach, more and more marketers are looking to paid ads. How do you get those paid ad leads to actually convert? Visit nearly any site, and you’ll be greeted by an automatically generated message asking you what you’re searching for and how the bot can help.

Social Media 142

Social Media Artificial Intelligence AI Search Advertising 142

Neil Patel

JUNE 8, 2021

If you want to dig deeper into AMP and learn how to use it to grow your online marketing strategy, you are in the right place. Webmasters, marketers, and SEOs have analyzed how AMP can affect mobile web pages. Faster mobile pages + readable content = better user experience. How Does The AMP Plugin Work?

Mobile 143

Mobile Marketing Engineering Content Marketing 143

User Pilot

JUNE 9, 2023

Here are the ways you can segment onboarding messages to personalize the customer experience: Segmenting new users helps you send relevant, customized in-app messages. Contextual secondary onboarding lets you onboard active users onto secondary features and drives continuous value. What is segmenting onboarding messages?

Onboarding 94

Onboarding SaaS User Experience Engagement 94

Buffer Resources

JULY 10, 2023

In this blog, we're comparing Buffer and Tailwind, two popular platforms, to help you make an informed decision based on their key differences. To kick off, here are seven key differences between the two products that all potential users should be aware of 👇 Seven key differences 1. Want to connect three Mastodon accounts?

Social Media 84

Social Media Artificial Intelligence Marketing AI 84

User Pilot

JUNE 15, 2021

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. . Who can we turn to for some inspiration?

Onboarding 145

Onboarding SaaS User Experience Software 145

User Pilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? Product adoption isn’t complete until users adopt all the features they need to achieve their goals. Product adoption rate measures the percentage of signups who adopt your product and become regular, active customers.

Strategy 98

Strategy SaaS Onboarding Scale 98