SaaStr

DECEMBER 5, 2023

As Managing Director of Salesforce Ventures, Nowi Kallen , shared at last week’s Workshop Wednesday, there are five main challenges of moving upmarket and tips to follow if you want to succeed at Enterprise sales in today’s macro environment. You need an integrated, holistic approach that starts with the CEO from the beginning.

Scale 209

Scale Enterprise readiness compliance Enterprise 209

SaaStr

FEBRUARY 15, 2024

Enterprise software–at all stages and check sizes–with a focus on SaaS, Security, Infrastructure and, of course, with an integrated AI strategy. Many of the greatest companies were started during downturns– Airbnb, Slack, Uber, Salesforce, Box, Workday and Cloudflare. #2 And how big is your current fund?

Scale 256

Scale Software Review Payment Features AI 256

SaaStr

APRIL 10, 2021

And mostly importantly, many partners will really only integrate with 1-3 leading platforms. Ok so how many integrations do SaaS companies typically end up with? It turns out: SaaS leaders like Okta, Shopify, Atlassian and Slack all have 2,000+ integrations. The average public SaaS company has about 350 integrations.

SaaS 363

SaaS Cloud B2B Enterprise 363

SaaStr

FEBRUARY 16, 2023

Veeva built a pharma-specific CRM on top of Salesforce and that product took them all the way to IPO. E.g., their Shopify or HubSpot integration might be weak. Maybe they don’t integrate with newer vendors. Many Bigger Cos aren’t invested deeply in a particular platform. Or not even exist.

Startup 254

Startup Healthcare Marketing SaaS 254

SaaStr

DECEMBER 31, 2021

And because your partners will likely, through integrations in particular, make your product better and strong. “Look,” she said. “We could integrate EchoSign into our product, and a year or two ago we might have. It’s probably a B+/A- integration. Salesforce has maybe 150,000 distinct customers. (A

Acquisition 214

Acquisition Revenue SaaS Engineering 214

SaaStr

JANUARY 6, 2020

Build on Salesforce Appexchange, on Shopify Plus, on Workday, whatever fits. Write very high-value blog posts. A bit more here: Corporate Blogs Always Work. Find technology and integration partners. Sometimes, a good integration partner can bring you into big deals when your products are super complementary.

Startup 258

Startup Business Technical Review Enterprise 258

SaaStr

NOVEMBER 25, 2021

Salesforce still has feature gaps. Some are laughably dated, but some are still as relevant today as ever: 2006: Fax integration. 2007: Salesforce integration. We launched in the first AppExchange class in late 2006 with the first true, deep Salesforce integration.

Scale 226

Scale Mobile Branding Engineering 226

SaaStr

NOVEMBER 10, 2022

At SaaStr, our partners are an integral part of our events. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others.

Payment Features 189

Payment Features Payments SaaS Payments Payment Solutions 189

SaaStr

DECEMBER 29, 2022

Merge provides the tools to transform how B2B companies realize customer-facing integrations. With Merge’s Unified API, developers integrate just once and give their customers access to over 150 HR Information Systems (HRIS), Applicant Tracking Systems (ATS), Accounting, Ticketing, and CRM integrations.

Scale 234

Scale Underperforming Technical Team B2B AI 234

SaaStr

MARCH 3, 2021

Uniquely/Best Integrated with a Key Partner. This is a variant of the 10x point, but if you integrate uniquely, or better with a key platform than other vendors, you can get off the ground here. Yes, Salesforce is “harder” to use for a sales rep than Pipedrive. Vendors that do can win.

Marketing 352

Marketing Scale Branding Enterprise 352

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b exit to Microsoft to Mulesoft to Salesforce for $6.5b It doesn’t matter if the acquirer “leaves you alone” for a while or does a quick integration.

Payment Solutions 348

Payment Solutions Payments New CTO Payment Services 348

SaaStr

DECEMBER 3, 2023

Salesforce Gong Madkudu Slack Clari Rattle Seismic Outreach LinkedIn Sales Navigator Zoominfo Docusign #2. Lots of companies do that (MK does it very well), but they also integrate with segment for PLG-driven engagement scores. This week we have Jack Moberger, Director of Enablement at Algolia! #1. What’s your core stack of apps today?

