Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. According to him, good design doesn’t need to sacrifice transparency, and imperceptible AI isn’t ethical AI. For Arin, explainability is a key element when it comes to ethical AI.

AI Search 245

AI Search AI Artificial Intelligence Machine Learning 245

Buffer Resources

NOVEMBER 18, 2024

I went from occasional AI user to power user in months. My mindset for how to approach AI evolved. Now, I reach for AI every day. I once read that professionals aren’t going to be replaced by AI, rather, they will be replaced by other professionals who use AI. The group of consultants using AI completed 12.2%

AI 117

AI ChatGPT Consulting Communication 117

Intercom, Inc.

FEBRUARY 22, 2019

From automated emails to visual search , AI allows companies to better support their customers at more touchpoints along their journey. AI chatbots use your existing information and resources, like FAQs or knowledge bases , to answer questions and offer help. These may be questions like “how do I add more users?”

AI Search 267

AI Search Artificial Intelligence AI Scale 267

SaaStr

NOVEMBER 7, 2023

Keep reading to learn what the four most common SaaS assumptions are, and watch Adam knock each one down with the power of generative AI. Now, it’s time to knock over all of these beliefs with generative AI. Debunking Traditional SaaS Beliefs Generative AI inverts all of the assumptions above, and we’re at the start of it, not the end.

Generative AI 293

Generative AI AWS Artificial Intelligence AI 293

SaaStr

AUGUST 30, 2023

G2 CEO Godard Abel deep dives into his original vision for G2, going multi-product, selling with multiple sales teams, demand gen spend, and why AI is the most important thing right now. G2 is taking these search capabilities a step further with generative AI. AI is just a better interface than forms-based searching.

AI Search 245

AI Search AI Software Review ChatGPT 245

Tom Tunguz

JUNE 20, 2024

Also, the definition of a Seed round has changed. AI startups, the darlings of the current era, are a notable exception. The orange crush of seed investment has outpaced the growth in Series A & Series B rounds. The Seeds of the 2010 era are the pre-Seeds of today, making the comparison impure.

AI 332

AI Investment Startup Software 332

Buffer Resources

AUGUST 14, 2024

Buffer's AI Assistant is available on all plans, including free, and there's no limit on how many ideas or posts you can create.   Again, both Buffer and Hootsuite have you covered, though the different user focuses are definitely evident in the complexity of the social media analytics options. 

Social Media 112

Social Media Management Pricing AI 112

Buffer Resources

JULY 24, 2024

💡 Related reading : 6 Social Media Analytics and Reporting Tips for Becoming a Data-Savvy Marketer 5: Use AI to refine your social media captions AI is a big part of work today everywhere and the digital marketing world is no exception. Read more about how we use AI at Buffer to strike the balance between automation and human.

Social Media 115

Social Media Outsourcing Services Strategy ChatGPT 115

SaaStr

MAY 16, 2024

And AI is obviously on fire, pulling up AWS, Google Cloud, Azure, etc. But classic B2B SaaS is definitely in many cases seeing tougher times. SaaS outside of classic “B2B’ is often holding up well. Klaviyo, Toast, etc. just had very strong quarters. More B2B2C there. Security remains on fire overall as well.

Azure 301

Azure AWS Sales B2B 301

Andreessen Horowitz

OCTOBER 13, 2023

If one thing is certain about generative AI, it’s that no one knows exactly how it will play out from a product or user experience perspective. How will creative AI models change our expectations of what we can do with computers? What’s the scale of the opportunity that AI presents? Which interfaces will win out?

Generative AI 128

Generative AI Artificial Intelligence AI Enterprise 128

IT World

MARCH 6, 2023

Before employing artificial intelligence (AI) to find job candidates, Southwest Airlines had no definitive way to track the success of the company's email and website hiring campaigns. The airline also couldn’t queue up potential applicants who’d logged into a job listings page and left before an applicable position had been posted.

Airlines 134

Airlines AI Artificial Intelligence Management 134

Payrix

JANUARY 28, 2025

AIs role in payments Artificial intelligence is reshaping the payments landscape. Companies are leveraging AI to enhance customer experiences, streamline operations, and combat fraud. Matt stressed that businesses not incorporating AI into their strategies risk falling behind. AI certainly made the list this year.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

SEPTEMBER 11, 2020

Klue , which operates an AI-based competitive analysis platform, announced a $15 million Series A investment this week. Next, the information may be useful for a limited amount of time, which can definitely be damaging for a company. This is where the AI/ML comes it as the data is put into manageable blocks. Tom Taulli.

