SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Gassner’s leadership style is known to be product-focused and customer-centric.

SaaS 261

SaaS Leadership Cloud Enterprise 261

SaaStr

MAY 22, 2019

About Brian… Our metrics suggest that our attendees were very excited about Brian as a speaker. His high marks in our “speaker likes” metric lands him at number five on our list. Hubspot is an inbound marketing and sales software company based in Massachusetts. His thoughts on leadership in a nutshell? “A

Scale 169

Scale Leadership Consulting Software Development 169

User Pilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Develop the product vision and expand on the strategy. Gain exposure and hands-on experience through junior roles in software development.

Management 111

Management Engineering Data Analysis Software Development 111

User Pilot

NOVEMBER 20, 2023

To become a TPR you don’t need a degree in software engineering, but it will definitely help. However, you need the right mix of technical and leadership skills. The technical skills include a solid understanding of software development and system architecture. Heatmaps in Userpilot. Next comes product analytics.

Management 105

Management Software Development Engineering Market Research 105

User Pilot

MARCH 19, 2024

When new feature ideas are successfully validated , the development team starts building the feature. The product manager is responsible for developing the feature rollout plan, which includes information about the goals , metrics , key actions, responsible team members, and milestones. Goals for each stage and progress metrics.

Software Development 105

Software Development Scale Development Benchmarks 105

User Pilot

JULY 17, 2023

In structure by segments , product teams group customers according to predefined attributes and each team is responsible for developing the product to satisfy their unique needs. In structure by metrics, different teams work to improve different KPIs. All their work focuses on improving these particular metrics.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

User Pilot

AUGUST 23, 2023

Track product performance: You need to track key product performance indicators and product metrics over its lifecycle. It involves working with metrics, analytics tools, and techniques to draw conclusions based on the findings. You need to meet the project criteria and exhibit leadership, organization, and collaboration skills.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

Buffer Resources

JUNE 13, 2024

Your best bet is to focus on quality, consistency, and what the metrics tell you (more on that soon). Content distribution metrics to track your results Your content's performance will vary from one channel to the next. These metrics should align with your goals. These numbers are not set in stone, though.

Strategy 132

Strategy Social Media Development Team Review Software Review 132

OpenView Labs

FEBRUARY 8, 2019

Establishing your Account Entitlement will require multiple sessions with your sales and marketing leadership to get it right. Stand-up meetings are common in the world of agile software development. Developers use them to tackle common roadblocks, ensure they’re on the same page and coordinate efforts in coding and engineering.

Scale 58

Scale Software Review Sales Hiring Leadership 58

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

SaaStr

OCTOBER 31, 2019

What I’m going to do is talk a little bit about what we’ve seen over the course of the last year and then also talk about some metrics we track or we encourage our founders to track as they’re building their businesses, and then, lastly, try to go through a few predictions for the next couple of years.

Cloud 112

Cloud Scale AWS Artificial Intelligence 112

User Pilot

AUGUST 19, 2024

TL;DR This is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

AUGUST 30, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products, playing a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives. Let’s dive in!

Leadership 52

Leadership Scale Interviewing Market Research 52

User Pilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Leadership 52

Leadership Scale Interviewing Compensation 52

User Pilot

AUGUST 17, 2024

Monitor Product Performance : Track and report on product performance metrics to identify areas for improvement. Assist in Budget Management : Help manage the product development budget by tracking expenses and ensuring cost-effective use of resources.

Scale 52

Scale Leadership Interviewing Onboarding 52

User Pilot

AUGUST 28, 2024

Monitor Product Performance : Track and report on product performance metrics to identify areas for improvement. Assist in Budget Management : Help manage the product development budget by tracking expenses and ensuring cost-effective use of resources. Getting certified in Agile, Scrum, or Lean methodologies can also be beneficial.

Scale 52

Scale Leadership Healthcare Trends 52

SaaStr

AUGUST 22, 2019

This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. So the funnel and the metrics that you define are going to be unique to your goals and your business and the importance of the product to you. First things first, where I see teams go astray.

Scale 141

Scale Engagement Scaling Development 141

User Pilot

AUGUST 25, 2024

Monitor Product Performance : Track and report on product performance metrics to identify areas for improvement. Assist in Budget Management : Help manage the product development budget by tracking expenses and ensuring cost-effective use of resources. Getting certified in Agile, Scrum, or Lean methodologies can also be beneficial.

Scale 52

Scale Leadership Education Interviewing 52

User Pilot

JUNE 17, 2024

At least 8 to 10 of those years should be in leadership or managerial roles, along with a Master’s degree as well, more often than not. Product owners need to oversee release management and quality assurance, all the while monitoring important metrics to gauge product performance. Looking into tools for product owners?

VP of Engineering 52

VP of Engineering Technical Review compliance Engineering 52

User Pilot

JUNE 28, 2024

Work closely with sales teams to develop sales enablement materials, training programs , and competitive battle cards. Analyze key metrics such as customer acquisition cost (CAC) , customer lifetime value (CLV), and churn rate to optimize marketing strategies and drive customer retention.