Consulting 212

Consulting Enterprise Sales Engagement 212

Subscription Flow

DECEMBER 20, 2023

In this blog, keeping this context in mind, we will be going over some of the best CRM for B2B SaaS software in order to uncover the factors that have resulted in these software becoming market-leaders in so short a time. A CRM is more beneficial the more integrations it has.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

SaaStr

MARCH 23, 2023

Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Greenhouse is the hiring operating system for people-first companies.

Payment Features 218

Payment Features SaaS Payments Payments Payment Methods 218

SaaStr

NOVEMBER 25, 2021

Some are very good at this though, e.g. Salesforce Ventures. Having Salesforce or Google invest in your company does equal validation. Being an insider in the Salesforce ecosystem is materially better than being an outsider. Asks for integrations, etc. Top seed investors are good at brining in Series A investors.

Outsourcing Services 201

Outsourcing Services Investment Venture Capital Pricing 201

Sales Hacker

MARCH 8, 2024

Partner data can tell you about your prospects’ tech stacks, so your team can identify opportunities for integration. If your users are also customers of your partner, the product team can employ in-app messaging to suggest integrations to users, and understand which types of users adopt and benefit from those integrations.

Scale 93

Scale AI Search Social Media AI 93

SaaStr

SEPTEMBER 28, 2022

E.g., Salesforce is just very, very different from Gmail. The reason I strongly recommend SaaS experience (from a successful but probably not BigCo experience) is the sheer volume of features and workflows and customer demands over B2C or freemium products, and other domains.

Sales Hiring 285

Sales Hiring B2C B2B Engineering 285

SaaStr

DECEMBER 7, 2022

When you are starting out, especially when you have a smaller user base or a targeted solution, you may know that there are a few specific integrations your customers are asking for, like Google Calendar, JIRA, Salesforce, etc., Are there common integrations that your customers ask for? or a few core needs.

Enterprise 223

Enterprise Management Consulting Scaling 223

Totango

APRIL 18, 2023

Our two newest features will include plain language-to-code generation for integrations and systems connectors, and an AI assistant chat interface where you can easily surface Totango segments by using natural language queries. Totango’s automated integrations and AI assistant features are rolling out in beta in Q2.

Innovation 99

Innovation AI Customer Success Scale 99

SaaStr

AUGUST 5, 2020

The lead on the deal is Norwest Venture Partners and the other investors include Salesforce Ventures and Redpoint Ventures. . The first was Kieden, which integrated Google’s ad system on the Salesforce CRM. Then Swensrud and Whiteley would go on to launch GetFeedback, which was a survey platform for Salesforce. “We

compliance 226

compliance B2B Acquisition Cloud 226

SaaStr

MARCH 29, 2021

Salesforce’s biggest source of new revenue isn’t CRM or even support. It took more than a decade after Salesforce was founded: Shopify’s partner ecosystem is also huge, comprising 20% of its revenue in 2020. Yes, everyone wants Salesforce, Google, Amazon, Shopify, etc. It’s partners and platform.

Payments 294

Payments Payment Solutions Payment Services Investment 294

Totango

APRIL 6, 2023

By using the Outlook integration , your Outlook emails will automatically be logged as touchpoints in Totango, so customer success managers can see all customer interactions in one place. This enables ongoing alignment between go-to-market teams and easy attribution to CS for expansion opportunities.

Innovation 86

Innovation Scale Revenue Technical Review 86

Totango

DECEMBER 20, 2023

From streamlining customer interactions and optimizing business operations to supporting critical in-app communications , the Totango software makes connecting, integrating, and empowering cross-functional partners easy and valuable. Sign up for a demo today to join the thousands of users who have made Totango a leader in the CS industry.

Software Review 109

Software Review Technical Review User Experience Enterprise 109

Sales Hacker

OCTOBER 13, 2023

AI is being integrated across the go-to-market spectrum. Latane Conant , CRO at 6sense , shared how she is integrating generative AI to focus on getting more results with the same, enabling her team to scale 50% without hiring. According to a McKinsey report, one third of organizations are using AI in one or more functions already.

Scale 98

Scale Sales Hiring AI Generative AI 98

Intercom, Inc.

SEPTEMBER 6, 2022

Applying the “build in small steps” principle to Intercom’s Salesforce integration. Last year, we looked to integrate Intercom more deeply with Salesforce , allowing customers to automatically create Salesforce cases from Intercom conversations. Interested in learning more about the way we work at Intercom?

