SaaStr

SEPTEMBER 25, 2023

Theoretically, the relationship between sales and marketing should be easy –– after all, these teams are responsible for pulling in more business and increasing revenue. Reconciling the Past and Present Experience can be the best teacher, and Passi can draw on his past career as a sales leader at an early-stage company.

Enterprise 258

Enterprise Marketing Sales SaaS 258

SaaStr

MAY 6, 2022

Ultimately — revenue multiples. Update on cloud software multiples, charted alongside the 10Y and 5 year pre-covid NTM rev multiple average. Revenue multiples are how much VCs, investors, and ultimately, an IPO and public markets will value each dollar of revenue. And indeed there is today!

SaaS 330

SaaS Azure Cloud AWS 330

SaaStr

JANUARY 12, 2024

Being in SaaS for a long time, he thought customer success would be the last thing you want to cut. Being in SaaS for a long time, he thought customer success would be the last thing you want to cut. Eventually, you can build a model to show you can create sustainable value in a company that’s not just based on a revenue multiple.

Sales Hiring 247

Sales Hiring Customer Success Scale AI 247

SaaStr

OCTOBER 26, 2022

So this year has been rough on SaaS and Cloud stocks, with multiples down 75% from a year ago and the markets overall down 50% or more. A big number, but not a big multiple. It’s barely trading at 3x revenue. Wix gains revenue and stickiness by pushing into payments and commerce, but it comes at a cost in margins.

Payments 219

Payments Payment Solutions SaaS Payments Payment Methods 219

SaaStr

JULY 27, 2023

Founders of 2023 ask themselves, “What does it take to raise money right now in this uncertain market environment?” Peter Specht, Partner at Creandum, shares a data-driven perspective and real-time insights into the market of very recent rounds and current VC expectations. Unfortunately, raising money isn’t the same as it used to be.

AI 179

AI Trends Banking Pricing 179

SaaStr

JUNE 20, 2023

I don’t see things going back to the way they were. Everyone wants “multiple revenue streams”, even if that means doing none of them as well as they could if they focused. You’d be challenged, gain perspective, and see how others are approaching things. Well, maybe. But what about at the VP level?

Underperforming Technical Team 279

Underperforming Technical Team Scale Sales Hiring Startup 279

SaaStr

MAY 19, 2023

And really worst of all is multiples. And really worst of all is multiples. What public (and private) SaaS companies are valued at as a multiple of revenue. They are at some of the lowest points of the past 7-8 years. And low multiples make fundraising hard. It hit Series A last year.

New CTO 249

New CTO CTO Banking Cloud 249

SaaStr

OCTOBER 15, 2022

Let’s all be clear, 2021 was insane: * SPACs worth billions with no revenue * Multiples magically tripled * Fintechs with 10% GMs worth same as 80% GMs * #5 in market got same premium as #1 * Growth stage seen as free money * Seed VCs bought in $3B-10B rounds vs sell. — Jason Be Kind Lemkin (@jasonlk) September 28, 2022.

Startup 240

Startup Cloud Growth Marketing SaaS 240

SaaStr

AUGUST 4, 2022

Zoominfo grew an incredible 54% at $1B+ in ARR this past quarter. ZoomInfo importantly also raised guidance for the year, saying things are doing even better. Not a crazy 2021 multiple. Atleryx, ZoomInfo have blow out quarters today, trade way up. But sure, call it a downturn [link]. So are we in a downturn in SaaS?

Venture Capital 284

Venture Capital AWS Cloud Scale 284

SaaStr

JANUARY 31, 2024

Splunk is a 20-year-old Enterprise software giant that has accomplished many things — a 2012 IPO, a $28B+ Cisco acquisition in 2023, and $3.7 In this week’s latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Splunk, Christian Smith. His answer?

Enterprise 245

Enterprise Scale Sales SaaS 245

SaaStr

SEPTEMBER 18, 2023

The interesting thing is… A lot of the best built-out programs for emerging vendors are in security. In Part 2 of Ask Me Anything, Lemkin will answer these questions: How do you balance being authentic as a new startup and getting customers to buy into your vision vs. appearing well put together with everything going on?

Sales Hiring 230

Sales Hiring SaaS Banking AI 230

SaaStr

FEBRUARY 7, 2024

Let’s deep dive into how combining innovative demand gen strategies with a modern tech stack and specific team setup can provide a winning formula for scaling B2B growth, even with low budgets of greater than a 2x burn multiple. In this playbook we’ll share: Automated outbound at-scale strategies. vs. $1.80, which is a big difference.

