CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog. For Entrepreneurs by David Skok is a blog for entrepreneurs that publishes some of the best content on customer success. Intercom Blog. Zendesk Blog. CustomerSuccessBox.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

MAY 2, 2024

You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Quality customer support and training equip users with the knowledge to overcome challenges and leverage the product’s full capabilities. It keeps the product fresh and users engaged.

Retention 80

Retention Metrics Strategy Scale 80

User Pilot

APRIL 30, 2024

If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share. Who is Marty Cagan?

Management 88

Management Underperforming Technical Team Innovation Generative AI 88

User Pilot

MAY 1, 2024

The definition of ‘community’ may vary, but the underlying principle remains the same: to create a space where users feel connected to the product and each other, fostering a sense of belonging and loyalty towards the brand. They ask questions, provide answers, share experiences, and contribute to user-generated content.

Branding 71

Branding Social Media Acquisition Advertising 71

Subscription Flow

APRIL 18, 2024

Dating apps like Tinder and Bumble, especially in wealthier countries like the US and France, have reached this point where they have become so popular among their potential users that they are now really struggling to find new users. Understanding the importance of engaging subscribers 2. The sections are as follows: 1.

Engagement 87

Engagement Customer Lifetime Value Revenue Subscription 87

Buffer Resources

APRIL 11, 2024

If you’re a nonprofit leader who wants to become more efficient, grow your audience, and deepen trust in your organization long term, you should steal a few marketing strategies from startups.  What’s your most popular newsletter or blog? Quickly send video messages to engage your supporters.

Technical Review 108

Technical Review Startup Social Media Marketing 108

User Pilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. But how do they know it’s actually worth it when they don’t engage long enough to find out? Book a demo to learn more!

Engagement 75

Engagement Strategy SaaS Customer Lifetime Value 75

Buffer Resources

APRIL 22, 2024

Don’t force it : Creating content via mediums you truly don’t enjoy is not a sustainable strategy! For example, if you create a blog post, flip the same content into a 10-tweet thread covering the biggest takeaways from the article. This strategy has generated tens of thousands of post views for myself and my clients.

Social Media 99

Social Media Scale Growth Hacking Headcount 99

Buffer Resources

FEBRUARY 5, 2024

And the ability to understand and harness it dark can provide valuable insights into what’s driving engagement, referrals, and what your audience wants out of your content. 5 tips for using dark social for marketing Dark social, despite its elusive nature, offers many opportunities for enhancing digital marketing strategies.

Social Media 99

Social Media Branding Engagement Strategy 99

User Pilot

FEBRUARY 26, 2024

Marketing funnel analysis enables teams to assess the performance of their marketing efforts and choose the best marketing strategies for specific prospect segments. Start building your marketing conversion funnels but creating all product user personas. For each funnel stage, choose relevant metrics. It gets even better.

Marketing 87

Marketing Sales Funnel Forecasting Customer Lifetime Value 87

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 72

Engagement Entertainment AI Customer Lifetime Value 72

Blulogix

MARCH 21, 2024

Far beyond the initial capture, the art of retaining customers demands a nuanced, ongoing engagement strategy that nurtures and expands the customer relationship over time. Today’s post digs deep into the strategies that fortify customer retention, turning fleeting interactions into enduring partnerships.

B2B 52

B2B Subscription Payment Features Retention 52

User Pilot

NOVEMBER 2, 2023

You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. Most companies use all 3 strategies to some extent.

Strategy 87

Strategy Marketing Social Media AI Search 87

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Acquisition 96

Acquisition Strategy Social Media Underperforming Technical Team 96

User Pilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. It also helps you optimize your content marketing efforts and SEO strategy.

Social Media 80

Social Media Data SaaS Scale 80

User Pilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. Ultimately, a product marketing manager’s main objective is to create and execute a marketing strategy that will boost demand and adoption for the product. But what exactly does this entail?

