Tom Tunguz

MAY 28, 2019

Today, China, Brazil, India, Argentina, France, Ireland, Germany; you name it, there’s a startup with a remote office there. These new models afford startups flexibility in the way they build their companies and the talent pools to farm. The immediately obvious one: developing techniques to communicate well across geographies.

Sales Recruiting 278

Sales Recruiting Startup Sales Hiring Engineering 278

SaaStr

FEBRUARY 15, 2019

For leaders nurturing a startup or scaling a business to the next level, Vlad had one central piece of advice: Embrace change. The foundational idea that RingCentral was built on was about empowering people to work the way they want with cloud communications technology. Startup leaders can never have enough good advice.

Startup 258

Startup Business Scale Travel 258

SaaStr

DECEMBER 23, 2024

Startups I invested in from cold email from founder: Salesloft (exited $2.4B) Talkdesk ($10B) Pipedrive (exited $1.5B) Logikcull (exited $270m) Owner Mangomint etc. Would you invest, yourself, based just looking at the communications and metrics? Not all of them, but many. I mean it can work Take your shot. Re-read that deck.

Venture Capital 274

Venture Capital Investment AI Metrics 274

SaaStr

MAY 16, 2025

Beyond that here are clear red flags that an investor might not be serious about investing in your startup include: Overly Complex Terms : If the investor presents a term sheet thats unnecessarily complicated, with lots of clauses and conditions, its a bad sign. Just ask what are the odds theyd want to invest, based on what they know now.

Investment 170

Investment Startup Communication Engagement 170

User Pilot

NOVEMBER 7, 2024

Best customer success software for startups and small companies. Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. Zapscale Best for : Early-stage startups. Automated client communications and workflows. Content and communication management.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

SaaStr

MARCH 13, 2024

Is Generative AI going to be transformative or incremental for your startup? The beauty of startups is you’re agile, and with LLMs, it’s language-driven. So, as a startup, you need to think deeply about the customer experience and what GenAI can do for you. Many startups build a thin layer on top of OpenAI or whatever stack.

Generative AI 272

Generative AI AI Cloud Startup 272

Tom Tunguz

MARCH 19, 2023

During that session, she alluded to a book sharing her expertise in building exceptional teams at two of the most successful startups. Millions of businesses around the world—individuals, startups, and large enterprises—are open for business only if we are. That book, Scaling People : Tactics for Management & Company Building.

Startup 229

Startup Scale Systems Review Compensation 229

Tom Tunguz

AUGUST 8, 2021

A common topic today in software startup board rooms is: should the company price by seat or by usage? how to communicate pricing changes. Pricing is one of the questions that persist through the evolution of a company. It’s the canonical book on modern pricing. the key factors to think about when pricing.

Pricing 244

Pricing Startup Strategy Innovation 244

SaaStr

OCTOBER 6, 2023

If you’re a seed-stage startup, Michael shares the best ways for you to present your company to startup investors. They could talk about how they were starving startup founders who couldn’t pay their rent. Too much time, not much done All traction is communicating what you’ve done since you started and why that’s impressive.

Payment Methods 273

Payment Methods Startup Payment Solutions Sales Hiring 273

Tom Tunguz

OCTOBER 4, 2019

These kind of communications are just as necessary within remote or distributed teams, but they require more planning, more foresight in order to be successful. They are more deliberate about their internal communication at far younger stages. consequently, these businesses articulate their values sooner.

Startup 252

Startup Interviewing Investment Communication 252

SaaStr

JANUARY 28, 2025

The company realizes that the startup space is highly competitive in terms of speed, and therefore, they need to execute extremely fast. The most successful startups are those that resonate with customers and succeed in taking budget from existing solutions without being compared to them, as they offer something new and better.

AI Search 244

AI Search AI Artificial Intelligence Technical Review 244

SaaStr

APRIL 2, 2020

Q: As a CEO of a Startup, Is It Normal to Argue With Your Co-founder Early On? Bring in an outsider to see if you can improve communication and fix it. The post As a CEO of a Startup, Is It Normal to Argue With Your Co-founder Early On? It is common. It is not IME normal. I’ve had 2 incredible co-founder experiences.

