SaaStr

MARCH 5, 2025

Manage Team Expectations – Balance transparency with the need to keep the team focused on building the business. Different buyers value different aspects of your business – some want your technology, others your team or customer base. Take baby steps, learn as you go, and be realistic about the commitment required.

Technical Review 201

Technical Review Software Review Development Team Review Sales Hiring 201

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Velaris – pricing is only available upon request. Catalyst – pricing is only available upon request. Gong.io – pricing is only available upon request. Chorus – starting from $8,000/year.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. It drives employee engagement. So that’s like illustrative.

AI 81

AI Technical Advisors Underperforming Technical Team Sales Hiring 81

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. I was a software developer, a product person. Get tickets here.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Sales Hacker

FEBRUARY 17, 2021

Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. In other words, the partners balance out each other’s strengths and weaknesses. After all, why make someone forcibly talk through budget and pricing if they clam up whenever the topic surfaces?

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. You might have to rebuild your marketing team. Expand pricing and packaging.

Scale 294

Scale Scaling Underperforming Technical Team User Experience 294

Buffer Resources

NOVEMBER 7, 2024

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Pricing 2.3. Company overview 1.2. Funding 1.3.

Social Media 123

Social Media Underperforming Technical Team Technical Review Sales Hiring 123

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Pricing: Is the pricing model transparent, and does it offer a free trial or a freemium version?

Software Review 52

Software Review Engagement Software Scale 52

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. How many of you guys’ product rely on the highly functioning engineering team? Helping the engineering teams run smoothly and being super productive thanks to mentoring.

Scale 311

Scale Underperforming Technical Team Sales Hiring Engineering 311

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. Trisha Price: nCino is a little bit different in its background.

Payment Solutions 212

Payment Solutions Pricing Payments Payment Services 212

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

User Pilot

MARCH 23, 2025

million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Why aren’t app users engaging with it more? What is app engagement? What are app engagement metrics?

Mobile 58

Mobile Underperforming Technical Team Engagement Metrics 58

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Proximity to customers helps too.

Scale 286

Scale Sales Hiring Underperforming Technical Team Cybersecurity 286

User Pilot

JANUARY 2, 2025

How to design surveys for maximum engagement? The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users. Visual simplicity boosts engagement: Emoji ratings make the survey quick and fun to fill out. Was my guess right?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 65

Mobile Underperforming Technical Team Onboarding AWS 65

Incredo

DECEMBER 12, 2019

Why software reviews are your best friends and why you need them? #1 Bad reviews teach, good reviews sell Not all of your reviews will be positive. Bad reviews point out to your weaknesses, helping you better your customer support, product, onboarding, whatever issue they address.

Software Review 37

Software Review Systems Review Software Social Media 37

Totango

DECEMBER 23, 2021

To help you and your team combat this dangerous phenomenon, we’re going to do a series of articles over the next few weeks discussing various burnout and mental health topics. Decreased productivity, a high turnover rate, low engagement, and employees with poor mental and physical health all lead to heavy financial burdens for companies.

Underperforming Technical Team 105

Underperforming Technical Team Customer Success Scale Leadership 105

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 106

SMB Sales Recruiting Branding Sales Hiring 106

FastSpring

APRIL 24, 2025

Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. And so I think there are a lot of self-taught developers that just don’t know. And I’m giving that a bad description.

Business 106

Business Software Review Underperforming Technical Team AI Search 106

User Pilot

MARCH 21, 2025

The real challenge is shaping an experience that keeps users engaged and drives continuous growth. So how do you ensure your app is intuitive, engaging, and built for long-term success? My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. Profile startup.

Mobile 58

Mobile Engagement Strategy Underperforming Technical Team 58

User Pilot

OCTOBER 31, 2024

I provide a quick glimpse at their use cases, key features, and pricing to help you narrow down your options for more in-depth research. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Free trial?

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Outsourced Development 98

Outsourced Development Payment Solutions Underperforming Technical Team Metrics 98

SaaStr

JULY 29, 2019

It got a lot of engagement from the SaaS veterans out there, so I thought it would be worth digging in more on each point: Regrets are different than mistakes. What Order Should You Hire Your Management Team In? #4. But if you don’t need it, and the price isn’t super high, you’ll likely regret the dilution later.

Sales Hiring 230

Sales Hiring Venture Capital Scale SaaS 230

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Some of his first professional positions were Engagement Manager at McKinsey, as well as a management consultant at Value Partners. Campbell is probably one of the world’s foremost experts on pricing.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

MARCH 9, 2021

Whether you’re running a corporate startup marketing campaign or moving your local business into the digital age , you can’t afford to waste time and money on weak leads. It also helps prospects feel more secure about their purchase and develops the business’ reputation as a customer support specialist. Engagement.

Scale 143

Scale Underperforming Technical Team Metrics B2B 143

Intercom, Inc.

JUNE 7, 2018

Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. Developing a growth culture at Dropbox. So instead of making it free, that lack of price sensitivity took us the other direction.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

User Pilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. TL;DR Developing a solid product positioning strategy involves several key steps. Here are the steps to develop your positioning effectively: Conduct thorough market research.

Underperforming Technical Team 103

Underperforming Technical Team Market Research Technical Review Interviewing 103

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

User Pilot

AUGUST 30, 2024

What are its strengths and weaknesses? WalkMe’s customer behavior analytics suite includes tools for user journey and guidance engagement analysis. WalkMe’s pricing is available upon request, with reports suggesting it starts from $9,000 per year. What analytics features does WalkMe support?

Technical Review 105

Technical Review Software Review Systems Review Underperforming Technical Team 105

User Pilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Implement gamification to boost customer engagement. Monitor product engagement to identify at-risk customers.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

Neil Patel

JANUARY 11, 2021

Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. What is the price that customers are willing to pay for products and services in your market? What’s the typical consumer engagement in your market?

Underperforming Technical Team 141

Underperforming Technical Team Business Sales Hiring Scale 141

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Price gap We were too expensive. The winning vendor came in at a much lower price.

Technical Review 110

Technical Review Development Team Review Underperforming Technical Team Systems Review 110

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. Short on time? What is the external trigger?

Underperforming Technical Team 223

Underperforming Technical Team Advertising Technology Social Media 223

User Pilot

AUGUST 17, 2024

Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. If you’re looking for a product growth platform with advanced analytics, feedback, and user engagement features, book a Userpilot demo ! . Why did they pick Userpilot?

User Experience 105

User Experience Underperforming Technical Team Software Review Systems Review 105

Full Session

DECEMBER 23, 2024

Pricing starts at $39/month with a 20% discount on annual plans. Pricing for this qualitative analytics solution starts at $39.99/month. Pricing starts at $39/month. Pricing info is unavailable. Look beyond basic stats watch live session recordings and see precisely how people engage with your site from start to finish.

Payment Services 52

Payment Services Payment Solutions Software Review Underperforming Technical Team 52