Product Marketing 81

Product Marketing Management Marketing Customer Lifetime Value 81

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. Offer self-service options.

Engagement 91

Engagement Social Media Onboarding Retention 91

User Pilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. While also sharing 15 actionable tactics that you can implement today to improve your customer success efforts and increase retention, revenue, and engagement.

Customer Success 88

Customer Success Strategy Customer Lifetime Value SaaS 88

Totango

NOVEMBER 14, 2023

Get started today with the Drive Community Engagement SuccessBLOC The collaborative effort between Totango and Higher Logic has given rise to the Drive Community Engagement SuccessBLOC , a pre-built customer success program with best practices and out-of-the-box content created by our very own CS and community experts.

Scale 95

Scale Customer Success Engagement Scaling 95

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

User Experience 95

User Experience Engagement Trends Churn 95

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. to understand and act on user intent. to understand and act on user intent. Book a demo now to get started.

Scale 89

Scale Underperforming Technical Team Churn Trends 89

User Pilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. Next, create user personas. A high-converting landing page is tailored for a specific user persona. It’s optimized for mobile users, has a strong headline and CTA, and loads fast. If so, you’re in the right place! Buying your product?

SaaS Payments 79

SaaS Payments Payment Services Payment Methods Payment Solutions 79

User Pilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. and the author's signature witty humor to keep you engaged.

User Experience 83

User Experience Systems Review Consulting Strategy 83

Totango

NOVEMBER 27, 2023

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. Deliver in-app guidance and content aimed at prioritizing user adoption. Refining post-sale strategies to better understand and meet the needs of customers. Upcoming renewals.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

User Pilot

OCTOBER 6, 2023

Best of all, it compounds its ROI as you start iterating strategies and optimizing your marketing process. The goal is to engage and nurture them with relevant content that highlights your product as a viable solution. When users are considering your product and comparing it with other alternatives. But how can you use it?

B2B 94

B2B Development Team Review Software Review Marketing 94

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. What Is SaaS Customer Engagement?

Engagement 97

Engagement Strategy SaaS Scale 97

Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI.

Software Review 112

Software Review Scale Customer Success Innovation 112

How To Buy Saas

MAY 10, 2024

Are you a website owner seeking to improve your website visibility and engagement? To get your website to rank high on search engines, you must focus on Search Engine Optimization (SEO) strategies, and there are several SEO tools and software in the market to the rescue. Pricing Plans Monthly Plan Annual Plan Pro $129.95/mo

AI Search 59

AI Search Scale Engineering Pricing 59

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

Retention 94

Retention Social Media Customer Lifetime Value Churn 94

User Pilot

MARCH 31, 2023

Some examples of important metrics are activation rate , number of active users (NAU) , conversion rate , churn rate , monthly or annually recurring revenue (MRR/ARR) , average revenue per account (ARPA), customer acquisition cost (CAC), and customer lifetime value (CLV or LTV). You can send microsurveys to analyze customer loyalty.

Metrics 85

Metrics Customer Lifetime Value Data Analysis Engagement 85

User Pilot

MARCH 27, 2024

The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation.

User Experience 93

User Experience Pricing Engagement Mobile 93

Neil Patel

NOVEMBER 1, 2021

How do the two roles differ from the perspective of a user or consumer? In a nutshell, content creator is a broad term describing someone who produces some form of content, including but not limited to blog posts, videos, photography, and reels. Content creators create content for blogs and social media platforms.

Social Media 139

Social Media Content Marketing Payment Features Technical Review 139

User Pilot

MARCH 6, 2024

A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. This helps create user personas. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation.

Social Media 79

Social Media Sales Funnel Acquisition Retention 79

User Pilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Engagement 84

Engagement Metrics Scale Customer Lifetime Value 84

User Pilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. A few of these are: Try to better understand customers by mapping their user personas. Design a successful onboarding flow to help users unlock value quicker.

SaaS Payments 77

SaaS Payments Management Customer Lifetime Value SaaS 77