SaaStr

AUGUST 19, 2023

So our good friend Lloyed Lobo as part of his new book and series on Building Community did a deep dive with Jason on how SaaStr built the world’s largest community for business software — somewhat on accident: Why do some companies have loyal, cult-like followings while others blend into oblivion? We don’t get paid until you do!

Software 211

Software Business Social Media Government 211

SaaStr

MAY 23, 2023

Whether you’re part of a startup ready to enter the market or working at an established business ready to launch a new product, it’s critical to understand how to approach your target audience. So it includes things like your website, blogs, mobile apps, and your social media presence.

Scale 224

Scale Marketing Social Media Advertising 224

Tom Tunguz

MAY 7, 2023

First, I created a chatbot using all my blog posts. Then I created a model to produce blog entries based on my writing. How can I ensure the response rate is 99%+ before launching? With search, I can know that I’ve plumbed the depths of the blog, looking at every relevant post for an answer. How would I judge?

ChatGPT 210

ChatGPT User Experience Engineering Startup 210

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

SaaStr

OCTOBER 20, 2023

It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. After the launch of ChatGPT, they went from 30 leads a week to 10,000.

ChatGPT 256

ChatGPT AI Search Scale Sales Hiring 256

Crafty CTO

FEBRUARY 7, 2023

Back in 2019, I launched ThinkFractional.blog and took advantage of the opportunity to learn a new platform – Ghost. I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. New needs This time around, my requirements were a little broader.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

SaaStr

FEBRUARY 6, 2024

So we’ve had a ton of great conversations over the years on SaaStr on when and how to go multi-product. Answers from the CEOs of Twilio, Veeva, Amplitude, HubSpot, Gainsight and More I wanted though to do a deep dive on just one piece — a few thoughts how to sell that second product. An AI co-pilot to an existing product?

Scale 232

Scale New CTO CTO AI 232

SaaStr

SEPTEMBER 29, 2023

One of the open secrets behind a lot of great SaaS companies is going multi-product. Jack Altman, CEO and co-founder of Lattice, firmly believes that many more companies should be multi-product, and many should go multi-product earlier than they think. Think of the user journey and the people who are using your products.

Scale 250

Scale Scaling Startup Sales Hiring 250

SaaStr

DECEMBER 14, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CMO of Google Cloud, Alison Wagonfeld.

Cloud 257

Cloud Scale AWS AI 257

SaaStr

MAY 5, 2021

If there’s one lesson I’ve learned from leading product at fast-growing startups, it’s that there’s no one way to lead product. You do, however, need to be intentional about how you lead product. Here’s some advice for other product leaders from our journey at Pendo: $0-5M ARR: All hands on deck. 5-25M: Hire a CPO early.

Strategy 285

Strategy Scale Innovation Interviewing 285

SaaStr

DECEMBER 7, 2023

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Secondly, they built a product that is in the market with significant traction. #2. Kicking us off is Jay Levy, Managing Partner at Zelkova Ventures. #1. Why did you do the deal?

Development Team Review 242

Development Team Review Management Technical Review Social Media 242

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. Customer Success Operations 101: Drive Productivity with Purpose, People, and Process. Today, you’d be hard-pressed to find a high-velocity sales, marketing, or product team without a designated operations function. And Other Noteworthy News.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

OCTOBER 27, 2023

My list: Launching too early. In both my start-ups, I launched too early. We almost always launch a bit too early, but I pushed too hard and the products in both cases needed another 3–4 months in the oven. My learning: Launching early is OK if you can afford to stumble a bit. Still, they were terrible mistakes ?

Business 247

Business Churn Communication SaaS 247

SaaStr

OCTOBER 13, 2023

It’s possible to have high growth if you have a solid product and aspire to be profitable within a reasonably short time frame. Strategy #1: Iterate Using Real User Feedback Make it a habit to iterate on your product using real user feedback. It’s pretty obvious that your biggest ally is your product. It’s your biggest asset.

Outsourcing Services 260

Outsourcing Services Sales Hiring Scale SaaS 260

SaaStr

DECEMBER 10, 2023

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. What’s the number one top new app you’ve added the past year? As Chief Evangelist, Udi oversees Gong’s market leadership through new product launches and thought leadership.

Leadership 322

Leadership B2B Branding Revenue 322

SaaStr

FEBRUARY 2, 2023

The success of any company depends on its ability to consistently deliver commercially successful products to the market. Product marketing can be difficult, and managing product launches and rollouts can be complex. Is it that you don’t have as good of a product as you thought?

Sales Hiring 221

Sales Hiring Product Marketing Scale Marketing 221

SaaStr

SEPTEMBER 17, 2023

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. What’s the number one top new app you’ve added the past year? ReferenceEdge has been new for me this year. #3. This week we have Sarah Scharf, VP of Marketing of Vanta! #1.

Marketing 265

Marketing Scale Mobile Branding 265

Tom Tunguz

DECEMBER 17, 2022

ML propels SaaS into a massive second wave that increases workers’ productivity measurably. Machine learning models predict code, synthesize images, author blog posts reducing composition time by a factor of 2 or 3. More than 100 web3-enabled games launch. In short, 2023 will be the first year of a new-normal era.

Software Review 259

Software Review Technical Review Machine Learning Artificial Intelligence 259

SaaStr

JULY 6, 2022

After graduating in 2012, she went on to work at a SaaS company and helped them launch a product. You need to have product skills to build a product, you need to have marketing skills to get people to sign up for your product, you need a sales team…those skills you don’t learn at school.

