CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog. For Entrepreneurs by David Skok is a blog for entrepreneurs that publishes some of the best content on customer success. Intercom Blog. Zendesk Blog. The Picture CS blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

SaaSHolic

FEBRUARY 23, 2022

If you’re looking for the top SaaS blogs and influencers you’ve come to the right place. He writes frequently at Close.io’s blog , has many videos published at Close.io’s YouTube channel , and also presents The Startup Chat podcast. He tweets at lot and also writes at Intercom’s blog.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) We love that this blog focuses on helping hard working teams be successful by delivering great advice and strategies from sales development leaders, social innovators, and even neuro-linguistic programming specialists! Sales Hacker. How to combat objections.

Sales 81

Sales Technical Review Outbound Sales Team Interviewing 81

SaaSHolic

FEBRUARY 6, 2023

If you’re looking for the top SaaS blogs and influencers you’ve come to the right place. He writes frequently at Close.io’s blog , has many videos published at Close.io’s YouTube channel , and also presents The Startup Chat podcast. He tweets at lot and also writes at Intercom’s blog.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

NOVEMBER 28, 2022

But when I pulled up our data from the past few months above, I had one big takeaway: we put too much energy into Twitter and LinkedIn, and not enough into Blogs and especially building our core list and email. But Twitter and LinkedIn, despite very high engagement and over 400,000 total followers, is growing the slowest at 10%.

B2B 233

B2B Engagement Data Marketing 233

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. A relic from bygone days of old-school Account Management, QBRs are a classic, but not timeless, practice; one that feels perfunctory and misplaced in today’s always-connected, data-enriched landscape. Humble brag alert: the attendee engagement during the sessions absolutely blew us away.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

Blulogix

MARCH 24, 2024

Customizing Engagement Across Segments: Personalized Interactions: Develop engagement strategies that are finely tuned to the distinct characteristics and needs of various customer segments, ensuring that support and guidance are both relevant and impactful. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

B2B 86

B2B Subscription Payment Features Customer Success 86

SaaStr

JULY 22, 2022

How do I engage my customers? And with all the regulation with GDPR…and IDFA…people are really trying to find new channels to engage customers at that same level of efficiency.”. But Franklin cautions that in order to scale heavily on brand storytelling, you must ensure that your data is deep, detailed, and dependable.

B2C 230

B2C Scale Marketing Sales Hiring 230

Buffer Resources

APRIL 11, 2024

Startup strategies to steal When it comes to nonprofit marketing, channel your inner tech exec: Leverage data, technology, and digital content so your people can focus on strategy, sales, and growth. What’s your most popular newsletter or blog? Quickly send video messages to engage your supporters.

Technical Review 112

Technical Review Startup Social Media Marketing 112

Blulogix

MARCH 22, 2024

Far beyond the initial capture, the art of retaining customers demands a nuanced, ongoing engagement strategy that nurtures and expands the customer relationship over time. Today’s post digs deep into the strategies that fortify customer retention, turning fleeting interactions into enduring partnerships.

B2B 84

B2B Subscription Payment Features Consulting 84

User Pilot

APRIL 3, 2024

Gather user data from multiple sources to learn more about customers’ pain points. This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Video tutorials : Short, engaging videos demonstrating performing specific tasks or using certain features. User persona example.

AI Search 105

AI Search Software Review SaaS AI 105

The Marketing & Growth Hacking Publication

APRIL 1, 2019

13 Secrets (not really) For Increasing Exposure And Conversions With An Expert Blog! Blogging is a great way to increase your brand’s exposure. By offering consumers engaging, entertaining, and educational blog posts, you’re establishing yourself as an authority in their eyes. Document blogging goals. Enough said.

Social Media 49

Social Media Business Growth Hacking Entertainment 49

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction.

Payment Features 77

Payment Features Subscription Payments B2B 77

User Pilot

APRIL 16, 2024

It also helps identify better ways to engage users. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. It can even help maximize feature adoption.

User Experience 105

User Experience Engagement Trends Churn 105

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

Credit: Nethority Apart from the social media boom, if there’s anything in the 21st century that has catalysed our transition to the internet, it is blogging. Bearing that in mind, many websites have a blog section to engage users and solve their queries. At the end of the day, what attracts readers is relatable content.

Social Media 40

Social Media Growth Hacking Entertainment Trends 40

The Marketing & Growth Hacking Publication

MARCH 30, 2019

5 Expert Tips For Creating A Blog That Makes Money In 2014, the Content Marketing Institute (CMI) released their annual Benchmarks, Budgets, and Trends?—?North By 2018, over 50% of marketers considered blogging the most effective content marketing tool to enhance inbound marketing efforts. Blogging is a powerful tool.

Content Marketing 40

Content Marketing Growth Hacking Social Media Construction 40

User Pilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Engagement 98

Engagement Metrics Scale Customer Lifetime Value 98

User Pilot

FEBRUARY 26, 2024

The purpose of the marketing funnel is to generate interest in the product and engage prospective users via marketing campaigns until they become Marketing Qualified Leads (MQLs) and/or Product Qualified Leads (PQLs) , depending on your GTM strategy. That's when their interest is serious enough for the sale to happen.

