SaaStr

MARCH 8, 2023

Out of the 250k paying customers, only five or six thousand connect with an account manager, and even then, it’s purely an expansion conversation. There’s no wrong answer here, but it will inform the path you take for your business. Treat your new product almost like a separate business. Directly through sales teams.

Sales Hiring 233

Sales Hiring Enterprise Headcount Scale 233

SaaStr

JANUARY 24, 2022

Our target market is US-based enterprise sales, marketing teams, and companies with software. And because “Every company is now a software company,” according to Microsoft CEO Satya Nadella, that’s no small market. We had about ten BDRs handling our target account list, although we still took the time to tailor our message.

Scale 304

Scale B2C Enterprise Acquisition 304

SaaStr

APRIL 1, 2022

Asana helps teams orchestrate their work, from small projects to strategic initiatives. G2 is the largest and most trusted software marketplace, helping 60 million people every year make smarter software decisions based on authentic peer reviews. There’s no reason you shouldn’t hire the brightest, most talented people.

Payments 226

Payments Sales Hiring Payment Solutions Airlines 226

SaaStock

JANUARY 25, 2019

Trailblazing through their home continent, venturing successfully onto the world stage or changing from on-premise software to SaaS, these companies could have a postal code in any SaaS hotspot in the world. ContaAzul is a business management platform for small businesses created in Brazil. We can’t wait to meet them.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

APRIL 4, 2023

This is true in life and business. CIPIO Partners is a pan-European growth equity firm and early growth investor, primarily in software and software-enabled models. Are you seeking lots of small deals? Or you may have a business targeting larger deals, resulting in a higher LTV.

Scale 236

Scale Strategy Scaling Outbound Sales Team 236

SaaStr

APRIL 15, 2022

ActiveCampaign ‘s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. Airbase is the only truly comprehensive spend management platform available to small and midsize companies.

Travel 210

Travel compliance Finance Engagement 210

SaaStr

MARCH 31, 2021

UiPath is one of the most amazing not-really-an-overnight success stories in Cloud, SaaS and software. It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. seed round.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Subscription Flow

JANUARY 11, 2024

By concentrating entirely on product initiatives to simplify a more complicated problem to a straightforward plug-and-play option for medium to small business (SMEs) owners and accountants all over the world, Xero has grown to become one of the most well-liked business accounting platforms on the market.

Payments 52

Payments SaaS Payments Payment Features Payment Services 52

CloudGeometry

JANUARY 15, 2022

First: SaaS is a business strategy, not a technology strategy. That makes for a vast landscape of pitfalls in the search for common ground between business and architecture. Part 1: User Model & Onboarding If you have a business model, you have put together ideas about users. Success in spite of these obstacles?

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

How To Buy Saas

APRIL 15, 2024

Companies providing software as a service are under intense pressure to innovate since the global market for cloud services is projected to reach about $680 billion in 2024. “AI in SaaS” refers to the incorporation of AI technology into SaaS applications, or software as a service. Because it’s in full swing!

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. This method assists in preventing automatic responses to any small change.

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Subscription Flow

DECEMBER 20, 2023

The majority of the time, SaaS companies are involved in business-to-business sales. They offer software to other companies that can help them with specific needs or urgent problems that they may be facing. Reduced initial costs: SaaS CRM doesn’t require installing or buying software or hardware.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Buffer Resources

NOVEMBER 7, 2023

Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. So, she quit her full-time job to build a freelance writing business.

Scale 109

Scale Scaling Payment Solutions Payment Services 109

SaaStr

JANUARY 15, 2021

In this blog, we will be focusing on common demand generation mistakes and how different types of interactive content can help. Let’s assume you are trying to segment leads for a SaaS business in the sales productivity space. 86% of marketers consider demand generation a core part of marketing.

Software Review 200

Software Review Market Segmentation Engagement Sales 200

Subscription Flow

JANUARY 5, 2024

We have also not seen in the necessary amount of detail why certain metrics matter over others and why overlooking some is actually bad for your business in the long run. Product metrics track how people interact with your product and how that affects your business. What are B2B SaaS metrics benchmarks and why are they important?

B2B 52

B2B Metrics SaaS Benchmarks 52

SaaStr

JANUARY 5, 2022

What you want in SaaS is big accounts you land and expand with. Sometimes your biggest accounts will start small with a phased approach. You want to make them wildly successful over time so they become a big account out of necessity.”. We put a lot of focus on driving larger deals and big accounts. Key takeaways.

Scale 277

Scale Scaling Sales Hiring Software Review 277

SaaStr

JANUARY 2, 2024

ARR, Zendesk today gets 14% of new business from startups. On top of that, if you look at their top accounts globally, 33 of the top 50 customers by ARR are startups. You can’t keep giving software away for free, so you have to get creative with other features and services. At 16 years and $1.6B During SaaStr Annual, Zendesk Sr.

Startup 196

Startup Scale Underperforming Technical Team AWS 196

SaaStr

FEBRUARY 28, 2021

Both had a roughly similar make-up of customers, split between: Big Customers (Fortune 500 / Global 2000 types) — not many, but each paying a lot; Small and medium-sized businesses, each paying four or five figures a year; and then. An application that can be used by businesses of every size. Clairvoyant. At least for now.

