User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. There’s no simple answer to this question. Book the demo!

AI Search 95

AI Search AI Payment Solutions ChatGPT 95

User Pilot

JULY 18, 2023

Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. Product analytics software provides objective insights into user behavior and product performance. Let’s get right to it! Best product management software tools.

Software Review 91

Software Review Software Management Azure 91

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score.

Retention 97

Retention Metrics Strategy Scale 97

Neil Patel

MAY 4, 2021

What’s more: research shows they generate double the sales of paid ads and with a 37% higher customer retention rate. Content strrategy can be a vague concept, but for the purposes of this post, we mean things like publishing cadence, tone and voice of the author, and content elements (text, graphs, etc.). I worked hard.

Social Media 145

Social Media Strategy Construction Branding 145

Neil Patel

SEPTEMBER 1, 2020

Neil Patel Digital (best for SEO content marketing) Voice SEO (best for Voice search) ReachLocal (best for local SEO) FATJOE (best for backlinks’ acquisition) OuterBox (best for eCommerce SEO). But most importantly, it uses high-quality content to engage and convert visitors into leads and customers. Not anymore.

Outsourcing Services 137

Outsourcing Services Outsourced Development Sales Hiring Software Review 137

How To Buy Saas

MAY 2, 2024

In this blog, I will explain to you all the features and functionalities of Interakt and also suggest the top 7 Interakt alternatives that you must check out before you take your pick. Features Offered: Create and automate chatbots using ChatGPT to ensure customer assistance even beyond business hours. Check Sendwo Here!

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

SaaStr

APRIL 25, 2021

But when you leave your customers out of the equation, your best efforts may not be enough to truly serve your user base. Beth Toland, the Head of Experience Research at Asana, shares her tips for making your roadmap inclusive of customer needs and ways to use insights to improve your product development. It’s a virtuous cycle.”.

Development 193

Development Innovation Company Culture Consulting 193

User Pilot

MAY 10, 2023

to analyze customer data and predict customer actions. Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Google’s speech recognition technology has changed the way marketers address SEO to optimize for voice search. What is AI in marketing?

Artificial Intelligence 65

Artificial Intelligence AI Search AI Machine Learning 65

User Pilot

MAY 18, 2022

Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Organizations use Pendo to derive product analytics and launch targeted in-app guides.

Software Review 96

Software Review Pricing Enterprise Onboarding 96

User Pilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Social Media 84

Social Media SaaS Marketplace as a Service Communication 84

User Pilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. Read on to find out how!

Artificial Intelligence 94

Artificial Intelligence Software Review Data Systems Review 94

Totango

OCTOBER 7, 2021

Knowing how to get customer feedback can be tricky. First, there is the challenge of getting customers to share feedback. Customers who are upset will often spread their displeasure to others without ever telling you, while those who are satisfied may keep it to themselves. Use a Product Analytics Map for Your Product.

Software Review 102

Software Review Technical Review Interviewing Benchmarks 102

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

AI 94

AI Customer Success ChatGPT Management 94

Buffer Resources

OCTOBER 23, 2023

Optimize the text in your video and on your channel for SEO Search engine optimization isn't just for blogs and websites; it's crucial for YouTube Shorts as well. The beauty of short-form video is that it allows anyone to become a creator. With a phone and the Internet, you can start growing a platform for yourself.

Social Media 134

Social Media Trends Engagement Branding 134

Neil Patel

AUGUST 28, 2020

The main ones being: SEO-optimized content marketing Voice SEO Link building, Local SEO, and eCommerce SEO. Today, there are hundreds, if not thousands, of SEO agencies out there. And each one of them is good for something. On arrival, the announcer congratulates you for a safe journey and welcomes you to Beverly Hills in Texas.

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

Neil Patel

JANUARY 27, 2021

Video and voice search are leading the charge in 2021. SMBs that blog generate 126% more lead growth than their non-blogging counterparts. SMBs that blog generate 126% more lead growth than their non-blogging counterparts. Over 41 percent of Americans use an ad blocker of some sort. Exceedingly well. Not anymore.

Content Marketing 143

Content Marketing Marketing Social Media Artificial Intelligence 143

User Pilot

APRIL 28, 2023

You can leverage AI to analyze customer and product usage data for personalization of the customer experience inside the product. AI is great at creating clear and engaging copy in a tone of voice that resonates with users. AI is great at creating clear and engaging copy in a tone of voice that resonates with users.

Artificial Intelligence 82

Artificial Intelligence AI Onboarding Machine Learning 82

Buffer Resources

SEPTEMBER 20, 2023

I like this line from AdWeek : Ignoring customers on social media is similar to ignoring the phone ringing when they call your help centers. I’ve broken it down here into a daily checklist, a weekly checklist, and a monthly checklist as some of the activities vary in their frequency and need.

Social Media 120

Social Media Branding Engagement Benchmarks 120

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Marketplace as a Service 80

Marketplace as a Service AI Search Social Media SaaS 80

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Post topics include marketing, branding, analytics, various ecommerce platforms, and conversion optimization tips. Podcast: Voices of Search by Searchmetrics.

