User Pilot

OCTOBER 31, 2023

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

Onboarding 89

Onboarding Scale Customer Success Scaling 89

User Pilot

JANUARY 26, 2023

How does it contribute to product success? How do you embed it into your product management processes? Product managers need empathy skills to better understand user needs , choose the right problems to solve, and find solutions that will work best in their unique circumstances. What do you need customer empathy for?

Interviewing 92

Interviewing User Experience Development Management 92

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty. Book the demo!

Social Media 86

Social Media Sales Funnel Acquisition Retention 86

User Pilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design. Are you ready to dive in?

Sales Recruiting 95

Sales Recruiting Interviewing Development Social Media 95

User Pilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Let’s get right to it!

Interviewing 96

Interviewing Scale Social Media Communication 96

User Pilot

JULY 9, 2023

How do you evaluate product usability to guide the product design process? TL;DR Product usability describes how easily customers can use a product to achieve their goals. Product usability makes a huge difference to the overall quality of the product and its chances for success in crowded markets.

User Experience 91

User Experience Sales Recruiting Scale Interviewing 91

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals. I’m David Vogelpohl.

Payment Methods 186

Payment Methods Marketplace as a Service Payment Solutions Payments 186

User Pilot

MARCH 27, 2024

The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. Amplitude provides a side panel for historical navigation and resource discovery. This design requires a hierarchical structure that guides the user's journey through the product.

User Experience 99

User Experience Pricing Engagement Mobile 99

User Pilot

FEBRUARY 15, 2023

As an experienced product manager, you might be questioning whether there’s any such thing – usually, you want to run away from friction as fast as you can! TL;DR User friction is anything that impedes your users from completing their objectives within your product. Excites users about your product.

SaaS Payments 96

SaaS Payments Payment Methods Payment Services Payments 96

Valerian Tech

JULY 10, 2023

In this blog post, we will demystify AI and ML, explore their fundamental concepts, and delve into how these technologies are influencing multiple industries. Industries Transformed by AI and ML Healthcare: AI and ML are revolutionizing healthcare by enabling more accurate disease diagnosis, personalized treatment plans, and drug discovery.

Technical Review 40

Technical Review Artificial Intelligence AI Technology 40

User Pilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. Reduce churn rate : Account management helps uncover the root cause behind why users leave products. Boost revenue : Lastly, all the above factors combine to increase revenue.

SaaS Payments 83

SaaS Payments Management Customer Lifetime Value SaaS 83

User Pilot

MAY 16, 2022

Product-led onboarding is something of a revolution in the SaaS industry. In this article, we’re going to break down what product-led onboarding is and how product teams can implement it effectively to drive customer success. That’s a surefire sign of a product-led company. What is product-led onboarding?

Onboarding 94

Onboarding Customer Success Scale Strategy 94

User Pilot

AUGUST 6, 2023

Your marketing automation tool can help you score and qualify leads based on their activity inside the product. You can trigger automatic in-app messages contextually to improve feature discovery and provide in-app guidance. Very effective compared to other marketing techniques. for every $ invested. How do you do it?

Marketing 88

Marketing SaaS Social Media Onboarding 88

Neil Patel

JANUARY 13, 2021

I regularly tweet and use my Twitter account to promote my blog posts and other content. The platform is the #1 platform for discovery, with 53% of people on Twitter saying they are likely to be the first to purchase new products. For example, say I was targeting people interested in blogging in the United States.

Social Media 137

Social Media AI Search AI Engagement 137

SaaStr

NOVEMBER 25, 2023

They know what people are doing on a daily basis by using their own product to analysis and listen to output. That’s easier than doubling conversion rates through a more sophisticated discovery process. How to Approach the Expectation of Tracking Effort Gong is unique because they have a lot of visibility.

Sales Hiring 204

Sales Hiring Underperforming Technical Team Revenue Sales 204

User Pilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Lifetime Value 88

Customer Lifetime Value Sales Funnel Onboarding Acquisition 88

Buffer Resources

DECEMBER 14, 2022

Here are some of the main differences between the two: Video versus text : TikTok is a visual platform, so TikTok SEO involves optimizing videos and other visual content, while traditional SEO involves optimizing text-based content such as blog posts, articles, and web pages. For example, blogging is a big part of ranking in Google Search.

VP of Engineering 113

VP of Engineering Social Media Engineering Engagement 113

Neil Patel

MARCH 25, 2021

With the right TikTok marketing techniques , you can leverage this social network and open your brand up to an exciting market of Gen Z’ers and millennials. Below, I’ll show you the strategies and tactics you need to sell products on TikTok. Why Should You Sell Products on TikTok? How to Sell Products on TikTok.

Payment Methods 141

Payment Methods Merchant Services Payments Social Media 141

Sales Hacker

FEBRUARY 2, 2021

To put it simply, a sales cycle is the journey a potential client embarks on that begins when they develop an interest in a product to when they make a purchase. This process involves identifying potential clients who might be interested in your product or service. And why is it important? Preparation. Handling objections.