Startup 230

Startup Communication Leadership 230

SaaStr

JUNE 14, 2023

At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR. Communicate your core values clearly and frequently. Key Takeaways Scaling a SaaS startup to $1B+ is no easy feat. And it worked!” Dines shares.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Tom Tunguz

MARCH 27, 2025

As startups scale, effective sales implementation becomes the difference between stagnation and sustainable growth. After analyzing hundreds of sales organizations across startups, I’ve distilled the key pieces of advice that founders and leaders should keep in mind.

Scale 182

Scale Sales Hiring Startup Compensation 182

SaaStr

FEBRUARY 21, 2025

He recognized early on that cloud-based solutions could solve many of the communication and coordination challenges inherent in construction projects. Company Growth and IPO Under his leadership, Procore grew from a small startup to a major player in construction technology.

Construction 242

Construction Education Leadership Company Culture 242

TechEmpower SaaS

DECEMBER 11, 2023

Although noteworthy, working with large corporations differs remarkably from working with startups. Communication: Evaluate their communication style. While beneficial, some project managers hinder effective communication. Are they publicly available? Beware of being swayed by big-name firms or impressive name-dropping.

Software Development 443

Software Development Development Software Review Software 443

The Daily Egg

JULY 14, 2020

Effective communication can make or break the success of your organization. This holds true for large enterprises to small businesses, startups, and everything in between.

Enterprise 354

Enterprise Startup Communication Business 354

Tom Tunguz

MAY 13, 2020

Internal communications differ in remote work. Without clear and reliable internal communications, a startup cannot move as a single unit and execute with speed - a startup’s core advantage. Writing becomes more critical. Relationship building must take new forms.

Management 346

Management Business Banking Startup 346

Kellblog

OCTOBER 28, 2023

Because our purpose is to take a few communications lessons from this PR mess, I’m not going to dig into the story itself. Instead, we’re going to study what I guess happened — and there are some big guesses here — and then make four recommendations that could prevent something like this from happening at your startup.

Communication 125

Communication Interviewing Startup Banking 125

Chart Mogul

JANUARY 9, 2025

In these cases, the model helps communicate the value of the change and introduces prospects to the innovation. Tailor your pitch and communication to address your customers pain points and priorities. Dani Riggs, Head of Revenue & Business Operations, Accord But in reality, many successful startups dont follow this path.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

JANUARY 28, 2022

Cathy Gao , Partner at Sapphire Ventures, and Anoushka Vaswani, Partner at Lightspeed Venture Partners, moderated a panel with Carlos Delatorre , CRO at TripActions, and Latané Conant, CMO at 6sense to discuss how you can scale your startup from $20 million ARR to $200 million ARR through go-to-market execution, talent, and culture.

Scale 241

Scale Sales Hiring Scaling Sales Recruiting 241

SaaStr

MAY 11, 2025

This program ensures that VCs review your startup profile before the event, increasing your chances of securing a meeting. Be specific in your meeting requestshighlight why your startup aligns with their investment focus. Its designed to connect founders with VCs actively looking for investments. Tailored outreach is key here. #4.

Venture Capital 170

Venture Capital Technical Review Innovation AI 170

Intercom, Inc.

AUGUST 30, 2022

By building a strong business tech stack for your startup – covering everything from incorporation to growing long-lasting customer relationships – you can not only win back time and establish best practices, but create a solid foundation for your business to grow. Ready to take your startup to the next level?

Scale 164

Scale Payment Services Startup AWS 164

Tom Tunguz

JUNE 22, 2022

For web3 startups to thrive, their marketing teams will need to spend marketing dollars to acquire users efficiently. The behavioral patterns in web3 differ driven by anonymity, communication patterns on discord and telegram, and the consequences of using tokens as user acquisition, as governance votes, and currency.

Blockchain 355

Blockchain Marketing Advertising Government 355

SaaStr

SEPTEMBER 17, 2020

For those unfamiliar with her background, Brescia started off as the founder and COO of Bitnami, a 75 person startup. Key Points: Communicate your vision and expectations. 4 Communicate Thoughtfully. Always be careful about what or when you communicate, and your implication of decisions. 1 Build a Support Staff Early.

