SaaStr

JANUARY 28, 2020

You can argue all you want about investment, but their cashflow management. Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. It goes back to that cashflow management. Aaron : And they just have to do it. We were wrong.

Sales Hiring 210

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 210

SaaSOptics

MAY 19, 2022

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

Acquisition 59

Acquisition Scale Strategy Software Review 59

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. How did Justin communicate the situation to his bosses? What does Justin advise others in communicating burnout to their superiors? * What can leaders do to create an environment of safety for their team?

Scale 142

Scale Underperforming Technical Team Sales Hiring Interviewing 142

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. But it’s not great yet about communicating that information in a real world way. In offline, things are embodied.

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Sales Hacker

NOVEMBER 21, 2019

According to Salesforce’s recent State of Service report, more than half of service providers will be adding chatbots to their lineup in the next year and a half. This is a start, but to stay ahead of the competition in today’s sales world, sales teams need to start utilizing AI much more than that. Communication.

AI Search 85

AI Search Scale AI Artificial Intelligence 85

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. Loving our podcast content? It’s just the type of work I was doing.

SMB 186

SMB Scale Startup Marketplace as a Service 186

Sales Hacker

MAY 22, 2020

The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. Sales Accepted Leads, on the other hand, already had their first, second, and third touch with your unique value propositions, product, or service. The answer lies in pop-ups.

Payment Methods 113

Payment Methods SaaS Payments Payment Services Sales 113

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Ideally the solution is your product or service, but even if it isn’t, your goal should be to solve the customers problem.

Sales Hiring 56

Sales Hiring Development Team Review Technical Review Sales 56

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Neil Patel

JANUARY 20, 2021

Post your team photos like Zappos. Don’t Just Promote Products and Services. Bombarding your fans with 10 poor-quality updates in an hour. Most people form groups around: Their brand/business Their products/services A specific lifestyle e.g. a book club or a journalling club Specific topics e.g. a content marketing group.

Social Media 145

Social Media Software Review Branding Engagement 145

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Tip #3: June of 2017 brought a big change to password management. Reddit’s recent password breach is a textbook example of why (as Ars Technica put it) “ phone-based 2FA is that bad.” NIST no longer recommends routine password changes.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Management and Operations. Sales Manager Survival Guide. The 5 Dysfunctions of a Team. Sales Management. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Simplified.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Sam’s Corner [33:50 ].

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Data 96

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? What works? What does not work?

Sales Hiring 200

Sales Hiring Scale Technical Review Outsourcing Services 200

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. His first career steps were at Seer Technologies and Monitor Company in the 1990s.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SmartKarrot

AUGUST 22, 2022

VOC is often used in marketing, product development, sales, customer service, and management. Voice of the customer (VoC) is a process that helps companies understand what their customers want to improve their products or services. It is also known as the voice of the marketplace or the consumer.

Social Media 10

Social Media Scale Banking Marketplace as a Service 10

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 122

Payments Merchant Services Payment Solutions Payment Services 122

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Use your voice, communicate your goals often and don’t lose alone!

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. Keep an eye out as we will be making regular updates. Source SaaS Metrics 2.0:

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Casey Accidental

OCTOBER 24, 2022

This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. Eventbrite was historically a 50% sales and 50% self-service business. The optimal outcome for a business like that is a “good enough” user experience with account managers that can make up its flaws.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Neil Patel

SEPTEMBER 23, 2020

Our team at Neil Patel Digital has created this handy guide to help you find the best Facebook ad consultant who knows what he’s doing, without wasting your marketing budget or talking in circles. If you want to explore Facebook as a means to advertise your products and services for maximizing sales and generating leads, you need an expert.

Advertising 123

Advertising Consulting Scale Sales Hiring 123

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

Chart Mogul

APRIL 24, 2020

With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Was that the last wave of bad news?’ ‘I’m How bad will it get? Arrested attention. Click To Tweet.

Forecasting 98

Forecasting SaaS Underperforming Technical Team Marketplace as a Service 98

OpenView Labs

SEPTEMBER 3, 2020

Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. It’s the “why” behind the mission and the glue that holds everyone together in good times and bad. Like communications, culture belongs to the people,” Kristin explained.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices. It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

SaaStr

NOVEMBER 21, 2020

As for Rob, before founding Salsify, he was the first-ever product manager at Cambridge Semantics and before that was a Senior Product Manager @ Endeca helping grow the company to it’s $Bn exit. What does great change management look like to Rob? What does Rob believe are the biggest misconceptions around change management? *

SaaS Payments 258

SaaS Payments Scale Payment Services Payment Solutions 258

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam Jacobs: Is it a subscription service? It has been an incredible journey for him. So what do we do, right?

Subscription 107

Subscription Payment Features Scale Underperforming Technical Team 107

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

How To Buy Saas

MAY 22, 2022

Marketing automation is mainly responsible for managing landing sites, email marketing, digital campaigns, lead tracking, and scoring. . Goal: You may manage client relationships, boost sales rep effectiveness, and increase efficiency with a CRM solution. Key differences between marketing automation vs crm. Generate Better Leads.

Marketing 52

Marketing Sales Recruiting Systems Review Software Review 52

Chart Mogul

APRIL 24, 2020

With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Was that the last wave of bad news?’ ‘I’m How bad will it get? Arrested attention.

Forecasting 52

Forecasting Underperforming Technical Team SaaS Marketplace as a Service 52

User Pilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another important aspect for product managers to consider is customer loyalty. Looking to drive adoption with contextual user onboarding ? Geoffrey Moore.

Onboarding 98

Onboarding Software Review Marketplace as a Service Engagement 98

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 179

Scale Underperforming Technical Team Investment Sales Hiring 179

Sales Hacker

OCTOBER 20, 2020

If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. If RFPs are slowing down your sales team, you need to check out Loopio. On the show, we discuss a lot of ideas that I personally use every day and I’ve seen great success with. We’re on iTunes.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69