Sales Hiring 105

Sales Hiring Payment Services Sales Strategy 105

Teamgate

MAY 19, 2020

Digital marketing is the use of the Internet and online-based technologies to promote products and services. Here is a guide on digital marketing techniques that incorporate timeless marketing strategies. Here are examples: Awareness – This prospecting stage involves strategies that will introduce your brand, products, and services.

Strategy 98

Strategy Marketing Social Media Banking 98

User Pilot

APRIL 28, 2023

The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. User onboarding is no exception. Shall we dive in? Why use AI during the customer onboarding process?

Artificial Intelligence 81

Artificial Intelligence AI Onboarding Machine Learning 81

Sales Hacker

JULY 26, 2018

Let’s explore how to run top-notch discovery calls and avoid the biggest outbound prospecting mistakes AEs are making. The definitions for these are helpful to understanding this blog, so please skim through those before you continue. Article overview: How to do an Inbound Discovery Call (for context).

Sales Hiring 49

Sales Hiring Interviewing Sales Education 49

Neil Patel

AUGUST 13, 2020

You can have the best ideas and products in the world but without a brand that portrays your story and core values, you’re going to have a hard time connecting with your audience. It feels impossible to keep up with new platforms, updated policies, and ever-changing social media marketing techniques on top of running your business.

Social Media 145

Social Media Marketing Advertising Content Marketing 145

Intercom, Inc.

JUNE 21, 2018

In his opinion, the hiring process is a preview of their sales technique. Max is a proponent of combining old-school techniques with new tools like using messengers to catch potential customers when they visit your site looking for a specific answer. I was sharing what we were doing on my blog at the time. Do they back channel?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

Kraftblick

MAY 14, 2019

You’ve collected information on competitors — discovered how they do PPC and how much they spend on it, analyzed their websites and their blogs, learned how they get backlinks, etc. They are a product of a well-thought marketing strategy, well-tuned processes, and well-deserved experience. Generating blog topics. We have it all.

Strategy 40

Strategy Marketing SaaS Technical Review 40

User Pilot

AUGUST 10, 2023

How can product teams leverage the product discovery process to create products that satisfy genuine user needs? This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! What is the product discovery process?

Interviewing 88

Interviewing User Experience Development Market Research 88

User Pilot

JUNE 12, 2023

Feature discovery is an initial stage of feature adoption when users learn about the feature. Product adoption is a wider process and involves new users adopting the entire product. As all products are different, feature adoption rate benchmarks may not be relevant. Use product analytics to identify barriers to adoption.

Customer Lifetime Value 17

Customer Lifetime Value Education Onboarding Benchmarks 17

Sales Hacker

APRIL 18, 2018

In the first blog of this series, we discussed why your deals tend to go sideways. Most often, you can pin it down to a wonky discovery meeting structure. There are numerous techniques to improve rapport building. And by helping companies we are able to sell product or services. 2) Last time we spoke.

Consulting 44

Consulting Sales Software Enterprise 44

User Pilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game. Are you not sure what to add to it?

Management 88

Management Technical Review Leadership Innovation 88

SmartKarrot

FEBRUARY 24, 2022

Machine learning can recognize information and offer optimal techniques for data cleaning, profiling, and modification. This speeds up the data preparation process and boosts data scientists’ productivity. With augmented data discovery, several powerful algorithms are used to identify data outliers and correlations.

Artificial Intelligence 10

Artificial Intelligence Machine Learning Business AI 10

SmartKarrot

MAY 19, 2023

Product implementation and integration is a complex process that involves multiple teams and stakeholders. Providing Recommendations Based on the implementation team’s inputs, ChatGPT can provide recommendations on the best practices and strategies for implementing the product.

ChatGPT 10

ChatGPT Artificial Intelligence AI Search AI 10

SmartKarrot

MAY 19, 2023

Product implementation and integration is a complex process that involves multiple teams and stakeholders. Providing Recommendations Based on the implementation team’s inputs, ChatGPT can provide recommendations on the best practices and strategies for implementing the product.

ChatGPT 10

ChatGPT Artificial Intelligence AI Search AI 10

User Pilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. You can easily create engaging interactive product tours , drive feature discovery and adoption with tooltips and hotspots, or announce new features and updates.

Onboarding 90

Onboarding Software Review Marketplace as a Service Engagement 90

User Pilot

MARCH 31, 2023

It is absolutely critical for any product manager to have a strong grasp on the meaning of retention rate. TL;DR The customer retention rate refers to the overall percentage of customers who keep paying for your product or service over a given time period. Product managers are busy people. Ready to get started?

Retention 91

Retention SaaS Onboarding Churn 91

User Pilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. The whole agile team should take part in release planning but the product owner is accountable for the final plan.

Management 95

Management Software Review Technical Review Benchmarks 95

Sales Hacker

APRIL 1, 2019

We walk through his humble beginnings at the Denver Chamber of Commerce and dive deep into the concept of “Gap Selling,” the book Keenan wrote, and unpack how to move from product-centric to problem-centric selling and, in doing so, transform your win rates and sales effectiveness. Building a Career off a Blog [12:10]. We’re on iTunes.

Sales Recruiting 79

Sales Recruiting Sales Hiring Scale Sales 79

User Pilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

SaaS 76

SaaS Underperforming Technical Team Churn Scale 76