Neil Patel

SEPTEMBER 22, 2020

Airline Affiliate Credit Cards. Certain credit cards are associated with specific airlines. Your perks will be even better when you travel with that airline. For example, you might get free checked bags, lounge access, double rewards points on all purchases through that airline, and complimentary upgrades.

Payment Methods 145

Payment Methods Airlines Business Travel 145

SaaStr

JULY 17, 2020

Our airlines are barely hanging on. Ok we are facing unprecedented times. As much as 33% of the U.S. is underemployed or unemployed, or has given up looking. Retail is imploding. Schools are closing everywhere. It’s simply terrible and unprecedented. And yet … and yet. these are the Best of Times for SaaS VCs.

Airlines 277

Airlines SaaS Travel Cloud 277

IT World

DECEMBER 19, 2022

A ruling by the European Commission will allow airlines to provide 5G voice calling and high-speed connectivity to the internet in 2023; the decision was quickly heralded as a business opportunity for European companies.

Airlines 77

Airlines Travel Mobile Marketing 77

SaaS Metrics

JUNE 16, 2023

For example, the high sales of airline tickets during holiday season, or the low sales of jackets in the summer season. Seasonal fluctuations relate to the ups and downs caused in the revenue and demand of products/services under certain conditions. Since the products are seasonal, a business faces major fluctuations, which impacts.

Airlines 52

Airlines Revenue Management Metrics 52

Kellblog

APRIL 19, 2024

The founder of Southwest Airlines always said that to get big you should think small. We love focus so much that we have a whole bunch of them. Go big or go home. At this point, I’m thinking three things: My Latin teacher, Mr. Maddaloni, taught me that focus was singular.

Startup 98

Startup SMB Airlines Banking 98

SaaStr

MAY 20, 2020

Both in unimpacted industries, but also in the heavily impacted industries. “Maybe even go solve a problem for the airline industry today. .” Times of crisis are actually great times to find hard problems to solve. We need so many customer problems solved now. Maybe don’t bet your whole company on that industry.

CTO Hire 335

CTO Hire New CTO CTO Airlines 335

Sales Hacker

SEPTEMBER 5, 2023

Hundreds of the world’s most innovative companies, including Uber Freight, Snowflake, Southwest Airlines and Invesco, rely on Spekit to empower their employees with real-time knowledge and training, without disrupting their day-to-day workflows.The company has raised $60M in venture funding from notable investors Craft Ventures.

Airlines 88

Airlines CTO Innovation Engineering 88

IT World

MAY 5, 2022

The COVID-19 pandemic crushed the business travel industry, hammering trade shows, hotels, airlines, and other services. As video meetings went mainstream, the industry’s loss was Zoom’s gain. But now, restrictions are being lifted. As a result, business travel is coming back.

Travel 66

Travel Airlines Business Trends 66

ProfitWell

APRIL 22, 2020

Airlines and special requests - With the rise of budget airlines, the airline industry has needed to slash prices. You'll also pay extra to check bags, for headphones to hear the in-flight movie, and for anything else the airline can think to charge you for. The danger in optional product pricing.

Pricing 77

Pricing Airlines Outsourced Development Mobile 77

ProfitWell

FEBRUARY 17, 2020

The airline is clearly thinking that if the program is a success, other airlines may follow suit using this model. But Etihad is not the first airline to offer this service. Maybe we’ll even challenge our crew to do a Pricing Page Teardown episode on airline subscriptions.). Cutting the security line? Boarding first?

Subscription 80

Subscription Payment Features Airlines Travel 80

Intercom, Inc.

SEPTEMBER 23, 2021

I talked to a number of people and asked them, “If every airline took away the miles and you couldn’t get those free trips anymore, would you continue to fly on that airline?” Would they immediately switch to a competitor if they offered lower prices? ” And many times, the answer is no. That’s unfortunate.

Airlines 145

Airlines Technical Review Sales Hiring Scale 145

Buffer Resources

OCTOBER 23, 2023

Fake Airline Rep Scam A new scam on Twitter/X involves fake airline reps assisting in flight rebooking, showcasing a bizarre exploitation tactic. . "Enhanced Discovery" for Premium Users Twitter/X Premium may soon offer an "Enhanced Discovery" perk, enriching content discovery for its subscribers.