Enterprise 229

Enterprise Sales Hiring Social Media Communication 229

SaaStr

JANUARY 20, 2023

The relationship between product and marketing has always been a part of the C-suite’s success mantra but has historically not been discussed enough. C-suites should realize the importance of this relationship in the early stages of business to drive more traction from the launch through diversification. Customer research.

Technical Review 235

Technical Review Marketing Social Media Sales 235

SaaStr

MARCH 12, 2024

Former member of the M&A team at Google, Brett Goldstein, now Founder at Micro and Co-Founder & CEO of Launch House Ventures, shares the nine things founders should know about getting acquired. Talent + Asset — Taking everything t o expand the business or some core piece of the product. Build relationships with product.

Software Review 240

Software Review Technical Review Acquisition Scale 240

Buffer Resources

JANUARY 20, 2023

Launching a new feature is an exciting time at Buffer. It's the culmination of days, weeks and sometimes even months of the work that goes into building something new. A product launch can generate a lot of conversations with our customers. There's lots of excitement and a lot to celebrate.

Technical Review 102

Technical Review Engineering Customer Support Communication 102

SaaStr

JANUARY 24, 2022

More companies are embracing product-led growth (PLG), but these transitions can come with some serious growing pains. Before Product-Led Growth. Potential clients might find themselves enticed by our product, work through a gauntlet of qualification calls and BANT questions — until, finally, they get their hands on a demo.

Scale 307

Scale B2C Enterprise Acquisition 307

SaaStr

APRIL 20, 2021

So on New Year’s Eve Dec 31, 2019, we launched the Free SaaStr University. We launched it on Product Hunt, and as you can see above — that worked. About half the members of SaaStrU are new to our database. What have we learned? Folks love the free SaaStrU courses.

Mobile 230

Mobile Content Marketing Engagement SaaS 230

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). In a product-led growth strategy, the product serves as the focal point of your company’s marketing and strategies.

Scale 280

Scale Sales Hiring Sales Marketing 280

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. That’s a high value for AWS. Specialized enablement is another aspect of training.

AWS 224

AWS Scale Sales Hiring Marketing 224

SaaStr

AUGUST 27, 2023

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. What’s the number one top new app you’ve added the past year? Success in bringing new and acquired products to market across customer segments, product categories, and verticals.

compliance 230

compliance Engagement Strategy Marketing 230

Intercom, Inc.

APRIL 30, 2020

So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. Since unveiling the Intercom App Store in 2018, we’ve worked with many of you to launch over 240 apps on the Intercom platform. .” Here’s how they work. Improve retention.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

DECEMBER 29, 2022

So we have a classic set of New Years’ Resolution in SaaS that we update every year. So with that … here are Your Top 10 New Year’s SaaS Resolutions for 2023: #1. OK this has been on our New Year’s list since inception, but it’s as true as ever. Of Product. Launch a truly great second product.

Sales Hiring 252

Sales Hiring Venture Capital Healthcare Communication 252

SaaStr

SEPTEMBER 7, 2022

Product-Market Fit . Hitting $1M ARR is the benchmark to figure out if you have a product-market fit.” – Veronika Riederle, CEO @Demodesk. Once your product is refined and ready to go to market, inform your users they will now need to pay to continue using your services. Hacking Product Hunt. Users > customers.

Sales Hiring 215

Sales Hiring Scale Revenue Sales 215

SaaStr

FEBRUARY 22, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. I have known Deepinder for several years, and he has great product instincts and hustle. Earlier this year, we launched Innovation Endeavors Fund V, a $630 million fund.

Innovation 259

Innovation Wireless Acquisition Technology 259

Sales Hacker

MARCH 8, 2024

You may have heard about a free tool that GTMnow and GTMfund launched with Cabal two weeks ago, called Warm Intro Navigator. Partner data (or second-party data) provides additional intel on customers and prospects, and can also inform your product and feature roadmap. So this week’s breakdown on ELG has been a longtime coming.

Scale 94

Scale AI Search Social Media AI 94

SaaStr

MARCH 30, 2024

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. It’s very much built for product and engineering teams, but because we interact with both regularly (both internally as well as as an audience), it makes sense for us.

Marketing 221

Marketing ChatGPT Mobile Onboarding 221

SaaStr

NOVEMBER 21, 2022

Robert Butler, Chief Commercial Officer at Payrix, has spent over 25 years in fintech and has most recently grown Payrix from $4 million to $100 million in ARR over the last four years, leading to a successful buyout and the launch of Worldpay for Platforms. Brex then scaled its payments business quickly.

Payments 200

Payments Payment Methods Embedded Payments Scale 200

SaaStr

JUNE 26, 2023

Director, Startups @ Zendesk Isabelle Guis, CEO North America & Global CMO @ Brevo Guy Marion, CMO @ Chargebee Erin Gunaratna, VP of Product Marketing @ Chargebee Trinity Nguyen, VP of Marketing @ UserGems Mark Kosoglow, CRO @ Catalyst Andrew Davies, CMO @ Paddle Jessica Hutchinson, VP of Product Marketing @ Paddle And so much more to come!!

Enterprise 293

Enterprise Customer Success Product Marketing Startup 293

User Pilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market.

Scale 94

Scale Social Media Market Research Onboarding 94

SaaStr

APRIL 21, 2023

Be direct and tell them why their number one competitor is using your product and how it’s disruptive and can help them too. People are coming to do careful discovery, meet with vendors in person, and look at everything in the space before bringing budgeted and unbudgeted products into their company each year. It’s that simple.

Outsourcing Services 214

Outsourcing Services Scale Outsourced Development Marketing 214