Scale 223

Scale Sales Hiring Strategy Marketing 223

SaaStr

MAY 16, 2022

And it is stressful, especially if you invested at those peaks or as founders raised money at relatively high valuations and multiples. Will things get worse for SaaS products themselves on a day-to-day basis? And AWS grew 37% at a $74B run-rate , down a bit from 39% the prior quarter but still adding an insane amount of new revenue.

Cloud 248

Cloud Azure AWS Engineering 248

SaaStr

JUNE 18, 2022

The best SaaS companies from Datadog to Snowflake to HubSpot to Salesforce are growing faster than ever, even past $1B or more in ARR. And yet, the stock market has taken a big tumble, leading among other things to dramatic change in the VC ecosystem. Give everyone multiple heads-ups early. They may be panicking a bit.

Finance 261

Finance Startup Cloud Communication 261

SaaStr

JUNE 17, 2022

Then, past a certain point, you’ll probably be able to operate cash-flow positive or at least at a fairly low-stress burn rate. But at least having the option is a good thing. And with things a bit tougher in venture overall now, being more capital efficient is suddenly more attractive than. Big Customers) in SaaS.

SaaS Payments 270

SaaS Payments Sales Hiring SaaS Payment Services 270

Clouded Judgement

FEBRUARY 3, 2023

I also want to mention – I use this blog as somewhat of a personal journal. Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Thoughts on a Wild Start of the Year Today is a bit of a longer post, but lots to talk about. It’s a place I collect my thoughts.

Cloud 130

Cloud Azure AWS Generative AI 130

SaaStr

APRIL 26, 2020

Mark sees multiples falling, which doesn’t just lead to lower prices … it leads to a Stop. “It makes price discover much more difficult.” Mark sees multiples falling, which doesn’t just lead to lower prices … it leads to a Stop. “It makes price discover much more difficult.”

Technical Review 289

Technical Review Venture Capital Innovation Pricing 289

SaaStr

MAY 19, 2022

Jeff has led the growth of a remote, bootstrapped company over the past 16+ years of building 1Password. Jeff has led the growth of a remote, bootstrapped company over the past 16+ years of building 1Password. Growing your company to $7 billion is not a quick process. Building a great product. Profitability is power.

Development Team Review 236

Development Team Review B2C Compensation Technical Review 236

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. Jonathan saw them through IPO in 2021 with the highest software multiple IPO ever. They’re still cruising — growing a stunning 45% YOY – which led us to the question: How? In the U.S.

Payment Methods 192

Payment Methods Acquisition Scale Payments 192

Buffer Resources

NOVEMBER 7, 2023

Reflecting on her past projects and assignments, she noticed that writing was a common thread. For one, she has built a stable and viable business, achieving six figures in revenue every year for the past five years and even bringing in multiple-six-figures in 2021 when she expanded her business with subcontractors.

Scale 116

Scale Scaling Payment Solutions Payment Services 116

Kellblog

JULY 25, 2020

Here’s the first one, which shows the progression of the EV/NTM revenue multiple [2] for a set of 50+ high-growth SaaS companies over the past 15 or so years [3]. While the green line (equity-value-weighted [4]) is most dramatic, the one I gravitate to is the blue line: the median EV/NTM revenue multiple.

Technical Review 96

Technical Review Software Review Pricing Metrics 96

SaaStr

JANUARY 21, 2022

You might feel confused about where to begin, how to scale up, which mistakes you should avoid, and things you should consider before expanding. If your organization is seeking growth in a new segment, like B2B—it will be a challenging ride because you’ll be in an unknown space. Overview: Grammarly’s Enterprise Evolution.

Scale 200

Scale SMB Enterprise Sales Hiring 200

Neil Patel

FEBRUARY 8, 2021

From here, you can begin to monetize your account and continue growing your revenue streams. All your analytics for things like advertising will be shown in YouTube Studio and AdSense, so check in regularly to see how you’re doing. billion in advertising revenue in the U.S. How to Monetize Your YouTube Account.

Advertising 144

Advertising Social Media Branding Revenue 144

The Angel VC

JANUARY 29, 2020

That’s sad because startups can benefit from media coverage in multiple ways. Startup PR for Dummies Public Relations (PR) is not a high priority for most early-stage startups. However, I’ve seen plenty of founders miss out on PR opportunities like a funding announcement due to mistakes that would have been easy to avoid.

