Casey Accidental

NOVEMBER 28, 2023

Eventually, the company needed to layer in new advertiser focused loops to monetize, but I’ll skip that detail for now. The company requires either new growth loops or new products to acquire, retain, or monetize better. The entirety of Pinterest for the first few years I was there was tuning these loops in one way or another.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Software Platform Consulting

JUNE 25, 2019

“In the fiscal year ended March 31, 2018, we facilitated nearly 14 billion healthcare transactions and approximately $1 trillion in adjudicated claims. Now that the Intelligent Healthcare Solution touches $1 Trillion in claims, you can rest assured Change Healthcare has figured out how to monetize this scale!

Healthcare 56

Healthcare Payments Payment Services Payment Solutions 56

FastSpring

SEPTEMBER 18, 2018

Payments are going digital. In fact, 60 percent of all transactions are being processed through digital channels like buy buttons, mobile payments, and mobile messenger apps. Transactions by Payment Channel. Data-driven personalization is driving customer engagement and satisfaction. Digital Media Usage.

Payment Methods 62

Payment Methods Trends Payments Payment Solutions 62

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. Data privacy becomes an even larger focus. More businesses will transition to a subscription model. What’s even more staggering is that online sales via smartphone are up 46% from 2018.

Payment Methods 81

Payment Methods Merchant Services Payment Services Payment Solutions 81

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? In 2018, Cyber Monday online sales totaled $7.9 A push for smarter payment processing. Businesses around the globe will look to simplify their payment tech stack. Data security becomes an even larger focus. billion , a 19.3%

Payment Methods 61

Payment Methods Payment Services Merchant Services Payment Solutions 61

Neil Patel

DECEMBER 8, 2020

In 2018, they launched it globally, and the service took off like a rocket. In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. Facebook is still experimenting with different content types by adding, subtracting, and tweaking to find the right balance for their platform.

Payments 129

Payments Payment Methods Mobile Engagement 129

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. A 2018 survey found that nearly half of companies make 50–74% of all their corporate purchases online. In this piece, we’re going to explore.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

FastSpring

JUNE 19, 2019

Companies are farming more data than ever before to try and find out what their customers are looking for in a product or service. Surprisingly, the report found consumers are happy to hand over their data if it meant a more personalized experience with a brand. “You’ve got regulatory – which was GDPR in 2018.

Payment Methods 72

Payment Methods Trends Payments Payment Services 72

FastSpring

JULY 8, 2019

merchants in 2018 , up 15% from $449.88 billion spent the year prior, according to a new Internet Retailer analysis of industry data and historical U.S. Unfortunately, as growth in online payments continues to climb so do instances of credit card fraud. How credit card fraud impacts digital businesses. billion by 2020.

Payment Methods 71

Payment Methods Merchant Services Payment Services Payments 71

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

This also refers to media buying platforms. ad networks and demand-side platforms. provide access to online inventory and technically support the process of media buying. The duopoly of ad networks and demand-side platforms in 2019 reminds the coexistence between Neanderthals and Homo Sapiens 70 000 years ago.

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

FastSpring

OCTOBER 31, 2019

Last year, one of the most significant regulations to roll out was the EU General Data Protection Regulation (GDPR). The GDPR outlines a set of policies that protect European Union residents by establishing a new framework for handling and processing personal data. The Unrelenting Ghosts of Unfulfilled Orders | Cart Abandonment.

Payment Methods 64

Payment Methods Payment Services Payments Payment Solutions 64

Frontegg

JUNE 3, 2021

Unfortunately, poor authentication and authorization implementation is still common across multiple platforms, leaving hackers with a big(ger) attack surface to exploit. Hackers are also exploiting other loopholes like network vulnerabilities, where they use network sniffers and analyzers to intercept data packets containing passwords.

