Tom Tunguz

MAY 23, 2022

Monte Carlo is creating the data observability space. At conferences, on podcasts, in blog posts, Barr has beat a consistent drum for years and at scale, all with the same refrain: data observability eliminates data downtime. A few years ago, most heads of data didn’t think to allocate funds for observability.

Startup 208

Startup Customer Success Scaling Data 208

SaaStr

AUGUST 15, 2022

And show them an honest, data-driven path to a better future. And speak with data. Data inspires more confidence. Make sure it is grounded in reality and the current product roadmap. You share a product roadmap that ties to customer needs and how you’ll serve more of them. Be transparent.

Finance 250

Finance Data 250

SaaStr

APRIL 26, 2023

This is how you start creating your customer journey roadmap. For those organizations who don’t already have a solid customer base to pull from, you can utilize social listening and mining data on review sites like G2 to start to understand competitors and why customers are going to them. How do you know it’s all working?

Scale 208

Scale Strategy Marketing Education 208

Blulogix

MARCH 24, 2024

Segment-Specific Strategies: Employ data-driven insights to craft segment-specific success strategies, acknowledging that one size does not fit all in the realm of customer success. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

B2B 86

B2B Subscription Payment Features Customer Success 86

Totango

DECEMBER 29, 2021

Knowing how to build a customer-centric roadmap helps you align your product development with what your clients truly want. In this blog, we’ll look at the keys to building a customer-centric roadmap. Then, we’ll walk you through three steps to building a customer-centric roadmap. Examine Your Current Roadmap.

SaaS 100

SaaS Technical Review Retention Benchmarks 100

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

JANUARY 7, 2022

Data-driven model. It’s time for a data-driven model, that ties to your trailing growth rate and your current metrics. It’s still early, but by the Series A, you should have enough data to understand the economics of customer acquisition for real. Just show me with data. Real product roadmap. NPS and CSAT.

Acquisition 308

Acquisition Metrics Data Revenue 308

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Roadmaps are a new Pendo feature for communicating and sharing product vision.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

Sales Hacker

MARCH 8, 2024

What you’ll get at ELG Con: Case studies from companies like Data, Cloudera, and more. Data from Crossbeam shows that ELG is the third-most cost-effective strategy behind customer referrals and inbound sales. Access to more data. Early-bird tickets expire next week. A chance to tour (and maybe even race on?) Efficiency.

Scale 95

Scale AI Search Social Media AI 95

Totango

FEBRUARY 25, 2022

In case you missed it, Ravit Danino, our SVP of Product presented our Roadmap to Customer Success and what’s coming for 2022. The ability to unlink your Totango data from your org structure. Product usage and daily digital tools integrations. In-App messaging.

Innovation 97

Innovation Customer Success Enterprise Engagement 97

User Pilot

FEBRUARY 26, 2023

Roadmaps vs backlogs: What’s the real difference and why does everyone keeps using these terms interchangeably when they mean different things? TLDR Understanding the difference between a product roadmap and a backlog is crucial for product managers. Product managers, what is a product backlog?

Systems Review 98

Systems Review Communication Development Management 98

Intercom, Inc.

MARCH 10, 2021

Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource. Make your roadmap visible to everyone. Your roadmap is a hugely important material that should be accessible to everyone.

Strategy 245

Strategy Management Communication Data 245

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Software Review 98

Software Review Software Management Azure 98

SaaStr

JUNE 22, 2023

With an intuitive product experience, founders can access free checking and savings accounts, debit and credit cards, domestic and international wire transfers, treasury, venture debt, and more — and manage their business with confidence. Update your revenue data from anywhere, all within Slack or MS Teams.

Scale 184

Scale Banking compliance Forecasting 184

SaaStr

APRIL 3, 2024

The three co-founders were gathering data in hot storage to respond more effectively to instances with the benefit of historical and technical context. How do I leverage GenAI in my product to drive competitive advantage? It depends on the utility of your product and platform as it is. Or supporting customers by enabling GenAI?

Generative AI 227

Generative AI AI Technical Review Software Review 227

User Pilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. These are the key questions we cover in the article.

Scale 98

Scale Development Market Research Onboarding 98

SaaStr

DECEMBER 13, 2023

Someone could present the data here, stand up, and say we had a good quarter. Maybe the product isn’t working, so agents are getting more calls. This is someone selecting and twisting the data to justify prior conclusions. The data will eventually confess anything if we’re determined enough. We leave data out.

Metrics 289

Metrics Sales Hiring Benchmarks SaaS 289

SaaStr

DECEMBER 15, 2020

A few actionable ideas: Share your roadmap live quarterly or at least once a year 1-on1 with your largest customers. Just fire up your roadmap for the next few quarters and use that to create a dialogue and discussion. Recently, a top vendor we’ve used for years reached out to me and threatened to delete all our data.

Innovation 305

Innovation Churn Enterprise Startup 305

SaaStr

JANUARY 30, 2023

Deel overcame these challenges by taking care of these four things: Finding a product focus When Deel got accepted by Y Combinator in 2019, everyone loved the idea but hated the product. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up.

