Buffer Resources

DECEMBER 14, 2023

For instance, you could create a carousel featuring employee spotlights or behind-the-scenes glimpses of your office. Beehiiv uses LinkedIn carousels to welcome new hires. In this post, they introduce two new employees, sharing their roles and expressing excitement about their joining the team.

Social Media 122

Social Media Payment Methods Payment Solutions AI Search 122

User Pilot

MARCH 6, 2024

Feedback Collection for Customer Loyalty : Actively collecting and acting on user feedback to improve product features and user satisfaction, building customer loyalty. For this, you need a chatbot that can provide valuable resources and support while allowing for escalation to human support when necessary. Hubspot’s chatbot.

Trends 105

Trends Social Media AI Search SaaS 105

ChurnZero

MAY 4, 2023

Monitor customer feedback for common threads Prior to the re-launch, we put together several customer feedback roundtables and fielded a survey to solicit customer input. For example, we added evocative, yet fun, visuals and featured characters called “ Churn Monsters.” We also added features that gave recognition to customers.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Blulogix

FEBRUARY 9, 2024

This predictability aids in accurate financial forecasting, budgeting, and resource allocation, enabling more strategic planning and investment. This agility allows for the rapid introduction of new features, services, and pricing models, keeping companies competitive and relevant.

Revenue 52

Revenue Business compliance B2B 52

Blulogix

FEBRUARY 9, 2024

This transition, while lucrative, introduces a new layer of complexity to financial operations. Increased Revenue Potential: By optimizing billing processes, businesses can unlock new revenue opportunities through cross-selling, upselling, and improved renewal rates.

Payments 52

Payments Payment Services Subscription Payment Features 52

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. We view customers as … customers.

CTO Hire 283

CTO Hire Sales Hiring New CTO CTO 283

Baremetrics

NOVEMBER 17, 2020

The list of social media tools for analytics, publishing, automation and engagement is long and seemingly never ending with new companies popping up every week. That’s when he asked this question : Are there any scheduling apps that do Twitter threads? — ???????? ?????????????? He learned a ton and met a lot of people on Twitter.

Social Media 105

Social Media Pricing Interviewing Startup 105

Intercom, Inc.

JUNE 4, 2019

We are constantly reevaluating if the choices we’ve made for the product are the right ones as new information becomes available. A classic narrative for product teams is that sales is reactively pushing for anything that will sell while marketing is pushing for anything that’s new and shiny. or Slackspot.

Marketing 187

Marketing Sales Trends Onboarding 187

ProfitWell

MAY 5, 2020

Today, we’ve found the best in Twitter threads on topics you’ll want to dig into —like positioning amid a pandemic and the miscomprehension of product. How are churn and new revenue trending over time? And if you’re looking for resources on value props, and another experiment proving their effectiveness, head here. Product pro?

SaaS Payments 52

SaaS Payments Payment Solutions Payments Scale 52

Buffer Resources

APRIL 10, 2024

Partnerships come in all shapes and sizes, but the most successful ones always have some common threads. Influencer and entrepreneur Ronne Brown ( @ronnebrown ) told Business Insider that she made more than $1,000 in October 2020 from Badges within the first week of using the feature. To be eligible, you must be based in the U.S.,

Payments 99

Payments Payment Methods Marketplace as a Service Payment Services 99

ProfitWell

MAY 22, 2020

How are churn and new revenue trending over time? We’ve seen steady growth coming from the overall SaaS Index, and even more so in the MRR Gain and MRR Loss realms—weighing new revenue and churn, respectively. (A Click here for Dave's full Twitter thread on this. 7 day +1.25% | ?? 30 day +3.40% | ??90 90 day +4.95%.

B2B 105

B2B Churn Communication Trends 105

Buffer Resources

MAY 17, 2023

Collaborations allow both partners to experiment with new content formats and ideas , keeping their existing audience engaged and attracting new followers. Collaborations expose each participant's audience to new perspectives and content, expanding their reach. Newsletter features. Joint course or digital product.