Payment Methods 119

Payment Methods Payment Services Payment Solutions SaaS Payments 119

Stax

FEBRUARY 15, 2024

According to the Pew Research Institute , in 2022, a whopping 41% of Americans said they don’t use cash at all for any of their weekly purchases—a significant jump from 29% in 2018. FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Outseta

JULY 2, 2018

We continue to offer our customers the ability to add stand-alone sign-up form pages, embedded HTML forms, or Javascript pop-up forms to their website. The new form builder makes it easy for non-technical users to customize these forms to capture whatever data you like, while updating the form code in real-time.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

Chart Mogul

DECEMBER 19, 2017

We kicked off 2017 by announcing our integration with GoCardless. This allowed GoCardless customers to import their billing data to ChartMogul and start analyzing customers and revenue. On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Click To Tweet. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. The strategic chief data officer (CDO). A new, data-layer approach to data loss prevention.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

FastSpring

OCTOBER 31, 2018

But what you and many others may quickly realize is that setting up your digital business and accepting online payments is often a lot spookier than expected. One of the biggest regulations to roll out during 2018 is the EU General Data Protection Regulation (GDPR). Harrowing tales of unsatisfactory customer service .

Payment Methods 62

Payment Methods Payment Services Payments Payment Solutions 62

FastSpring

MARCH 5, 2019

But what do you need to know to ensure that your business operations will be successful, sustainable, and compliant? Let us walk you through a few different questions to ask yourself before selling online in the US, including how to handle sales tax and data privacy regulations. Do I have a data protection policy in place?

Payment Methods 64

Payment Methods Payment Services Payments SaaS Payments 64

BrightBack

JUNE 30, 2020

Now Brightback makes it easier for any subscription business to replace static exit surveys and outdated call centers with personalized online experiences that deflect up to 30% of cancels. 2020 is a watershed moment for customer retention. The past decade of abundant VC capital and vanity metrics couldn’t last forever.

Payments 52

Payments Management Payment Methods SaaS Payments 52

Sales Hacker

AUGUST 4, 2023

We did some hacky stuff, turning virtual assistants in the Philippines into SDRs, leveraging ToutApp (one of the first sales engagement platforms), and building web scrapers via Upwork to assemble endless leads lists. We tried to figure out how to broaden our own events at Sales Hacker, organizing Sales Stack and Revenue Summit.

Scale 61

Scale Sales Hiring Sales Payments 61

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. Now, what does the data tell us, are there any (or many?)

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

Neil Patel

FEBRUARY 2, 2021

In 2019, it had over 45 million buyers , a notable increase from 2018. Like any sales platform , Etsy works best when you research the competition, understand your buyers, and focus on a niche. Delve Into Etsy Data. With some data to inform your decisions, you’ll have greater confidence you’re targeting the right products.

Payment Methods 128

Payment Methods Payment Services Payments Advertising 128

Neil Patel

SEPTEMBER 8, 2020

Searches including the phrase “best place to buy” with the applicable product or service keyword grew by 70% between 2015 and 2018. Google also realizes that your business is ‘special.’ Google also realizes that your business is ‘special.’ It’s not completely the local business owners fault, though. So far, so good.

Payment Methods 126

Payment Methods Branding Payments Merchant Services 126

Baremetrics

JANUARY 24, 2021

In the sea of data and decision making that we all wade through everyday, this stood out to us as an indicator that something needed to be fixed. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!).

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Their Resource center offers data reports, guides, templates.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ProfitWell

OCTOBER 16, 2019

Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? They’re spending mostly on data gathering. So we have different tools.

Sales Hiring 157

Sales Hiring Payment Methods Payment Solutions Marketing 157

Andreessen Horowitz

SEPTEMBER 21, 2023

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. Most importantly, perhaps, was the introduction of UPI in 2016—an instant, free national mobile payment system based on Aadhaar.

Payment Services 121

Payment Services Payment Solutions Payments Payment Methods 121

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

FastSpring

FEBRUARY 19, 2019

Long answer: Buckle up, we’re taking you on a data-filled ride! Time to first byte is how long it takes a browser to receive the first byte of page data from the server. What does the data say about page load time and sales? You need two things: a good marketing plan and a reliable ecommerce platform. Short answer: Yep.

Payment Methods 66

Payment Methods Scale Payment Solutions Payment Services 66