Payment Methods 75

Payment Methods Scale Payments Payment Services 75

Neil Patel

JULY 28, 2021

Ask yourself if you are creating content to boost brand awareness, generate leads, convert users, attract past customers, improve search ranking results, or something else altogether. Once you have clearly defined your goals, you can determine if a content strategy is actually the best way to achieve them.

Strategy 141

Strategy Development Social Media Sales Funnel 141

Neil Patel

FEBRUARY 22, 2023

Therefore, rival businesses in this space need to ensure an effective travel SEO strategy to remain competitive and drive more customers. When you’ve compiled your list, add these keywords to: Blog posts Meta descriptions Social media URLs and website Online profiles and directories (like Google Business Profile and Yelp, etc.)

Travel 81

Travel Strategy Social Media Technical Review 81

FastSpring

NOVEMBER 27, 2018

You can support this particular page with internal links from your blog posts. It would make more sense to have a blog post on outdoor photo editing techniques linking back to the landscape photography page instead of having that same blog post support a topic like interior design photography.

Social Media 69

Social Media Mobile Engineering User Experience 69

Totango

OCTOBER 7, 2021

Knowing how to get customer feedback can be tricky. First, there is the challenge of getting customers to share feedback. Customers who are upset will often spread their displeasure to others without ever telling you, while those who are satisfied may keep it to themselves. Use a Product Analytics Map for Your Product.

Software Review 71

Software Review Technical Review Interviewing Benchmarks 71

How To Buy Saas

MARCH 14, 2024

This will not only help improve customer experience, but also improve your engagements, and boost sales and conversions. So in this blog, I will guide you through some of the top WhatsApp API providers in 2024, why you should you them, and how to find the best fit for your business. What are WhatsApp API Providers?

Payments 52

Payments Payment Solutions Payment Methods Business 52

User Pilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. The customer experience (CX) encompasses all customer interactions with every aspect of your company as they move through the user journey stages. What is customer experience?

User Experience 87

User Experience Underperforming Technical Team Customer Lifetime Value Retention 87

User Pilot

MAY 1, 2021

Are you just starting to put together a Voice of the Customer (VoC) program? Specifically, we’ll go over: 9 different methods on how to collect Voice of the Customer data. 6 best practices to follow for a successful Voice of the Customer program. Content: What is Voice of the Customer (VoC)?

Data 52

Data Social Media Technical Review Interviewing 52

Buffer Resources

MAY 2, 2024

The creator economy is filled with loads of potential for anyone willing to put in the effort and build an attractive-looking brand.    Regular people are becoming creators, and today, one of the most lucrative ways to generate income from the creator economy is with video. It’s a low-hanging fruit for anyone with a smartphone. 

Payments 84

Payments Payment Methods Social Media AI Search 84

Neil Patel

OCTOBER 25, 2021

Without customers, you wouldn’t have much of a company. This tool helps in many ways, including: Receive custom lead recommendations. Real-time sales updates for customers and prospects. For this reason, spending time and money on sales and marketing-related tasks is never time wasted. Let’s get started!

Sales 131

Sales Social Media Cloud Software 131

User Pilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion.

SaaS 85

SaaS Scale Leadership Customer Lifetime Value 85

Neil Patel

SEPTEMBER 29, 2020

In this area, you can add additional effects to your videos, such as voice effects and filters. At the bottom of this screen, you can customize your videos even more. Many business owners haven’t taken the time to figure out how TikTok can work as a marketing tool. However, TikTok is now attracting a wide range of people.

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

User Pilot

JULY 27, 2023

Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. In large companies, the CSM also oversees other customer success roles. SaaS companies have many moving parts, and it can be difficult to determine who does what.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

User Pilot

APRIL 28, 2023

A knowledge base is a central hub of resources that helps your customers solve problems and learn more about your product. It saves time and resources and improves customer satisfaction by providing self-service support to customers. Product documentation helps your customers understand how your product works.

SaaS 74

SaaS Education Customer Support Onboarding 74

User Pilot

JULY 18, 2022

Are you satisfied with the customer loyalty and retention rates of your SaaS? Today we explore what customer loyalty and retention mean for SaaS, how retention differs from loyalty, and tactics to help you boost both. Customer loyalty measures the likelihood that a customer will do repeat business with you because they love your brand.

Retention 85

Retention SaaS Customer Lifetime Value Education 85

Totango

MAY 29, 2019

As such, it’s critical that customer success teams emphasize the use of regular customer engagements to keep the customer relationship strong. Plus, engaged customers generate more revenue, and their loyalty can put you on the path to long-term success. Customer Engagement Objectives to Strive For.

Engagement 63

Engagement Social Media Enterprise Branding 63

Baremetrics

SEPTEMBER 3, 2021

Interest Step 1 - Create a content strategy Step 2 - Optimize texts for queries Step 3 - Improve the optimization of existing pages Step 4 - Adapt content for voice search Step 5 - Create attractive snippets Leverage technical SEO to drive behavior that converts 3. but there is more to it than ‘If you build it they will come’.

Strategy 113

Strategy Technical Review Software Review Sales Hiring 113

User Pilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? What personalized customer retention strategies are open to you? Let’s begin!

Customer Lifetime Value 90

Customer Lifetime Value Retention Marketing Scale 90