Intercom, Inc.

JANUARY 2, 2019

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. In 2018, we set out on our own path to make our mark where we felt others had fallen short. Read on to hear more about what we shipped in 2018: . We strive to let our product do the talking.

Technical Review 141

Technical Review Engagement Branding Communication 141

SaaStr

MARCH 19, 2024

So Carta put out some recent data I found very useful on how many startups raise another round, and how many sort of quietly wind down, in the first 5 years or so after being founded (from 2018 to early 2024): Almost none IPO’d in the first 5 years, but that just makes sense. So my educated guess from this data: 1%-1.5%

Pricing 256

Pricing Acquisition Startup Education 256

Tom Tunguz

MARCH 19, 2018

One of my 7 predictions for 2018 was: The tax holiday for repatriation creates one of the most active M&A environments of the past ten years. In the first three months of 2018, we’ve witnessed two multibillion dollar software acquisitions. Salesforce/Mulesoft. SAP/Concur. SAP/SuccessFactors. Salesforce/Demandware.

Acquisition 189

Acquisition Marketing Enterprise Revenue 189

Sales Enablement, SaaS and Growth

FEBRUARY 5, 2018

While the sales enablement profession looks set to continue on an impressive trajectory, one aspect that has alarmed and disappointed me is the lack of credible and fresh data on sales enablement, its importance and value. But for that happen, we need a bank of recent and authoritative data to help build the case for sales enablement.

Sales Enablement 143

Sales Enablement Sales Hiring Sales Venture Capital 143

Tom Tunguz

DECEMBER 13, 2023

Here’s another way of visualizing the data. In 2024, I expect most of these figures to revert to the mean - not the peaks of 2020-2021, but more akin to 2018. The typical software startup raised their Series A 15 months after raising their seed at 2x their seed valuation. the valuation.

Venture Capital 308

Venture Capital Startup Investment Software 308

Tom Tunguz

NOVEMBER 10, 2018

Each of the other data points is substantiated through public investor disclosures. Let’s put the 2018 acquisition environment into context. In addition, 2018 acquisition values for this type of acquisition exceed $60B, more than twice 2016, which included the Microsoft/LinkedIn merger. 2012 witnessed 3 acquisitions.

Scale 130

Scale Acquisition Cloud Software 130

Tom Tunguz

JUNE 23, 2018

In the meantime, the number of series As has only declined 20% from its high, remaining relatively stable from 2014 through 2018. In the second quarter of 2018, there were three Series As for every five seeds. But that’s not reflected in my data. In 2013, there was one Series A for every five seed investments.

Machine Learning 189

Machine Learning Artificial Intelligence Startup Investment 189

For Entrepreneurs with David Skok

NOVEMBER 15, 2018

This is the sixth annual survey we’ve produced together, which provides data to help SaaS companies benchmark their performance against their competition. We recently released Part 1 results of our private SaaS company survey in partnership with KBCM Technology Group (formerly Pacific Crest Securities). We’re excited to share Part.

SaaS 240

SaaS Benchmarks Trends Technology 240

Tom Tunguz

OCTOBER 18, 2020

It hovers around 5x until 2018, then spikes to 8x, and despite some volatility, reaches its current zenith at a bit more than 10x. Let’s excise this group of 50% growers from the rest and add Redpoint internal data for forward ARR multiples for later-stage companies, which are all growing above 50%. This is a critical shift.

Software Review 363

Software Review Finance Enterprise Acquisition 363

Scytale

NOVEMBER 14, 2023

The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over their personal information that businesses collect and the CCPA regulations provide guidance on how to implement the law. Take a look at our blog on CCPA vs GDPR: Data Privacy Regulations for SaaS Companies. Unsure What CCPA is Exactly?

Data 52

Data compliance Technology Communication 52

Intercom, Inc.

OCTOBER 19, 2022

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.

compliance 138

compliance Data Software Review Scale 138

SaaStr

OCTOBER 15, 2022

I really like the latest CB Insights data because we can use it to simplify a lot of complexity in the markets: First, yes venture has truly plummeted. Let’s look at 2018-202 0. Things in venture were actually kind of … consistent for the whole 2018-pre lockdown period. The IPO window is effectively closed.

Startup 233

Startup Cloud Growth Marketing SaaS 233

SaaStr

MARCH 14, 2024

In a world consumed by software we believe that a tremendous amount of value will come from the connective tissue between the systems, sharing data proactively across apps to drive the most seamless and effective software stack. What’s your most recent disclosed investment? Why did you do the deal? 2024 is also a year of truth.

