CustomerSuccessBox

SEPTEMBER 20, 2021

Over the last few years, we’ve seen a lot of growth in the Customer Success space, which means there’s now even more content out there on the web for you to research, consume and rely on. Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) Career development. how companies can capture revenue through inbound and outbound sales development. How to contribute: Predictable Revenue’s blog is a place to hear new content from the CEO and senior leadership team. Customer-centric culture.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

SaaS Metrics

OCTOBER 11, 2021

Choosing a software development company that meets your unique business requirements can be a challenge. The post Selecting The Right Custom Software Developers first appeared on SaaS Metrics. The post Selecting The Right Custom Software Developers first appeared on SaaS Metrics.

Software Development 52

Software Development Development Software Investment 52

SaaStr

FEBRUARY 19, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Salesforce Ventures: Only 150 Private SaaS Companies Have Hit $100,000,000 in ARR Want Happy Customers? For Your Customer Success Team — And You. Implement the 5-Visits-Plus-2-Badges Rule.

Scale 220

Scale Venture Capital Startup Retention 220

SaaStr

FEBRUARY 26, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Ode to the $100,000,000 Exit The Sales Rep Making $500,000 That Was Angry About His Base Salary Want Happy Customers? For Your Customer Success Team — And You. Implement the 5-Visits-Plus-2-Badges Rule.

CTO 200

CTO Scale Interviewing Retention 200

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

Tom Tunguz

JUNE 5, 2023

Even fully staffed, teams required years to develop models with reasonably accurate performance. Newer LLMs (large-language models) simplify AI-feature development in the same way Twilio empowered developers to send an SMS with five-lines of code, abstracting the complexities of carrier-integration.

Artificial Intelligence 257

Artificial Intelligence Machine Learning AI Payments 257

User Pilot

APRIL 30, 2024

If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Who is Marty Cagan? Let’s look at each of his books in detail.

Management 94

Management Underperforming Technical Team Innovation Generative AI 94

SaaS Metrics

JULY 6, 2022

This direction is essential for every growing business because investing in new technologies is one of the ways that every business can develop, increase its revenue and improve competitiveness. Custom development software is a vital part of this strategy and.

Development 52

Development Software Business Technology 52

SaaS Metrics

DECEMBER 21, 2021

The post 4 Tips for Choosing a Custom Software Development Company first appeared on SaaS Metrics. With the advent of the mass adoption of more software-driven solutions, enterprises have been forced to balance resource allocation between their core operations and the enhancement of digital experiences.

Software Development 52

Software Development Development Software Enterprise 52

SaaStr

OCTOBER 2, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Why Your Cost of Sales Generally Doubles As You Scale. Designing a Product Your Customer Can’t Live Without with Brex Co-founder and Co-CEO, Henrique Dubugras, and Mutiny founder and CEO, Jaleh Rezaei.

Cloud 274

Cloud Scale SMB B2B 274

Payrix

APRIL 3, 2024

In this model, your organization assume s no ne of the payments risk and subsequently , has little control over the customer experience. What is a PayFac® developer? As a PayFac developer , software companies become their own payment facilitator , and therefore, can offer payment processing services directly to their merchants.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

APRIL 24, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 1. SaaStr 545: Marketing to Developers: Why Happy is Our Hack with DigitalOcean CMO Carly Brantz and SaaStr GM & SVP, Marketing Amelia Ibarra. BowtiedCocoon: Top SaaS SMB AEs have $125k OTEs. But The Best Ones Make $261k.

Sales Hiring 284

Sales Hiring Revenue Scale SMB 284

Tom Tunguz

APRIL 28, 2022

When I hosted this blog on Amazon Web Services, I used 5 products. It’s too much complexity for a simple static blog. Developers building sophisticated applications employ 10, 20, maybe 30 services. This absolves customers from most of the challenges of managing various tokens. One invoice.

Payment Solutions 256

Payment Solutions GCP(Google Cloud Platform) Startup Payment Features 256

Blulogix

MARCH 24, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

B2B 86

B2B Subscription Payment Features Customer Success 86

SaaStr

DECEMBER 14, 2023

There’s two main reasons startups are going to Google for developing and integrating AI: Infrastructure: Google Cloud is optimized for AI. She noted how Google is currently sitting at the intersection of not only offering their AI models but also integrating product features back into Google after a customer has built something with it.

Cloud 259

Cloud Scale AWS AI 259

SaaStr

NOVEMBER 13, 2023

This creates a feedback loop from customers and partners that shows whether you’re on the right track or not. 2: Be Competitor Aware, But Customer Focused Customer obsession is a core value at Drata. But the bottom line is customers are the ones using your products, not competitors. They take it one step before stalking.

Scale 245

Scale Scaling Sales Hiring Construction 245

SaaStr

SEPTEMBER 5, 2020

Q: What’s the best way to develop inbound leads when creating a new market/product category? More with some great examples here: Corporate Blogs Always Work. And spend an hour researching and customizing an email just for them. The post How Do I Develop Inbound Leads in a New Category? Just more of it.

