Sales Hacker

DECEMBER 6, 2024

Special thanks to Jason Saltzman and Live Data Technologies for sharing access to real-time job change data for over 88 million professionals, revealing critical trends across customer success and go-to-market teams. Engagement? Lets get into it. Is itpre-sales? Post-sales? Onboarding? Growth and expansion? Chasing down invoices?…

Customer Success

Buffer Resources

NOVEMBER 7, 2024

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Are they looking for a developer with a specific skill set?

Social Media

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

AI Search

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. The app isnt engaging: A lack of engaging features can get users to ditch your app for a competitor. Complex onboarding: 74% of users abandon an app after a poor onboarding experience.

Payment Solutions

Teamgate

JULY 16, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Better Client Management : 87% of deals are lost due to poor follow-ups. Then, refine these groups further based on property preferences and engagement levels.

Scale

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. How many of you guys’ product rely on the highly functioning engineering team? Helping the engineering teams run smoothly and being super productive thanks to mentoring.

Scale

SaaStr

JUNE 7, 2021

Today, Veeva is at $45B Cloud juggernaut dominating pharma and life science Cloud applications. If you don’t have tickets, lock in Early Bird pricing today and bring your team! We’re building the industry cloud for life sciences, so our customers are people like Pfizer and Novartis, etc., Get tickets here.

Sales Hiring

SaaStr

NOVEMBER 1, 2022

Sequoia Capital’s India arm put together a terrific summary of all their learnings about SaaS and Cloud from SaaStr Annual this year. They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. In return, they will spend a certain number of hours per month with your team.

Scale

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. It is a cloud-based platform that offers the services of Asia’s top AI assistant for hotel staff – Gaia. It provides smart hardware self-development and cloud service.

SaaS Payments

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review

Intercom, Inc.

JULY 28, 2022

By the time he left to join Google Cloud as EMEA VP of Operations and Customer Growth, Salesforce had around 17 billion dollars in revenue and almost 50,000 employees. Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom.

Scale

Aaron Beashel

OCTOBER 31, 2016

Alex co-founded the well-known SaaS company Desk.com before selling it to Salesforce and becoming the VP of Service Cloud (their second largest business unit, behind Sales Cloud). It was game-changing for the company, and for each team that implemented it. How to create a V2MOM framework for your company or team.

Scale

Neil Patel

SEPTEMBER 9, 2021

If you could visualize your data and share your findings with key team members? Power BI service: With the Power BI cloud service, you can view reports created in the Power BI Desktop service and share them across the company. per user per month, Power BI Pro gives you access to the cloud-based service. Import Your Data.

Marketing

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. The design team at IBM likes to employ a “make to learn” method. Fergal: Cool. .

AI Search

Neil Patel

MARCH 2, 2021

Traditionally, a company had to engage in shotgun style advertising and find methods to track consumers through the decision-making process. Today, many web-based companies can engage in highly targeted campaigns and track consumers as they progress from interested leads to long-lasting loyal customers.

Acquisition

SaaStr

JULY 22, 2019

That’s not a bad start. We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went.

Scale

SaaStr

NOVEMBER 13, 2020

I wanted to have another fun, informal conversation with, one of, I think, the most insightful and smartest cloud investors, Sunil Dhaliwal. Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. But if you’re looking for engagement, that might not be the right strategy.

Sales Recruiting

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020.

Payment Solutions

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. For us, that first fit was with growing sales teams.

Scale

Neil Patel

JANUARY 21, 2021

Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. You won’t have to worry about the security of your data — enterprise-level security comes standard and everything syncs instantly to the cloud. You don’t need any SEO or developer experience to use it.

Payment Methods

SaaStr

JANUARY 14, 2020

That was when a new vision formed beyond the physical classroom to what would later become our cloud, where we can teach anyone anywhere the digital technology skills of the future. That was in 2010, and we committed the company to go big with this cloud-based SaaS business model that would allow us to reach individuals anywhere in the world.

B2B

User Pilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? Its goal is to help make informed decisions about product development , marketing strategies, pricing, and customer acquisition in SaaS companies. Heatmaps : Color-coded UI overlays indicating areas of high engagement.

Market Research

Stax

MARCH 18, 2025

Whichever route you take, remember to run A/B testing so you can make data-informed decisions in order to fully engage your SaaS operations. If your product is amazing, but you have a poor onboarding process, chances are high you’ll have a low activation rate.

Scale

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. Document Engagement Metrics. The Top 5 Options for Document Management Software.

Payment Solutions

Neil Patel

NOVEMBER 25, 2020

In emotional marketing, we talk a lot about using psychological triggers to get customers to click, convert, engage, etc. “By Emotion Marketing Doesn’t Guarantee Successful Engagement. Which Emotions Attract the Most Marketing Engagement in Content? You don’t want your audience to make bad decisions. Yes and no.

Marketing

ChurnZero

APRIL 1, 2022

Having realized her long-term career goal, Sharon was on cloud nine. How to help teams with imposter syndrome as a leader. I’ve led major changes to improve things for our customers before, and I will work to earn the trust of this team.’”. How to help teams with imposter syndrome as a leader. What is imposter syndrome?

Customer Success

Clouded Judgement

SEPTEMBER 19, 2023

Before diving into more specifics about what Tabular does, I’d like to start with a brief overview of how cloud-native data architectures have evolved over the last decade. Typical data lake storage solutions include AWS S3, Azure Data Lake Storage (ADLS), Google Cloud Storage (GCS) or Hadoop Distributed File System (HDFS).

Data

SaaStr

JULY 1, 2020

She manages a huge global team. There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Four, people in the sale?

Merchant Services

User Pilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes.

Software Review

Sales Hacker

JULY 19, 2022

Celine brings more than twenty-five years of experience to Boardable, which is a platform that allows board members to engage easily. If you missed episode 210, check it out here: Increasing Revenue on Cloud Marketplaces with Tim Hudson of Tackle. And now she’s doing an incredible job leading a team of 13 people at Boardable.

Sales Recruiting

User Pilot

DECEMBER 5, 2023

A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Next, research the market trends and competitors to identify their strengths and weaknesses. Gradually develop more complex prototypes. Keep testing and experimenting to further refine the design.

Underperforming Technical Team

User Pilot

MAY 29, 2024

Foster cross-functional team collaboration and communication. Best tools to use in your product development process: Userpilot – best tool for designing in-product experiences. Asana – best project management tools for teams. Userpilot helps product teams understand user behavior and drive product adoption.

Underperforming Technical Team

User Pilot

FEBRUARY 28, 2023

Five key NPS visualizations are bar chart, pie chart, line chart, response tag analysis, and word cloud. For example, if 90% of your detractors have complaints against your customer support team, you can take action to improve your customer support, such as creating an in-app knowledge base. NPS word cloud. NPS bar chart.

Underperforming Technical Team

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment

OpenView Labs

AUGUST 27, 2020

This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian). Ideally, a cybersecurity tool runs quietly in the background, covering for the CISO and ensuring there are no weaknesses.

Underperforming Technical Team