User Pilot

MAY 31, 2025

Well cover its key features, pricing, and real user reviews. Intercom Mobile pricing Intercom Mobile comes as an add-on to Intercoms Web Messenger and Help Center packages. The add-on is priced at $99 per month for 500 messages (in-app messages, carousels, surveys, and push notifications all count as Messages ).

Mobile 66

Mobile Software Review Pricing Underperforming Technical Team 66

User Pilot

NOVEMBER 22, 2024

This powerful tool allows you to see your website or web app through your users’ eyes. It reveals the “why” behind their actions and unlocks valuable insights to improve the user experience. Conversely, session replays don’t actually record a user’s screen in the traditional sense.

User Experience 105

User Experience Customer Support Pricing Engagement 105

SaaStr

JUNE 19, 2024

Expand pricing and packaging. Figure out how to convert some subset of users into paid. Refine the user experience. Be maniacal on refining and understanding the user experience by creating an experience customers love and finding ways to convert customers into paid packages or upsell them.

Scale 306

Scale Scaling Underperforming Technical Team User Experience 306

User Pilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Only it comes at a much, much higher price. Pendo vs. Userpilot.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

User Pilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience. Userpilot offered the best functionality and for a good price too.

User Experience 105

User Experience Underperforming Technical Team Software Review Systems Review 105

SaaStr

JUNE 19, 2024

Pricing AI Service-as-Software with Ununsual VC Sandhya Hegde, General Partner @ Unusual VC “Enterprise adoption of generative AI has hit an inflection point in 2024 with many successful tools productizing parts of professional services. ” #4. Should be a great one! #5.

AI Search 305

AI Search Scale AI Generative AI 305

SaaStr

SEPTEMBER 5, 2022

Secret #2: Pricing. Many product-led companies do not go to market with the right pricing. Companies may try a freemium option or a user-based model to start. These pricing frameworks can seem appealing, but they fail to capture the appropriate value in the heavy usage of a product.

Sales Recruiting 290

Sales Recruiting Business Pricing Churn 290

Stax

JUNE 3, 2025

Refine your pricing strategy over time Pricing isn’t a one-and-done decisionit’s a growth lever that evolves with your product, customer segments, and market conditions. Pricing is a living strategytest, iterate, and align it with your customer’s success.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

Buffer Resources

OCTOBER 2, 2024

TL;DR: The 7 best competitor analysis tools (and their alternatives) Best competitor analysis tools Best for Free plan/trial Pricing Key features Alternatives vidIQ YouTube competitive analysis Free plan available for up to 3 competitors. Price : Plans start at €16.58/month. Pricing starts at $4.50/month.

Social Media 116

Social Media AI Search Benchmarks Software Review 116

USIO

MAY 16, 2024

This means users can make and receive payments without leaving the platform, providing a smoother and more efficient user experience. Integrating payments offers numerous benefits, including: Enhanced User Experience: Users can complete transactions without leaving your application.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

User Pilot

MARCH 27, 2025

Multi-select: Users can select multiple items from a list, which helps gather more detailed input. This block is perfect for understanding user preferences or prioritizing features. Enterprise: Custom pricing based on your specific needs. It is best for large organizations with high user volumes.

Mobile 62

Mobile Pricing Technical Review Software Review 62

SaaStr

JANUARY 22, 2021

The end-user is becoming the decision-maker and catalyst for growth. Pricing strategy based on pay-as-you-go has grown popular. Product experience is associated with the brand experience. The growth team needs to focus on optimizing user acquisition and PQLs (Product Qualified Leads). Key Takeaways.

Scale 290

Scale New CTO CTO Acquisition 290

SaaStr

AUGUST 21, 2024

May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai

CTO 289

CTO Scale Travel AI 289

User Pilot

OCTOBER 19, 2024

Userpilot’s in-depth survey customization and targeting make it ideal for product teams focused on improving specific user touchpoints and optimizing in-app feedback collection. Pricing : Userpilot offers flexible plans tailored to startups and mid-sized SaaS businesses, with pricing starting at $249 per month for the basic plan.

Software Review 105

Software Review Technical Review Software B2C 105

TechEmpower SaaS

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

User Pilot

FEBRUARY 19, 2025

But Pendos pricing structure tells a different story. Or is there a more practical alternative that offers the same price advantage with more flexibility? Or is there a more practical alternative that offers the same price advantage with more flexibility? Collect user feedback. Personalize user experiences.

Pricing 52

Pricing Outsourced Development Scale Software Review 52

SaaStr

SEPTEMBER 11, 2024

The PLG principles that are foundational to Lucid were defined, but what these customers needed was: An easy, fast path to user value Simple pricing and seamless expansion Widespread discoverability Lucid employs a freemium model, converting users to paid plans early on. There is no substitute for the voice of the customer.

Scale 312

Scale Scaling Sales Hiring compliance 312

User Pilot

NOVEMBER 29, 2024

Amplitude’s Session Replay feature is available in all its pricing tiers ( Starter, Plus, Growth, and Enterprise ). Userpilot is an all-in-one product growth tool that not only offers session replays but also has built-in engagement features to act on data and enhance the user experience. Userpilot Session Replay.

Pricing 105

Pricing Banking Retention Enterprise 105

User Pilot

JULY 21, 2024

So you’ve decided to invest in Userpilot to bolster product-led growth , but you’re still unsure which Userpilot pricing plan to purchase? In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. User Engagement.

