User Pilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie. What are product metrics?

Metrics 96

Metrics Customer Lifetime Value SaaS Acquisition 96

Blulogix

MARCH 25, 2024

Ensuring Accurate Revenue Recognition : Compliance with Standards: Adopt financial management tools that are designed to comply with international accounting standards such as ASC 606 and IFRS 15, ensuring that revenue from subscriptions is recognized accurately and timely.

Payment Services 78

Payment Services Payment Features Payments B2B 78

Blulogix

FEBRUARY 12, 2024

How to Foster a Culture of Growth: Cultivating a Monetization Mindset Across the Organization By BluLogix Team Uniting Teams Under a Common Goal for Monetization Success As businesses navigate the complexities of the digital economy, adopting agile monetization strategies becomes crucial.

Innovation 52

Innovation B2B Construction Leadership 52

SaaStr

AUGUST 25, 2022

Our breadth and depth of expertise and A-SCEND, our proprietary compliance management platform, enable you to assess against the leading cybersecurity compliance frameworks important to your business – with one partner. Appcues makes it easy to measure and improve product adoption—without a developer.

Cybersecurity 207

Cybersecurity Scale compliance Subscription 207

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. SMART goals framework. What is data tracking?

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

User Pilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? Examples of different prioritization frameworks. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization.

Scale 98

Scale Development Market Research Onboarding 98

User Pilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. TL;DR A feature release involves adding and launching feature improvements or new functionality to a product.

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

User Pilot

JULY 4, 2023

Growing your product requires tackling one of the biggest challenges, which is to cross the chasm. TL;DR The chasm is the gap in the product adoption curve between the early adopter and the early majority. TL;DR The chasm is the gap in the product adoption curve between the early adopter and the early majority.

Scale 98

Scale Scaling Technical Review SaaS 98

Blulogix

FEBRUARY 12, 2024

Creating a Monetization Framework For Your Business View the Whitepaper Understanding Subscription-Based Monetization At its core, subscription-based monetization is about creating ongoing relationships with customers, where value is provided and captured on a recurring basis.

Subscription 64

Subscription Payment Features Scale B2B 64

User Pilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. Product teams should invest in validation when developing the MVP.

Management 98

Management Underperforming Technical Team Interviewing Scale 98

SaaStr

MARCH 13, 2023

These experiences don’t just happen when customers unlock your product’s value without jumping through several hoops. The opportunity to delight goes beyond the product level and occurs with every encounter on social media, marketing channels, and with company executives. Notice how this customer experience goes beyond the product.

Growth Hacking 219

Growth Hacking Social Media SaaS Business 219

SaaStr

SEPTEMBER 5, 2022

Product-led growth (PLG) companies have become a major trend in the world of SaaS over the last few years. These companies are characterized by being product-led; in other words, conversion, retention, and growth are led by the product itself. Many product-led companies do not go to market with the right pricing.

Sales Recruiting 258

Sales Recruiting Business Pricing Churn 258

SaaStr

JANUARY 28, 2022

According to Carlos, you don’t go from $20 million to $200 million with a great product alone or a sexy demo. Execution: If you have great performers and an excellent training program, you need a robust implementation framework to bring all of it together. You need repeatability based on a strong foundation.

Scale 182

Scale Sales Hiring Scaling Sales Recruiting 182

User Pilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Let’s dive in. It focuses on Impact, Confidence, and Ease.

Forecasting 98

Forecasting User Experience Scaling Development 98

Blulogix

FEBRUARY 13, 2024

This blog post explores the importance of expanding the responsibility of monetization beyond traditional departments, advocating for it as a cross-functional discipline critical to achieving comprehensive business success. This group should include representatives from product development, marketing, sales, customer support, finance, and IT.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Intercom, Inc.

MARCH 9, 2022

We iterate, fight for adoption, and keep pushing for maximum impact for our customers and our business. In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” So we plan to iterate.

Metrics 152

Metrics Acquisition Revenue Churn 152

User Pilot

JULY 23, 2023

With the right go-to-market team, your new launches won’t suffer unnecessary delays and you can increase adoption but focusing on the right things. TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. But it’s not that easy. What’s a go-to-market strategy?