Systems Review 138

Systems Review Engineering Investment Data 138

SaaStr

JANUARY 24, 2024

Even though Mark had left Salesforce six years ago, one thing he’s seen is when people leave a place like Salesforce and move on to their next role, it can be a challenge to get everyone on board with what your visions for the company are right away. What Should Founders Look for When Hiring Out of a Big Company?

Scale 249

Scale Sales Hiring Scaling Revenue 249

SaaStr

OCTOBER 23, 2021

And part of the problem is VP of Sales searches center too much around statements like “Jim was most recently the VP of Enterprise Sales at IBM” or “I want to introduce you to this gentlemen, he was the RVP at Salesforce and…). He was integral. And just stop. And rethink this. There is another way to go about this.

Sales Hiring 325

Sales Hiring Scale Development Team Review Sales 325

Subscription Flow

NOVEMBER 7, 2023

Keeping that context in mind, in this blog we will go over the benefits of CRM and why it is crucial for magazine publishers in this blog post. Integration and Scalability: CRM is flexible and scalable, allowing you to adjust it to your evolving needs and goals as your business grows and evolves.

Payments 59

Payments Payment Services Payment Methods Payment Solutions 59

SaaStr

FEBRUARY 17, 2022

developers globally; Setka – a no-code content design tool recognized as one of 14 global WordPress VIP Technology Partners for delivering innovative management and editing tools that easily integrate into any CMS; as well as MoxieManager and TinyDrive.

Technology 196

Technology Data Banking Finance 196

SaaStr

JUNE 11, 2021

A customer will often pick a new vendor if it has a critical integration, a critical worflow, a critical dashboard, etc. We don’t all have time to deploy Salesforce. that the established leaders don’t. More on the 10x feature here. Far better performance etc. The one that is far easier to deploy. Pipedrive could be deployed in minutes.

Healthcare 278

Healthcare Enterprise Branding Startup 278

Totango

MAY 17, 2022

Integration with other areas of your business for seamless coordination between your sales department and other relevant departments, such as marketing and customer service. Salesforce CRM. It integrates with many other popular apps, including Zoho’s business suite apps. Salesforce CRM. SAP Sales Cloud. HubSpot CRM.

Payment Methods 80

Payment Methods B2B Payment Solutions Payments 80

SaaStr

APRIL 25, 2021

However, there were a few things I/we were relatively good at early on: Integrations. We were in the first batch of apps to integrate with Salesforce on AppExchange, several years ahead of competition. We would drop by Google, Salesforce, Facebook, etc. I’ve sure learned a lot since. Today, it might not matter as much.

Scale 267

Scale Enterprise Branding Scaling 267

Totango

FEBRUARY 18, 2021

This is the first in the blog series “Supercharging your Tech Stack with Totango”. Integrate with Totango – #1 Customer Success Platform. With Totango, you are able to quickly and easily integrate and supercharge your CRM platform so you can begin improving your company’s customer success rate as soon as possible.

Customer Success 70

Customer Success AI Technology Churn 70

SaaStr

AUGUST 24, 2019

Salesforce still has feature gaps. Some are laughably dated, but some are still as relevant today as ever: 2006: Fax integration. 2007: Salesforce integration. We launched in the first AppExchange class in late 2006 with the first true, deep Salesforce integration.

Scale 180

Scale Mobile Branding Engineering 180

SaaStr

MARCH 31, 2021

We’ve built a diverse ecosystem of sales enablement and enterprise marketing partners such as Bombora’s integration with Outreach , Connect with target accounts, with tailored messaging that’s bound to peak their interest, through scalable, measurable campaigns. . Automate dynamic nurture emails with marketing automation integrations .

Strategy 161

Strategy B2B Sales Enablement Advertising 161

SaaStr

APRIL 13, 2023

Salesforce integration becoming important: 50% increase in demand from top 100 customers. #7. And interestingly, it’s both getting bigger by customer count, but smaller as a percent of total revenue. Back when CEO Dustin Moskovitz came to SaaStr Annual 2017 , they’d just crossed 20,000 customers).

SMB 263

SMB Outsourced Development Enterprise Scale 263

User Pilot

JUNE 29, 2023

Are you looking for the best HubSpot integrations to access a broader set of solutions? The platform allows integrations with multiple software platforms. So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. Userpilot and HubSpot integration.

Scale 52

Scale Business SaaS Pricing 52