Scale 187

Scale B2B Investment Acquisition 187

IT World

FEBRUARY 12, 2020

Oracle Wednesday staked its claim in the data science platform space with the availability of the Oracle Cloud Data Science Platform. The platform, built on the foundation of DataScience.com acquired by Oracle in 2018, is geared for teams of data scientists working collaboratively.

Cloud 98

Cloud Data Management 98

SaaStr

AUGUST 26, 2022

Fenwick, one of the bigger Silicon Valley / tech law firms put out its quarterly report on the venture market , sourced from 194 deals that actually closed in Q2’22, and I found the way the data was presented super helpful given all the drama in the venture markets, on twitter, etc. The data here confirms that: #5.

Pricing 297

Pricing Social Media B2C Startup 297

SaaStr

MARCH 11, 2022

And so, Cloud multiples have rationally fallen back to where they were in 2018 and 2019. The argument here is multiples have fallen too far, since the best SaaS and Cloud companies are growing so, so much faster than in 2018 and 2019. Multiples exploded when we all lived in the Cloud, quarantined in whole or in part in the Cloud.

Scale 257

Scale SaaS Cloud Pricing 257

Tom Tunguz

AUGUST 20, 2023

The red is a linear model based on data from 2010 to 2018 that predicts activity rates for each financing series of US & Canadian software companies. [1] By building a linear model we can hazard a guess of when that might be. The blue line shows actual Seed, A, & B activity by quarter.

Investment 212

Investment Venture Capital Startup Finance 212

FastSpring

SEPTEMBER 4, 2018

Fellow winners of this year’s SaaS Award include LogMeIn (Customer Service/CRM) and Periscope Data (Business Intelligence). “We The 2018 SaaS Award is more than just another accolade for FastSpring. 2018 has been an exciting year for FastSpring. Finalists are selected by a judging panel of international industry experts.

SaaS 62

SaaS Innovation Cloud Software 62

Sales Hacker

DECEMBER 28, 2018

Here’s a recap of the best sales articles from 2018 from Sales Hacker! The 18 best sales articles of 2018 from Sales Hacker. This article analyzes over one million B2B sales call recordings to tease out what’s working and what’s not, based on hard data. Thanks to ALL our contributors and readers (now over 106k! Notable Stats.

Sales Hiring 96

Sales Hiring Sales Underperforming Technical Team B2B 96

Tom Tunguz

DECEMBER 31, 2023

PE becomes an important buyer of companies growing 10-25%, as it did in 2018, driven by lower debt costs. AI & data continue to dominate the funding landscape as founders & investors seek novel applications of the technology. A handful of companies achieve record-setting growth rates.

AI Search 238

AI Search AI Scale Headcount 238

Sales Hacker

NOVEMBER 19, 2020

Intent data can change how you prospect, manage the sales cycle, and close deals. And the right data can be the difference between success and failure. And while there are many types of intent data, let’s dig into three that you may not have thought about in the past. What is Intent Data. Commercial Real Estate Data.

Data 110

Data Construction Software Review Sales Hiring 110

InsightSquared

DECEMBER 4, 2017

In the six or seven years I’ve worked in sales operations, every year seems to have brought bigger and bigger changes, and I have no doubt that 2018 will be no different. I took some time to hear from fellow sales operators about the biggest new trends and predictions for 2018 — here’s what they had to say. Strategic Elevation.

Sales Hiring 48

Sales Hiring Artificial Intelligence Sales Technical Review 48

Sales Hacker

JANUARY 18, 2018

For those looking to get to know, learn from and network with other sales professionals, there are a slew of out-of-this-world sales events happening in 2018. Top 10 Sales Conferences To Attend in 2018. Rainmaker 2018. Inbound 2018. Dreamforce 2018. Revenue Summit 2018 – Get 20% Off Here! INBOUND 2018.

Scale 85

Scale Sales Leadership B2C 85

Tom Tunguz

DECEMBER 12, 2021

Reading these data, the natural question is what is an accurate forward multiple for a company ? This chart shows the median and the 75th percentile of enterprise value/forward revenue multiple for the basket of public stocks which were public at that moment in time. Correction Year. These undulations are short-lived.

SaaS 360

SaaS Cloud Enterprise Software 360

Tom Tunguz

JANUARY 12, 2022

Is historical data compelling enough to hypothesize that investors' rotation out of high-growth software should be mirrored in crypto? BTC and ETC moved more or less in synchrony from 2016 to 2018. But the data makes plain that investors don’t view these two asset classes interchangeably.