Marketing 96

Marketing Customer Lifetime Value SaaS Advertising 96

How To Buy Saas

APRIL 5, 2024

Software as a Service (SaaS) has quickly become one of the primary models for offering software applications over the internet, and SaaS Development Frameworks provide developers with a methodical way of building and deploying these cloud apps efficiently while guaranteeing scale, reliability, and security of them. Examples may include: 1.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Software 93

Software Management User Experience Metrics 93

User Pilot

FEBRUARY 4, 2023

To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. You can develop and execute strategic initiatives with the OKR framework. It will help your users realize your product’s value and reach the Aha!

Development 98

Development Scale Retention Onboarding 98

User Pilot

JUNE 20, 2023

TL;DR You can try the following books to enhance user onboarding strategies: Product Rantz by Userpilot reveals what to do and what not to do for successful onboarding with valuable insights and humor. Product-led Onboarding by Ramli John and Wes Bush highlights the importance of involving multiple teams in onboarding.

Onboarding 98

Onboarding VP of Engineering SaaS Consulting 98

SaaStr

JUNE 23, 2023

Lesson #1: Think Hard About Whether There Is Exponential Growth In Market Arguably, the most important thing to consider when starting a company and a product is exponential growth in market. The Loom co-founders built a product called OpenTest, a two-sided marketplace that partially flopped after launch. Video was nowhere to be found.

Startup 211

Startup Company Culture Marketing Communication 211

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. Low feature adoption is one of the symptoms of over-engineering.

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

User Pilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Lifetime Value 98

Customer Lifetime Value Sales Funnel Onboarding Acquisition 98

User Pilot

JUNE 5, 2023

It helps companies identify areas of strength/weakness in their marketing approach and accelerate product growth. TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. SaaS Conversion Funnel. ” moment.

SaaS 95

SaaS Sales Funnel Customer Lifetime Value Acquisition 95

SaaStr

FEBRUARY 27, 2020

Most marketers I know struggle over the same competing messaging challenges: to what degree should we focus our messaging on the function of what our product can do, versus the emotion of how it makes me feel when I use it? At Intercom, we are big proponents of the Jobs to be Done framework. The benefits of both approaches are clear.

Marketing 229

Marketing Interviewing Communication Branding 229

User Pilot

JUNE 26, 2023

TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. CSAT surveys measure overall customer satisfaction with the product or feature.

Systems Review 98

Systems Review Social Media Technical Review Software Review 98

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty. Book the demo!

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

User Pilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Management 98

Management Technical Review Software Review Customer Support 98

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. When users are considering your product and comparing it with other alternatives.

B2B 105

B2B Development Team Review Software Review Marketing 105

Intercom, Inc.

JULY 18, 2018

It’s time to adopt a more modern approach to lead qualification, one that puts your prospects’ needs first. In the 1960s, IBM revolutionized the sales process with the introduction of BANT, a framework for finding qualified leads for your product. And for nigh on 30 years, this framework worked well.

B2B 135

B2B Interviewing Sales Software 135

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. Before we jump to the meat of the blog, let us quickly go over the bare-bones definition of what exactly is automated billing software and why most small businesses require it.

Payment Solutions 91

Payment Solutions Payment Features Payment Services SaaS Payments 91

User Pilot

FEBRUARY 9, 2023

What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? The process of product optimization starts with goal setting , like improving usability. Let’s dive right in!

Management 98

Management Sales Recruiting User Experience Customer Lifetime Value 98

SaaStr

OCTOBER 17, 2023

Do my customers find value in my product and service? If you don’t know, it’s the hockey stick curve going from $2M to $6M to $18M to $36M and on and on after you’ve found product market fit. The framework above is a lean canvas to help you understand your customers’ needs post-sale. Will they renew?) Will they expand?)

Scale 169

Scale Sales Hiring Customer Success Scaling 169

SaaStr

SEPTEMBER 20, 2023

They built a fantastic product that grew quickly and organically from the beginning. Bessemer has a four-step framework when thinking of how to leverage and adopt LLMs externally for product innovation and internally for efficiencies. You need to look at your product from first principles and rebuild your roadmap.

Cloud 257

Cloud Payments Software Review Payment Solutions 257

Blulogix

FEBRUARY 17, 2024

This blog post delves into the concept of dynamic pricing models in subscription billing, exploring how businesses can leverage these strategies to enhance customer satisfaction and maximize revenue. Creating a Monetization Framework For Your Business View the Whitepaper What is Dynamic Pricing?

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

User Pilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. You can start by setting clear customer experience management goals using the SMART framework.

Strategy 96

Strategy SaaS AI Search Customer Support 96