Development 285

Development Content Marketing Marketing 285

SaaStr

OCTOBER 24, 2021

Top Blog Posts This Week: Dear SaaStr: What Do The Top 1% of Sales Reps Do … That The Other 99% Don’t? “Why Founders Should Prioritize Personal Development with Shopify’s President and Felicis” . #4 Ok so what was Big on SaaStr.com this week? At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO.

VP of Engineering 253

VP of Engineering Cloud Scale Churn 253

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction. Complexity, after all, is indicative of a highly customizable and flexible service offering that caters to diverse customer needs.

Payment Features 77

Payment Features Subscription Payments B2B 77

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 243

AI Outsourcing Services Outsourced Development Government 243

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

SaaStr

NOVEMBER 21, 2022

The demographic, environmental, and behavioral attributes of companies you expect to be your most valuable customers make up your ideal client profile (ICP). Finding your ICP starts with broad strokes, finding a few customers, and talking to prospects. Tip #2: Develop and execute an anchor tenant strategy. . Delight customers.

Payments 201

Payments Payment Methods Embedded Payments Scale 201

Andreessen Horowitz

FEBRUARY 14, 2024

It allows for a leaner web team structure without sacrificing feature velocity, and truly gives developers the freedom to build for customer value, instead of managing infrastructure. Developers loved the intuitive onboarding and the meticulous design of the SDKs.

Investment 114

Investment DevOps as a Service AI Search Application Development 114

Tom Tunguz

MARCH 3, 2020

The 9 Disciplines of Great SaaS Companies remains one of the most popular posts on marketing on this blog. product content: the website, blog, whitepapers that describe the product. Business Development. Customer Marketing. Reputation: how strong is the company’s reputation with customers? Comms Marketing.

Underperforming Technical Team 289

Underperforming Technical Team Marketing Scale Social Media 289

Blulogix

MARCH 22, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses. Pathways to Maximize Service Penetration: 1.

B2B 84

B2B Subscription Payment Features Consulting 84

SaaStr

APRIL 21, 2023

Take your top 10 biggest, most engaged customers who derive the most value from your company and love you. Every customer has a clone. What do you do once you’ve found your clones of happy customers? It’s better to find 30 or even 3 highly targeted customers than to spam 3000 people who likely aren’t interested.

Outsourcing Services 216

Outsourcing Services Scale Outsourced Development Marketing 216

Blulogix

APRIL 11, 2024

This blog post covers the best practices for mastering channel business management, highlighting the importance of establishing clear processes and guidelines for a fruitful collaboration with channel partners. These partnerships can extend your market presence, leverage local expertise, and provide customers with value-added services.

B2B 80

B2B Subscription Payment Features Scale 80

Blulogix

APRIL 2, 2024

From navigating account hierarchies and product configurations to handling intricate pricing models and regulatory compliance, the path is fraught with potential pitfalls that can impede business growth and customer satisfaction. Leveraging complexity to your advantage can differentiate your business in a competitive market.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

Groove HQ

APRIL 2, 2024

The new frontier of competition in developer markets was and remains customer service. If companies play their cards right, customers are ready to absorb a higher price just because they believe the brand and know that if anything happens – they will receive the best support their is.

Business 57

Business Pricing Branding Development 57

Intercom, Inc.

OCTOBER 25, 2021

The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer support product. Our leading customer communication platform is used by the most innovative companies worldwide, such as Unity, Spendesk, (add approved customer logos in here).

AWS 198

AWS Scale Innovation Startup 198

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Tough question. Interview them. Learn their language.

B2B 112

B2B Technical Advisors SaaS Payments Underperforming Technical Team 112

SaaS Metrics

APRIL 1, 2019

Custom software pertains to applications and programs created with a specific organization in mind, unlike mass-produced software like the ones sold off-the-shelf. It can be developed to manage a variety of business assets such as content, inventory, customer data, and human resources.

Software Development 40

Software Development Development Software Data 40

Groove HQ

MARCH 12, 2024

Customer acquisition is expensive and time-consuming, while the markets are getting more and more competitive. Apart from bigger profit margins, higher LTV allows you to invest more into development and be able to withstand higher CAC. appeared first on Groove Blog. So who can win this battle? Businesses with high LTV.

Customer Support 57

Customer Support Acquisition Investment Development 57

User Pilot

APRIL 21, 2024

This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Start creating conversion paths by defining their goals from the customer and business perspective. Once the customer converts , stay in touch. Userpilot blog post. Next, create user personas.

SaaS Payments 85

SaaS Payments Payment Services Payment Methods Payment Solutions 85

Blulogix

APRIL 6, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: The Key to Service Activation and Provisioning In the competitive landscape of subscription-based services, the ability to quickly and efficiently activate and provision services for customers stands as a critical differentiator.

Subscription 52

Subscription Payment Features B2B Scale 52

Blulogix

MARCH 23, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Crafting a Winning Customer Success Strategy In B2B subscriptions, customer success transcends traditional support frameworks, embodying a proactive commitment to guiding customers towards achieving their strategic objectives with your service.

B2B 52

B2B Subscription Payment Features Customer Success 52