Leadership 358

Leadership Scale Communication Scaling 358

SaaStr

MAY 16, 2023

Founders embarking on seed or early-stage funding rounds in this competitive market must pay special attention to investor relations, the art and science of communicating with and managing your investors. To begin to understand how essential investor relations are, consider the following data: 60% of startups have more than six investors.

Communication 271

Communication Startup Investment Strategy 271

Scytale

MARCH 12, 2025

As the UKs tech startup ecosystem continues to thrive, visionary founders are driving innovation across various industries, shaping the future of technology , finance , healthcare , and beyond. In this article, we highlight the top 10 tech startup founders in the UK for 2025 (who you should be following if you arent already!),

Startup 59

Startup Scale Cybersecurity AI Search 59

SaaStr

SEPTEMBER 3, 2023

As CMCO, Luca Penati leads marketing and communications worldwide, leveraging the success of BEE’s visual builders across many industries and more than 180 countries. With BEE, teams and organizations of any size can experience an easy, fast way of creating engaging content for their internal and external communications needs.

Consulting 269

Consulting Communication Startup Branding 269

SaaStr

APRIL 11, 2023

Silicon Valley Bank specialized in venture capital-backed startups, primarily in tech. Other qualifiers diTargiani looks for in a startup are: Revenue, although pre-revenue deals are also accepted. In hindsight of the SVB collapse, PacWest communicated far better than other banks going through the same experience. Take a breath.

Banking 271

Banking Sales Hiring Venture Capital Communication 271

SaaStr

MARCH 26, 2021

It gets them into the communication flow for business. Along with the startups they’d like to buy. BigCos don’t buy that many startups. You literally have almost no idea if any Big Tech company really will ever want to buy you. What do I mean? Most deals you see on TechCrunch do seem logical and even obvious.

Acquisition 353

Acquisition Scaling Startup Cloud 353

Tom Tunguz

MAY 20, 2019

That transition is a tough one, and one that comes very quickly in startups. In a 100 person startup, five slow-to-decide executives limit the productivity of 95 employees. In a 1000 person startup, the ratio might be 10:990. A list of people who would be involved, and communication plan. The converse is equally true.

Interviewing 276

Interviewing Startup Leadership Communication 276

SaaStr

OCTOBER 19, 2022

Many startups kick things off with one founder, but just as many have been successful with two co-founders. Like any partnership or business venture, being a founder or co-founder takes a lot of communication and planning upfront to increase the likelihood of success. We’ve had a healthy disrespect for conventional wisdom.

Scale 325

Scale Venture Capital SaaS Acquisition 325

SaaStr

APRIL 5, 2023

In this week’s CRO Confidential episode, Blond talks to one of the best revenue operations leaders on the planet, Cherishma Shah, where she shares insights into the Rev Ops role, why your startup might need one, and how to maximize impact with this powerhouse position. Instead, solve for core capabilities rather than exact fit.

Sales Hiring 245

Sales Hiring Education Scale Strategy 245

Tom Tunguz

AUGUST 3, 2022

The lack of a native messaging protocol prevents apps from communicating with their users. Today, web3 apps communicate with users on Discord & Telegram. Products work around this limitation by linking existing communication systems to wallet addresses like email addresses, or Discord & Telegram handles.

Machine Learning 277

Machine Learning Artificial Intelligence Communication Customer Support 277

TechEmpower SaaS

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. What are your key Startup Metrics ? eCommerce Does your startup run on a subscription model? Communication/Forums Are there discussion forums? How will you be taking this to market?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

MARCH 5, 2025

Codium is one of the fastest-growing startups in the AI coding assistant space, having scaled its go-to-market team from 3 to 75 in just under a year. Hypergrowth Requires Aggressive but Smart Hiring: Codium scaled from 3 to 75 go-to-market hires in under a year, an astonishing pace for any startup. Their strategy?

Sales Hiring 180

Sales Hiring Scale Sales Recruiting AI 180

SaaStr

JULY 6, 2022

Front is a communication hub that helps teams work better with customers. The app connects all communication channels (social media, email, live chat, etc.) A weak point they found was communication, particularly with email. So she kept regular meetings with her investors to glean as much wisdom as possible in the startup stage.

Enterprise 261

Enterprise Sales Hiring Social Media Communication 261