Software 333

Software Marketing Trends Startup 333

Outseta

MARCH 21, 2018

By Geoff Roberts 5 min read As I’ve been engaging with SaaS start-ups across industries this year, one thing has become certain; real estate tech is hot in 2018. Here’s our hand-curated list of real estate tech start-ups set to make waves in 2018. The product is scheduled to become publicly available in Q2 of 2018.

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Sales Hacker

JULY 31, 2018

This a summary of an inaugural survey by Sales Hacker and LeanData — the State of Revenue Operations 2018. Using technology and data, Rev Ops aim to centralize and turbo-charge revenue generation, so that what you get is a revenue engine on steroids. The evolution of Rev Ops. Have we finally cracked the code to revenue bliss?

Revenue 73

Revenue B2B Metrics Trends 73

Chart Mogul

DECEMBER 18, 2018

As we approach the end of 2018, I thought it would be a good time to take stock of the articles that resonated most with our audience. This list was compiled by looking at the articles with the most engagement across all of our SaaS Roundup newsletters in 2018, taking list growth into account. .” Nilesh Surana on Hacker Noon.

Growth Hacking 74

Growth Hacking SaaS Systems Review Pricing 74

Tom Tunguz

AUGUST 26, 2020

Smartsheet went public in 2018. This data is consistent with the Redpoint survey that found median NDR is greater with bigger ACVs. Let me know which you prefer. SmartSheet. TTM Revenue, $M. Revenue Growth. Gross Margin. Net Income Margin. -48%. Cash Flow Margin. -44%. Since its IPO, Smartsheet has increased its market cap 2.6x

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

FastSpring

DECEMBER 19, 2018

In case you’ve missed something, here’s a list of the top 10 blog posts from 2018 that you don’t want to miss as you gear up for 2019. The post Blog Roundup: The Top 10 FastSpring Blog Posts of 2018 appeared first on FastSpring. We are proud of the content we have produced throughout the year. Are you B2B or B2C? Read More. Read More.

B2C 63

B2C Business Model Pricing B2B 63

FastSpring

SEPTEMBER 18, 2018

Data-driven personalization is driving customer engagement and satisfaction. Businesses that transform customer data and preferences into tailored experiences earn greater engagement and satisfaction. Data Personalization Effect on Engagement. Majority of consumers are willing to share data for a clear personal benefit.

Payment Methods 61

Payment Methods Trends Payments Payment Solutions 61

Sales Hacker

JANUARY 31, 2018

In 2018, more than ever, you have to EARN that sales meeting. But it’s time for us to set aside our pride and use data to make the right decisions when it comes to identifying your company’s total addressable market. It’s time to swallow your sales pride and use the data to your advantage. That’s how you EARN a meeting in 2018.

Sales 68

Sales Machine Learning Artificial Intelligence AI 68

Chart Mogul

JUNE 13, 2018

I think the table stakes have gone up in the sense that if in 2018 you’re not on top of these metrics, I’m less patient — there’s no excuse for not knowing this.”. How startups should be using data today. Topics covered in this episode. What it takes for SaaS startups today to raise venture capital.

Venture Capital 40

Venture Capital Startup Data SaaS 40

Sales Hacker

MARCH 22, 2018

More calls, more leads, better data management, and the right people. 2) Everything You Need to Know About Cold Calling in 2018. Also monitor and update your CRM data regularly. Have all the information you’d need about when, how, and why you’ll be calling that prospect—based on cold, hard data. Cold calling is tricky.

Scale 67

Scale Revenue Forecasting SMB 67

Nimble - Sales

APRIL 17, 2019

About the Company Cloud Solutions Provider Hikari Data Solutions (Hikari) was formed in 2018 as the result of a spin-off from EMIT Solutions, founded by Eamon Moore and recipient of a recent Microsoft Global Partner of the Year Award for SMB Cloud Solutions.

Data 90

Data SMB Cloud Business 90

ChurnZero

SEPTEMBER 20, 2018

We are proud to announce that ChurnZero has been named a Leader in the Customer Success category by G2 Crowd in their Fall 2018 Gri d ® Report. A product’s satisfaction score is calculated by a proprietary algorithm to G2 Crowd that factors in real-user satisfaction ratings from review data.

Marketplace as a Service 45

Marketplace as a Service Software Review Customer Success Software 45

Chart Mogul

DECEMBER 21, 2018

Here's a summary of our 2018 highlights. Apple’s big push to encourage iOS app developers to embrace the subscription business model saw momentum in 2018 , with app categories such as e-learning, media streaming, and fitness and lifestyle leading the way. 2018 was our biggest year at ChartMogul by pretty much every measure.

Subscription 40

Subscription Payment Features Business Model Branding 40