Consulting 274

Consulting Interviewing AI Innovation 274

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. That’s definitely a departure from the heights of 2020 and 2021. As you think about leveraging AI and optimizing R&D efficiency, it’s worthwhile to know how the best companies are doing it.

Cloud 306

Cloud Payments Software Review Payment Solutions 306

Andreessen Horowitz

MARCH 20, 2024

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. David George: Sure.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Buffer Resources

FEBRUARY 20, 2025

AI chatbots like ChatGPT have become ubiquitous and vital to how many knowledge workers, content creators, and business owners operate. To truly test how useful these tools are for creators, I needed a challenge that mirrored how we actually use AI in a content workflow. That’s where this guide comes in.

AI Search 82

AI Search AI ChatGPT Outsourcing Services 82

How To Buy Saas

JUNE 10, 2025

Generative AI has exploded by 2025. A new wave of AI-powered platforms now accelerates everything from content writing to video production to customer chat. Video-focused AIs such as Runway, Synthesia, and Google’s new Veo/Flow produce high-quality clips from prompts. AI is reshaping how we create content and engage users.

AI Search 50

AI Search AI Artificial Intelligence Software Review 50

Neil Patel

NOVEMBER 17, 2020

Thankfully, technological advancements like artificial intelligence (AI) are here to save the day. AI tools can help you write ad copy that produces results. Just so we’re on the same page, let’s quickly look at a simple definition of AI. AI can help you with that. 6 Ways AI Can Help You Write Good PPC Ad Copy.

Artificial Intelligence 145

Artificial Intelligence AI Search AI Scale 145

SaaStr

FEBRUARY 15, 2024

Enterprise software–at all stages and check sizes–with a focus on SaaS, Security, Infrastructure and, of course, with an integrated AI strategy. I’m also focused on vertical SaaS solutions that are being disrupted by AI. What’s the #1 bit of advice you’d give to SaaS founders today?

Scale 284

Scale Software Review Payment Features AI 284

SaaStr

MAY 30, 2024

Let’s break down the definition of PLG into a few components. AI can create churn drivers, and that data can be useful for customer success or for sales teams to have proactive conversations with customers. Leverage AI to assist sales. Then, after you experience the value, you decide to buy it. That’s PLG.

Scale 299

Scale AI Search Azure Sales 299

SaaStr

FEBRUARY 14, 2024

The report provides a definitive overview of the customer success landscape and features insight from more than 1,200 CS leaders worldwide — making it the largest study in the industry for customer success. And that’s where AI comes in. 43% of CS teams have adopted AI, which means that 57% have not.

Customer Success 299

Customer Success Sales Hiring Scale Headcount 299

SaaStr

DECEMBER 20, 2023

That’s definitely more efficient and cheaper than driving demand through an outbound motion where there’s an SDR, and there’s a sales ops layer that’s feeding that SDR. How is ZoomInfo Integrating More Advanced AI? At ZoomInfo, they’re integrating more AI for personalization and prioritization.

New CTO 312

New CTO Scale Sales Hiring CTO Hire 312

Intercom, Inc.

SEPTEMBER 9, 2022

AI has been quite overhyped in the past. It feels like the AI hype machine is once again in overdrive. There’s so much investment into this area of AI and machine learning across companies, so it’s difficult to unpack exactly what’s happening. Des Traynor: So, maybe just a couple of dictionary definitions.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Neil Patel

NOVEMBER 9, 2020

When you combine this with the shortage of AI talent , there is a race to scoop up startups and their teams who are in the early stages of funding and research. The post Micro Startup Acquisition: The Definitive Guide to Buying and Selling Small Startups appeared first on Neil Patel. Want to cash in on the micro acquisition boom?

Technical Review 145

Technical Review Payment Methods Acquisition Startup 145

Andreessen Horowitz

SEPTEMBER 25, 2023

And the broad impact of this wave of AI is already creating the sort of massive value we’ve seen with other platform shifts, like the internet, mobile, cloud. AI today 1. But there will be more breakthroughs because now all the AI scientists in the world are working on making the stuff better. Noam Shazeer, Character.AI

Artificial Intelligence 139

Artificial Intelligence AI Scale VP of Engineering 139

Sales Hacker

MARCH 18, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Jaleh Rezaei is the CEO & Co-founder of Mutiny, a company reimagining the B2B buying experience by transforming transactional relationships into meaningful connections through AI-powered personalization.

