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AI and the Future of Enterprise: A SaaStr Deep Dive with Marc Benioff

SaaStr

The Four-Layer Enterprise Stack Benioff’s vision for the enterprise stack of the future: four integrated layers: 1) Apps (still critically important), 2) Data (more important than ever), 3) Agents (the AI layer), and 4) Robotics (the emerging physical manifestation layer). The data is more important than ever.

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10 Tips to Help Manage the Burn

SaaStr

An L4M speaks with data, and it projects your revenue and burn rate more accurately than a “wish and a hope” model. This always gives your revenue a boost, at very little additional cost beyond a lot of time and a few airline tickets and hotel rooms. That will often lead to a renew that’s on the bubble. More on that here.

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Glossary: 117 software-led payments terms to know

Payrix

Authentication The process of assuring that data has come from its claimed source, or a process of corroborating the claimed identity of a communicating party. Data breach Unintentional release of secure information (i.e., E2EE is a generic term to describe solutions that encrypt data from one endpoint to another endpoint.

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29 Latin American SaaS Superstars

SaaStock

Neoway is a platform based on market intelligence and Big Data that helps companies with valuable insights for their growth. The company has created SIMM, an analytics platform containing rich market data. The Mexico-based SaaS startup offers simple cloud-based software for handling employee payments, benefits, and data.

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How to Perform a Competitor Analysis (with Examples and Template)

Buffer Resources

Most of the data is ridiculously difficult to get. In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage.

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One of the Best Business Opportunities in the Next Decade

Tom Tunguz

In other words, instead of buying one engine and a service contract, a major airline would buy 100,000 flight hours from GE with a guaranteed level of engine uptime. Airlines benefit by winning greater predictability, fewer delays, and consequently greater profitability. GE benefits for the three reasons outlined above.

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How customer support can keep up with customer expectations

Intercom, Inc.

Will Hughes, customer success manager at Xplenty , a data integration platform, sees the impact of proactive support daily. These changes can already be seen at companies such as Dutch airline KLM. In fact, research firm Northridge Group found that 54% of consumers will try a new brand for a better service experience.