Sales Hiring 222

Sales Hiring Payment Services SaaS Payments Scale 222

SaaStr

AUGUST 24, 2022

What’s more promising than a positive ARR is a trustworthy product with a significant amount of credibility. Your startup is asking to handle the core customer data of major companies. you are confident in doing so but also prove that your product is a must have for their brand. . Will this product scale?

Revenue 213

Revenue Software Review Leadership Branding 213

User Pilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. To save you time, we’ve built a no-code platform for product designers. It might sound exciting.

Software Review 103

Software Review Interviewing User Experience Technical Review 103

SaaStr

FEBRUARY 20, 2020

Q: Where should a new product owner (PO) focus in their first 30 days? My strong advice is speak with data. Publish your product roadmap. Then, and only then, provide real opinions on where the product should go. Once you have data to back those opinions up. Try to visit at least 10 in person.

Customer Success 238

Customer Success Data Sales 238

Intercom, Inc.

MARCH 9, 2022

In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” and typically measure this behavior as product activity or usage. We instrument our product so that we can measure our outcome.

Metrics 152

Metrics Acquisition Revenue Churn 152

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Identify friction areas.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Amazon achieved such success by taking a “working backwards” approach to product development. Amazon starts their development process with what’s usually the last step when building products—the press release.

AWS 189

AWS New CTO Scale CTO 189

Totango

NOVEMBER 27, 2023

Efficient and seamless workflows According to the Forrester report, as sustainable growth becomes a priority, B2B organizations need enhanced workflow automation and digital strategies that leverage customer data to: Customize communications and recommendations. For example, unified data bridges the gap between sales and CS teams.

Trends 94

Trends Customer Success Machine Learning Artificial Intelligence 94

SaaStr

JUNE 20, 2022

As Allin explains, “In telling your story, [communicate] your thesis on why you think your company needs to exist, and why you think there is a huge market opportunity…[be] very clear about what your product currently accomplishes, the product roadmap that’s ahead, and the business model that you’re going to use to monetize that.”.

Venture Capital 189

Venture Capital Management Business Model Investment 189

Blulogix

DECEMBER 12, 2023

UBP emerges not just as a pricing model, but as a strategic imperative, a love letter to customers, and a data-driven engine for sustainable growth. It’s not a pricing model; it’s a paradigm shift that fosters customer-centricity, data-driven insights, predictable revenue, and a competitive edge sharper than a diamond saber.

Pricing 59

Pricing AI Search Subscription Payment Features 59

Blulogix

APRIL 5, 2024

This blog post explores how CPQ tools can revolutionize the way you quote, bringing unparalleled efficiency and precision to your sales operations. Integration with CRM and ERP: Most CPQ tools seamlessly integrate with existing CRM and ERP systems, ensuring that customer data, pricing information, and inventory levels are synchronized.

Scale 40

Scale B2B Subscription Payment Features 40

Totango

JULY 11, 2023

SVP of Customer Success “Totango takes all of our feedback and implements it almost immediately or can provide a product roadmap timeline in which it will be accomplished. I appreciate the continued communication with our CSM to improve the product or make recommendations consistently!” — Ashley M., .” — Juan G.,

Customer Success 85

Customer Success Scale Innovation Forecasting 85

SaaStr

SEPTEMBER 29, 2022

Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . The growth teams at consumer tech companies such as LinkedIn, Pinterest, and Lyft use the product rather than people to drive users through an adoption funnel. Monetization.

Technical Review 235

Technical Review Technical Advisors Scale Compensation 235

User Pilot

JULY 23, 2023

TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. Key members of the GTM team: Go-to-Market Manager: Responsible for overseeing and coordinating the entire GTM process , ensuring alignment across go-to-market teams and successful product launches. Who is part of the GTM team?

Marketing 96

Marketing Customer Lifetime Value SaaS Advertising 96

User Pilot

MAY 18, 2022

Businesses use Pendo Feedback to collect and prioritize product requests. Pendo Feedback focuses on feature requests, while Pendo Polls are microsurveys triggered during product tours. Despite its high cost, Pendo Feedback cannot collect user satisfaction data. Pendo can help you: understand product analytics.

Software Review 98

Software Review Pricing Enterprise Onboarding 98

Totango

DECEMBER 28, 2021

They encompass how you manage your customer success team as well as how you interact with customers and incorporate customer data into your renewal process and product roadmap. Customers who aren’t engaged with your product become more likely to churn. Use Customer Escalation Data to Drive Your Product Roadmap.

Churn 98

Churn Strategy Technical Review Benchmarks 98

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? The four main types of customer intelligence data. Seven ways to act on intelligence data to improve your product experience. TL;DR Customer intelligence (CI) is the insight you gather from analyzing customer data and feedback. Check it out today

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

SaaStr

SEPTEMBER 2, 2022

Investors look for specific metrics to see whether you stand out from the crowd, ranging from your market expansion potential to your product vision and product-market fit. This can come in a variety of forms: Product expansion: Where you might add on new features or product adjacencies. Designing a clear product roadmap.

Scale 182

Scale Retention Metrics Product Marketing 182

User Pilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? Unmet customers’ needs to inform your product roadmap. User analysis shows how users experience the product, what they like, and why they churn. You’ll also identify new product design and development perspectives with task analysis.

User Experience 98

User Experience Underperforming Technical Team Churn Retention 98