Scale 63

Scale AI Marketing Sales 63

Unbounce

OCTOBER 14, 2021

That same effortlessness describes conversion intelligence —a new approach to marketing where you partner with AI to create those dazzling marketing campaigns you’ve always wanted. Much like the automated gadgets that wash your car, working with AI tools simply makes life easier. Conversion intelligence is the future of marketing.

AI Search 132

AI Search AI Marketing Social Media 132

Neil Patel

SEPTEMBER 8, 2021

To fight the chaos, AI email tools give you a leg up by acting as your personal email assistant to keep your inbox organized. Each email inbox management program has different features and benefits, so consider what you really need in an AI email tool before getting distracted by all the bells and whistles. How Is AI Used in Emails?

AI 123

AI Management Artificial Intelligence Social Media 123

Sales Hacker

DECEMBER 17, 2024

Feeling that AI FOMO? Thats why HG Insights created The Next Generation of Sales AI report to calm the FOMO and help you bring AI to your GTM teams. It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. Plus, an analysis of the top 75 trending sales AI tools.

Scale 98

Scale Engineering Acquisition Scaling 98

Buffer Resources

APRIL 29, 2024

The use of AI to generate weird and wonderful imagery is definitely my favorite application of the cutting-edge tech. By now, we all know that AI image generators can come up with all sorts of fantastical, eclectic imagery. Here are my favorite AI image generators and how they stack up with one prompt in particular.

AI Search 128

AI Search AI Social Media ChatGPT 128

SaaStr

APRIL 10, 2023

Notion a cool AI extension? And in the beginning, they are in fact attitudinally loyal by definition. The difference is the upsell and NRR. Brands we are attitudinally loyalty to, we want to buy more stuff from. Apple comes out with a TV? We’ll take a look for sure. I absolutely want to learn more. Otherwise, why change?

Airlines 293

Airlines Cloud Market Research Customer Success 293

Buffer Resources

MAY 14, 2024

  But thanks to the ever-growing list of AI video tools, you don’t have to.  These days, you can use AI to write scripts, edit videos, generate clips, and even talk to the camera for you.     ⚡ Looking for more AI help? The best part? You can use most of these for free.  per month.

AI 123

AI Social Media Marketing Artificial Intelligence 123

SaaStr

JULY 22, 2022

When asked whether the marketing budget should be cut, all three panelists agreed –– definitely not! Box: Conversational AI technology. Sarah Franklin says, “Let’s not talk about how we cut; let’s talk about how we can be more efficient…Cutting marketing is very short-term thinking, and that’s what’s going to cut your future growth.”.

B2C 283

B2C Scale Marketing Sales Hiring 283

Andreessen Horowitz

APRIL 12, 2024

Whether it’s industry debates over business models and the actual definition of open , or governments actively discussing how to regulate models, seemingly everyone has an opinion on what it means for AI models to be open. ’ “But there was a canonical definition, and people could be at different places on the spectrum.

Artificial Intelligence 91

Artificial Intelligence AI Generative AI Government 91

Sales Hacker

APRIL 22, 2025

07:24 Use outcomes and data to differentiate your AI product. 14:01 How to keep up with a market that changes every week (hello, agentic AI). 07:24 Use outcomes and data to differentiate your AI product. 14:01 How to keep up with a market that changes every week (hello, agentic AI). Sophie Buonassisi: Definitely.

AI Search 90

AI Search AI Marketing Scale 90

User Pilot

NOVEMBER 23, 2023

What is the impact of AI on product management? Malte Scholz: Impacts of AI on Product Management. TL;DR According to a study by Airfocus, 92% of product managers believe AI will have a huge impact on their work in the future. There’s no data indicating that AI might steal your job. There are two basic kinds of AI models.

AI 105

AI Management Data Analysis Technical Review 105

Andreessen Horowitz

SEPTEMBER 25, 2023

This conversation is part of our AI Revolution series, which features some of the most impactful builders in the field of AI discussing and debating where we are, where we’re going, and the big open questions in AI. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. Ali: Enterprises move slow.

Enterprise 110

Enterprise AI Artificial Intelligence Generative AI 110