Social Media 113

Social Media Payments Software Review Technical Review 113

OpenView Labs

MARCH 20, 2020

Going fully remote is a new thing for us, and we know it’s something that many of you are currently navigating as well. We know this information can be overwhelming, so we curated our own list of favorite resources. Resources for Remote Workers. Loom: A Curated List of the Best Remote Work Resources.

Leadership 60

Leadership Communication Management Data 60

Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. “We’ve seen sustained progress of something new and exciting – neural-network-driven technology – really starting to come into its own and be useful” Des Traynor: Well, let’s start at the end, in a sense. The rise of neural networks.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Sales Hacker

OCTOBER 16, 2020

Enterprise is generally behind the times and slow to move on new ideas. Leaving every call with new pieces of information. They tend to feature dump and forget the purpose of a cold call. If you truly believe in your product, you won’t feel the need to feature dump right away. Their calendars are blocked with 76 meetings.

Enterprise 106

Enterprise Payment Methods Payment Services Sales Hiring 106

Neil Patel

MARCH 4, 2021

The earlier you learn and use a new marketing tactic, the more likely you are to benefit from it. You can send downloads (like resources and content upgrades) via Messenger. The bot might ask for clarity, provide resources or links to FAQs, or tell you that your complaint is being sent to the technical team.

Underperforming Technical Team 143

Underperforming Technical Team AI Search Sales Hiring AI 143

Buffer Resources

AUGUST 30, 2023

It increases ‘stickiness’ It’s something Alex has seen time and again in her career — people join communities for the value promised (in most cases, content and resources they feel they need) and end up staying not for that, but for the relationships they have with other members.

Social Media 91

Social Media Branding Engagement Communication 91

Buffer Resources

SEPTEMBER 20, 2023

I’ll check Twitter/X, Instagram, LinkedIn, and Threads to make sure I’m covering all my bases and spending time in the best way possible. You can also use Buffer’s engagement features to reply to Instagram comments. This is your chance to show your personality and make some new connections. Have fun with it!

Social Media 113

Social Media Branding Engagement Benchmarks 113

Intercom, Inc.

MAY 13, 2021

From there, I took that experience of building hyper-growth teams and launched a new part of my career journey at Zendesk, where I was lucky to lead account management for AMER and corporate and mid-market account management in a post-sales commercial team for upsells and renewals. “I joined Slack at a revenue stage of 50 million ARR.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. Eyal Manor : So we spoke about security, but one of the biggest trend we alluded to was the emergence of new AI services. Who are the new developers? Just two years ago what type of services you had.

Cloud 172

Cloud Scale Trends Machine Learning 172

OpenView Labs

APRIL 22, 2020

New business pipeline has fallen off a cliff and will likely remain depressed through 2020. The spread of COVID-19 has rapidly accelerated remote working models, leading to a massive surge in adoption of tools like Zoom (daily users increased from 10 million to 200 million+), Slack (we’ve all seen the Twitter thread) and Microsoft Teams.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

Buffer Resources

SEPTEMBER 20, 2023

I’ll check Twitter/X, Instagram, LinkedIn, and Threads to make sure I’m covering all my bases and spending time in the best way possible. You can also use Buffer’s engagement features to reply to Instagram comments. This is your chance to show your personality and make some new connections. Have fun with it!

Social Media 52

Social Media Branding Engagement Benchmarks 52

ChurnZero

JANUARY 18, 2019

You reach out to Greg to cover some more best practices and advanced features and use cases…and you hear nothing back. Now that you have opened up an active communication thread with Greg, you are able to get him to lock down dates for continuing the final pieces of the onboarding program. ChurnZero Resource – ROI Calculator.

Churn 49

Churn Customer Success Retention Communication 49

Buffer Resources

JANUARY 31, 2023

Influencer and small business owner Alison Wu recently told her Instagram community that she will be pulling back from the platform and focusing more of her attention on her new Stubstack email newsletter. In a Twitter thread, Jack Appleby discussed why brands should be utilizing both Instagram and TikTok.