Social Media 83

Social Media Payments Payment Services Payment Methods 83

SaaStr

SEPTEMBER 30, 2019

Since then the company has grown to millions of registered users and counts companies like American Airlines, Zendesk, Groupon, Nasa, Leap Motion and MGM amongst its customers. Github was founded in 2008. Erica is the former COO and co-founder of Bitnami. She led the helm from 2011 until it was sold to VMware in May of 2019.

Airlines 131

Airlines Benchmarks Engineering Retention 131

BitPay

MAY 8, 2023

Vueling Vueling is one Europe’s first airlines to accept cryptocurrency payments. The low-cost airline will leverage UATP's technology , the global payment network for the airline industry, to allow passengers to pay with crypto. Travelers can fly across the continent and pay for flights with all of the top cryptocurrencies.

Payment Methods 40

Payment Methods Payment Services Merchant Services Payment Solutions 40

OPEXEngine

APRIL 28, 2020

In the early stages of a major business transformation, the leaders of a large global airline faced an urgent new priority—responding to the impact of Covid-19 on employees and passengers. Even as the crisis continues, the airline is taking actions that enable it to transform the business for a different future.

Airlines 59

Airlines Leadership Government Mobile 59

Baremetrics

JANUARY 10, 2022

Plane tickets and checked bags While plane tickets are not cheap, discount airlines have slashed their prices by making you pay extra for everything—added leg room, checked bags, use of the overhead compartment, drinks, food, priority boarding, seat choice, and whatever else they can think of.

Pricing 98

Pricing Airlines Systems Review Outsourced Development 98

Stax

FEBRUARY 5, 2024

Airlines, shipping companies, and freight carriers leverage this extra fee to cope with the unpredictable nature of fuel costs. Businesses apply it to offset e-payment processing costs for transactions where customers pay with credit cards rather than cash. Fuel surcharge. Service surcharge.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Chargebee

NOVEMBER 29, 0002

From meal kits to airlines, the shift to subscriptions has been prominent across industries. Subscription businesses have seen rapid growth in the last decade. One of the reasons behind this popularity is recurring revenue.

Subscription 40

Subscription Payment Features Airlines Software 40

Tom Tunguz

OCTOBER 29, 2014

In other words, instead of buying one engine and a service contract, a major airline would buy 100,000 flight hours from GE with a guaranteed level of engine uptime. Airlines benefit by winning greater predictability, fewer delays, and consequently greater profitability. GE benefits for the three reasons outlined above.

Airlines 113

Airlines Payment Services Business Payments 113

Chargify

JANUARY 21, 2020

If you do any research on the term, you’ll find that its roots lie in the airline and hospitality industries. Revenue management. It’s a term you might be familiar with – but not necessarily in the realm of SaaS. . Historically, revenue management has described the entire system of setting prices and adjusting them based on supply and demand.

Revenue 70

Revenue Management Airlines Subscription 70

Software Platform Consulting

NOVEMBER 8, 2023

Postscript Another interesting tidbit in the lawsuit is that RealPage acqui-hired a principal scientist who built a similar revenue management solution for the airline industry. It will be fascinating to see how RealPage responds. The lawsuit claims the DOJ put the kibosh on that effort in the ’90s. I want to know where he goes next!

Software 59

Software Revenue Management Airlines 59

SaaStock

JANUARY 25, 2019

Airnguru provides a pricing intelligence technology for airlines. With Airnguru, airline companies can boost their profits and decrease the necessary time-to-market. Funding to Date : $1.1M from Cemex Ventures, Manutara Ventures, Wayra, and others. It presents a new class of fare management based on SaaS and using Big Data.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

OCTOBER 21, 2021

In the news here today, there’s an airline I won’t name that canceled over 2,500 flights over the past couple of days. I talked about this airline a moment ago. And they’ve stranded thousands of passengers. ” But that’s not really the problem the customer was trying to solve.

Payment Methods 129

Payment Methods Airlines Payment Services Software Review 129

OPEXEngine

JUNE 2, 2021

Golden started his career as a lawyer in a large private law firm, Akin Gump Strauss Hauer & Feld, and then migrated to the industry as a lawyer with American Airlines and then its subsidiary, Sabre, a travel management company, before moving to the finance side at Sabre. “That was something I wanted to do.”

