User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media Customer Support 97

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? Automation , in this context, emerges as a critical tool, enabling businesses to effectively manage customer relationships from initial engagement through to retention and beyond.

Payments 52

Payments Payment Services Revenue Management 52

Clouded Judgement

JANUARY 26, 2024

For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. As I said, that SKU has outsold any other new introduction we put into the marketplace.

Cloud 161

Cloud Marketplace as a Service AI Subscription 161

User Pilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There are many fantastic examples to draw from across the SaaS marketplace. Try your best to communicate with clarity and simplicity.

Management 98

Management Technical Review Software Review Customer Support 98

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

FastSpring

FEBRUARY 20, 2020

And who manages the ecommerce team that creates a seamless online customer experience? Yep, the Ecommerce Manager gets to do it all. Essentially, an Ecommerce Manager oversees all online activities and maintains the company’s brand on all digital properties. So, let’s get into how an Ecommerce Manager gets it all done.

Payment Methods 78

Payment Methods Outsourcing Services Payment Solutions Outsourced Development 78

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Stax

JANUARY 3, 2024

Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics. Imagine a restaurant using a mobile POS system to manage sales both at its permanent locations and through its food truck. They’re no longer just for SMBs.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Funding to Date : $37M from Tiger Global Management, Ribbit Capital, and others. Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Nibo offers simple and efficient financial management.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

BetterCloud

NOVEMBER 29, 2022

The increase in shadow IT dovetails with the rise of SaaS (software-as-a-service) in the workplace: cloud-based apps like Slack, Mailchimp, and Zoom—to name a few commonly IT-approved examples. Maybe it’s an app, new to the marketplace, that performs a very specific task relevant to your workflow that one intrepid staffer has uncovered.

Management 52

Management Marketplace as a Service Technology Innovation 52

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. ChurnZero previously made the list as being named one of the Fastest Growing Products in 2020.

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. Transparency builds trust and helps manage customer expectations.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

FEBRUARY 18, 2024

Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Andreessen Horowitz

MARCH 1, 2024

The trio eventually joined forces to found Outing , a social marketplace where users can discover, book, and plan group outings. This experience inspired her to create Pug.ai , a career management software that utilizes AI tools and digital humans to assist individuals in upskilling and landing career opportunities.

Technical Cofounder 76

Technical Cofounder Development Team Review Technical Review Software Review 76

Intercom, Inc.

MAY 5, 2020

All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. Then you have to understand that you can’t be a platform without having that marketplace point of view.

Marketplace as a Service 171

Marketplace as a Service Transportation Machine Learning Artificial Intelligence 171

Blulogix

FEBRUARY 10, 2024

By automating routine tasks such as quote generation, contract management, and billing, businesses can reduce manual errors, accelerate operations, and free up resources to focus on strategic initiatives. Ensure Transparent Communication: Maintain open lines of communication with customers throughout the Q2C process.

Payments 52

Payments Payment Services Payment Solutions Payment Methods 52

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. GDPR makes organizations accountable for data breaches caused by third-party service providers.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

SaaStr

AUGUST 29, 2022

5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator : Anu Hariharan , Managing Director at Y Combinator, will share key learnings from top B2B startups and how these pivotal lessons help founders build in any sector. In other words, companies need to sell a vision – not a product. GET 20% OFF!

Scale 244

Scale Sales Hiring Marketplace as a Service B2B 244

FastSpring

JULY 14, 2020

Managing risk in affiliate programs has been a growing concern in the industry at large. The most effective way to manage risk inside of an affiliate program is to stop it before it starts. Many affiliate solutions will have formal processes for managing the removal of affiliates in the even they are committing fraud.

Payment Methods 136

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 136

SaaStock

MARCH 26, 2019

Elevator pitch : Construct develops a field communication platform for construction projects. Its platform enables engineers, architects, and project managers to communicate and collaborate in the construction supply chain network. Don’t hold back, this is a rare opportunity. Founders : Drew Beaurline and Patrick Albert.

Startup 210

Startup Artificial Intelligence SaaS Construction 210

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. ChurnZero previously made the list as being named one of the Fastest Growing Products in 2020.

Software Review 52

Software Review Technical Review Software Marketplace as a Service 52

Intercom, Inc.

NOVEMBER 30, 2021

so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom. Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Totango

APRIL 25, 2022

An inspiring customer journey is one where your customers’ experience with your product, service and organization as a whole is so memorable and engaging that your company’s teams are inspired and excited to produce the same experience for all of your customers! Scale Your Journey, Not Your Platform. What are you waiting for?

Scale 86

Scale Marketplace as a Service Customer Success Communication 86

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

The Marketing & Growth Hacking Publication

APRIL 7, 2019

Image source: Unsplash Do you want to offer excellent customer service to your customers? Did you know you can include an additional touch to your customer service and make it a formidable marketing tactic that will help to bring in more consumers to your business? Of course, it is outstanding and enhanced customer service.

Marketplace as a Service 40

Marketplace as a Service Revenue Business Growth Hacking 40

Neil Patel

SEPTEMBER 22, 2020

You are getting enormous levels of organic traffic … Full of enthusiasm, you rush to your sales manager to check the sales status. That’s all because of our ability to constantly optimize and improve our methods according to the current trends in the marketplace. You should check out the services of Neil Patel Digital. #2

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

How To Buy Saas

APRIL 8, 2024

These services ensure that your organization has the resources it needs to keep up with the latest healthcare standards. BPO firms help companies manage important business processes, including electronic billing, supply chain management, and electronic health records. You can also focus on the core functions of your business.

Outsourcing Services 40

Outsourcing Services Payment Services Healthcare Payments 40

Subscription Flow

JANUARY 1, 2024

Integrations: Pay attention to a platform that integrates with your ecommerce website as well as any other critical tools or systems, such as your inventory management software and key social commerce channels. Your responses to these questions are how they judge your customer service.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. For SaaS product managers, market research, including competitive analysis, is crucial. It evaluates past strategies and gauges the potential success of new offerings.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

User Pilot

MARCH 20, 2024

The open-source model creates revenue by charging for beyond-the-basics services. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services. This system helps manage customer licenses efficiently, ensuring only authorized users can access your software.

Software 59

Software Revenue Strategy Advertising 59

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. MSPOTs are a valuable tool for a number of reasons - they drive alignment and communicate in simple terms what can often be a complex area. Prioritisation 4.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Neil Patel

JANUARY 21, 2021

Planning and Project Management Bootstrapping Tools. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. per user per month. HostGator costs only $3.84

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? Baremetrics is an online subscription management tool designed for both organizations and individual brands that use a subscription billing system. Just like Chargebee, it is web-based and offers 24-7 customer service. What suits your business?

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

How To Buy Saas

JULY 8, 2023

For companies in the Software as a Service (SaaS) industry, this is particularly true. Do you want to increase website traffic and generate more leads, enhance your direct sales approach, or improve your customer service processes? They’ll offer professional advice, services, and guidance to help your business reach the next level.

Branding 40

Branding Sales Hiring Social Media Marketplace as a Service 40

Neil Patel

DECEMBER 22, 2020

However, you still have to deal with finding the right influencers, managing communications, making sure influencers create the posts you pay them for, and tracking campaign efficacy. Dealspotr’s Influencer Marketplace. Working with micro-influencers, who have smaller but more targeted audiences, might be the way to go.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Customer attitudes and overall customer experience are displayed in a range of behaviors and direct communications.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93