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

Tom Tunguz

APRIL 8, 2023

Blockchains are databases application developers use to build novel user experiences. In the long-term, lower prices will drive more activity, essential for broader adoption of web3 technologies. Just as hundreds of different databases exist in web2, different blockchains have evolved in web3.

Blockchain 243

Blockchain Application Development User Experience Startup 243

SaaStr

AUGUST 2, 2024

. #2: Early and Continuous Product Adaptation An organization with 500, 1000, and 10,000 users has completely different product and service requirements. So, you have to focus on the user experience by moving away from PLG alone and examining the needs of smaller and larger teams.

Scale 288

Scale Sales Hiring Sales B2C 288

User Pilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? In this piece, we’ll explore different pricing models and go over some brands that implemented these in real life. Hopefully, by the end of the article, you’ll have ideas on how to design a pricing strategy that contributes to product growth.

Pricing 104

Pricing Strategy SaaS Scale 104

Andreessen Horowitz

MARCH 22, 2024

We’re in the very early days of genAI and until adoption curves and costs stabilize, there won’t be any tried-and-true pricing or packaging frameworks. We’ve also seen some companies use their genAI feature as an upsell lever to increase conversion to a higher pricing tier or cover part of the cost of serving genAI.

Generative AI 123

Generative AI B2B Pricing AI 123

SaaStr

JANUARY 11, 2024

Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Raising prices and making threats at renewals helped a bit in 2023. But our B2C friends obsess about Product-Led Retention. Sometimes in dark ways — making it hard to cancel.

Retention 321

Retention B2C B2B Churn 321

How To Buy Saas

MAY 26, 2025

In this comprehensive Skynova review , we break down its features, pricing, pros, cons, and how it stacks up against popular Skynova alternatives like QuickBooks, FreshBooks, and Wave. Skynova is an easy-to-use online invoicing tool with budget-friendly pricing, but its feature set is full of compromises.

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

Clouded Judgement

JULY 12, 2024

At the end of the day these investments might not immediately result in better business outcomes (ie more revenue), but they certainly lead to better end user experiences. If you’re competitors are building better end user experiences and you’re not, then you may find yourself in trouble in the short / medium term.

Cloud 291

Cloud AI Investment User Experience 291

User Pilot

OCTOBER 10, 2024

Plus, it doesn’t help that instead of guiding you through how the product can help with your specific goals, the next step is to push you toward choosing a pricing plan. Overall, Mailchimp’s onboarding experience lacks effective personalization. Here are three key lessons: Avoid overloading users with lengthy forms.

Onboarding 105

Onboarding SaaS Software Communication 105

Stax

MAY 23, 2025

Understanding ISV Integrated Payments Integrated payments let users pay for goods or services directly within your softwareno third-party redirects or handoffs. Its seamless, secure, and built for better user experiences. But how you earn depends on the providers pricing model and revenue-sharing structure.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

User Pilot

MARCH 30, 2025

While Pendo is known for its top-notch product analytics and in-app guidance features, the mobile offering often receives mixed feedback, especially regarding pricing, implementation complexity, and feature limitations. Plus, it connects with the web version so you can track the user experiences across mobile and web platforms.

Mobile 62

Mobile Pricing Software Review Technical Review 62

SaaStr

APRIL 23, 2024

They achieved product market fit with data engineers who thought it was a better product from a price and performance standpoint. Serverless computing meant a snappy user experience, and a unified data platform meant some sort of governance so someone could access this table and not that one.

Technical Review 297

Technical Review Government Innovation Engineering 297

User Pilot

OCTOBER 31, 2024

I provide a quick glimpse at their use cases, key features, and pricing to help you narrow down your options for more in-depth research. Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. We’ll break down their use cases, key features and pricing and explain how each alternative compares to VWO. Pricing starts from $0.0000500/event.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

SaaStr

DECEMBER 29, 2023

Just do what creates the best user experience there. So what’s generally most important is investing in on-boarding , both programmatic and human assisted and driven. Not arguing over how many days goes into the trial. Tom Tunguz did a deep analysis here of over 600 startups.

SaaS 273

SaaS User Experience Startup Investment 273

Intercom, Inc.

JANUARY 25, 2022

For example, create a workflow that automatically places new leads in a nurturing flow when they mention “pricing,” “demo,” or “monthly plan” in conversations. Customer service chatbots , like Intercom’s, can instantly answer questions like “what is your pricing?” Improve lead routing and time to close.

Artificial Intelligence 217

Artificial Intelligence Sales Sales Funnel Technology 217

Buffer Resources

JULY 18, 2024

  JSON-LD Schema Generator For SEO Customize how your web pages appear in the search results Limitations:  None Despite its outdated user experience, this tool is great for creating custom code so that your reviews, events, organizations, and people are displayed the way you want them to be in Google’s search results.

Technical Review 121

Technical Review Software Review Mobile Engineering 121

User Pilot

DECEMBER 31, 2024

Hotjar has long been a go-to tool for understanding user behavior, but its not the only player in the game. Whether youre looking for easy-to-use Hotjar alternatives with advanced product analytics and a better pricing structure, we are here to help! When it comes to visualizing quantitive user behavior data, Userpilot takes the lead.

Software Review 52

Software Review Mobile Interviewing Technical Review 52

Incredo

JANUARY 21, 2020

Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience. Instead, you have to answer these 3 questions long before bothering your user with a pop-up: #1 What page is your visitor on? Conversational marketing has conquered the SaaS industry long ago.

Marketing 313

Marketing SaaS Social Media Customer Support 313