Social Media 25

Social Media Entertainment ChatGPT Advertising 25

All that Saas

JUNE 22, 2021

This is why teams and organizations prefer Ayoa because it takes online collaborative whiteboards to a new level. We believe that Ayoa provides its users with the right features to create one unique software. Features and Functionality. The collaborative online whiteboard tool is a great feature that comes with Ayoa.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

Buffer Resources

FEBRUARY 19, 2024

We’re finally getting a peek behind the curtain of Threads’ algorithm. And while there are plenty of things that shouldn’t surprise you — especially if you’re familiar with how the Instagram algorithm works — there are some new and innovative ways Meta is creating a unique experience for users. 

Artificial Intelligence 97

Artificial Intelligence Social Media AI Search AI 97

The Marketing & Growth Hacking Publication

APRIL 1, 2019

When a thread gets enough upvotes, it is featured on the Reddit’s homepage. If you want to earn more credibility, start posting meaningful comments and links on relevant threads. If a user has questions about your product, answer their query or direct them to a thread with the right answer.

Social Media 40

Social Media Business Growth Hacking Advertising 40

Brian Balfour

JANUARY 12, 2017

There are four main reasons that this principle is important: Product Evolution Audience Shift Channel Change Tactic Fatigue And constant change is the common thread that ties them all together. cities like New York, Chicago and DC, and then expanding internationally moving from the U.S. College + High School + Recent Grads ?

Innovation 56

Innovation Acquisition Onboarding Healthcare 56

SaaStr

DECEMBER 22, 2023

CAC payback leads to: Spending less time on leads Reps who can attain higher quota A shallower trough to dig yourself out of Conversely, if what you’re doing isn’t solving real customer pain, you’ll have to spend a lot more resources to onboard each customer. Instead, they focused on the common threads.

Scale 256

Scale Scaling Strategy Sales Hiring 256

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Unbounce

MAY 24, 2021

Before you can think about inviting everybody to see your exciting new page, you need to audit the existing content that will guide their experience and, ultimately, their decision-making. . Pay-per-click (PPC) campaigns are among the most common methods to reach new customers actively searching for the topic you’re promoting.

Social Media 145

Social Media Advertising Construction Content Marketing 145

Buffer Resources

APRIL 18, 2024

It’s currently available in Canada and Australia After eagle-eyed coders spotted mentions of “TikTok Photos” in the backend of the app in March 2023, TikTok has rolled out their new platform — now dubbed TikTok Notes — on Canadian and Australian app stores. 

Social Media 105

Social Media Trends Engineering Marketing 105

SmartKarrot

SEPTEMBER 18, 2020

It is not just limited to feedback or references but social media customer service is yet another evolution in the field of new business. While giving solutions, you discuss the features and functionalities of your product. Once a thread is opened in social media, it remains there for almost forever. Think about it. Perpetuity.

Social Media 10

Social Media Travel Customer Success Branding 10

SmartKarrot

MAY 19, 2021

Strategizing and consulting with new clients and pitching where needed. Promote and uphold the Group approach to culture (Red Thread). Be the first point of contact for usage-related questions, coordinating with internal resources (product, operations, R&D) to provide accurate and timely responses.

Customer Success 10

Customer Success Scale Consulting Government 10

Sales Hacker

AUGUST 22, 2018

When looking to re-frame your experience, the most critical thing to do is to look at your background and find the thread of customer-facing experience that’s there. Beneath that, add a section that describes how your experience is relevant to this new role. Make your work ex relevant to your future CSM role.

Customer Success 52

Customer Success Sales Hiring Communication Interviewing 52

User Pilot

MARCH 29, 2024

These tools allow teams to test new elements and different copies of their products. Features and events dashboard in Userpilot. Main features Here’s a brief overview of Userpilot’s user journey analytics tools: Feature tags and heat maps. Userpilot’s Heatmaps feature. A/B testing tools. Enterprise.

Social Media 105

Social Media AI Retention Pricing 105

Buffer Resources

OCTOBER 16, 2023

Comment Filter Enhancement Meta's new feature prioritizes comments from verified users, potentially altering engagement dynamics. Threads Edit Button Addition Threads introduces an edit button , enhancing post-editing flexibility without additional costs.

Social Media 91

Social Media AI Search Payments AI 91