Revenue 300

Revenue Sales Outsourced Development Enterprise 300

SaaStr

DECEMBER 9, 2020

We try to use Twitter, in part, as a true micro-blogging platform to share some learnings and insights in 280 characters or less. Slack: founders didn't know business software, starting it as a gaming company. Try this exercise as CEO: * Create brand new email account * Fire up Incognito. Career advancement.

Sales Hiring 284

Sales Hiring Scale Startup Investment 284

Subscription Flow

JANUARY 1, 2024

Would you not want an all-solution software that would not only aid you in this process, but perhaps also take this entire burden off your shoulders so that you could focus on other tasks (such as focusing on the development and growth of your e-commerce business)?

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

SaaStr

JULY 20, 2022

So a great founder doing tens of millions in ARR recently asked me what I thought of doing a “small IPO” at they approached $100m in ARR. This is a challenge so many SMB businesses have that also have a services component and a hardware component. As you can see below, the SaaS itself has a typical 73% gross margin.

SaaS Payments 255

SaaS Payments Scale Payment Methods Payments 255

User Pilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. Retaining and expanding existing accounts.

SaaS Payments 83

SaaS Payments Management Customer Lifetime Value SaaS 83

User Pilot

DECEMBER 10, 2023

TL;DR Product-led growth (PLG) uses product usage as the main driver of customer acquisition and account expansion. SLG is better for communicating the product value at the enterprise level and building the business case. To score accounts, PLS uses usage, use cases, firmographics, and ecosystem data. Let’s dive right in!

Scale 98

Scale Sales Software Review Retention 98

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. With its multi-channel support and advanced features, it is quite popular as a WhatsApp marketing software. Check SendBM here!

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Neil Patel

SEPTEMBER 14, 2020

Without customers, your business wouldn’t exist. The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers. The top 5 options for the best CRM software. Business size. Your use cases.

Software Review 144

Software Review Systems Review Software Healthcare 144

Tom Tunguz

APRIL 24, 2017

Many of these trucks run software to track the location of the vehicle, manage inventory, and comply with regulation. There are two SaaS companies operating at greater than $100M in ARR in the space and they illustrate one of the mantras on this blog: there are many different ways to build a SaaS company.

Sales Hiring 186

Sales Hiring Strategy Venture Capital Marketing 186

SaaStr

MARCH 22, 2021

At some point, there are only so many businesses on planet earth. Its enterprise business, which they define as 100K up in customers. So overall Zoom quadrupled last year, its enterprise business grew 1.5 X, but its small businesses grew 470%. It’s tough to even get 100% from tiny businesses.

Scale 195

Scale SMB Enterprise Branding 195

SaaStr

OCTOBER 25, 2021

” and “Something we found really effective at CoursKey, and other vSaaS businesses will likely find as well: Instead of running pilots, sign a multi-year contract but give them an opt-out after 3-6 months. A good reminder that Freemium doesn’t really work as a business model without a mass-scale product.

Pricing 302

Pricing Scale Enterprise Onboarding 302

Stax

NOVEMBER 13, 2023

Customers are driving digital advancements, and savvy small business owners should be aware of what’s to come. In this article, we’ll dive deeper into the tap-to-pay movement, where it is now, where it’s going, and how businesses can implement tap-to-pay for smooth, future-proof card transactions.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

Stax

NOVEMBER 8, 2023

This may be concerning for certain types of businesses as they need to spend more to process credit and debit card payments as compared to cash. Clearly, the monthly fees that businesses typically pay to accept card payments can eat away a significant portion of their revenue and overall profits.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

APRIL 26, 2023

Keep reading to learn Robertson’s five customer marketing strategies guaranteed to grow your business. Know Your Customers You should always start with customer research, no matter what type of business you’re running. If you had a magic wand and could change anything in our software, what would it be? What were you expecting?

Scale 225

Scale Strategy Marketing Education 225

Totango

APRIL 1, 2021

G2 is a peer-to-peer business software review site that provides buyers with unbiased and insightful reviews to help them make better product decisions. G2 Momentum Leader recognizes the fastest-growing software companies in their category. . VP of Client Success at Small-Business, Verified Customer Review on G2.

Leadership 79

Leadership Systems Review Software Review SMB 79

SaaSOptics

MARCH 10, 2022

These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. Customer relationship management (CRM) software keeps everything related to your customer journey in one place. We even wrote an entire blog about it here.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. The best of the blog. Significant digits: 240 blog posts, 18 videos.

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

Neil Patel

SEPTEMBER 24, 2021

The platform is especially popular among: small businesses entrepreneurs startups freelancers, like photographers, designers, and writers. For example, using local SEO is especially beneficial to small businesses and physical storefronts, such as restaurants or beauty salons. 10 Best Practices for Wix SEO.

Software Review 137

Software Review Technical Review Technical Advisors Mobile 137

Baremetrics

SEPTEMBER 14, 2021

This article will dive into the main principles of accounting for SaaS. The Baremetrics blog has a ton of articles about accounting, so be sure to check out some of our other favorites! What Makes SaaS Accounting Different from Traditional Accounting? can drive massive swings in cash flow.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Features 93

Neil Patel

NOVEMBER 19, 2021

Finding prospective customers or “leads” for your business is no easy task. Below, I’ll show you some techniques for getting more leads that actually work so you can successfully grow your business. Lead generation is a kind of “catch-all” term for the strategies you can use to generate new potential customers for your business.

Social Media 141

Social Media B2C Software Review Merchant Services 141