Technical Review 216

Technical Review Startup Venture Capital Revenue 216

SaaStr

JUNE 7, 2021

As we gear up for SaaStr Annual 2021 in the SF Bay Area , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Today, Veeva is at $45B Cloud juggernaut dominating pharma and life science Cloud applications. Get tickets here. TRANSCRIPT . Were you able to go?

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Neil Patel

JANUARY 27, 2021

People want high quality, useful, relevant, and engaging content about things that matter to them. SMBs that blog generate 126% more lead growth than their non-blogging counterparts. SMBs that blog generate 126% more lead growth than their non-blogging counterparts. Let’s talk about content marketing.

Content Marketing 143

Content Marketing Marketing Social Media Artificial Intelligence 143

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. As a financial modeling company, we have helped our customers navigate through tough times in the past. Here’s what we cover: 1.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

FastSpring

MARCH 15, 2024

Todd said that “One thing that we found is that many marketplaces were not cannibalistic with our own direct-to-consumer channels. Todd Harris knows how to leverage effective video game marketing strategies to get games in front of players. Clever ways to approach digital advertising in your game marketing.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

Baremetrics

JULY 24, 2021

Then, write down three things that are typical for this group of people: Something they love Something they hate A problem they’re dealing with right now or on a daily basis That’s it. They think it’s a waste of time to create lists and send campaigns when the average cold email open rate is 22%. response rate. response rate.

SaaS 98

SaaS Consulting Social Media Healthcare 98

Neil Patel

DECEMBER 16, 2021

If you’re a small business owner trying to compete in the big leagues , this blog is for you. If you’re a small business owner trying to compete in the big leagues , this blog is for you. I’ll also explain how to minimize costs and stretch budgets for things you can (or have to) pay for. Most people have. billion which is a 25.5

Social Media 145

Social Media Strategy Marketing Business 145

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Last but not least, if your sales tax noncompliance gets too out of hand, dealing with multiple states’ sales tax laws means that 46 state departments of revenue can potentially come after you for back taxes.

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

User Pilot

JUNE 2, 2023

Reaching product adoption is critical for subscription-based business models where revenue comes after the initial conversion. The activation point is different for each product and typically involves multiple actions. Another thing to know is that activation points can vary depending on the user persona and the job to be done.

Metrics 98

Metrics Customer Lifetime Value Churn Onboarding 98

SaaStr

JULY 25, 2021

As we gear up for 2021 SaaStr Annual, I wanted to highlight some of my very favorite Annual sessions from the past you may have missed. Jyoti Bansal : So first thing Dev is, I know you started as an operator running a startup company, you took it public and then you became a VC and then you became an operator again.

Sales Recruiting 246

Sales Recruiting Sales Hiring Scale VP of Engineering 246

Sales Hacker

JULY 3, 2020

In B2B sales, getting multiple decision makers on board is a dream. We’ll look at each one, and identify how you can use it to successfully sell to multiple decision makers across departments. I was talking to a prospective client whose organizational goal was to drive revenue. and ” why now ?” than ever before. The Problem.

Sales Hiring 120

Sales Hiring Mobile Content Marketing Sales Enablement 120

Totango

OCTOBER 27, 2021

Tempting as it may be, using an Ouija board, a magic spell, or saying their name three times won’t bring your customer back from the Great Beyond (FYI: these things never end well in the movies either). But there are a few things you can do to help you reconnect, and hopefully, reestablish your relationship with a customer who’s “poofed”.

Customer Success 93

Customer Success Engagement Communication Metrics 93

SaaStr

OCTOBER 18, 2022

The latest Bessemer Parting the Cloud summarized it all I think with one helpful metric: SaaS multiples are down 75% from a year ago. . A dollar of SaaS revenue is worth about a quarter of what it was a year ago. A few thoughts: All things being equal, if your startup doubled in the past year, it’s now worth half of what it was.

SaaS 64

SaaS Cloud Metrics Pricing 64

SaaStr

OCTOBER 30, 2021

I had also worked in customer service and e-commerce in the past and knew this market was prime for disruption. Gorgias is the leading contact center for e-commerce and it’s been a fun one to track at SaaS, from 1,000 to 3,000 to now 7,000 customers. 7 Tips to get 7,000 Customers. He told me, you can invest time, talent, or treasure.

Scale 261

Scale Sales Hiring Sales SMB 261