Metrics 52

Metrics Pricing Airlines Sales Hiring 52

Andreessen Horowitz

AUGUST 30, 2023

United Airlines can’t simply hire and train 10,000 new call center reps in 12 hours when terrible weather shows up, but dynamic compute can solve this. Can costs be reduced, customer support improved, NPS increased, new, previously unprofitable sales opportunities be unlocked? What about complicated corner cases?

VP of Engineering 94

VP of Engineering AI Payment Methods Generative AI 94

Intercom, Inc.

JANUARY 12, 2022

And it made me think: are there some airlines that are just able to fly faster? I looked at different routes and was like, “Are there changes in the speed of different airlines? There were actually some airlines that were consistently a couple minutes faster. Why is Delta faster on this?

Data 151

Data Airlines AWS Underperforming Technical Team 151

Stax

MARCH 12, 2024

According to CFO.com , the average DSO ratio per industry are as follows: Airlines: 23 Retail: 6 Hotels, restaurants, and recreation: 32 Motor vehicles: 24 Telecom: 51 Healthcare: 32 There’s no one-size-fits-all answer, as what might be considered good for one industry could be seen as poor for another.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

ProfitWell

FEBRUARY 10, 2020

Budget airlines : Many airlines will provide economy pricing to fill seats in their planes, offering much lower prices for the first seats that are purchased and scaling up the price as availability decreases (which incorporates premium pricing as well).

Pricing 59

Pricing Airlines Advertising Acquisition 59

Chart Mogul

JANUARY 2, 2018

Airline loyalty programs – “I need to keep flying with [airline] otherwise I’ll lose my platinum status!”. My airline loyalty program allows me to fly around the world with perks I wouldn’t normally have access to. What’s interesting is that all of the above products have loyal, happy customers.

Airlines 65

Airlines SaaS B2B B2C 65

Audacix

DECEMBER 9, 2018

Remember: culture eats strategy for breakfast Answer this for me: why do new airlines have more crashes per thousand flights than airlines that have been around for 50 years? It's because older airlines have a CULTURE of safety.

Cybersecurity 45

Cybersecurity Airlines Mobile Cloud 45

Upscope

MAY 24, 2019

7 CX strategy examples Avast cyber security Kone elevators Gusto payroll and HR service Dell computers A US Airport Southwest Airlines Nordstrum Why have a CX Strategy? And the airline may lose my bag, so best to carry it onboard. What are the common elements of a CX strategy. I really need this trip to be behind me. How do they do it?

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Intercom, Inc.

JUNE 19, 2018

These changes can already be seen at companies such as Dutch airline KLM. In the new book Human + Machine , Accenture technology leaders Paul Daugherty and Jim Wilson posit that the businesses that harness AI will flourish in the years to come – transforming everyday customer service in the process.

Customer Support 216

Customer Support AI Search Banking Airlines 216

Kraftblick

MARCH 31, 2020

For example, many restaurants have closed and laid off their employees…hotels, rental cars, airlines, businesses catering to tourism are shutting down. – How do you feel Coronavirus changed the demand for professional IT services for the banking sector? The demand for IT hasn’t changed, at least in Hawaii.

Banking 59

Banking Finance Software Airlines 59

Intercom, Inc.

MARCH 12, 2020

. “When a customer comes into contact with any aspect of a business, they form an impression” Shep: Let me give you a quick example: airlines. He ran Scandinavian Airlines, and a passenger is his customer. It all starts with Jan Carlzon and the idea of the moment of truth.

Airlines 164

Airlines Technical Review Subscription Payment Features 164

ProfitWell

AUGUST 21, 2019

Yet, there’s obviously some deep costs (in time and money) that come with pounding the pavement and racking up airline miles. Building a personal relationship and helping those customers should keep you deeply aligned with keeping them around.

Churn 61

Churn Customer Success Airlines Sales 61

Intercom, Inc.

NOVEMBER 17, 2021

I’ll give an example from airlines. I’ve worked with lots of airlines, and in their own communications, they refer to airports by three-letter codes. Liam: And is it the same for abbreviations? Leslie: Depends on what the customer has demonstrated about understanding those abbreviations.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

Neil Patel

APRIL 7, 2020

Delta Airlines is currently burning $60 million a day. Here’s a quick snapshot of what it looked like right after the first big week in the United States. Since then, things have changed. For some industries, it has gotten better, but for others like travel, it’s still terrible and will be for a while.

Payment Methods 145

Payment Methods Payment Solutions Marketing Payment Services 145