Marketing 105

Marketing Sales Funnel Forecasting Customer Lifetime Value 105

User Pilot

MARCH 17, 2024

Dashboards also allow you to track changes in data quickly and thus, make informed decisions based on real-time data. It needs to display changes and trends in data over time. Customizable: Dashboards should be customizable so that they can present data across different time periods or for different customer segments.

Social Media 98

Social Media Data SaaS Scale 98

Totango

NOVEMBER 15, 2023

We love data-driven insights. Totango provides us with a wealth of information on customers, including their behavior, engagement, and satisfaction levels. Totango empowers us to identify and address potential issues before they become problems, proactively engage with customers, and ultimately drive customer satisfaction and loyalty.

Customer Success 115

Customer Success Software Review Technical Review Enterprise 115

Blulogix

MARCH 20, 2024

However, navigating this phase with finesse requires a deep understanding of customer needs, strategic engagement, and a seamless operational approach. High renewal rates signal strong product-market fit and customer loyalty, while dips can indicate underlying issues with service delivery, customer engagement, or market alignment.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

Totango

NOVEMBER 14, 2023

Get started today with the Drive Community Engagement SuccessBLOC The collaborative effort between Totango and Higher Logic has given rise to the Drive Community Engagement SuccessBLOC , a pre-built customer success program with best practices and out-of-the-box content created by our very own CS and community experts.

Scale 97

Scale Customer Success Engagement Scaling 97

Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI.

Software Review 115

Software Review Scale Customer Success Innovation 115

Neil Patel

MAY 4, 2021

For my content strategy, I have strict goals I set for myself to create a set amount of social posts on each network while maintaining blog quality and working on side projects. While I enjoy my time on certain channels more than others, I don’t play favorites when engaging with my audiences. Create a Website or Blog.

Social Media 145

Social Media Strategy Construction Branding 145

Buffer Resources

APRIL 22, 2024

For example, if you create a blog post, flip the same content into a 10-tweet thread covering the biggest takeaways from the article. For businesses and solopreneurs, building a community like this generates opportunities to cultivate a dedicated space to engage directly with clients, offer support, and gather feedback.

Social Media 103

Social Media Scale Growth Hacking Headcount 103

Buffer Resources

FEBRUARY 5, 2024

And the ability to understand and harness it dark can provide valuable insights into what’s driving engagement, referrals, and what your audience wants out of your content. This elusiveness makes it difficult to work effectively, hinders accurate data collection, and conceals valuable insights into audience preferences.

Social Media 102

Social Media Branding Engagement Strategy 102

Blulogix

JANUARY 16, 2024

BluIQ can meter and rate usage data in real-time, enabling accurate and timely billing. Data-Driven Insights: BluIQ provides robust analytics and reporting tools, allowing businesses to gain valuable insights into customer usage patterns. Revenue Optimization: For businesses, usage-based pricing means more dynamic revenue optimization.

Pricing 52

Pricing Scale Telecommunications Subscription 52

User Pilot

MARCH 25, 2024

User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing. Gather user sentiment data from multiple sources. Visualize the collected data to spot patterns more easily. Act on insights to drive positive sentiment.

Social Media 105

Social Media Software Review Technical Review Machine Learning 105

User Pilot

NOVEMBER 12, 2023

How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. Increase expansion revenue : When you collect and analyze consumer intent data, you can spot which users will likely upgrade to a higher plan or purchase additional products. Five key steps to interpreting customer intent.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

Totango

SEPTEMBER 22, 2023

According to data from ChurnRX, customers that achieve measurable results stay 6x longer than those that don’t track measurable results. CS has the 360-vantage point to know where customers are engaging with products and where they’re struggling. And, that growth comes from consistently and quickly delivering customer value.

Enterprise 116

Enterprise Revenue Scale Innovation 116

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. Hubspot’s many products make it easy to unify your marketing and product data under one roof for easier reporting and insights. Hubspot integrates nicely with tools like Pendo and Amplitude.

Management 105

Management Software Social Media Trends 105

Blulogix

JANUARY 18, 2024

In today’s blog, we’re going to dissect how BluIQ effortlessly simplifies the process of subscription renewals, aiding businesses in effectively managing, automating, and enhancing this vital part of their subscription billing operations. Keep your customers informed and engaged throughout the renewal process.

Subscription 52

Subscription Payment Features Scale compliance 52

FastSpring

MAY 14, 2024

When it comes to sophisticated data analysis and tag management, Google Analytics 4 (GA4) and Google Tag Manager (GTM) are the dynamic duo that every business needs. In this blog, we’ll take you on a journey through the history of analytics, explain what GA4 and GTM are, and show you how they can supercharge your ecommerce endeavors.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

Totango

NOVEMBER 27, 2023

Efficient and seamless workflows According to the Forrester report, as sustainable growth becomes a priority, B2B organizations need enhanced workflow automation and digital strategies that leverage customer data to: Customize communications and recommendations. Offer self-service functionalities through community and knowledge centers.

Trends 94

Trends Customer Success Machine Learning Artificial Intelligence 94

Neil Patel

MARCH 13, 2023

Or even if you create video, audio, or image-based content it’s tough to get likes, shares, and engagement. quintillion bytes of data are created each day ), but it’s simpler than that. Check this out … The chart above shows blog post topics on the Neil Patel blog and clicks from email marketing.

Social Media 143

Social Media Engagement Engineering Marketing 143