Product Marketing 52

Product Marketing Technical Review Management Marketing 52

User Pilot

AUGUST 19, 2024

Associate product manager As an associate product manager, you’ll start to own specific product features or projects, working closely with product managers to define strategies, create roadmaps, and measure success metrics. Project management : Skill in managing tasks, timelines, and priorities, especially within agile development frameworks.

Market Research 52

Market Research Interviewing Onboarding Trends 52

How To Buy Saas

JULY 9, 2024

They are full-service content strategy agencies with 15+ years of experience in the industry and provide their services to top healthcare, fintech, education, and software development companies. Their experts always track the key metrics like the SERPs, traffic, and leads generated. Provides valuable website metrics.

Strategy 52

Strategy Scale Social Media B2C 52

User Pilot

JUNE 30, 2024

Agile methodology : Implement agile planning best practices to manage the product development lifecycle. Data analytics : Monitor product performance metrics to drive continuous improvement. They focus on high-level strategy, major product decisions, and team leadership. How to become a product manager?

Management 52

Management Scale Technical Review Sales Hiring 52

User Pilot

JUNE 30, 2024

Monitor product performance by regularly tracking metrics such as user engagement , retention and conversion rates , and customer satisfaction to measure product success. At least 8 to 10 of those years should be in leadership or managerial roles, along with a Master’s degree as well, more often than not. How to become a product owner?

VP of Engineering 52

VP of Engineering Technical Review Data Analysis Education 52

Valuize Consulting

SEPTEMBER 30, 2021

To find out how Product Owners are reshaping the customer ecosystem and product experience in leading software organizations, I spoke with Seyi Adesola , Product Owner at Valuize. Product Owners are like shepherds; they guide your teams and product in the direction your customers and company needs to go.”.

Interviewing 52

Interviewing Customer Success Underperforming Technical Team Scale 52

Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. Q: As a Product Owner, how do you help software organizations become more efficient with their Customer Success processes? Connecting Customer Success Strategy With Technology.

Technology 52

Technology Customer Success Interviewing Scale 52

Point Nine Land

APRIL 21, 2021

This refers to the improvement of your main output metrics. If your mission is to reduce CO2 emissions, you can (potentially should) make this your main output metric. This is an exercise that should be done with input/feedback of the leadership team. The article is using the word “growth” a lot.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Full buy-in from your executive leadership is also a must. Or perhaps not. The state of customer success processes.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SmartKarrot

APRIL 27, 2021

Build a trusted advisor relationship with each assigned customer to ensure goals are aligned from a business strategy perspective, identify business outcomes, and customer success metrics are defined. Work to identify and/or develop opportunities for account growth and product adoption. Project Manage using an Agile approach.

Technical Advisors 10

Technical Advisors Customer Success Outsourced Development Customer Lifetime Value 10

SmartKarrot

JUNE 14, 2021

Apply here: [link] Role: Customer Success Manager UK Location: North Lambeth, England, United Kingdom Organization: BlueOptima As a Customer Success Manager, you will actively engage senior and C-level leadership, presenting the data on how to improve their software development processes.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Finance 10

SmartKarrot

AUGUST 5, 2021

Ops brings a more technical perspective to product delivery, focusing on Lean methodologies or Agile software development practices. Through its early involvement in the development process, Ops ensures high-quality products are delivered ahead of market demand. Like what you are reading?

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

Intercom, Inc.

AUGUST 15, 2019

Instead of looking at product delivery as the metric for success, switch your focus to changes in customer behavior as the sign of whether your efforts were truly successful. So today I work with product teams to help them build better products, and I work with leadership teams to help them build the cultures that build better products. -->.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Audacix

JUNE 13, 2019

So here's what prevented Accenture from delivering a functional ecommerce web app even after raking in $32 million from Hertz and these are also the two principles you need to apply to supercharge the performance of your software projects: A lack of empowerment It all starts with the right leadership. You do empower them, don't you?

Underperforming Technical Team 58

Underperforming Technical Team Software Development Software Delivery Leadership 58

Kellblog

JANUARY 30, 2021

Leadership matters. I was used to remote work for individual creative positions such as writer or software developer. Net dollar retention (NDR) becomes the top SaaS metric , driving companies towards consumption-based pricing and expansion-oriented contracts. So, with that charitable scoring, I’m 7 and 3 on the year.

Technical Review 144

Technical Review Payment Services Payments SaaS Payments 144

SaaStr

OCTOBER 16, 2020

So the external one is, the metrics bore out that we have made the right decision here. I think that storytelling is a bit of a lost art in software development and we’re starting to rediscover it. Were there lessons from it? On the contrary, there was a big backlash around the decision from customers.

CTO Coach 214

CTO Coach Sales Hiring CTO Hire Software Review 214

SaaStr

JANUARY 30, 2025

His leadership has been characterized by building robust customer success frameworks that drive both customer satisfaction and business growth. This unusual start set the stage for a collaborative relationship that would continue to evolve, demonstrating the interconnected nature of tech leadership.

Technical Review 270

Technical Review Customer Success Scale Software Review 270